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Ace Tech Collision Center
4334 W Pico Blvd, Los Angeles, CA 90019, United States
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Ace Tech Collision Center
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Ch
Review №1

The place to go if you need Tesla repairs! Jennifer went above and beyond with my car while also offering extra small services at no charge. She’s very transparent and responds in a timely manner. I would definitely refer this bodyshop to a friend!

Ma
Review №2

We got into an accident and needed our car repaired. Ace Tech was not only timely but kept us updated about how things were moving along. They did a wonderful job on our car, so happy to have it back and fixed!

Da
Review №3

Very professional, transparent and kind staff, and a highly skilled team! Went in to get a dented rear quarter panel and rear bumper fixed. During the damage eval, Jennifer walked me through ever damaged part (there turned out to be a lot more internal damage than wouldve been evident) and itemized the list of repairs needed for me. She explained the whole repair process to me and quoted out the time and cost very reasonably. Handoff was smoothly coordinated, and she even helped arrange my car rental with my insurance for me. When I picked up my car two weeks later (which was exactly the amount of time she estimated), I found my car not only flawlessly repaired, but also cleaned, with power and wiper fluid all topped off. Couldnt recommend a body shop more strongly!

Vl
Review №4

Great customer service. I like their text messaging system that updates you on the progress and a quick link to see estimates and time to completion. I used them to fix my tesla after an accident. They were quick and did a great job. Highly recommend!

An
Review №5

Best estimate for the work that I found, and very professional. Patrick was super polite and on it all the time. Next time I need body work I wont hesitate, Im going straight to Ace Tech.

Ch
Review №6

Took a chance going here and was very happy with my decision. Excellent customer service and quality of work I got my car back much sooner than expected. Jennifer the ops manager was terrific and kept me in the loop the entire process. I absolutely recommend this shop for auto repairs. Theyre Tesla certified also so a lot of really nice vehicles come here.

Mi
Review №7

Im so grateful to Jennifer, the manager of Ace Tech. After the accident, I was a basket case. Jennifer not only took care of all my needs but gave me encouragement and hope. It only took 2 weeks to fix my Tesla and the car looks amazing. I highly recommend Ace Tech to all my friends. Thank you so much for all you did for me! Really appreciate you guys!

Al
Review №8

Through Geico I found Ace Tech and chose them for their reviews. The location, the service, the staff and their top quality attention was really great to work with. They helped with my car rental and kept in constant communication. It almost felt to easy ! Thanks again AT !

De
Review №9

Patrick was the best, very professional, clear and attentive. The office was clean and organized. Great company to trust your car with.

Al
Review №10

Took care of getting my bumper prepared a day earlier than expected. My car looks like new. Very happy with the work and if anything changes there is a lifetime warranty on the work itself that they will fix if something goes awry. I look forward to using them in the future should I have to.

ab
Review №11

Jennifer is the best!! I was nervous as this was my first time Tesla repair & didn’t really know who to trust. The whole team was really great my car came back looking brand new!!

Je
Review №12

The folks over at Ace Tech went above and beyond to make sure my vehicle was repaired properly and in a timely manner. They were able to deal with the frustrating and complicating circumstances that were caused by my insurance provider, and they looked out for my best interest–even when my own insurance did not.I would highly recommend their services to anyone who wants a great quality repair job and a pleasant customer experience.

La
Review №13

I had a lot of work done on my Tesla after a collision. The whole experience was great. Jennifer was awesome throughout.

Er
Review №14

The people working here are all amazing. I got my car body replaced here..they know what they are doing and have amazing prices. Had an issue with the insurence but they were able to help out and keep us updated. Wished I could give them more stars. They get my recommendation from my friends and family. We will continue our business with them.

Ja
Review №15

Took a Range Rover in after a sideswipe. They handled everything from start to finish and were very communicative along the way. Shoutsout to Diana! Thanks Ace Tech!

Bo
Review №16

They wasn’t on time they were very slow and it took them a month to be finished I am highly disappointed and would never send anyone to them for repairs

El
Review №17

This was the best experience Ive had with a body shop, any business really. They are incredibly professional. The communication was constant. Benjamin is incredibly knowledgeable. He took all the anxiety out of the process. The repairs were lightening wiick and the work excellent. I highly recommend taking your vehicle here.

