Its a well kept and great store,but almost everything can be found for cheaper online. Went to find a pair of youth small gloves, for football, an the average price was almost 30 dollars. Mouthpieces were listed for almost 10 dollars above what the online price was (Amazon). The only reason I bought the items I did was because of necessity. Unfortunately, times have evolved and online shopping is becoming the norm. I have no negative remarks about the staff or the selection, but I will plan better in the future and go online before I buy in store.
Found the shoes my husband was looking for (& on sale) with the help from nicest man that worked there. Went to check out & found out that Veterans got a discount (which my husband is) so we ended up with a bargain today.
The store was clean, we were welcomed as soon as we came through the door and the overall atmosphere was great. Unfortunately things were great for about 3 minutes, then it seemed to become a wasted trip. We live an hour away so I called the store and looked online before making the trip. We needed olive colored polo style shirts for my husbands work uniform. Online it showed they had some in stock and when I called they verified that they had 3 different brands of olive colored polo shirts we could choose from. So we immediately left the house. Some how during our hour long trip they sold out of all of their olive green polo shirts! The lady who was helping us was very unprofessional, talking badly about the store, how she hated working there, and how they never have clothes in stock. She leaned on a clothing rack and pointed us in different directions while texting on her phone, when we asked about khaki slacks. Beyond the young lady, the store itself was a nightmare for those in a wheelchair. The space between the clothing racks is so narrow, many times I had to find an alternate route to get to the items we were looking at. After wasting an hour and 45 minutes and not purchasing anything we decided to leave. Unfortunately they only let you exit one door and since we didnt purchase anything we were not at the correct door. So they asked me to wait for the next customers to come in and the door will open so we could exit. Absolutely not a handicapped accessible store. We came with the intentions of buying 5 pair of slacks and 7 shirts but left with nothing. We will not come back. The welcome was nice, the store was clean but beyond that, dont waste your time.
The store is decent I suppose, Ive been in worse over the years. Its fairly clean but not always organized. Especially, the shoes, no order to the entire department at all. You just have to blindly dig around and hope the next box you pull down is even on the right aisle. Its usually not though. Havent really paid attention to the other departments mainly because Im done shopping after spending half a day trying to find the shoes that are on the website or sales ad. You can ask an employee for assistance and theyll smile and nod and just tell you that, Everything is out front, nothing in the back so if you cant find it, then we dont have anymore. For the most part, they just stand around talking and staring at people trying on shoes. I suppose theyre looking for theifs but with the electronic tags, detectors, and cameras, not really sure the justification for that position. Online ordering is not much better either. They send me the wrong stuff everytime so Im thinking their warehouse is as organized and managed as their shoe department. Dont get me wrong, Ill still shop Academy but I do not hold any delusions about the experience Im about to have when I walk through the door.
The guy at the gun counter was very helpful.
Id give zero stars if I could. I went in to Academy today to find a BB gun. Im standing in the aisle with the products and they have about a dozen different options. Im a newb when it comes to air rifles and the stock is all over the place. There is no organization, most dont have prices on the shelves or the boxes, and the prices on the shelves are obviously for other products. My wife and I are standing there, obviously confused and unsure of what we are doing while a guy is stocking the shelves with more merchandise, that there is no room for. I look over to the gun counter and there is a gentlemen working there as well. I yell out, Hey, how do I know how much these are?. He looks up at me, then completely ignores me. The guy stocking the shelf also ignores us. We left without spending any money at all. They seem to be more interested in signing you up for a credit card then helping you locate what you are looking for.
Difficult to get assistance. Limited ammunition. No fishing tackle sleeves for making leaders. Nice variety of sporting goods.
It doesnt matter if you have 15 people in front of you at checkout, you will be at a register and out the door in 5 to 8 minutes. You will not find a checkout that is that efficient in any other store. They also have the best selection of sporting goods in town
Good place would recommend them and the staff are very nice there just young and need to help the customers a lot more but overall they are very nice and very welcoming.
Best place for any and all of your outdoor or athletic needs .Friendly staff who is always willing to help
Love the options that this location has! Great employees, very helpful!
This Academy is always a good place to shop. Friendly staff, good selection. Thank you to management for respecting your employees choice in whether or not to wear a mask.
The store is nice, the employees are great,, but their merchandise stock is very low now !
