Customer service right of the bat was not only prompt, genuine, and welcoming, but routine and familiar. I find the Longview store has the most attentive, laid back, and friendly employees in all of East Texas. Ive frequented many Target stores in Texas, Louisiana, and California, and this location is employed by the coolest and kindest folks. Not to mention, incredibly patient and helpful with customers.
Love the store, love the pharmacy and have since switched pharmacies to use it
My red card status got me a product that wasnt available to non account holders. I literally got the last one. Within 2 hours. Very happy
I had a great experience shopping at this store clean environment and friendly workers! An associate named Morgan greeted me kindly and genuinely wanted to help me find what I needed! Definitely shopping here more!
The cashier, Spencer, was very kind and helpful. His attitude was great and didnt treat me bad because I was using a lot of coupons. He stayed nice. At other stores cashiers have a bad attitude when I use coupons but that was not the case at this store. The store was very clean and well stocked and other employees were nice and helpful.
Love this particular store. Always filled with customers yet never feels crowded. Staff is friendly from the moment I walk in the door, all the way until I leave through the exit. Ive never had a bad experience. If anybody reads this from the Longview, TX location, youre awesome!
Awesome staff, friendly and with a great attitude. Clean and organized store
I want to say thank you to Rebecca in customer service because she is awesome. I had an online order that came in that was the wrong size, so we took it back and one of the associates in customer service tried to help us order the right size. She ended up not doing it right and we never received the order. I called the store and got Rebecca and she ended up helping me get it straightened out and everything was handled very professionally. Rebecca went above and beyond to help me get the order corrected and she gave us a great customer experience!! She is a shining star!! Thank you again Rebecca
Target in Longview is an excellent store. All the workers are friiendly and helpful. I also appreciate all the effort they put into COVID procedures.
The associate was fast, professional, and great to work with! The whole process was simple and fast! I really like the drive-up shopping!
I will be contacting corporate about one of your drive up pick up associates. My husband and I just picked up two fold up tables and when he brought them put we noticed he was going to the wrong vehicle with them. My husband was standing outside of the car and said sir, we are right here and he just ignored us and continued to walk to another car. We said sir were over here! Probably about four more times and he STILL ignored us until he finally turned around and YELLED at us. Then without even greeting us or acknowledging us he comes over opens the back of our car, throws In the tables and slams the door. I got out and went inside and told one of the security people about it and still nothing was done. I am VERY disappointed as I love target. THIS was completely uncalled for.
The more I shop at Target the more I like it. I always forget they have grocery items as well. Like the home decor and electronics. They have a nice vinyl record selection. Nice place, I need to shop here more often.
Store appearance excellent, service excellent and items needed were present.
Staff was helpful and pleasant.
Employees were very nice and product always good!
It was easy to pick up what I had ordered
The workers at Target are extremely helpful and take the time to help you without feeling rushed. Xavier was alot of help on my last visit
Clean. Friendly staff. Not cluttered.
I love target & all but like I paid for two candles along with all my other stuff & whenever I got home I didn’t have them..can I have my two candles or can I get a refund on them?
SEVERAL of the Target team members greeted us in many areas/departments.
This store is always clean. They keep everything in good stock. The employees are always nice and very helpful!
One of my favorite places to shop. Clean. Friendly staff. Always something to take home. I love getting baby wipes here.
Store is great, drive up associates and employees inside are nice and patient, well stocked and unique items to buy, but the people who shop there SOMETIMES can be downright rude and awful to the employees I notice. Other than that, a place to shop often!
Clean store and polite workers.
Great selection and friendly service
Clean and organized. Everyone is always friendly. Cashiers and employees were cleaning carts and check stands before every customer. several employees asked if they could help me find anything while I was walking around.
Very nice people
Amazing Customer Service
Ease of ordering and pickup
Accurate and very fast at bringing my items, I will continue to buy from Target and recommend to everyone.
Just walked up and gave my name and she quickly brought out my order. perfect!
Great prices and items in stock when I need them!
Great service
The store in Longview TX is always exceptionally clean, the employees are very helpful and always fast at checkout. The sales are also amazing and product selection and quality is always wonderful.
Target stores are always clean and well-organized, and employees are cordial and helpful. I like the brands available, and prices are reasonable. I enjoy having a Target Mastercard, as it helps me keep track of my spending.
Friendly, helpful employees
Dolly was an excellent employee! She deserves a raise!
The store is always clean and organized. That makes shopping pleasant and stress free.
Quick and painless and very friendly exchange. Very safe !!!
I enjoy shopping at Target. I think they have a great selection. Ease of shopping and delivering online could be a little easier. Overall me experience is great.
