user
Advance Auto Parts
400 US Highway 1792 South, Longwood, FL 32750, United States
Appearance
Advance Auto Parts
Comments
Ca
Review №1

Friendly atmosphere nice place to go get some parts even though most of my automotive parts are now purchased online because I like to purchase wholesale not retail with fifteen hundred percent markup but when in need Advance Auto Parts is a pretty good place to go

Gr
Review №2

The part I needed within 24 hours! I love these guys.

Co
Review №3

Love Axel! Such a great dude and awesome salesman. Very helpful and knows what he’s talking about.

Ed
Review №4

Most parts are half price on Amazon. Service is ok and if you need a quart of oil or lightbulb, its fine.

Pr
Review №5

The salesman Dan were very helpful with all my needs for my car I will be back.

Je
Review №6

The customer service is outstanding!

op
Review №7

Lazy staff who don’t want to work. Wouldn’t even assist me in changing a battery for my key fob.

Jo
Review №8

I had bad experience at the store 9601 I could start my car and son lazy kid there told me I cant help u so I call someone and came and gave me a bust hes name so l left to the other store at 1792 and bought my battery there is a nice person there name Rivera Rosa and he gave me all the help I needed both store at 434 the one in Longwood I dont shop there because there was a verry disrespected woman Spanish she said she was a manager verry rude she shouldnt be at from talking with attitude to customers now own I shop at the one on 1792 verry nice people working there

Bi
Review №9

This is where I shop for auto parts! Good Store!

S
Review №10

Best place for all your aut needs. Good service 👍

An
Review №11

Very big store, Very good and patient service. Roger was the guy who helped me out. He knew everything about his store and didnt skip a beat. Looking forward to going back to this store again.Smash the like button if you appreciated the review.Thanks again.

Jo
Review №12

Friendly, Helpful staff....

Wi
Review №13

I live in altamonte springs but keep going back to that store because of its friendly service especially A X E L who goes above and beyond and thats how the company makes more money because he explains the consequences and effects which nobody else does most sales men or women only say yes or no and thank you give Axel a salary increase because he makes the difference

C
Review №14

Axel was avery helpful! We messed up our on-line order, he cancelled it and got us what we needed!

Je
Review №15

Dan is the man, I came in with no knowledge on what I’m doing with this transmission replace and not only did he go over the best service to do for it, he also took his time explaining the pros and cons and what’s best suited for my truck. Greatly appreciate his knowledge and experience with my visit today. I will continue using advanced auto instead of Autozone due to your representatives like Dan. So far though, Dan is at the top of the list. Very impressed and will deffinately send my friends and family here. Thank you Dan. Take care and stay safe.

Ti
Review №16

They got the parts!

Da
Review №17

Location has a very large back warehouse. Jonathan assisted me by looking both in the warehouse and in the database; and while we could not get the part I needed, it was an aftermarket non-standard art anyhow.It means a great deal that Jonathan took the extra care and time to really go check if any of the parts they did have could work for me. Five stars and two thumbs up.

de
Review №18

Axel Was very helpful very nice took my battery out and replace it with no problem Very satisfied with the my service!

Sh
Review №19

After having battery trouble and being totally frustrated Chris was a huge help. John installed my replacement quickly.

Da
Review №20

Dan was extremely helpful. He is the type of employee that makes it easier to pay a little more for a part. Rather than ordering from Amazon and having zero customer service, I prefer to do business with knowledgeable, local people like Dan. Thanks for the help!

R
Review №21

Fast and friendly service.

Br
Review №22

Last time I will use this store. I bought new H7 bulbs for my car. Spent $60. They are not bright enough. Defective? Not sure. But fact of the matter is that for $60 I better see a lot better. So I brought them back 36 hours later (just finished laying a floor) and the management told me because ITS ELECTRICAL THEY CANT TAKE IT BACK. ITS THE CORRECT ITEM FOR THE CAR.Did he forget it has a year warranty? Its not super bright like it claimed and I am unhappy.So I walked out, telling him where he can shove it. I am done here.

NA
Review №23

Great help!

Ra
Review №24

Excelent customer service Alex have take care of my battery my shop to come for anything!

