I have received help from Stirling Honda a couple times now. The first time I needed to get my radio code and I couldnt figure out where to find, I called a couple places in town and they all wanted me to bring my vehicle in. When I called Stirling the receptionist was very helpful and was even able to find the code I needed. Just a couple days ago I went in to get my air bag change out because of a recall that Honda was doing. Both times the staff was very nice, knowledgeable and I wasnt even charged for their service. Stirling Honda is the only Honda dealer in town that I trust! Thank you Stirling Honda staff for all that you do!!

This is my second car I have purchased from them. They are very honest and upfront about everything. This is a great place to buy a car.

Amazing felt so at home very low keyed fastest car deal Ive had...probably....ever. Jared Frey made it a great experience. U guys got my vote and thanks my car is so pretty named her queenie good job Stirling honda

The whole experience was extremely positive! Very professional and knowledgeable people who took care of us with an easy closing process. I highly recommend them! I love the Sterling Care follow up that they provide for oil changes and other expressions of appreciation.

Stirling Honda is one of the best auto dealerships that I have done businesswith. They are straight forward and down to business. Niles was veryhelpful in my purchase of a new Honda Ridgeline. There was no salespressure one way or the other. Niles was very knowledgeable about thevehicle I was interested in and answered all questions that I had. I willbe a return customer.

I love this dealership! I have bought three vehicles over the last ten years, and now my daughter as well. I have all my services done here and I am always happy, but today I was just blown away with their attention to detail. I needed to have a service done and they needed to remove the car seats. While checking out it was on my papers, then Morgan my cashier reminded me about the car seats, then Liz ran over to tell me about the car seats and then when I got into the car I see this note!! Thank you sterling Honda I have had nothing but amazing service but I have had the best service from jace, Robert, Liz, Morgan….

They give absolutely great customer service. They are quick and efficient and extremely friendly. The vehicle selection is very good. Chris and Nathan, whom we dealt with, were extremely professional and courteous through the entire process. We will look 2 them in the future for our car needs

Exceptional customer service, they don’t make you wait, they get everything done. No hidden costs. I made an appointment with ease and was in and out within 45 minutes! I like a dependable place I can take my car and they know my name. They listen to my concerns and explain exactly what is being done. I will definitely buy my next vehicle at Sterling Honda!!

No pressure sales...great sales and financial people! I highly recommend Tim at Stirling Honda. Also, when most dealerships were out of Hondas, they still had a good variety on their lot.

In person dealings with Honda personnel at the Longview, WA site have been just great. Friendly, helpful staff. Everyone you encounter greets you. You really feel valued. If there is going to be a longer wait than expected, they’ll let you know. Great Service!

Very nice and professional crew. ( door greeter was a bit much ) but they are really focused on customer service I applaud them.took longer than was estimated but Im sure they are under staffed like so many other businesses are.... Good times

I love that I call, get an appointment, followed by a text confirmation. And easy check-in/drop off in the morning! Great service!

Jared was wonderful, friendly and helpful. As was the entire team. Easiest car buying experience Ive had.. We will be back again

Mitchell Ciotta & Nate Hammond were both very informative and knowledgeable, about our 2022 Honda Odyssey. Awesome experience. Michell very helpful teaching me about all of the electronics. This vehicle pretty much drives itself.

My experience at Sterling Honda was perfect. The amount of time spent in this dealership was an awesome experience. The customer service was exceptional. The sales person, Niles, was pleasant as well as the finance officer. I can honestly say that I appreciate the great customer service I received and can not stop telling my family and friends how my experience was. I am telling everyone that I know if they are look g for a vehicle to try Sterling Honda first. Thank you for the wonderful experience.

Jared was our salesman and very accommodating and he answered all our questions. If he didnt have an answer he immediately found the answer for us. Even after the deal was done and days after the sale he continued to accommodate us by answering even more questions. Nate our finance guy was very nice too. He didnt spend hours like other car dealerships to get our paperwork completed. We will be life long customers and have already recommended them to friends. These guys make you feel cared for and their deals are very fair.

It took me 2 days to find a perfect dream car. I live in Portland. Most Portland Honda Dealers want $2000 or more dealer mark up due to covid, demand and supply. I thought that was insane. I am glad that I was able to get on hold of Kris from Stirling Honda. I was able to get the color that I want and MSRP price was listed. Thank you Kris for being wonderful person to help me to get a dream car.

We recently went into Sterling Honda interested in possibly trading our car in . We ended up leaving towards the end of the Negotiations in regards to a trade. The pressure was to much after we said we were going to lunch to talk about this and we’d let him know after lunch . We ended up walking out saying we would not be back and asking them to not call us . Well last Sunday the same salesman called us again asking if there was anything we needed . ???? We told them we wouldn’t be back. And we won’t go back there .

I was simply getting a warranty airbag inflator replacement for my old Civic. The service was good and it was a quick job. Hopefully it was done right!

Very nice experience but no purchase was made

Appointment was timely and professional. Actually completed the servicing earlier than quoted and readily answered any questions that I had.

Kris, Jared, and Nate made my purchase so smooth, it was actually fun! They answered all of my questions, checked in with me the next day, and offered to help with any questions that come up anytime I want to stop by. I purchased paint and upholstery protection, and they made sure to schedule it around my plans. This way best purchase experience ever, definitely recommend Stirling!

