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Verizon Longview Mall
3500 McCann Rd STE H-01, Longview, TX 75605, United States
Comments
Mi
Review №1

Rhianna was very helpful. I called to see if they had the phone I wanted; she said yes. I was there in less than 10 minutes. She had the phone pulled and was ready to service me. She transferred all my content and even went out of her way to verify I had the best plan for the lines I have. She was very knowledgeable about the process and a joy to do business with; very professional young lady. Would gladly do business with her again and will recommend family and friends. The others working g tonight were very friendly as well.

Ja
Review №2

Royale explained everything in detail and answered every question we had. She was very helpful in getting us set up with our new plan and phones. Her customer service skills are excellent!

Ti
Review №3

Brooke L. Gave me incredible service. She helped me set up my Amazon Fire Tablet and transferred my 7,000 photos and contacts . Everyone at this store was very friendly and knowledgeable. I was so happy to see they were in the Mall and I didn’t have to drive somewhere else to get Verizon help.

Ke
Review №4

Brody is GREAT made the wait fun and kept me entertained so it didn’t feel like I was there so long. The manager is awesome as well and funny. Def would recommend

Al
Review №5

Very sweet, helpful and dependable. Kept smiles on their faces. I forgot my Apple ID and they still helped wit everything and was very understanding some of the best customer service I’ve had since I’ve been wit Verizon I recommend this store and loved Brody and Christine!

th
Review №6

They are such a lovely bunch. They literally made my day. Specially goofing around with them. They know how to keep a customer happy!

Ro
Review №7

Broady and his staff were remarkable. I explained the importance of me having optimal signal as a police officer and he and his staff went from there. They were very respectful and patient with my wife and I.

Sh
Review №8

It was an awesome experience. Got a new phone Moto g8. Absolutely love it! They did try to get me into a new plan but. I dont want to to kill my credit so I declined but it would have been a great deal for others. I recommend this store. If you can make it past the mallcop that I kept telling to stay away and he steadily kept creeping up on me.

Ha
Review №9

Dawson and Channon were amazing! Best Verizon experience ever!

Li
Review №10

Called the store because I was helping a friend find a phone and the guy I talked to kept trying to sell me on the iPhone 12 even after I told him no TWICE. I told him I wasn’t interested and if he could look to see if they had they phone I was looking for. He was VERY RUDE to me after that. I’m never dealing with this Verizon store again. I don’t know how Cellular Sales stays in business when they allow their employees treat customers like dirt.

Ad
Review №11

Believe the hype, this store is the best cell phone service store I’ve been to. Manager is phenomenal and takes care of his customers. Verizon may not be your favorite provider but the store is excellent thanks to its staff and management. 5 stars is well deserved.

La
Review №12

Brooke was amazing on helping me with my new phone and service!!! Definitely going back to her when I need anything else!

za
Review №13

Staff is nice and knows their phones and plans. I highly recommend getting a phone here.

ko
Review №14

Great customer service! & great personalities of the employees taking care of us!

ky
Review №15

The manager was so sweet and helped me out a lot. I had a lot of questions and she was very caring. I highly recommend this place!

Ti
Review №16

Was able to help with all my questions and put us in new phones.

Ce
Review №17

Just went in to pay my bill this past weekend and left with a ton of information on how to save money. Royale was very informative and well trained. She definitely deserves a raise.

To
Review №18

Rihanna was very helpful and nice. Thanks 👍

Mi
Review №19

William Franklin was an amazing person to deal with. I recvonend that you ask for him every time you’re in. He is the type of man that should be in management. I was and am very pleased with his customer satisfaction skills. Very knowledgeable and caring. Great experience.

Ma
Review №20

William was nice and very good help. He was quick and very helpful with getting our new phones! definitely will be returning here if I need any more electronic help!

Kr
Review №21

Amber helped me fix my Verizon hotspot issue and was able to get me on a better more affordable plan! This Verizon store is my favorite.

Ma
Review №22

They were super friendly and helpful.

An
Review №23

The salesperson was very helpful and friendly. I am very satisfied with my purchase.

Pa
Review №24

Great and fastest service I’ve ever got at a Verizon retailer will be going back from now on

Co
Review №25

A lot of places on Verizon aren’t that good but this one is amazing they tell you the most accurate stuff and prefer you to good things.

Ti
Review №26

I enjoy my visit to Longview Texas plan on going back soon.

Ro
Review №27

Very efficient, knowledgeable and friendly! Will definitely be back!

Le
Review №28

Friendly, helpful & caring service!

Ja
Review №29

Very helpful service and willing to help us with anything got me set up with my service ASAP will be back

Fa
Review №30

William was very helpful and a pleasure to be around. I will be coming back to work with him for any future needs.

Ma
Review №31

So hopeful and friendly! This is the only Verizon store I will ever go to.

Ni
Review №32

Great customer service and friendly too!

Ki
Review №33

Brody goes above and beyond to help his customers!

Ja
Review №34

Manager is Awesome and gets things done in a timely manner I would surly send people to him any day

an
Review №35

Royals is a fabulous member of your Verizon team

br
Review №36

Very friendly and professional helped with every need no matter how small definitely recommend 10/10 will go back

Fe
Review №37

Fast and great service

Ga
Review №38

Good deals on new phones.

Je
Review №39

Great service.

Ja
Review №40

👍

Cu
Review №41

Very good place and good prices

Pe
Review №42

Service was excellent

Ri
Review №43

Nice peeps

da
Review №44

Very professional

Information
44 Comments
4.8 Rating
  • Address:3500 McCann Rd STE H-01, Longview, TX 75605, United States
  • Phone:+1 430-625-7361
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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