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Superior Tire Service
660 14th Ave, Longview, WA 98632, United States
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Superior Tire Service
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Na
Review №1

These guys are the BEST! I showed up 12 minutes before closing with a nail in my tire and they still chose to take care of me even though they had a couple vehicles they were still working on. And at NO COST. I couldn’t be happier to keep my business with a local company that takes care of its people.

Du
Review №2

I purchased some new tires and wheels online and needed them mounted on my car in a quickly manner. They had no problem getting me in on the first day I contacted them and wasted no time with getting the job done. The price I paid was even cheaper than what they quoted me, which is always a plus! Their professionalism was definitely noticed and every employee had a great attitude. This will be my go-to tire shop for now on!

El
Review №3

The people here are kind and helpful. Plus they do a 3 time payment plan which has been very helpful for us in the past.

jo
Review №4

Man these guys are awesome read the reviews decided to give them a try. Im a pilot car from Indiana needed a patch and they got me right for free

Da
Review №5

Brought my Tesla M3 for a rotation, staff was amazing! Courteous and efficient. Will be back for my future tire needs.

Un
Review №6

I think Anna and crew are A1. Always busy but professionally balanced enough to see about me and tires when I arrive.

Ch
Review №7

One of my buddies recommended I come here to have my new tires installed. Great shop! Great people. Will return in the future!

Be
Review №8

They did quality work but took all day to fix one tractor tire

Do
Review №9

Came in with a slow leak in a small RV tire and they had me on my way in less then 30 minutes. The tech was friendly, accommodating and the job was fairly priced. I would highly recommend and will return with my future tire needs

Be
Review №10

What prompted service. call on Saturday morning and Jason got use in right away. we will diffently be going back. awesome service thank you so much.

Br
Review №11

Nick C. is an exceptional sales rep. Always quick to reply, sends his guys out to help us right away, very transparent with costs before services are rendered. Quick service & great customer service. Thanks for helping us out!-B&B Landscaping Services, Inc.

Me
Review №12

These guys were so awesome I had a screw n my tire called that morning les Schwab asked 20 dollars for the same repair as STS . STS did this for free being disabled and on a fixed income these are true home town folks.. In and out in less than 20 minutes... Awesome service...

Bl
Review №13

Had a flat/blown out tire on the road. We got our car towed to Superior Tire Service. We had two tires changed. Keith the front desk guy was awesome! He quoted us over the phone.We were in and out of there before my coffee got cold. Thanks for the service!

Sh
Review №14

Friendly. Quickly fixed my brake light, tail light, and blinker. Very reasonably priced. Wish I had not waited long to have it fixed.

Ka
Review №15

Awesome customer service and quick too

Da
Review №16

Big shout out to the people at superior tire got some great tires today and they got them on pretty fast awesome job awesome service

Al
Review №17

Great help excellant prices whoop whoop

Ra
Review №18

First come first serve for tire install...no appointments, had to wait about 90 minutes..but everything else was fine.

Sw
Review №19

AWESOME customer service!!! A+

Jo
Review №20

Excellent service. Picked up a piece of metal on the way to the lake, was able to walk in and get a quick patch on the tire with no notice. Friendly staff all around, will be back for future projects.

Review №21

Me & my husband we’re in about a week ago.The guy whom helped us was named Keith!He worked on our truck. Did an amazing job. He was super kind, easy to talk with, answered any of our questions! I truly appreciate his hard work. We will be returning there for anything we need plus recommending all of our family and friends. This place make you feel like home with no BS.We will be needing tires sooner than later...I plan to return!-Thank you guys!!

