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Lone Star No. 3
2401 H G Mosley Pkwy, Longview, TX 75605, United States
Appearance
Lone Star No. 3
Comments
Da
Review №1

Horrible service. I went in once around 10 and the attendant had her phone on speaker phone talking about tax returns and how he better pay something. I can back later that day around 12 and same cashier was leaning on the cash register but I was greeted by another employee who helped me tremendously.After that experience I decided I would call and place a complaint, the lady who initially helped me answer the phone. I asked if the had michelo ultra seltzer’s and she said no. I asked if I could speak to the person who checked me out and she said “who the Mexican lady” I said “if that’s what you want to call her.”I will not step foot back in this facility. Your employee feels she is entitled and owed something when all I did was want to buy some gum. So rude and disrespectful!!!

Je
Review №2

Stopped to get a drink. Star Bright I’m guessing is her name, would rather chit chat on the phone with her friend and talk bad about customers and how she is tired of having to do everything at the store. Bad customer service.

Da
Review №3

I went back today to give the store another chance, and the employee who I complained about previously asked me “do you have a problem with me?”Well obviously I did and now it isn’t any better. BYE!

Br
Review №4

This has to be the cleanest fuel station in Longview. I was able to fill up my diesel pickup without getting residue all over my hands and there are always paper towels available at the pumps. It is a breath of fresh air to see a fuel station with owners and management that place high priority on cleanliness. Thank you!

Ri
Review №5

BEWARE: Stopped here to fill up my mothers car with gas using a credit card that is seldom used and has had no problems in a very long time. I always check the pumps out for anything that looks suspicious and didnt see anything, but was forced to go inside for the receipt which never makes me happy. The staff of several women standing around behind the counter acted very suspicious with their overly assertive and repeated have a nice day bs. Now in less than 24 hrs Im getting fraud alerts from Chase Bank Security regarding new charges on my card I did not make. Thinking back this was not the first time that has happened after a stop at this store and I have no doubt the fraudulent charges are a result of my visit there yesterday.

Ti
Review №6

Kelly is always eager to help out when needed. She has good customer service ethics. Very clean store!!

Da
Review №7

Customer service inside is always nice... no to mention 1.19 Icees...Im game

Ke
Review №8

Quick and easy

Wa
Review №9

Refused public restrooms for paying customers and unfriendly response when questioned regarding reason for restrooms being closed down. No more business for these folks!

Information
1 Photos
9 Comments
4.3 Rating
  • Address:2401 H G Mosley Pkwy, Longview, TX 75605, United States
  • Site:http://exxonmobilstations.com/22349-lone-star-3-longview
  • Phone:+1 903-295-7655
Categories
  • Convenience store
Working hours
  • Monday:6AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:8AM–9PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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