Ki
Review №25

Very nice employees, Andrew was wonderful to help. good location

Jo
Review №26

Great place. Lots of stuff there and can always help you find the parts youre looking for. Very smart car guys.

Ma
Review №27

Excellent service!!!

E
Review №28

Helpful, will assist any way they can to answer questions. They will leave the store to look at your vehicle.

Ma
Review №29

I like this location, my local advance is in lake mary but when they dont have something in stock this location does, the guys behind the counter are helpful, offer help also for online orders, very good and professional. good prices with no hassles.

Ja
Review №30

Get more parts fixes this and this this is new why im here lol

An
Review №31

You WONT find better customer service ANYWHERE!!!! A GREAT BIG Thank You to Dan and Axel!!!!!!

ke
Review №32

Great help

Ed
Review №33

Very good customer service Miguel and Sonia are very helpful and they have a lot of knowledge.

An
Review №34

Good works

Ca
Review №35

Fast knowledgeable service... What more can you ask?

Ca
Review №36

Grate customer service and and knowledge

Jo
Review №37

I used to go here when it was CARQUEST, they always had the parts I needed at a better price than Advance Auto Parts. They are now Advance Auto Parts, and along with replacing the decor and signage, they seemed to have replaced all the staff.I walked in and asked for the brake caliper tool set, and right away I was told they do not have it. After I questioned him, he said oh wait a minute I might have it, and went back and retrieved it. For those of you who dont know, Advance Auto Parts offers a tool loan program, where you pay a deposit and get it refunded upon returning the tool. The sales person told me that Im better off buying the $14 individual tool instead of loaning the professional tool, and was insisting that I would be saving money if I did that, and even after I told him that Id rather get the FREE tool, he was very hesitant to give it to me. Weirdest thing.I came back to return the tool, and asked for a brake caliper bolt kit, as mine was damaged. Again, without hesitation or a moment to think about my request, he said No I dont have that. After going back and forth three times and insisting that he check the computer, he finally gives up and looks it up, and shockingly it was in stock!I dont know if the old staff was fired or quit, but this new guy managing the place is incompetent, and since its now part of the same chain and I dont get the benefit of a better price, Ill drive a little further to get to a better managed/stocked Advance Auto Parts.

Ge
Review №38

Great people working there knew what I was looking for. I will be returning

Da
Review №39

Great place. Always clean. Really nice staff.

Co
Review №40

Great customer service. Roger is the best!

Bi
Review №41

Great store great prices employees are very knowledgeable highly recommend ! !

Mo
Review №42

Had my battery tested there free of charge. Excellent, responsive service

Je
Review №43

But...no brake cables.... 💣👮 💰= 🐦

Ji
Review №44

Smart people they know what talking about

Sh
Review №45

Great customer service!! A++

Je
Review №46

Has any part I need for my car

Ne
Review №47

Actually Had Parts for my Mercedes. Broken Off Lug Nut. Low Price and Fast Service. Cheers

Pi
Review №48

Friendly experienced staff

Ca
Review №49

Good store...

Ne
Review №50

Friendly staff, installed new car battery for free.

Ja
Review №51

Now its a joke and a waste of time .. 5 yrs ago ..Still a great place to get parts, and they still have knowable parts guy.

J.
Review №52

Probably the biggest auto advance Ive seen

Ma
Review №53

Very knowledgeable and helpful.

Me
Review №54

Good costumer service

Ti
Review №55

Helpful folks.

Da
Review №56

Always good

Je
Review №57

Good service

Pa
Review №58

Very poor knowledge of parts

Ed
Review №59

Great customer service

Ja
Review №60

Very helpful!

CH
Review №61

Love it

He
Review №62

Good

Mi
Review №63

Very helpful

Am
Review №64

Carquest

Sh
Review №65

Always on point

Ro
Review №66

Parts

An
Review №67

Everything for your car

To
Review №68

Excellent

Ro
Review №69

I get all the pieces here

Information
10 Photos
69 Comments
4.5 Rating
  • Address:400 US Highway 1792 South, Longwood, FL 32750, United States
  • Site:https://stores.advanceautoparts.com/fl/longwood/400-us-highway-1792-south?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2017-02-27&utm_campaign=aap
  • Phone:+1 407-830-9970
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations