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One Stop Auto Care
4695 N Eagle Rock Blvd, Los Angeles, CA 90041, United States
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One Stop Auto Care
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Jo
Review №1

One Stop Auto lives up to their name. They Checked my check engine light and replaced my crank position sensor. They also cleaned my throttle body and were able to change my suspension. Truck runs and feels brand new. Highly recommended and everything was done same day. Ariel at the front desk was very helpful and even got me a ride back to my house.

Ka
Review №2

Great family owned business. I’ve been bringing my car here for 6 years now and they have always been extremely professional.

Da
Review №3

My partner’s car was having major overheating issues and neither of us are very car-savvy. After a week of calling around to find a good shop we got recommended this one as being really honest and trustworthy. Since her car was on its last leg they were able to immediately squeeze in a spot to check her car. They were VERY honest, nice, and obviously cared about my partner’s car situation. She got bad news about her car and ended up having to buy another one. When she finally found another car she went back to them to have the new car checked out before she bought it and they hooked her up with a deal on getting it checked out since her car issues came as an unwanted financial surprise for us. They went above and beyond educating us about what to look out for when buying a used car and what to look out for mechanically with the car model she ended up buying. They were amazing! Just super honest and caring folks at this shop.

Th
Review №4

What i like about these guys is they love what they do ! They really care about your car and you as a customer ! If i have. Problem with my car i take it to ONE STOP AUTO because i know its going to be repaired correctly, quickly, and professionally! They tell you exactly whats wrong with the car and what needs to be done and the cost . There is no BS you dont feel violated when you leave there ! You leave there happy satisfied and confident you and your car are problem free and good for another 100,000 miles. My experience with ONE STOP AUTO has been great ! Ill use them again with all my cars ! Thanks One Stop Auto !

Sy
Review №5

First time walking in to the shop its quite the away about 45min to get there but it was worth it from the minute I walk in great service, they have a full spec of the car with photos and Walk through of the car. While waiting they even offered food great hospitality but over all I can now crank up the A/C like ever before, way better than it was before. Thank you all I would go again. Oh ! ask for a gentleman name Andy great person very knowledgeable and gets it done.

Da
Review №6

First time here! I brought my car in to get the tail light fixed, and the staff was extremely fast and efficient and very friendly. Honestly, it’s the first time I’ve gotten work done on my car and didn’t feel like I was being swindled. Amazing service!

Br
Review №7

10/10 experience. Made an appointment and came in for an oil change at the start of a busy work day. They offered me a ride to my house close by as a courtesy, and even picked me up after it was done.They spent a little extra time going over my car and upwelling in a totally respectful and informative way, so it was super appreciative. They mentioned I’d be due for a tire change -soon- and mentioned the best price I could get would be to order online and have them install (drop ship the tires to their shop). As a pricier alternative they said they could handle all of it. 10/10 will come back for all my car needs.

K
Review №8

This place was recommended by a friend. I bought tires online and needed someone to install them. I called in advance and made an appointment. I showed up at 8am. Gave them my information and they started working on my car within minutes. They do nice clean work what sold me is when I saw them using a torque wrench for the final tightening. Its not about how fast they can get it done its about quality. Which leads to professional.

J.
Review №9

One Stop Auto - these guys stand behind their work!! We been patrons for YEARS! - & their work is backed by a 24 month guarantee, perhaps by the specific job done, but hey, thats solid!! Ariel & the crew are a great team to have in my book! Hands down.

Ch
Review №10

One Stop. Says it all. Service Manager is thorough, gives you options on what to do or hold off on. They go above and beyond in all aspects of servicing your vehicle and helping you out as a person. I’ve been there a few times and will continue to be a customer.

ZZ
Review №11

Excellent service. Honest business practices. A wonderful establishment. It gets harder and harder to find a good local mechanic these days, these guys are a gem!

Bo
Review №12

First time overall positive experience. Hope to return again for another positive experience. Thank you!

Ke
Review №13

Love these guys! Ariel is the best! Honest, prompt and professional!

li
Review №14

Had an exceptionally helpful experience at this business. Was able to fix everything I needed fixing and more, and the fixes were very bespoke and efficient and very fairly priced. Great people working here, explained the process very clearly. 10/10

St
Review №15

They replaced my Cadillac Cue/Radio. While the auto was there they performed other services. I was impressed with the shop and their professionalism.