Ja
Review №22

Friendly neighborhood tire shop, great customer service, they did what Point S was incapable of doing. Ill gladly take both my AMG and Supercharged Cooper S there again and again. Thank you STS!!

ka
Review №23

Kinda alright for a shop I guess. Kinda hit and miss. Truck came back in one piece with no extra parts, so I guess thats a win.........

ja
Review №24

I’m new to town, but they treated me like I’ve been coming here for years! I couldn’t be more impressed with their service or demeanor. Just professional through and through. The only thing I’d suggest is, come early if you’re hoping for immediate service. Everyone seems to know they’re good, so they get there when they open

Ar
Review №25

Great service. They answered the phone right away, 25 minutes before Google said they opened (35 minutes after another tire place that was supposed to be open didnt answer their phone). I came in after pumping up my flat tire and they didnt even charge me to take the piece of metal from I-5 out of it! Ill be back for sure

ky
Review №26

Delightful experience! They went above and beyond with service and very friendly and pleasant! 10/10 would stop by again and recommend :)

Da
Review №27

Was over $100 more for two tires for my car trailer. Bought them from point s tire instead

Jo
Review №28

Did a thorough, well documented inspection as requested.

Au
Review №29

Handled a weekend walk-in, no complaints

To
Review №30

Great Service and quick. Helpful

Sa
Review №31

I needed to get a flat tire fixed and mounted back on car. I was not a regular customer this was my first visit here and the customer service was excellent. Very welcoming made me very comfortable. Even had me bring my dog inside while tire was being fixed. When it was finished they didnt charge me. I will definitely become a regular customer now. Thank you for brightening my day!

An
Review №32

Willing to repair a tire on a Saturday morning even though I had not bought it there. Good compliance to Covid regulationd

Al
Review №33

Fantastic customer experience! They replaced my leaky valve stem free of charge. Everyone working there was very nice.

Da
Review №34

They try real hard to give you good service.

Er
Review №35

The whole staff was beyond helpful when we had a tire emergency.

Ke
Review №36

Always helpful.

Ca
Review №37

Really good and fast service. The tire place right next store wanted 200 plus dollars to do the exact same.

Br
Review №38

As long as you know what you are getting into before you go there. Product is great but my experience was not. Customer service can use some work.So on a Wednesday I order 2 tires and they need to have them shipped in and Im told they would be here the next morning. I request a phone call and I am told not problem. Next day...no call so I call them. Tires not in and I understand with this whole covid thing going on so fine. I ask when they will be in and of course I am told they will come in the next day and i request a phone call again. Next day comes, NO call. I call them and again a shipping issue. Asked when they will be in and again told tomorrow so i ask for a phone call. Saturday comes and NO call, I call them, no tires and told they will be here Monday. I ask for a call. Monday comes and NO call. I call them and they say one tire came in but not the other. I ask for a call to confirm the arrival of the second tire. Tuesday is now here but no call. I call in at 12:30 and the second tire arrived but there was NO CALL.Customer service needs some work.

Gl
Review №39

I always get the best & fastest service here at Superior! I never go to any other tire store.

Da
Review №40

Good value on tires good quality tires and good name brands And good customer service

sb
Review №41

No communication between employees and a lack of knowledge with front staff. When asking to talk with a manager conveniently she just left. Its unfortunate Ill be looking for a new place even if I have to spend a little more money. Waiting all morning for a phone cal telling me whats wrong with my vehicle and then come to find out they just didnt call me and cant explain the situation until I get there. Im completely disappointed.

Am
Review №42

This place is amazing! They totally saved our vacation! We had started our trip and only made it one hour when a tire suddenly was losing air fast due to a nail. We pulled in and had a cranky baby in the car and many hours to go and they fixed it so fast and got us back on our big road trip! The staff were so kind and wonderful! They all deserve a raise!

We
Review №43

Amazing customer service, A+++Cant thank them enough!!

Na
Review №44

They always take very good care of my vehicle. The people there are so nice. I have them do all of my maintenance and repair work. Very reasonable prices. They are good about getting me an appointment. #lovethisplace

Ad
Review №45

Great first experience. I cut a sidewall on my trailer while towing my boat through town. I was able to get here as it was the most convenient place to get to and they got my spare on and had a replacement ready for me all within an hour. They just earned themselves a new customer 😁

SV
Review №46

They broke a stud and tried to blame the car...Underachieving

De
Review №47

Called to ask how much it would cost to have a slow leak in my tire checked.Was told it was complimentary.I got in right in and they discovered a nail in my tire. Patched it up for me, and still no charge.I really appreciate the good and complimentary service and will have them check on my brakes in the near future.Also, I will be going to them for any other concerns that they are equipped for.Thank you Superior tire service!