Good service, Ammo Supply is limited 2 boxes per customer which means there is usually enough for everyone when they got it !Just dont be in a hurry when you shop here because the checkout is usually pretty slow but its not that bad most of the time.
Academy is always a great place to get your outdoor supplies, its hard to beat their prices also.
Very helpful when I purchased my guns and had the ammo in stock
Trying to locate an item that shows in stock for pickup today. I asked an employee where could I found the item, she said her shift was over and did not know where the item would be, she then walked away. Asked another employee who said he had no idea. He did not offer any assistance. Customer service clearly lacking.
Had fun and as always spent too much money. Its a good place to get everything outdoor.
Had to buy shies. Good selection and assistent was very helpful.
Poor mans cabellas. The Walmart of sporting goods.
Academy has your outdoor needs at a reasonable price.
Well organized with friendly knowledgeable staff. Whats not to love?
Always able to find nice deals on sneeks for the family here
I hate how this store is soooooooo messy. Finding an employee is a joke and the lines are always long. I only come in here when I absolutely have too. I did online pick up last time to avoid going into the mess of a store and that was way better.
Staff are super friendly and helpful..everyone was still wearing masks which was appreciated. We were able to get Hubby a Kayak, it was carried to the front and loaded in the truck by super helpful staff....so nice to have great customer service...they really seemed to enjoy helping us.
Great place Awesome employees Awesome products
Extremely wonderful and one of the places go to find what your looking for.
Been sitting outside 40mins checked in 3 times nobody wants to bring my packages outside.
Id give it 5 stars but the check out was horrible my cashier was trying to check me and my son out we were shoe shopping and the some employee just came stood within inches over my shoulder and without a mask I personally dont like people so close to me so it made me really uncomfortable and while I had my wallet out felt like he was watching so I am from Houston tx and I was about to twick off on this fool lucky I had my boy with me and I like to set a good example besides this horrible check out it was ok maybe your employees should at least keep 6 ft
Found everything I was looking for, and more. Maybe thats not good.
My local hometown shop. I have refused promotions and transfers because no other academy is as good as this one!
Love coming to Academy always gotta check out the guns wish they had ammo tho but i understand theres a shortage
Crowded but usually stays pretty organized and clean
Great job Academy. I brought in a high dollar fishing rod with a broken middle eyelet. I had no receipt and they couldnt find the card on file that I used to purchase it with. As I only wanted an exchange, the young man made a decision and allowed the rod exchange to take place. Now thats the way to stand by what you sell. Thanks Academy! Thats the way I saw it.
They have such a great variety of fishing gear! Picked up a Lews Reel the other day and its already caught fish!
I was surprised to see a greeter at the door, and another as we were leaving. There was a great selection, and plenty of staff. I found 3 pair of shoes in my size and its hard to find!
Its your one stop shop for all your sports related attire and gear, as well as your outdoors activities to boot. Camping, hunting, fishing, hiking and kayaking. They also have an awesome selection of Yeti products. Hey they even have you covered if you need a lunchbox for work or school.
Found a great bargain on shoes for my dad plus a military discount.
Would have made a purchase had I found any one single item that is made in USA. NOT buying this made in china junk. Shame on you Academy sports for not supporting US workers!
I was able to find everything I needed other than the price being a little on the high side it was a good experience and you always get what you pay for
Good except for custumer service they always try to hide from customers or cashiers send you to a different check out
I love Academy, most of the time I can go there and find exactly what Im looking for and I usually have no problem finding help from one of the associates . I highly recommend checking Academy out if you havent before especially for any outdoor or sport related activities . The only kind of negative I can say is that during the Christmas Holiday it was pretty chaotic and I couldnt find what I really needed for a Christmas gift for my son in the boot and shoe dept. Or the coveralls I went looking for, I also checked out the boys section to find my son some shirts or long workout type pants and it was such a mess that I just left ... I do understand it was the holidays and very busy but if a costumer cant find a quick item and they know exactly what they are looking for then they will probably just give up and shop elsewhere .
I ordered and had curbside pickup. The employee was nice and delivered my pickup soon after my arrival.
Clean store, when my daughter and I couldnt find what we were looking for, we asked and was lead right to it. They really know the store. Which is good.
Large selection, great prices...
Nice people behind the counter. Great selection as well
Good selection of everything outdoors
Seems like this store is falling off a little. Unorganized.