Ji
Review №18

Excellent customer service with knowledgeable and friendly staff.Vehicle was fixed perfectly within the allotted time given by the insurance company.Highly recommend.

Bo
Review №19

I had a small body damage and glass repair and Jen and the team went went above and beyond to make sure that the issue was resolved in a timely manner. I would certainly recommend this shop for Tesla repairs.

as
Review №20

Jennifer is amazing since I called to get a quote all the way to the job was done even after I took my car she answered all my questions throughly the lifetime warranty they offer is spectacular 😀 Im a happy customer thank you .

Jo
Review №21

One of the best and most professional auto collision center you will find. All the employees are trained with professionalism and precision. Most importantly, the owner has big warming heart! I loved the experience here.

Ro
Review №22

Excellent service, the car looks great.

Jo
Review №23

This body shop was terrible the customer service was not that great and it took 2 months to get my car out of the shop

Bl
Review №24

I usually do not write reviews, but this one is well deserved. The team at Ace Tech did a great job! Always available to answer questions, helpful and honest. Cleaning processes during these COVID times. Very happy with my experience. Highly recommend .

Er
Review №25

Amazing service! The best place to have your Tesla repaired! My car looked great and it was ready early. Highly Recommended.

El
Review №26

All around a great experience. Everyone was so friendly and informative. My car looks great.

Ju
Review №27

Great customer service! Knowledgeable and friendly. Kept me up to date with repair schedule.

To
Review №28

I had a very good experience with Ace tec collision center

Br
Review №29

This place provided stellar service! Someone backed into the front of my car and although it was a relatively small scratch with a cracked headlight I still wanted fixed. Made an appointment received an estimate and timing of how long to fix it and fast forward to 4 days later and it’s like my car was never in an accident! I am beyond pleased.

Ir
Review №30

Had my car fixed there once, good job

Wa
Review №31

Thank you for all your help! Great authorized Tesla dealership

Da
Review №32

Service and attention to details is amazing. I worked with Abraham and he was very knowledgeable and helped walk me through the process. Communication was very clear and they provided multiple updates. There was a slight delay in the repair but that’s normal and they were just doing a thorough job. Def recommend coming here as I’ve been here twice in the past couple months. Also there is a Hertz next door to easily rent a car if needed.

Mi
Review №33

Great experience getting my Tesla Model X repaired. Everyone on the staff was professional and courteous. The in house Hertz rental office was great too. I needed a new windshield and most of the roof panels on my X replaced and the car looked fantastic when I picked it up. Spotless! Definitely recommended.

an
Review №34

Top notch customer service and body work! I have brought all my cars here for repairs through State Farm. They make the process seamless. Don’t expect “fast”, they are thorough and give you a perfect result. Abraham has always been such a pleasure to work with, and now also Din. Both very personable and professional. And it’s so convenient that there is a Hertz next door to them, being State Farm’s preferred rental company when your car is in the shop, what more could you want!! Pay the extra few dollars for rental coverage if you aren’t- it is so worth it!!! Thank you Ace Tech!!

Sa
Review №35

Had a damaged left front bumper on my Tesla Model 3 - Jennifer from Ace Tech did a wonderful job, communication was excellent, price was fair, and the repair was completed swiftly to a beautiful standard.

Si
Review №36

Great office staff! Great professional service. I am very satisfied with the work performed on my vehicle. I’d recommend Ace Tech Collision Center to anyone having issues with electrical components in their vehicle and or body work. Great job!

Ke
Review №37

We had a fantastic experience with Ace-tech Collision Center from start to finish! After doing some research on Tesla Certified repair shops we brought our Tesla Model S in for an estimate on some body work after backing it into a pole and having someone open their door into side of our car. The estimate was fast, easy, and professional. After visiting several other shops we selected Ace-Tech based on their knowledge, ability to perfectly match the paint color, confidence in removing the dents and they had the best price. We dropped our car off and were given an estimate as to when it would be ready. We received daily updates on the progress of the repairs and to our surprise they called up 4 days early to let us know the car would be ready for pick up. Excited we rushed over and the car was PERFECT!!! They made the repairs, washed, waxed and vacuumed our car and were so professional and kind through out the whole process. If you are looking for a shop to trust with you Tesla this is it and they could not be nicer! We can’t thank this shop enough for the great work they did!