Ca
Review №16

They are the best in the area. Super friendly and honest. I have used the shop twice and both times they have exceed my expectations. If you are having car issue, look no further One Stop Auto Care is the place to go.

Ro
Review №17

The best work in town did my front seal and fixed my car right . over all good honest people.i would recommend to any body that want there car fixed right come to one stop.thank u

Co
Review №18

Amazing service, friendly people who were willing to explain everything to me. I highly recommend!

Li
Review №19

Gio was amazing and he helped me understand what I need to get fixed on my car and what isnt so urgent. He was genuine and kind about helping me with my car issues.

fr
Review №20

Amazing and friendly employees especially Ariel. He listened carefully and diagnoze what was wrong with my vehicle. My wheel alignment perform by this auto shop is amazing. I would highly recommend this shop for all your auto needs. Not to mention theyre very careful about covid 2019. All employees are wearing masks, 6 feet apart, and other precautions.

Da
Review №21

I have a highly specialized suspension in my truck. One Stop got the parts and did the work same day! Reliable, honest, and professional. I highly recommend!

Ca
Review №22

Amazing, helpful, professional, thorough. You get what you pay for here - in a good way! Plus car wash and shuttle service is included. 🙌 So glad they were able to squeeze me in to have some big work done on my car. Def coming back.

Do
Review №23

Ariel and his guys are great. Reasonable pricing and great service.

Ch
Review №24

Efficient work done in a timely and professional manner. Staff is friendly and went beyond the required task. Thank you!

Ti
Review №25

The G R E A T E S T GuysCant say enough Good Things about these guys😁

Lu
Review №26

I had such a great experience at One Stop Auto Care! As soon as I walked in I was treated like family and when I got a list of the things I needed addressed for my car, the man was so honest about the problems that were urgent vs. what could be dealt with later and didnt try to up-sell me at all. Thank you One Stop!

Ch
Review №27

My car had a lot of problems and they didnt try to upsell but gave very practical advice about which fixes should be a priority. Ariel at the front desk was very candid and helpful. Really nice coffee station (that was of no use to me bc I dont do caffeine). Visiting patrons had good things to say as well. Clearly a trustworthy shop.

Al
Review №28

Was recommended by a friend who has been coming for years. She has had regular maintenance for her 100,000+ mile car that is still running well. I needed an oil change. I was also looking for a place to sanitize my car during this pandemic because my parents, both 88 years old, were going to have to go to a doctor appointment. Carrying groceries and other items in my car, I wanted my car to be cleaned to keep them safe and healthy. It was awesome to find a local place (Glassel Park resident) that can help me. I had an appointment and the care they showed to keep social distance and hygienic during this time is exactly what I was looking for to help ease my anxiety of putting my parents in my car. Claudia was very professional as well as Ariel. They told me my car will be ready by 4:30pm and it was ready. Planning on coming back for my maintenance.

Al
Review №29

Was recommended by a friend who has been coming for years. She has had regular maintenance for her 100,000+ mile car that is still running well. I needed an oil change. I was also looking for a place to sanitize my car during this pandemic because my parents, both 88 years old, were going to have to go to a doctor appointment. Carrying groceries and other items in my car, I wanted my car to be cleaned to keep them safe and healthy. It was awesome to find a local place (Glassel Park resident) that can help me. I had an appointment and the care they showed to keep social distance and hygienic during this time is exactly what I was looking for to help ease my anxiety of putting my parents in my car. Claudia was very professional as well as Ariel. They told me my car will be ready by 4:30pm and it was ready. Planning on coming back for my maintenance.

Jo
Review №30

Visiting from out of state, our 2006 Honda CRV started having trouble starting. My daughter recommended this shop. They were so great in taking it in, fully checking the engine and replacing the starter. We were planning on leaving the next day and they kept their word for when the repair would be done so we could leave on time. The shop was clean and they took all necessary COVID precautions. They even offered to buy us ice cream!