Ja
Review №48

Superior Tire Service is exactly that - Superior! Friendly, and fast. I found a screw in the rear passenger-side tire which was causing me concern. I took it to a competitor to fix the tire ( ok it was Les Schwab because I was 30 seconds away when I found the screw in the tire) and Les Schwab told me it would be two to three hours, and then after taking a 2 second look at the screw in the tire they wanted me to buy a whole new set of tires!Superior Tire Service fixed the tire!!! Not only that they did it for free. And talking to them I discovered they also do free tire rotations which they did for me. They also do free brake checks . And alignments. No appointment necessary unless youre coming in for mechanical work on your car. I got done what I needed getting done with no Hard Sell. Needless to say they instantly became my favorite tire center in this area.

Ji
Review №49

Ive gone there for all of my in magisterial and farm needs. Havent found anyone else around as competent and fast. Would recommend.

Pe
Review №50

They fixed a leaking tire for us for free when we were passing through town. Hard to beat that level of customer service. That was almost a year ago and the tire is still holding air perfectly

er
Review №51

Quick and friendly service. Affordable and no hassle.. Their knowledgeable staff can answer any questions you may have about wheels, tires, and breaks. Will recommend their services to everyone..

Ka
Review №52

Exceptional service. RV had a flat tire in Kelso parking lot. Mobile service repair came within half hour and back on our trip. Thank you very much.

kr
Review №53

I visited the Longview superior tire location in June 2018 for a computer valve stem replacement for my front tire. Staff was nice and the value stem was replaced without an appointment. I inquired about the condition of my tires at this time. I was told that my tires were in good condition, but I would possibly want to replace the two front tires at the beginning of summer 2019 as the vehicle is front wheel drive. Now it is January 2019. Since I had had a positive experience during my previous visit and I wanted to get my front brakes and front alignment completed I decided I would make an appointment at this location again. I was given an estimate of $206 + tax. Once they had my vehicle taken apart I was told that multiple parts needed to be replaced with an estimate of almost $800. $800 is clearly completely different than $206!!! I was also told that all my tires were dry rotted and all four tires needed to be replaced at a cost close to $1000. My question to Superior Tire was How could all my tires be in good condition on a vehicle that is driven and maintained regularly in June 2018 with a recommendation at that time from your staff for replacement of two front tires in summer of 2019, that has experienced no accident or incidence all of a sudden have four dry rotted tires all needing to be replaced? They dont!! An appointment to your business that was supposed to be $206 + tax is now $1800 + tax. Needless to say, I declined services. I left and went home. That was yesterday. Today I went to drive my vehicle on the freeway....it started vibrating so badly that I thought the front wheels were going to fly right off of the vehicle!! I am afraid to drive it now. The vehicle was driving completely safe and normal without any problems before I took it to superior tire this past Thursday, now it is vibrating so terribly that it is unsafe to drive!! It feels like the wheels are going to fly right off the front of it. I will definitely not be going back to this store for any services in the future. Customer Beware!!!

J.
Review №54

These guys are super helpful and knowledgeable. They will work with you to go through options and figure out how to achieve what you want. Thanks guys! Solid setup now!

Cr
Review №55

Got me in and out of there quickly and provided exceptional service.

Ch
Review №56

Workers are helpful here

Sa
Review №57

Always friendly and welcoming. Keith is a fantastic person for entertaining my child while we waited for our car. Thank you again!

St
Review №58

They take care of my pump tire and treat me very well... good prices good group of guys working there. ..

Ah
Review №59

Had a flat due to a nail. They fixed quickly and didnt charge me!Definitely going to them when i need new tires!

Bo
Review №60

Great service!

pd
Review №61

Excellent install of rear struts. Perfect 4 wheel alignment. Attention to detail.

