BUYER BEWARE! Im stuck in a 30 month, yes 30 month contract. I was told this was a NO CONTRACT deal. They kept telling me my bill would be just over $60 a month when I said all I can afford is $60. Now I have no job, & Im stuck with a $80+ monthly bill. The collage loan lady bot calls me at least 4xs a day. I dont have a student loan. I have zero service when I go to Cali. The service moves slow even in 5g. I hate this whole situation, I was lied to to get me to sign up for this & I want out. S.O.S

The staff here & the location itself is wonderful. I give them 5 stars. U.S. Cellular however, not so much. Everyday I get interrupted at least 5 times by spam calls. I never had this problem with Verizon. U.S. Cellular did release the Call Guardian app to help, but you have to pay extra for the premium version & the free version has done little to curb the calls. I did have to change my number when I came to U.S. Cellular so maybe the previous owner gave the number to everyone. Though I dont see how that should be my problem when Im paying $300 a month.The 5G service is a joke at the moment. Anytime my phone latches onto a 5G tower I lose all media its so slow. It wont even load webpages with 2 bars of 5G. I tried reaching out to customer service for help, but all they had available was a phone line & online chat. Im sorry, but as a working adult I dont have time to sit on hold or deal with the online chat. Emails are easy because I can reply & check in later when Im free, but they no longer offer customer service via email.Once again, this store was always a pleasure to deal with. Corporate is really letting them down.

Extremely helpful, knowledgeable, and friendly. In and out in no time at all.

The guys there were really helpful and friendly. We didnt go to the main store for a long time because we were treated so poorly before. But the other store was closed for today and we needed to get some things done as we only had 1 day to do it. We will be using the main store again as they were both really friendly and helpful.

Buyers beware the salesman who is selling you into this contract does not tell you everything they’re just making you sign a contract for a commission they don’t care about how good is the service bring your own phone I did try to reason with the customer service but they told me once and again You signed the contract !!! Don’t be sorry later and go with a national provider I’m complaining with the state attorney general to do something about this misleading practices and go read the bad reviews am not the only one ☝️

Great service 🙇

Service was quick and our associate was polite and knowledgable.

The lady with the short dark hair treats her customers as if they are worthless, I waited in line to be the first person in the store and when we got in she told me to wait while she helped the other customers as if their time was more important than mine....this is after the company charged my card took my money for a phone I ordered online and didnt verify my information first..then they cancel my order after realizing their mistake and still never contact me or give me my money back.....now Im having to wait weeks to get my order because they refuse to make the situation right..... Youve been reported to the better business bureau, Ive contacted your corporate office, Ill be contacting my attorney....

Brandon the store manager was very helpful

This location helps a lot and doesnt screw your phone up

Collin is a deceptive lying a-hole is the only thing I can say about this location.

Triangle US CELLULAR STAFF in Longview WA is awesome.

The online customer service was hideous and when I went in the store, the guy with small man syndrome who worked there was a total ass$#le and so rude I told him to take his phone and shove it up his......Oh, look at the time. Worst customer service EVER

They have served us well for many years.

Very friendly and helpful

Live in a small town an Us cellular is the only carrier that I get service with.

Pleasant staff

Cost Suck

Super rude