Ra
Review №31

Very honest people that work there. Claudia and Ariel made the process easy for me, stress free. I 1000000% recommend anybody to come to this shop for car service/repairs. Trustworthy people!

Pe
Review №32

I called One Stop Auto Care fifteen minutes before closing to check the height of their shop since I have a hightop van. Unfortunately I cant fit into their current shop, but that didnt stop Ariel from walking through the issue with me and helping me figure out a way to diagnose the problem on my own. Sure enough, it was exactly what I needed to know to get things figured out. You really couldnt ask for a more honest mechanic than someone who takes time to help you out fifteen minutes before closing when he knows he cant even work on your vehicle. I cant get into the shop they have right now, but I assure that if I could, you couldnt pay me enough to go anywhere else.

lo
Review №33

One stop auto care awesome claudia Gio Ari very helpful fix my A/C highly recommend thank you

La
Review №34

Came in to find a problem with my car shutting off and ended up finding the best shop I’ve ever been to. Can’t wait to bring my car back. Great authentic customer service, you get what you pay for and this place is certainly worth every penny. Knowledgeable, courteous, no bs. I love this shop.

Ce
Review №35

My 2015 Audi broke down due to Injector problem. Guillermo was a big help. Him and the owner took care of my insurance which was a pain but they managed to deal with it. They also help with my rental. Everything would have been done much sooner if it werent for the insurance. Guillermo and the owner made sure to keep me updated at every step of the way. They really did took care of my car and gave me better pointers to dealing with maintenance on my car. Something my dealership never did. If you have problems with car go talk to Guillermo.

An
Review №36

I was driving across the country and had a concern. After searching who was nearby with better reviews I choose One Stop. If I lived in the area, this would be my go to spot. Gio and the team squeezed me in and helped me out. They didnt have to. I felt that difference when I called the shop back home who hung up on me. These guys are great. If im ever back in the area and need a shop itd be this one.

Ca
Review №37

Top notch service. Highly professional staff and techs. They worked on my Camaro which needed a complete fuel system overhaul including fuel pump, filter, and injectors. Ariel carefully discussed options and asked questions about the car’s history and use to make sure the necessary work would be performed. They care about their customers and are also car enthusiasts themselves. This is important to me because finding professionals even in a big city like Los Angeles is getting harder to do.

as
Review №38

Getting my car serviced used to be overwhelming for me. About three years ago I came into One Stop, and I’ve been using them exclusively ever since. The customer service is excellent. I’ve never left with a bad experience. Coming in to have work done is painless, they make sure to explain everything in detail, and answer all my questions. The service is quick and efficient. My overall car health has improved. Definitely would recommend.

JU
Review №39

Service was great. Very helpful with explaining the problems my car in terms I could understand.

Ch
Review №40

One Stop Auto Care is a great example of professionalism and care. Brought my car in for a water pump replacement and they took care of everything. There was no pressure to do the work with them, the repair was perfect with a fair price. They also provided shuttle service to and from my house. Definitely recommend them for your service needs.

Ju
Review №41

This is my third car I’ve been bringing to One Stop Auto Care, and I one hundred percent recommend them to you. They send a hyperlink to a detailed report with all of their recommendations in it, and I always have them do whatever they recommend. When I first take over ownership of a vehicle, the fixes are pricey, but that’s because the average driver just doesn’t seem to invest in maintenance. I do. I think taking care of your stuff is important. It’s whats under the hood that counts.

Ja
Review №42

I love it here. The staff is great and very helpful. Been coming here for years and never a problem.

Mi
Review №43

Claudia was so helpful with communicating the step by step for my car maintenance. She made sure to communicate any issues that came up with my car and how long the process will take to finish with the maintenance. Everyone there is super friendly and knowledgeable.

Li
Review №44

The folks here are wonderful! My 18 year old daughter brought her car in and they were friendly, professional, and honest. They were respectful of her as a paying customer.

Ra
Review №45

This place is beast, I mean these guys do fantastic work. Absolutely incredible, hats off to these guys for working so hard.

Su
Review №46

Their work is excellent I love going there because I know they will do the job right and on time, and great customer service. They deserve more than 5 stars. I highly recommend One Stop Auto Care! Thank you so very much to all the staff!!