Fi
Review №38

ACE TECH COLLISION IS BY FAR THE BEST COLLISION CENTER IVE BEEN TO, THE STAFF ARE VERY COURTEOUS, AND VERY UP TO DATE WHEN IT COMES TO UPDATING YOU ON THE STATUS OF YOUR VEHICLE AND THE REPAIRS..... I WOULD MOST DEFINITELY COME BACK TO THEM WITHOUT HESITATION.....

Ty
Review №39

THANK YOU! This is my 2nd time going to ACE Tech and their service and quality of work is excellent. From the moment I walked in I was greeted by Maritza then met with Diana for the estimate consult. I was provided with daily status updates and the overall process was smooth. My car looks and feels new again!

Ly
Review №40

Went here based on the reviews on Google and Im very glad that I did. Kelly at the front desk was so sweet and helpful and everyone was very nice as well. They fixed our car so fast and perfectly. Definitely recommend them thank you tns.

Jo
Review №41

Geo and team got my Tesla Model X back in working order in no time. Excellent customer service and great communication. Highly recommend!

Jo
Review №42

I lease a vehicle through Ace Tech Collision Center Mini and I had the unfortunate luck to have someone rear end me...the insurance was a headache to deal with but Gerry and Karitza lifted the weight off of my shoulder and just took complete control. Im so grateful for them. They made my Mini look brand new, exactly as it did before. They made sure everything was done correctly and up to par. I know now if I ever have bad luck with any car, the best place to go to is Ace Tech Collision Center.

Ph
Review №43

I have dealt with Ace Tech for decades now and trust them with every car i own and refer them to all people associated with me. They have a great location in the middle if Los Angeles and a great staff. They have completed several projects for me and return my cars better than new from the factory.

Ja
Review №44

Diana was my contact and she was awesome. Not everything went as planned but she took care of me and made it a positive experience.

Ro
Review №45

I brought my model 3 in to get some body damage repaired, and the car looks perfect coming back.The service at Ace Tech was really great for me. Any time I called to check in, someone answered and provided help or updates.The repair did take a considerable amount of time. A bit over 2 months. I gather that is not uncommon for Tesla work. But that isn’t driven by the folks working here. Rather, it’s an annoyance brought on by Tesla - who are often unable to provide new parts for months. The shop did everything they could to help me get through that. They went above and beyond at times.The only issue I had was driving away and realizing my rear passenger tire was almost totally flat. Not a huge bother, but a little dangerous maybe.That said, the work was at the quality level I needed. The staff here could not be kinder people. Just about everyone there came by to check on me as I picked the car up. Any last minute requests I had were addressed right there. They seem like good, hard working folks.

Ma
Review №46

Brought our car here after being involved in a 0% our fault accident. Everyone here was great they took care of everything including dealing with insurance company that was covering the repair. Couldnt be happier with the work or the customer service. I will recommend them to anyone who needs body work.

ok
Review №47

Really great service. Did a great job on my baby. I appreciated the follow up they provided. My car did take a little bit longer than I thought it would take but I’m happy it was done right.

Yu
Review №48

All staff were really friendly and helpful, there was a dent on my car and they painted so well that I could hardly find the it! The car was very clean when I picked it up, can’t be happier! Thank you so much!

Ro
Review №49

Diana was very patient with Manjit. His English is very poor and it’s very difficult to understand him. Diana was very helpful and patient. She was also very professional. I rate her A+

E.
Review №50

The first thing I Do, Is Check The Reviews Thats The reason I Choose This Place.My First Time And I Like The Work They Did, I strongly recommend this place.Jennifer and Stephanie Help Me A Lot .⭐️⭐️⭐️⭐️⭐️ 5 More Stars For This Body Shop For The Second Time .. I Recommend This Place, They Do A Great Job .. Jennifer Really Helps ..