Awesome tried curbside for first time pulled up he brought out less than 5 minutes.perfect
Its like the sporting goods section at Walmart...expanded to include everything. I shop here for the basics in all sports.
Been doing business for a long time
Very helpful staff. Jacob in the hunting department helped us. He was very knowledgeable and nice.
Good prices friendly people good place to shop
Most associates at this store dont greet or offer help. Reluctant to shop here; however, I did make a purchase based on discount offered at checkout for opening an account.
Always have a second choice when they dont have any size thirteen low top black Nike visions
Had very good deals on tennis shoes.I was to late in the season to find just the right hoodie i guess. 95% are pull over. I wanted a zip up. Good store
Great place to buy shoes and fishing the tire and stuff for your boat
Academy Sports is my go-to for anything outdoor related. Good prices and selection. Friendly staff and a clean environment. The store director, Randy, runs a tight ship ! Great job by staff and management !
Good place for outdoor stuff though kinda expensive
I think its a cool store, needs way more golf equipment and clothing. Other than that I think it carries a little of everything
I visited the store on a Sunday morning/early afternoon and it was crowded. The shoppers were masks and kept distances as much as possible. There was a great sale happening at the time lots of people were to be expected great place to get gifts for all ages.
The clothes an equipment is love equipment an sport clothing Awesome! ⛹♂️🏋🤸♀️🤼♂️
Kids like to get shorts from here. We also like to look at the camping stuff and knives and guns. I could waste a lot of time in this place.
Hi, I had a great experience in the firearm department. Mr. Branley was extremely helpful and knew about everything in the department which made my findings much easier. I was looking for a particular type of pistol which he went a showed me the pistol and a similar type too by a different maker. He was good at presenting the pistols I purchased two pistol for my wife and I. The team in that department work great together and has developed a relationship that makes the customer feel good about purchasing merchandise from that department.
Staff is real nice and helpful. Unfortunately we had to return something and they was so helpful with our exchange. The reason for return was no fault to Academy and we thank yall for allowing the exchange. It was also nice to finally walk into a store since this pandemic has started and see social distancing being followed. Thank you.
Very Helpful. VERY well priced
I needed some slip resistant shoes for work and the young man was very nice and knew exactly where they were. I got what seems to be a nice pair for $29.
Curb delivery worked out great
This is my 2nd time visiting this store and the items that I was looking for has always been easy to find. If I needed help the sale associate was never far away.
They say they have no control over their inventory. Dont know what is on order, cant special order. Unbelievable!
There was a lot of people in Academy, that’s a good thing for the economy.
They have just about everything that you might need. Good clean store. I recommend it.
I bought a pair of new cowboy boots jeans and a shirt staff was extremely helpful and process was good well-lit well-stocked store
4 stars because we were charged $2.29 for an Almond Joy that we did not purchase! Was down the road before we realized it and wasnt worth turning around and going back. Check your receipt!
Academy has been a reliable source for ammo. They have also kept their ammo prices the same even as many other stores jacked up their prices.
Very good service and helpful
Visiting in the Longview area and stopped in at this particular location. Hands down the worst Academy store I have been in. The managers at this location are not suitable to run a high demand business.I will be reaching out to corporate.
It maybe the times, shoe department was understaffed.
No customer service. Wasnt even acknowledged by any staff. Selection of shoes, well lets just say NONE!
Some people that work there are very rude. I will not go there again.
Longviews Academy is a much more friendly place to visit, when compared to the Tyler location. Good job to my East Texas neighbors. Will most definetly return.
I got some new shoes, and the experience was as good as it could be.
Set back off of the main road.. little hard to see.
Good prices with usually pretty good sales too. It gets really busy so the store becomes messy throughout the day but not too bad.
Only place in town to get guns and softball stuff!!!
Good place to shop hard to find help
Ordered a combo gas grill/pellet smoker, it finally came in and when I went to pick it up it was a trampoline 🤷♂️, no smoker
They have a good selection of shoes but the clothing section is messy and its hard to find anything in it.
Nice help.
Nice inventory over all, prices are okay
For all your sporting good needs this is the only place to go.
Friendly service at the gun counter but terrible wait time (waiting for someone to walk you to the front) when ready to purchase.
Great service lots of knives to choose from, didnt have ammo we needed though lol. No where does rn though
What u would expect from academy, good friendly and help full.
Clean store, well stocked, friendly staff.