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GameStop
3183 Wilshire Blvd, Los Angeles, CA 90010, United States
Appearance
GameStop
Comments
Ae
Review β„–1

Very friendly and knowledge staff working in this location ...5 star is not enough 50 star service is provided ... if you need a game to enjoy than visit this location ... youll not regret it .πŸ˜ŽπŸ‘ŠπŸ‘Š

Al
Review β„–2

Well, that was weird. I went to the store to get Undernauts: LoY for Switch at the release date. The box said New but they sold me an open box copy at full price with the price sticker on it. Also, they put a seal-sticker which just ruins the box mint condition, because it’s super hard to remove the glue and not left marks on the box plastic. Technically, I bought a used β€œgood condition” copy at the full price. That was my first and last purchase at GameStop.

re
Review β„–3

This places is great. Customer service is excellent. Found exactly what I was looking for. I had no clue about the latest gaming consoles but the staff was very helpful.

Vi
Review β„–4

Great selection of games New & used game very clean

ke
Review β„–5

Dmc HD collection was pre-owned but the disk was practically brand new so it was a steel along with the USB b Port !

Ja
Review β„–6

Not worth the trip. If you want something from here you can probably get it somewhere else for cheaper and less hassle..

Se
Review β„–7

I went to a few to try to find the red xbox series X controller. Both of them were very helpful. The first one asked if we wanted to know were we can get a red one. He led up to this one. Here at first they thought they did not have any. But they checked the back and had a fresh shipment of 11. So if you are trying to find one right now this would be the best place to go.

An
Review β„–8

Always come here the workers always very helpful

Pr
Review β„–9

Great customer and patience to deal with my teenager lol making hard decision in the time of them closing. I appreciate there extended time for him to decide what he wanted.

Ga
Review β„–10

GameStop is excellent I always get the help I need from knowledgeable stuff whos extra friend and helpful

Ia
Review β„–11

Theyre still out of PS4 controls when I walked in but very they have very kind Employees.

Le
Review β„–12

There employees didnt say something to stop the guy stealing gaming head phone....

Ni
Review β„–13

The young lady was very enthusiastic, very aware and into the games. She was AMAZING!!

Lu
Review β„–14

This store has a large diversity of game titles, more than other i checked before, with the pandemic in course the store is limited to 5 guest only, so be patient and wait outside until your turn, when you are inside you wil be attend by nice associates, they really know about the games and they will give their personal opinion and suggestions. Very good place.

Ch
Review β„–15

Love this place ~ excellent, helpful staff

Jo
Review β„–16

Love this place. Great service, AND, THEY HAD THE PS5!!

Si
Review β„–17

Very nice and helpful staff

NA
Review β„–18

Excellent service. Genuinely great staff.

Br
Review β„–19

Always very friendly and helpful whenever I come in!! Always gives my 10 year old nephew free video game posters too. πŸ‘

La
Review β„–20

Not too many new games but, slot if old games. Discounts are okay but, could be better!

Ky
Review β„–21

Friendly staffs, the price is little bit higher than online. But, you can see real one and take it with no waiting.

Al
Review β„–22

It was cool. I like the girl with the short hair. 🀩

Br
Review β„–23

Great place

Re
Review β„–24

Only reason I gave it 4 stars because of parking. You have to park underground and get validated but only get 30 min. But beside that great service and clean and organized store. I live about 20 min away but I still will come to this store to buy and talk to associates.

Ro
Review β„–25

It is a good place to go there I would recommend going there

Ll
Review β„–26

Has alot of games too

Ha
Review β„–27

Best STOCK ON THE MARKET BUY GME

Kr
Review β„–28

Lots of toys! Great to buy games and collectibles if you only have a lot of money. Can spend your entire life spending money here at gamestop. Sad you can only get pokemon here and not in the philippines

Li
Review β„–29

Always love this store.

Do
Review β„–30

Knowledgeable staff and efficient service.

Pe
Review β„–31

A good place to buy in big and save.

A
Review β„–32

The employee was great

Ne
Review β„–33

My experience was nice the wait can be short its just the costumers that make it difficult

Ky
Review β„–34

Clean and workers are very helpful, they just dont have lot of games in stock.

MI
Review β„–35

You know how I feel about games

K
Review β„–36

Good Covid regulations. Knowledgeable associates.

Ro
Review β„–37

Why have a number if you arent going to answer. Ive been trying to get a hold of someone for weeks now and no one answers. Last time I pre-order something here. Id rather make the extra drive and go to another gamestop. You guys are ridiculous.