Je
Review №51

Ace Tech Collision Center was very professional and kept me informed throughout the whole process. Everyone was very helpful and kind, in person and on the phone. I strongly recommend this place if you want efficient and professional services.

Ka
Review №52

Excellent Work Done By Ace Tech . Staff was very friendly. My Tesla came back like new. Definitely Recommend them and for Tesla owners . You will be in Good Hands.

Ja
Review №53

Great company. They kept me informed through emails and phone calls about the progress of my car.Will def. go back.

Ma
Review №54

The service wasn’t for me anymore due to the policy on my insurance. Overall, I’ve worked with Collison center previously for 10 years and the service never failed me once. The company does great work at the body shop.

Li
Review №55

They fixed the adjustments on my seat three other places said couldnt be fixed. In 30 min...while I waited, it was done. And, he gave me a great inexpensive price.Very kind people.

Pa
Review №56

Very politer and always kept me inform on progress on repairs

re
Review №57

Excellent job will definitely come back if needed thanks guys for great work on my back bumper

Go
Review №58

Excellent communication and professional service. Excellent work on my tesla car bumper repair and very central location.

Ja
Review №59

Ace Tech was amazing. They were courteous, punctual, and professional. They updated me ok regular basis using texting system so they did not disrupt my busy schedule. They also finished on time:

Ri
Review №60

Excellent service.

Be
Review №61

Thanks ACE tech!Dinh is super nice and Abraham was awesome! Thank you so much!

He
Review №62

Had a small incident where my car was hit while parked. Went to these guys and they had my baby up and running in less than a week! Great work on the car and they got to me a day earlier than expected!

Ge
Review №63

Personalized service from Justin. The bodywork is excellent.

Ta
Review №64

Ace tech is amazing !! My car looks amazing. The team did a fantabulous job!

Bu
Review №65

Really cool, fixed my car before estimated date, loved the customer service and i appreaciate the workers

Tr
Review №66

Excellent service, courteous staff and work was completed in a timely manner.

Iv
Review №67

They did a very good job.

Fi
Review №68

Prior to receiving my vehicle I was more than satisfied with the customer service, however it was after I received my car back that I realized this place is horrible! Unfortunately I now have to return my car and hope that they don’t ruin it more than they already have. The paint department is so horrible that they returned my car with dripping paint which is ridiculous because with so many layers and even after detailing they had to have noticed and they still gave me my car hoping that I would not see this so I can only imagine what a horrible job they did where I cannot see it. Not only did they not completely repair my car but what they considered repair to be leaving the damage not so obvious but still there.Overall the work they do on cars is horrible and I strongly advise everyone not to bring their vehicles here it is Frustrating, Unprofessional, and very Inconvenient!So much so that I have a strong feeling this will end up being a lawsuit.If for whatever reason you do choose to bring your car to this place, keep note of everything and take pictures and video because you will need it for court purposes.

Ma
Review №69

Is a great body shop I will recommend it

An
Review №70

Amazing service and kept me up to date on everything. Thank you!

Iv
Review №71

I was work in this place before, they do the best work in paint shop than the other places in town! I miss work with them again!

EZ
Review №72

Never will go to this place. PLEASE DONT DO BUSINESS HERE. I went there to get estimate to fix the front of my brand new car. Just because I had lift logo in front of my car these people are so judgemental that they never helped me with the estimate. Made me feel like I dont even exist in there office. I end up fixing it somewhere. It was $700 job someone else got it. They have very bad customer service. If these can be so different before getting your money how they could be after. MADE ME WAIT FOR 25 MINS AND LET ME NO HAD CURTACY TO EVEN HELP ME.

Ja
Review №73

Did an excellent job on my car and match the paint perfectly.