Target is a teachers happy place but a wallets nightmare. My favorite location in Target is the dollar spot. Great items for a great price. I also love their seasonal aisle depending on the season. Honestly, back to school is my favorite. I know, Im a teacher that loves back to school shopping. I love looking at all the new supplies and designs. I like their mugs. I am a mug addict. But I dont think there is a mugs anonymous. If there were, Id have to join. Customer service is amazing. Always. I never get the Walmart salute while shopping here. This is my happy place!
Ok. Some items were hard to find.
I love Target!!! It never disappoints. Never cluttered. Beautiful and bright atmosphere. Associates are friendly and very helpful unlike many stores. I visited just today and two ladies—Annie Bauer and Renee Everett —went out of their way to find a sale item for me. It required checking stock not on the floor. Most time these days, someone would have shrugged and said “must be out, sorry”. I appreciated it so much that these two ladies did care. Already looking forward to my next Target visit.
Fast friendly service! My order was ready in less than an hour, and once I arrived my order was delivered in less than two minutes! Definitely will use again.
The cashier did not understand how to process an ApplePay transaction. After numerous tries where my phone indicated a successful transaction, I noticed the cashier press a button on the register that cancelled the transaction. She was completely unconcerned with helping the transaction work, and I ended up using a credit card instead. If employees cannot or will not understand current technological payment methods, they should not be on the register. Customer service like this is what is driving most of us to shop online.
Been here many times, but today I went with my baby and had a stroller box at the bottom of my cart. I went through the self checkout and one of the ladies at the front asked if I needed help getting the box to my car. I declined help but they insisted. A very nice guy helped me to the car and loaded the stroller box into my car. Talk about amazing customer service! Thank you Target!
It’s always clean. The employees say hello and will drop what they are doing to help you. Love the clearance. The meats and fruits and vegetables are great. I personally love the self checkout because it’s faster and even if you get in a bind the employee is happy to help.
I belong to a Target FB group and I see all the wonderful deals and specials people from other Targets have. It never fails every time I go to my Target- RARELY can I find super deals as I did in the past, the employees arent near as helpful or understanding (not all but a handful).Example, today, I went to use my Cartwheel 20% off clearance boys shoes. Found a nice pair- box clearly marked AND it was in the clearance section- pic on box matched the shoes in box. Score. Went to check out- they rang up $32.99. Brought it to the cashiers attention- basically was treated like I changed labels. No offer to give at that price (it was the ONLY pair in my childs size) or even at a discounted price. Had another item that rang up Not found. Wanted to charge me $6 for a CHRISTMAS ITEM. Nope. Then when I finally checked out- my one of the cartwheel offers didnt take so I went to customer service to get it fixed. The cashier stopped me and asked what I was doing. I just felt like I was a suspect or something. Ive used this cashier before and never a problem. Today though- vastly different story.
First off, let me just state that I’ve always loved Target. I could spend hours in there and have on many occasions. But don’t ever try exchange anything for a different size without a receipt.They could only return my completely unused, tags still on, still on the hanger item “for the last cost they went on sale for” which was $5.98 regardless of the fact that the cost of the new size WAS STILL FULL PRICE at $19.99 leaving me responsible for paying the difference on THE EXACT SAME FREAKIN ITEM. All because my mother didn’t give a gift receipt.The worst exchange policy I have EVER heard.
Masks are not mandatory once you walk in. Not enforceed. Unbeliveable the number of selfish, inconsiderate shoppers inside. Wont be back. Amazon, Trader Joes and CVS drive through until we have a vaccine.
Has nearly everything you need! Cute clothes and new brands. Great produce usually.
Store is always clean and looks great. Employees are super nice and helpful
Great service, products, and prices.
This Target store makes it easy and enjoyable to shop. Once you step inside, you immediately notice that it’s nice and bright. The department signs are hanging prominently, which help you find what you’re looking for easily. The aisles are clean and shelves are organized. The workers are friendly. There is a Starbucks conveniently located inside Target. There’s ample parking, of course. And this store is near restaurants and other shops - that is always a plus!
Everyone was VERY polite, joyful and helpful
I always have a good trip to Target. I find what I need. Cleanliness.
They were so fast and I didnt even have to get out.
Every employee I came across was so friendly and the store was organized nicely! It was so easy to shop there.
This location is far too cluttered with pallets in the isles, unusual and frustrating for a Target when theyve spoiled you for the last several decades with clean and clear isles. Also, only two lanes open on a Saturday is NEVER going to cut it. Both lanes had lines spilling out into the isles on addition to the long line for self checkout as well. Dont like how Guest Service is shoved into the front check lanes, it makes for a very crowded, confusing area.The good though, they do still have a Food Avenue with Pizza Hut Express, popcorn and drinks at this location. Also its an original layout with the red signs and white neon on the walls. Much better than the new remodels where theyve cluttered everything and painted every wall grey.Could be better, could be worse. Just please open more lines Target, youre supposed to be better than the other stores!