Er
Review β„–38

Terribly under staffed!! Extreme lines and one opener. This store is very poorly managed

Yu
Review β„–39

Since yall dont wanna answer your phone Im calling.corporate and complaining enjoy

DO
Review β„–40

GameStonk!

de
Review β„–41

Do yourself a favor and avoid this store, terrible work ethic. Their motto should be the customer is always wrong, because thats how theyll treat you. Inbred employees and customers.

Mi
Review β„–42

Not really good coustomer service

Ma
Review β„–43

Great Custer service following cov19 rules found what I was looking for.

Ru
Review β„–44

Great Survice

Vi
Review β„–45

Very convenient XELENT attention.

Em
Review β„–46

$GME is back baby, proud Ape and owner of GameStop stock.

Jo
Review β„–47

Good selection of games and toys, new and used. Free 30 minute parking in a nearby structure. Its also right near the Red line so its super accessible. Lines can get really long pretty quickly so try to time it right.

Ch
Review β„–48

GameStop is a nice place to buy some game.Wondered if they have some new games thats why I visited this shop. Wasnt disappointed because they have new stuffs in their shelves.Not even that, they also have some classic old games in store. It is so eye catching. Spent 2 hours walking around the shop since there are a lot of nice games to pick.When inside the shop I feel like Im a kid again. It was so nostalgic. I remember my childhood when I see those classic games. Not only that, they also have card games to play with friends.Will be going back here for more games, maybe some card games this time.

Ma
Review β„–49

I really like this place I found wherever I was looking

Pi
Review β„–50

The store size is decent compared to a lot of other gamestops but it has a lot of the essentials. There is a PS4, Xbox, and Switch section, Im not sure if theyve gotten rid of the PS3 and Xbox 360 games yet but if they havent, theyre a steal. They also have a lot of third party accessories for each console, pre-owned prices are usually always much better. Staff are friendly, they ask if youre looking for anything in specific to save you time and you just let them know if you need anything.

Ka
Review β„–51

Friendly stuff and I found everything I was looking for.

NI
Review β„–52

WE LIKE THE STOCK! πŸš€πŸš€πŸš€

Br
Review β„–53

Been calling for the pass 2 hours an they dont answer there phone .like hello you a business not no one us calling you guys to Charge you guys anything we call to ask questions

Ja
Review β„–54

Incredible no use games

_
Review β„–55

Bought stuff from here before I knew better. Prices are a lot higher compared to online, even the used stuff. They buy used games for a just a few bucks and turn around and sell it for $15-24. I had to return a used game to them that didnt work, so check those discs.

Ja
Review β„–56

Love the store nice employees and always let me get in front of the line quick

Cu
Review β„–57

They have nothing here but games..you have to order on-line or in the store, and have it delivered to your home. They cannot help you its just a waste of your time.

Ca
Review β„–58

No inventory, but kept up display of PS4 controllers...

Da
Review β„–59

My Favorite Gamestop in los Angeles and just a bus ride amd train ride from away LACC. The crew there is so nice.

D
Review β„–60

The games and the items are good but its just really really not cool when you walk in, your looking for games and the manager and her co-workers make remarks under their breath, they look at you and when you look at them back they turn around and continue working, I dont like feeling like that in a place where I thought I can feel comfortable in.

Dr
Review β„–61

I ordered 2 games online for same day delivery that never showed up. After calling customer service they keep telling me to call this store and they never ever answer. So here I am with less money and a company giving me the runaround on video. I have the emails, text messages, call logs and screen shots to back up my claims.

Ch
Review β„–62

Great customer service

Ar
Review β„–63

They wont pick up the damn phone

Ju
Review β„–64

Lazy service. Requested different options but hesitant to help. Felt like I was treated differently and after I saw some acquaintances are welcomed. Not going back ever. Try different stores. Another game stop employees are way nicer. Please!

Tr
Review β„–65

Always a good service and experience!

St
Review β„–66

Very customer service oriented as always

FU
Review β„–67

Love this place

is
Review β„–68

The staff was very helpful.

Ja
Review β„–69

Great place!

Sa
Review β„–70

It has kind employees that answer every question you might have and are limiting the number of customers to six do to the pandemic.

ro
Review β„–71

Just peachy

Ka
Review β„–72

Clean and good place to drop by casually. employees are nice; they inform events that i could miss everytime i visit here.no wonder they take long time if youre up to pay for the games, because they take time to inform their every single customers even if it gets busy.i understand why they take so long to take payment so i never get tired of waiting in line in this store. its a friendly store i like shopping here.

Da
Review β„–73

PROUD OWNER OF GME

Da
Review β„–74

Some of the staff can be a bit snappy if you dont really know your stuff.But its a solid location good selection, great place to pick up pre-orders. Nice merch tooIf youre nervous or need help seek out the lady with purple hair.

Sh
Review β„–75

I usually come here to get my games if I don’t buy them online. Great store, kind staff

Ro
Review β„–76

Good place to get video games

Ja
Review β„–77

They iiggt

Em
Review β„–78

They never answer their phone, horrible staff, horrible help, should be shut down.

Br
Review β„–79

I called to see if they had Dark Souls III and the associate Edgar was incredibly helpful. Since they didnt have any copies, he did a search to find the nearest location which did. Thanks Edgar!

Kn
Review β„–80

This is my local gamestop, 5 blocks away, been shopping here since 2013. Never had a problem in anyway, very clean and organized; also extremely helpful!

Tr
Review β„–81

Great place, my go to place for new games, trade ins and more. I usually why I go but they are always friendly 10/10 great place.

Je
Review β„–82

Didnt have much of an option. One of the to employees said they had what I wanted in stock. But when I spoke to another, they didnt have any? They offered a better version. But was twice the amount I wanted to pay. I waited this long, but its took $500+Settled for just 1 game after instead of two. Went down to $348. Left feeling more regretful than eager to play my game.Might return everything soon.

Br
Review β„–83

Good service. Has all of the games. This location has all of the rare and sold out games. This location is almost cheaper. An Xbox360 for 60-50$ thats not preowned

Ju
Review β„–84

Very slow services. On average have to wait for 10 minutes in line just to either ask a question, or purchase something, when Im the second person in line. Its almost impressive how slow the staff can go. Items on shelf are always out of stock And Ive sold them games, and they paid me .25 cents for something they turn around and sell for $7.00. So long waits, and felt pretty screwed over.

To
Review β„–85

I really like Gamestop..tje employees need more training on HELPING customers though

a
Review β„–86

I was in and out to pick up the latest god of war. Very quick and friendly. The only downside is finding parking

Is
Review β„–87

Ok but not so good

Wh
Review β„–88

Staff are nice and helpful it is also a great store for your kid

Ch
Review β„–89

They got great customer service. Long line but it is worth the wait, and the workers there are helpful and welcoming.

ya
Review β„–90

It says you guys are open til 8 but you guys arent πŸ˜‚

Ma
Review β„–91

Fun spot in GameStop, mainly geared towards anime fans and tourists. They do have a good selection of Japanese horror and action films, but they are not imports but US releases which retail high end of MSRP. A little overpriced for my taste but for people starting out collecting Japanese anime and films they have a solid collection, more for a newbie than a connoisseur

Em
Review β„–92

Bad service bad help, always rude never helpful, bad place to buy games from

WG
Review β„–93

BEWARE | BAIT & SWITCH Waiting in line I see the store boss give a cryptic transmitted look to the other employee. I shook it off. When I go to pay I am made aware that my account is basically no good no discounts can be applied, etc. I get the pitch to move into a better upgraded account for a low price, that will be paid for by the lower price on the games I was buying. Fine, felt right. After looking at the receipt I see a $15 charge for a subscription of magazines I never discussed with the employee. I told the guy to be transparent. There where 3 people behind me otherwise I would have had an ethics discussion with the two of them. Sad how at such a young age these 2 gentlemen are already being bred to compromise with their ethics (aka lie) to move store numbers and subscriptions.

su
Review β„–94

Extremely Disappointed All I Came In To Buy Was Digital Currency And They Couldn’t Do That Right Now I Have To Go In Tomorrow On My Day Off Just To Correct A Mistake Because AMANDA Thought It Was Appropriate To Talk About Her Crush In Some Group Chat Grow TF Up This Is Why Nobody Goes To Gamestop !!!

Se
Review β„–95

Currently open during pandemic, but very small store....

We
Review β„–96

Cool place staff is always knowledgeable and courteous.

Ma
Review β„–97

Itz a good place but today me and my husband went to trade in an iPhone SE and only got 35$ and it was in a good condition #DISAPPOINTED!!!!!πŸ˜’πŸ™„πŸ˜€πŸ€¦πŸ½β€β™€οΈ

Ma
Review β„–98

Nice place for shopping my school right next to it yoka and just walk down the block.

Ju
Review β„–99

Going out off business

Ne
Review β„–100

Great store, staff is great, and there is a wide variety of video-game related things!

Information
39 Photos
100 Comments
4.2 Rating
  • Address:3183 Wilshire Blvd, Los Angeles, CA 90010, United States
  • Site:https://gamestop.com/store/us/ca/los-angeles/3878/wilshire-and-vermont-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 213-382-6998
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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