Da
Review №62

Vary good service and nice tires I love them

Je
Review №63

Excellent service and attitude of the staff.

Mi
Review №64

My travel trailer had a blown tire on N bound l-5 in 90+ degree heat. A Superior Tire Service truck traveling South turned around and came to our rescue. Courteous, fast, and senoir citizen friendly.Thanks again,guys. Ciao

Je
Review №65

Very friendly. Great place

Jo
Review №66

Quick and friendly service. Started working on my truck as soon as I got there and had me on my way in under an hour. Highly reccomend.

Co
Review №67

I am now a regular customer of STS after being a past Les Schwab customer.I stumbled into STS after I bought some online tires and had them installed at STS.Service is always prompt and friendly. They are trustworthy and dont aggressively upsell or overcharge for useless services.They charge nothing for regular rotation and balance.On top of all that they actually have a selection of name brand tires, wheels, etc.

Ma
Review №68

Always excellent. Fast and courteous. These fellas are ALWAYS on the ball. Only place I take my big truck.

Pu
Review №69

The staff are very friendly and helpful! Thank you again Superior!

C
Review №70

I brought 5 brand new mounted wheels and tires in to have TPMS sensors installed and balanced. I didnt have an appointment and they were super busy at the moment but said they could do it and gave a reasonable time estimate. They got the work done slightly ahead of the estimated time and had my wheels waiting and ready to go when I showed up.Im happy with the service and price, but deducted one star for losing the TPMS valve caps that came with my sensors (the ones on my wheels now are too short) and for pry marks on the front of the wheels where they removed the center caps for balancing. If you care about the finish on your wheels, I recommend you remove the caps yourself before bringing to the shop.

Da
Review №71

Went in for two GoodYear new tires for our truck and had them put on. Asked them at that time to check out the front end. Was given an estimate for lower ball joints and alignment. Went back a week later. They did the ball joints, but then inform me the right control arm is disconnected and needs to be replaced. The control arm of course is inches away from the tire but somehow was missed with the initial visual inspection when they gave the ball joints estimate? Im then told that the tire guy must have missed it. So my estimate for front end work was from the tire guy who missed the visible front end problem? Why go to a front end shop? Go to Tire Factory or just Les Schwab for front end and tires or other work, both of their estimates for this repair were less expensive than this place. My take away quotes from them are the control arm isnt that important and the tire guy missed it. I do not recommend this shop.

Ch
Review №72

This place has always treated me great, very professional staff, highly recommend them

Va
Review №73

We received excellent service. The price is right for new tires. They care about you as a person and will make sure you are getting the right tires for your car.

Mi
Review №74

Good service good personal good actitud love it

Br
Review №75

STS has been supplying my fleet with tires and maintenance for sometime now. It is very nice not if the job is going to be done right

St
Review №76

Went on for a balance of 4 tires . Came out after 1 hr to find out only 2 tires where done, the truck side of store I give 5 star the the actual store for every day customers is In need of new management

Vi
Review №77

Wont waste my time and money here ever again. Poor communication between employees, poor knowledge base, and poor service. Tried to take advantage of me by telling me I needed something I already had on my vehicle. The employees actually seemed annoyed that I was there. Also took them an hour and a half to swap out a tire. Very nice sitting area though.

Ga
Review №78

Theyre doing everything they can to help us find the right wheels for our Show Truck. Its a difficult one. We ordered 1 set and the center was too small. Now theyre ordering another set to see if theyll fit. No Charge.

Ja
Review №79

Didnt have a standard 15 inch

Ri
Review №80

Freindly people. Prices to high and slow service.. 3 hrs for a tire...

go
Review №81

Thanks so much the techs there are best in the west forsure

Jo
Review №82

Thank you STS always great service and never over priced.

Ri
Review №83

The people are friendly and the service was great.

Ma
Review №84

I have gotten several of my vehicles tires from STS every time the price is great, so is the service, and the shop is always super clean and organized. Great job

Ta
Review №85

Awesome service!! Really fast and great priced! Would recommend to anyone!!