Kr
Review №47

3rd review again. Can’t stop it. I think it’s key to always show appreciation to any relationship you have. Friends, family, or even business partners. That being said just want to show much gratitude to One Stop Auto Care again. Quick service, friendly and polite staff, I feel absolutely being taken care of 100% all the time. Thank you again everyone who works there!!!

Wa
Review №48

Ive gotten to know Ariel and his team at the shop very well for more than a year now. I have a collection of unusual cars that often have unusual problems for parts that are difficult to find. One stop always gives me first class service, is very careful with my cars, creative in their problem solving, great attitude and prices all around with a good sense of fairness, customer service like shuttle service and car wash before returning a car to me. They are extremely accommodating and patient and best of all they figured out how to have good communication with the customer to constantly set expectations of time and cost honestly and accurately. Furthermore I have recommended them to friends and colleagues who had major work done on their cars and a year later no complaints and no problems. As an engineer who works on mission-critical systems myself I really appreciate a human error free environment

Br
Review №49

They were very detailed and went the extra mile for me and my repair.

Ka
Review №50

I can’t say enough good things about One Stop Auto and everyone who works there! I was referred to them by a manager at work, and he said they’d be sure to take care of me and my 16 year old truck. He was certainly right!The prices are reasonable, they are incredibly thorough, and they treat each customer like family. Just absolutely wonderful; they’ve got a customer for life with me!

Br
Review №51

Everyone I spoke to was welcoming and informative. Took about an hour since my appointment time to get my alignment done. 100% recommend

Sh
Review №52

Excellent service - my Audi A3 was in good hands. They told me exactly what they were going to do and what the factory recommended, and even said that certain things were recommended but probably not necessary (like the cabin air filter). This was the first time I paid less than the quote at an auto shop!

Iv
Review №53

I am a very happy customer. The shop repaired my 2016 Dodge Challenger after I was rear ended on the freeway. One Stop Auto Care is just that a One Stop Shop to get it all done. I could not be happier with the repairs. Ariel helped me out at the shop. He took care of me and kept me updated with everything on the repairs. He worked seamlessly with my insurance to make sure that I was taken care. The shop gave me a ride in their shuttle to the Enterprise to get a rental. Even the Enterprise folks spoke fondly of the shop. All in all I had an awesome experience. I know that if I am ever in need I am going straight back to them. Thanks for the awesome service! A+ everything!

Ma
Review №54

Great experience. Very knowledgeable and excellent customer service. Trusted the team and made everything very easy to understand. Thank you!

yo
Review №55

Everyone was so polite super nice. They explain everything my truck need I would definitely recommend them and Claudia was so nice.

Ta
Review №56

Amazing !!! Just got the nicest kindest treatment from the staff here! Im here from Arizona and had car troubles and got taken care of so amazing!! Five Stars 100%%%%

Vi
Review №57

I dont trust many people to work on my car but this place has done good reliable work consistently!! I recommend it.

Er
Review №58

They really know house to take care of their customers. Always very pleasant, polite and professional. Thank you for taking care of all of my car needs.

Ji
Review №59

Professional, friendly, affordable, trustworthy. Great work.

je
Review №60

Although the expense to fix my car was more than I cared to spent, Aerial was very professional and clear as to the cost. Ill go back for something else if I need.Just had my car worked on very professional explaining exactly what need to be done good price will go back

Al
Review №61

These guys are the best. I have been going to them since I got my car, an 09 dodge charger. I was so proud of it since it was my first car that wasnt a beater (still used, but good used). I found them after tons of research and have not been disappointed. My car still runs like new, even after 100000 miles. Great, friendly and knowledgeable. My thanks to Ariel, Narcis, and Alberto for all the years of support. You guys rock.

Be
Review №62

Im very happy to have found One Stop Auto Care. Having an older car, its a challenge to find someone who is dedicated to finding and repairing problems. I appreciate the polite service and the consideration I received at One Stop. As a woman, I am always leery of auto mechanics who may be trying to sell me on repairs that I dont need. I dont feel that when I go to One Stop. Thanks to Ariel and his crew, Im comfortable with the repairs and information they always provide. Thanks so much. The car runs like a dream.