J.
Review №74

My Porsche was keyed and I was referred to AceTech for repairs. When I took my car in the service representative was very personable and welcoming. I felt that I was in good hands. My car was repainted.Days later I noticed swirls and fogginess in the paint job. The car looked horrible. I called and explained my displeasure. Again, the service rep was extremely personable and professional. I was convinced by his demeanor alone that things would be taken care of. He explained to me that the first time around they didnt allow enough time for the paint to cure before applying the clear coat. I left my vehicle with them a second time. They repainted it.Later I noticed what appeared to be a burn through and overspray on the window. I took the car in a third time. AGAIN, the service rep, assured me that the issues would be fixed and my vehicle would be delivered to me in pristine condition. This time he even insisted that the techs, that would be working on the car, were present when he made the promise of perfection. I left the car for a good portion of the week. By Friday I hadnt heard from the shop so I called at 1pm to check the status of the vehicle. I was told that they were detailing the car and it would be ready soon. At 5pm I hadnt received a call back. I called again. I was then told that they were doing the final inspection. When I arrived to pick up the car there was overspray in several areas. There were inconsistencies in color. The paint job looked HORRIBLE!!! Evidently they didnt inspect the car as I was told. It is evident that those working behind the scenes are not detail oriented. Not only have I wasted time by returning to the shop on 3 different occasions, the value of my Porsche has now been diminished by AceTechs botched paint job. I had another shop inspect the vehicle. It took no time at all for them to point out all of the flaws with the shoddy work that had been done by AceTech. From the pinholes, to the overspray, to the damaged trim that was re-glued it is clear to me that AceTech does not specialize in luxury vehicles.BEWARE!!!! DO NOT TAKE YOUR VEHICLE TO ACE TECH IF YOU ARE EXPECTING A QUALITY PAINT JOB. I have attempted to get good work on three different occasions. Each time they failed. The service team that interacts with clients is very friendly and professional. Unfortunately there is an obvious disconnect between them and the techs who perform the actual body work. I have since been informed that it may cost upwards of $10,000 to correct the damage that they have done to my vehicle. I deeply regret going to AceTech. Dont make the same mistake that I did.

Da
Review №75

Two months ago i worked here!! They still erasing my opinion but here i go again!!!The worst place ever!!! I agree with other ones here complaining!! I was in the other side of the coin!, i worked here for a week and i decided to leave! They work so dirty, the paintor ARTURO hes freaky all the time, drinking redbull and smoking all day, yelling to the helpers!! When i was preparing cars he all the time used to ask if it was ready to paint, and when it wasnt he used to say its ok, i need to paint this car now i dont care if its ready or not!! With scratches, dents or whatever ready or not he paints the cars!! So if you took your car there be shure to check the area they fixed very carefully and check there will be sand marks and scratches under the paint!! The time they hired me, we agree $15 an hour, then ARTURO said $13 to start for two weeks, and finished the first day he told me that he was going to pay $12 an hour!! When i saw that theres is no worth working there because of the attitude of the paintor ARTURO i decided to leave and i told him i was leaving on friday, he yelled at me and told me to go on saturday for my payment!, on saturday i went for my money and ARTURO told me that he was going to pay me $80 per day!! Wtf?? 13×8=104 the fisrt day! And 12×8=96 the other days! So hes a thieve!!! I hope they hire someone else because the whole shop has everything, but with this guy there Its a big NO NO!! If you dont believe me, go ahead and then check from too close the fixed area and you will see sand marks!!+Fidel Carreno

St
Review №76

Very professional and efficient group of people

Ja
Review №77

One of the best shops around !!

Ed
Review №78

This place sucks.I took my car for repairs they returned in worse condition. replaced a head light with the wrong style,paint did not match, these guys suck. do not do business with these Ace holes.

Ab
Review №79

Good place

Pe
Review №80

Everything was perfect!

So
Review №81

Made everything easy

Gu
Review №82

Getting a car for Vegas

Ma
Review №83

Very good service, Geo attended me was attentive and very friendly

Eu
Review №84

Very good service

hO
Review №85

Its okay

Information
58 Photos
85 Comments
4.4 Rating
  • Address:4334 W Pico Blvd, Los Angeles, CA 90019, United States
  • Site:https://acetechauto.com/
  • Phone:+1 323-935-5000
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto glass shop
  • Auto painting
  • Auto repair shop
  • Auto restoration service
  • Car repair and maintenance
  • Car service
  • Glass repair service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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