Do
Review №86

Great service and very helpful.

Ad
Review №87

Always great service and tires!

Ke
Review №88

Crooks and vandals and terrible customer service. The one redeeming service is free inspection, but you cannot trust it AT ALL. We bring our truck in because the brakes were making a noise. We were told there would be a 30 min wait. Seemed understandable for the number of people that were there. An hour and a half later, our truck is finally looked at. Fifteen minutes later a kid who looks barely old enough to be 16 comes in and starts to hand our keys to a complete stranger saying, Your car, right? Uhhhh, no. He starts to walk away and we ask how the car was and he just says, I dunno, I was just asked to drive it around.Five minutes later someone comes in and says, yeah they said they all need to replaced. We asked to talk to someone who actually worked on the car, not yet another person who knows nothing. Another five minutes and someone came out and said the pads were completely worn down and the rotors and calipers were all rusted out and needed to be replaced.It took another ten minutes for us to get a quote. $850. My wife and I were completely in shock. Fortunately we knew better to stick around. We went to costless auto parts to get all the parts for less than $500. We have a trusted mechanic we are distantly related to who agreed to work on it. Yes, the pads and rotors needed to be replaced, but the calipers were COMPLETELY okay. And now we can return $300 worth of parts.STS, at least this location, is evidently one of those places that swindles and deceives customers just to bring in more cash from unsuspecting, hard-working patrons - try to scare them about how bad of a condition their vehicle is in so they can make more money.Please, DO NOT go here. Save yourself heartache, time and money. I highly advise going somewhere else you know them to be honest.

Th
Review №89

I took my Lexus IS350 in for a tire low pressure light. The service teck said no problem our mechanic will diagnose the problem. So the guy checked my tires and told me that my car needed two sensors. $59.00 ea. They ordered the units and installed them the next day. 1.5 hours later. The sensors installed !!! It did not fix the problem and the car had been detailed the day before. The teck with his greasy feet made the driver side of the cars floor matte filthy. So the bottom line? OUT $118.00, 1.5 hours of my time and a dirty car. NEVER AGAIN FOR ME THANK YOU

Lo
Review №90

Great bunch of guys who work there!! Id send anyone there.

Co
Review №91

Went in to get 4 new tires purchased elsewhere, after calling around and hearing some crazy prices such as Les Schwab who wanted 300 to mount and balance my new tires, superior tire got it done quickly and for only 73$, fast friendly and awesome

Di
Review №92

Superior Tire is amazing at their customer service and quality of products. This is the only place I’ll go for any tire related needs!

Er
Review №93

Always great service and quality work

Mi
Review №94

Great service as usual

Aa
Review №95

Great customer service, competitive prices and a job well done. What more can you really all for?

Ja
Review №96

Staff is friendly and knowledgeable. Prices are great and the service is excellent.

Ca
Review №97

I took a tire that was supposedly unfixable according to the terrible dealership Dick Hannah Toyota into Superior Tire. Superior Tire grabbed the tire out of the back of the Rav 4, fixed it, balanced it, and mounted it FREE OF CHARGE!I HIGHLY recommend Superior Tire in Longview, WA. The staff were very professional and went beyond anything I couldve or wouldve expected. I LOVE YOU Superior Tire. Amazing People, with amazing Skills.They fixed a tire that Dick Hannah said was unfixable. Jack Parsons at Dick Hannah Toyota in Longview, WA was going to charge me $224 for a new tire BECAUSE his shop was incapable of fixing a tire that Superior Tire did in 30 minutes and FREE OF CHARGE.

Ma
Review №98

Came in for regular flat repair. Front desk and crew or professional and quick.

Do
Review №99

Stellar place, best people and will take great care of you ❤

Ch
Review №100

Great service and fast.

Information
17 Photos
100 Comments
4.4 Rating
  • Address:660 14th Ave, Longview, WA 98632, United States
  • Site:http://superiortireservice.com/
  • Phone:+1 360-425-5020
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Wheel store
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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