Very helpful with pre orders. Nice people
Found out that my boys old video games still have value. Dont throw them away, take them to GameStop.
These guys are so patient and courteous! Love taking my 9 year old here! They treat him as mini customer!
Great service and products as always. The customer service rep was polite and helped me find all the products that I was looking for.
Out of date. Over priced. And horrible customer service. Ill just buy my games from Amazon.
Very helpful and knowledgeable. Its the only place I shop
Very helpful staff, and a good variety for gamers.
Very good hairvuts
They NEVER answer the phone. Even when not busy.
Just bought a used game and the disc was a greatest hits version but the case was not. I specifically picked a copy that was not greatest hits and I was given the wrong disc. I used to never have issues buying used games but now nearly every time something is wrong and Im tired of it. I realize buying used has its inherent risks but I expect at the very least to get the product that goes with the case or the package.
Robin is fabulous! I have been looking for a Nintendo Switch for our grandsons bday. She put me on a waiting list and has called with each used and new ones that came in. She was so helpful and threw in a poster and some pins for our grand! She made it a great experience!
It was good, they had what my son needed. At a good price.
Have always loved Game Stop but this location went above and beyond today. Took one of our boys in for the first time and the guy working made a big deal about welcoming him and gave him some free merch. Tons of respect earned from us!
Good customer service! Good selection!
Excellent service, very helpful to short people like me :) I very highly recommend this game store.
Awesome staff and great service! Not only are they very knowledgeable but they are extremely helpful in finding what you need and/or are looking for. The store always looks great and organized as well. I love shopping with this store :)
Great place but if you have a 360 then dont bother. Its out of date to them
We were in this store today to purchase some games and when we left my husband locked us out of the truck. Both of our phones were in our vehicle. The associate inside the store extremely helpful, his name was Michael. He let my husband use his phone and helped us get a locksmith phone number. He was very polite and even got a chair for us to sit in while we waited. I am not sure if he will even see theis but THANK YOU AGAIN MICHEAL SO VERY MUCH.
I am very grateful for Nick! He helped me with the Nintendo Switch Lite and answered all of my questions! Thank you so much, Nick, for all of your help! 😊😊😊
Out of all 3 gamestops in town. This is the one I recommend going to. Robin (store manager) and the rest of the staff are awesome.
The service was excellent even though I was being annoying to the clerk by talking too much about Kevin Smith in my fan girl moment. Oops.
It was an overall good experience. The ladies that were there today helped me out. they are buying old phones now as well as old games and console I purchased Borderlands 3 and pre-ordered Final Fantasy 7 remake. ITS GOING TO BE AWESOME!!!
We went in and got several(5) games and Micheal was awesome.I locked us out of the truck and he let me use his phone to call a locksmith and offered my pregnant wife a chair and the option to sit inside and wait for them. Totally above and beyond customer service because he didnt have to do what he did. THANK YOU!!!!
Nice staff. Cool games. Good atmosphere. Good game store overall
Nice service but can definitely tell that it is under staffed for the weekend. The was one employee available to help customers and the phone. She did a great job given the responsibility she had.
I went for a Nintendo switch that has the Mario kart 8 but they was out of stock. Instead of helping me search another store they let me buy one I didnt really want and took it back the next day, the game stop in the mall had the one I wanted
Called to get an irem. I drove 30 minutes and come to find out when I get there THEY DONT TAKE CADH! who doesnt take cash? Rediculous
Really nice staff. I love gamestop!
Awesome place nice people!
Very nice and always help me find what Im looking for.
Fairly good selection. Good place to buy games but I dont sell back to them.
Great staff, and service. Employees always have smiles on their faces and are willing to offer counsel and are knowledgeable about the products and services.
Good quality games
Clean store and attentive employees. Also very knowledgeable on their products.
They try and upscale too much. They try and sale used games as new.
Awesome job that they done they helped me and my son out no problem my son said he would go back anyday great job guys
Great place for games and game system accessories. Love shopping here for my kids and husband!
Knowledgeable staff that was helpful and friendly. Good deals on games and used consoles. I got my extra controllers cheaper from walmart new than buying them here used tho. Its a hit or miss when it comes to some items. Black friday deals were awesome tho!
I was satisfactory serviced, by this establishment. Smiles! This one is on Gilmer Rd. Longview 75604.
Man, it just seems expensive. I personally watched someone bring in a game system, games, and other items. They got thirty something dollars in exchange. It just kinda solidifies my decision to stay away when it comes to business. Dang, you need to let the customers win sometime, I just havent seen it yet.
I love GameStops selection of games their service is amazing to all customers!
Awesome people here Mike very helpful
My family and I absolutely love this store! The entire staff is welcoming, attentive and goes above and beyond to provide impeccable customer service!
Knowledgable and personable staff. I havent been the recipient of much of the upselling that goes on at other stores, which is a massive plus from me. Will continue to shop here for pre-orders, and especially the cool knick-knacks they now have since Hastings closed down 👍
Great store and great staff! Really helpful when your indecisive on which game you want to go with first.
Good store has good prices
Awesome people work here and good prices
The staff here is pretty rad. They make the shopping a better experience.
Great service with friendly and informative staff. Would definitely recommend
Meh high prices for used games other than that no complaints
The store is very organized, the staff are very professional and helpful. They have anything you could ever want for any game system on the market.
Fantastic selection with a friendly, knowledgeable staff. By far the best game store in Longview.
Every time we go the workers are very helpful and nice.
Workers there have a great attitude. Yes they still have to say the pre-programmed Game-Stop BS that coperate makes them say but they understand that it is BS so it makes it slightly more tollerable
Very friendly and helpful staff, great prices and most games were in good condition
Prices are a little high but good selection
Staff is always helpful and used games have affordable price great for PS3 exchange
They are helpful and friendly in helping with picking out games, controllers and etc.
Great place to get those games
My son loves this store! Me, not so much!
Got ps5
Wal Mart is cheaper but like the service
Good selection friendly helpful staff
Always great and friendly customer service.
Great selection and service.
This place has everything for your gaming needs. The staff know their stuff and agamercould get lost for hours looking at all the stuff.
GameStop was kind of lame and they didnt offer good payment for junk game stuff like game exchange did
The staff are always friendly and helpful.
Very nice and friendly and very game minded individuals!
Cool and cheap games but all good
Best place to shop if your bored! EVERYONE needs a video game😎
Love the selection and friendly people
1 clerk for a very crowded store.
Best one in Longview...great workers!!
Good atmosphere and kids love it.
Staff is very helpful and services are great
Good selection and good customer service
Dont always have what you looking for
Best service here ever
Super friendly, knowledgeable, and patient staff.
Great helpful staff, tons of variety
Good service
Very helpful and a wide selection of games
Good prices
Great knowledgeable associates.
Always recommend for gamers
Because they buy used games.
Great customer skills & service
Go here all the time! Always have a different selection and if you cant find what you want they help get it for you!
Better selection and parking
Why would I want the game to stop?
Knowledgeable staff, friendly environment
Nice people
Very nice staff
Christmas is fun here
Great customer service!!!
Vast options.
A good place