I accidentally ordered pickup instead of drive up. The gentleman who was bringing orders out to cars was extremely helpful and was very willing to bring me my order anyways (even in the pouring rain!).
The staff is very helpful, the store is clean. I come in frequently and I am always satisfied.
Quickest pickup in Longview! Great job!!
The best customer service experiences I have had in a long time thank you Target
Its Target. What else can I say about that? They sell the same stuff most other Targets do. HOWEVER... on not less than 3 separate occasions have I encountered expired food being sold in their grocery section. Check the dates on food purchased here. I cannot stress that enough.
I am only giving them one star because I have because I wanted to write review. They sent me a email to pick my order up are they was going to cancel my order. So, I went to pick my order up. The young girl that was helping me acted like it bother her to get my order. she went to the back to get my order come back with my vacuum, one gun, one box container. I told her I had order 5 guns, and 3 container and a skillet. She went back and got the others and she said I did not see skillet. Well today I got a email telling me that my skillet was canceled because I did not pick my order up.
This is the only way to Black Friday shop!! Everyone was so nice and helpful, despite it being very busy. It actually made shopping enjoyable!
Quality products at affordable prices. The employees have always been very kind and helpful. A regular stop for me and my family.
Great deals.. friendly service. Helpful employees.
Target has a great process for dealing with the Pandemic.I think its handling pandemic better than any other store in our area.
Store is very clean!
I dont understand the negativity towards the pharmacy. The pharmacist that has been there forever is awesome! She listens and answers questions, she puts up with screaming customers, she works incredibility hard with your insurance....the techs that likewise have been there forever are amazing. They know my name, they put up with screaming customers also and are very helpful. I worked in a pharmacy for years and I can tell you, I wish my co-workers were tjius good.
I’ve placed orders online three (3) times for items to pick up in store and every time I go to pick it up, they tell me the order is cancelled because they do not have said item(s) in stock despite the website saying that they had multiple in stock, and one of those times the item was actually in stock and the order puller just didn’t look hard enough for it. They don’t know how to update inventory, and it seems like a few of their employees are too lazy to be working there. 1 out of 5, every time
My order was ready to go when I arrived, associate friendly and fast. Associate went out of her way to make us feel special.
This was my 2nd PU order! I love the timing of the arrival of my order; while Im parking!! Everyone has been friendly, sweet and my orders are accurate!
I am a frequent Target shopper. I really like going there but since they have put in the self check out and took away most of the cashiers the lines are very long. Please consider addimg more cashiers back.
Very clean and organized! The staff was very pleasant and helpful.
They have a Starbucks! I just thought it was really nice to be able to have your coffee while you shop. They have a produce section in their grocery area. I like that they have restrooms at the front of the store by the entrance.
Love Target! One of my favorite places to shop and visit. Always a a great experience.
Ability to shop on all, pay and pick up order at convenience
Selection was limited but overall good value
I only go to the CVS pharmacy which is awesome! The people there are the best there is!
I liked the wide open aisles, clean bright store, and the friendly staff. Thank You !
I absolutely love target shop there once a week. Love that they have a variety of things.
I love Target!
Very safe while under pandemic. NO Contact Service.
Website said this specific store carried and item, they did not. Its about 9mi from my house in heavy traffic so Im a little upset. However it was a nice clean store with huge selection of items at decent prices.
Best store in Longview. Always fun to walk through and they have a Starbucks!
This store has really started to straighten itself out. It used to be a mess. But in the last year or so, it has become much more organized and easy to navigate. Though employees are still a little sparse at times.
I love the environment I love the items in the store I love the discount I love cartwheel its all in one in the fashion there for me and the kids is on point not to mention Starbucks is right there awesome in the people are always cool
Customer service was excellent. Brooke did everything she could to help us!! Thanks so much!
Its my home away from home, including the Starbucks! Checkout lines can get long at times but other than that Ive enjoyed my experiences here.
Lots of choices, very busy good place to shop.
After shopping at Target over 30 years they would not accept a check when my debit card was lost. Talk about a wasted 2 hours! The only reason for the refusal was that I had not written a check in that particular store. Being left standing in line with irritated customers behind me, made me embarrassed. Then being told to drag my cart up front cinched my decision to never return. The lack of discretion and kindness was appalling.
Its Target. Sometime good shopping sometimes not. The staff is almost always uncaring or bothered when you ask for help. Every now and then you get that one that just ruins that statement and will bend over backwards to make sure you get the help you need from whoever.
Good store. Always find what you are looking for. Have some options not available in other stores.
Love target good quality clothes and more.
Target is usually nice and clean and carry the items I need. The prices are good. Thank you
There were no problems and the cashier was very nice and helpful