Je
Review №63

Four stars because it was only an oil change and nothing way more complicated. Also because the wait was supposed to be one hour and a half but instead it was a fifty minute not or less. The woman working the customer service was in a great mood and actually made me laugh Wich is odd when I woke up in the morning so she got me. She was communicative and not pushy Wich is a freaking deal breaker for me. I have tolerance but dont push to much or I just Walk out especially in the morning. But to my luck they were not and I will be back if anything comes up, that been said thanks.

Jo
Review №64

One stop Auto Care is a place if you want your vehicle fixed right the first time. Very friendly staff. They will check everything on your car and you can even go on their website and look at the inspection list of what your car needs. I would highly recommend one stop Auto Care to anyone.

St
Review №65

Best experience at a repair facility I have ever had recomend this place for any repair needs... thanks guys

ri
Review №66

I went here for change oil and was very pleased of how the team were so accommodating, friendly and professional in handling customer. Showed a photo of the new oil vs the dirty oil, and other maintenance recommendations that need to be replaced. Definitely will recommend them.

Sa
Review №67

Great customer service. Friendly and really helped me out.

Sa
Review №68

This has been hands down the best experience I’ve had with auto repair services. From the onboarding to the door to door service and the promptness of the repair. Will definitely be my go to moving forward

Ja
Review №69

First I want to start by saying, They are the most foward mechanics, they ask you a lot of questions to make sure they have the full story. I towed my car to them from another mechanic to get a second opinion and im happy I did. They took care of my car and did a full inspection. They let me know about some of the problems my car has, and gave me the quotes. Ariel was very straightforward with me and explained everything to me and I honestly felt like my car couldn’t have been in better hands.Secondly I would like to add that I never felt obligated nor pressured to do any work by them, Ariel just explained what was going on with my car and gave me his professional opinion/advice but he himself even told me not to feel like I had to get work done to the car by them. For me that speaks loudly because most mechanics push you into getting work done on the car. I believe they are the most honest mechanics out here.Lastly, as a young women with a “sport” car, its always unsettling to go to the mechanics because I feel as soon as they see a girl they are automatically going to increase the prices and tell you you need more done on the car than necessary, but talking to Ariel was a fresh breath of air. He didn’t treat me like a dumb girl or try to talk down to me. He just had a conversation with me and we got down to business. I will definitely be recommending One Stop Auto Care to family members and friends. If you are ever in need to have your car checked out, I would highly recommend them.

Jo
Review №70

Very Friendly service the moment you walk in. They got back to me with a detailed breakdown of my 2 issues. They got me the best price and fixed the problem very quickly. Job well done again!

Ra
Review №71

The group of guys at one stop are super reliable. Besides my personal cars, i also trust them with my companies 1934 pickup truck. They not only know modern cars but also older classics.

Jo
Review №72

The guys here at One Stop went above and beyond with the service to my car. I had an appointment that I was 30 mins early for and they were happy to accept my car. Not only did they replace my ball joint, do an alignment, and patch a tire, but they also provided me a ride just up the road to work, took my payment over the phone, and drove my car up the road to my work so I didnt have to walk a couple miles in the rain. Definitely a shop Ill be bringing my car to in the future!

se
Review №73

I have been a customer for about 3 years, andnever been disappointed with the work done on my dads Old Nissan Pickup.They are thorough and very professional andWould recommend them highly.

Ar
Review №74

I didn’t get my car serviced here due to financial reasons, but everyone here was so nice and helpful. I would definitely bring my car back once we’re ready to deal with it. Special thanks to Ariel!

RC
Review №75

Trust. That is the wor . They can be trusted to be aware of any issues with your vehicle. Let you know what they are and the urgency needed.

Ca
Review №76

The work our vehicle received was explained in great detail with pictures and recommendations. Narciso was outstanding in communicating everything to us. If you want high quality technicians and high quality parts to meet or exceed factory specifications, look no further. You won’t be disappointed.

Ti
Review №77

Great service

Sh
Review №78

Outstanding service at this shop. We bring all of our vehicles to One stop. They really treat you like family. A shop you can trust!

Sc
Review №79

Ariel & the Guys are Awesome !!!Have been bringing my Hyundai &My F250 Diesel here for awhile now, their work is always Top Notch ! They go above and beyond they do it right the 1st time !Have never been disappointed, they always exceed my expectations ! My vehicles run perfect - it’s great not to have to worry about your vehicles - and they treat you like family - customer service is alive and well here !If you don’t bring your vehicle - you should ! Your missing out !

Ed
Review №80

These guys are top notch and the nicest dudes that will ever fix your car! 12 stars great.

Mi
Review №81

I went here to get a 4 wheel aignment and Ariel was very helpful. Gave me a great deal! He very well explained the vehicle alignment report. Thank you guys!

an
Review №82

Great service. Friendly staff. They have an amazing warranty on parts . Definitely going back.

Ma
Review №83

Prices are great, staff is extremely respectful and nice, and attention to detail was amazing! I’ve definitely found my new spot!

At
Review №84

They told me exactly what they were going to do and what the factory recommended . Good shop and the Staff !

Fr
Review №85

I am always amazed by the detail of the work explained to me by Ariel and the rest of the staff at the shop. Everything is in writing and reviewed with you for consent. The work is quick and clean. I am glad they are local and understand the community.

Ma
Review №86

Great service, very friendly and professional.

yv
Review №87

Highly recommended, I have used there service several times, and cant say enough about there excellent service, knowledge and flexibility to get my car back in shape, even in desperate times for me, without any notice, when I know they were busy. I have even called them from the road when needed, I will always come back here when I need auto service and recommend this place to everyone.

Ha
Review №88

Quick, and helpful service. Great prices for car inspections.

Ph
Review №89

Got my tires and brakes changed for my Hyundai Sonata and they did a great job. The work was done the same day, fair pricing and had no issues since the work (about 3 months ago). Definitely will be coming back.

Ty
Review №90

I had a very positive experience at this location. Highly professional folks who help throughout the whole process. I will definitely go back to this place.

Ry
Review №91

Left my car in the morning, 10 am to have them check my AC. I was told it would take a few hours. I then called back at 5 pm to get some sort of update on the car. They told me they were closing and that my car was not ready to be picked up until the next day.In their report they noted I was upset that the process took so long. This is incorrect. I am upset that nobody called me during their inspection to let me know I would not be getting my car back that day. When I expressed this, the man on the phone responded “it is what it is”One stop auto was inconsiderate with my time and rude to me when I pointed it out.I have since found somebody else to help me out for a much more reasonable price.

Ch
Review №92

They guys at Onestop provide exceptional customer service. I came in for an oil change and I needed a new battery. The work was done quickly and at great price. If you are looking for trust worthy auto repair, look no further.

gl
Review №93

Ariel is very service oriented and courtious. The owner Jerry is a standup guy ...believes in excellence. The one stop team is the best, warm, friendly trust worthy. I wouldnt trust my Subie with anyone else.

Al
Review №94

One Stop did a great job with my car, and when discussing its service needs, Gerry leveled with me and fully explained all of my options.

Ti
Review №95

Great guys and help out with my Jeep alot, even though I live 45min away from there location. I trust their work and would recommend them to anyone!

Ja
Review №96

I was very impressed how quick One Stop Auto Care services my Tahoe! Great Job!

Li
Review №97

I had my car repaired here multiple times and I am very happy I found them. The most difficult thing is to find a great mechanic, hair dresser and a girlfriend.Thank you Walter!

Ja
Review №98

Very pleased with the detailed inspection results, and the options to get things fixed in a manageable order. Quality work!

ca
Review №99

Super professional and really friendly. My BMW is humming.

D
Review №100

I love getting my car serviced at the One Stop Auto Care! Thank you so much!

Information
32 Photos
100 Comments
4.8 Rating
  • Address:4695 N Eagle Rock Blvd, Los Angeles, CA 90041, United States
  • Site:https://onestop-autocare.com/
  • Phone:+1 323-257-5876
Categories
  • Auto repair shop
  • BMW dealer
  • Car repair and maintenance
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Small engine repair service
  • Toyota dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:7:30AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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