Apon arrival we were warmly greeted by sales associate Niles. He was able to provide us with the vehicle we were looking for. Closing the deal was smooth and comfortable. I am very glad we went here to buy our Honda Ridgeline. If you are in the market for a new or used vehicle I highly suggest Stirling Honda. If this review is at all helpful please let them know Joshua sent you. Thanks.

First time ever buying a car from a dealership. I wanted an suv, and needed a 4 wheel drive or all wheel drive, and 3rd row. I didnt get what I needed, but I got an SUV, and the process was very easy, took a couple hours, but to be expected. I love my car, and will hopefully trading my car in next year for an suv with 4 wheel drive and 3rd row seating

Went for oil change, inspection. Employees nice and knowledgeable. Would be nice when employee (s) go through side pocket on door to put items back as were. Even though vehicle not their brand it was purchased from them.

The staff are attentive and very friendly. Been taking my business here for many years. I really like that they Thoroughly go through your entire car, check everything and give you detail of issues and the cost. No pressure sales at all. I like that convince so I can budget and get my car up to par. And a really nice plus... they wash your vehicle. Just another reason I continue to bring my car here.

My husband and I had a very good experience working with Kaleb today while purchasing a new vehicle. All the staff we worked with were great.

I purchased a 2011 truck and was assured it was a clean quality vehicle as I was not given the inspection report or car fax upon delivery. I was assured it passed inspection and I would get a copy of both in a few days. I received the car fax days after the purchase only to find the vehicle was from Canada and its salt covered roads! I did not receive a copy of the presale/safety inspection report i originally requested. I took the truck to Midas to replace a rattling rear shock and they advised me to take it back to the dealer and show a manager all the rust underneath and in both rocker panels. I had already replaced the mirror blinkers, puddle lights, high mount third brake light, engine bay light, and rear sway bar bushings... all things that should have been caught upon inspection! When I brought this information to the service manager he apologized for the things that were missed and said the technician that performed the presale and safety inspection noted the rust but it wasn’t that bad. This information was not disclosed prior to my purchase and with no car fax or inspection report to look at I bought a vehicle riddled with rust! See pictures attached. The lower rocker panels are all rusty and bubbles are visible under the paint! Got an estimate totaling $9500 to repair all the rust! The driver side undercarriage has steel plates welded to it to support the running boards and are also covered in rust. I was hoping to unwind the deal or at least get Mr. Stirling to meet me in the middle as I paid full retail for this truck with the trust in the vehicle inspection and car fax coming back favorably. This obviously is not the case and Mr. Stirling isn’t willing to make it right. Be careful what you buy from this dealership and get on the ground and look underneath even if it’s raining! Trust is obviously not in Stirling Honda’s company mission statement! Now I have to retain a lawyer... at least I purchased a service contract so the “as is” clause is null and void and the implied warranty of Merchantability is valid! The vehicle must be “free of major defects and of average quality of similar vehicles available for sale in that price range.” It is not!

Worked with Niles . He was friendly, informative, and most importantly non pushy. He listened to every concern or question and thoroughly answered or addressed each topic . Would highly recommend using sterling Honda again- ask for Niles! —-The Richards

Rob and the sales team was very easy to work with. I enjoyed buying my car from Stirling Honda. Also Tom and the service department have gone over and beyond on fixing a few problems I had with my car after I had bought it.

I was passing through Longview and had an emergency repair need for my Honda Fit. Stirling Honda squeezed me into their schedule, accurately diagnosed the problem and made the repairs quickly and at a reasonable price. And they were all pleasant to interact with. They earned five stars in my book.

I highly recommend only working with Kris! He is amazing :-)

Right on schedule with excellent service and good pricing. Would not take my Honda anywhere else for service. Stirling in Longview rules !!!

After buying 5 new cars in my lifetime and numerous used cars, this was the most pleasurable experience I’ve had in purchasing a vehicle. Actually was a fun and enjoyable time due to the fantastic sales representative. (Rob Estrada) I will recommend Stirling Honda in Longview Washington to anyone needing a car.

Tom is very courteous & helpful . However the cashier was rude, This along with the fact that I bought my car new there & was told I’d receive oil changes for the life of my car which was rescinded 2 years after my purchase gives me the idea perhaps I should take my service elsewhere. This isn’t the first time I’ve had a rude cashier. I bought this car new and tried to keep business local but Stirling Honda does not keep its word. The oil change was taken away when they were starting to expand

Excellent service. Caleb explained all options, without any high pressure sales. Process was efficient and quick. Fair price on my trade in. I am extremely pleased with my purchase!

Niles was so easy and nice to work with. He was not pushy and got me exactly what i was looking for. Would definetly buy from Stirling Honda.

Great buying experience. We’d done our research before hand but Niles answered all our questions and provided all the data we needed. Walked away with a brand new car in under 3 hours.

I made an appointment online. They were ready for my car when I arrived. Receptionist was kind and said it would take about 45 minutes. I waited and it was exactly 45 min! Payment was easy and fast. I was very happy with the service!

Great service and expectations! Thank you Mitch, appreciate your time and energy! Who doesnt love a Honda !

I don’t know how the service can be improved at Stirling Honda because it’s top-notch from my point of view. Every employee I’ve had contact with, from the time I call for a service appointment until I take my car home afterwards has been friendly and professional.The shuttle service is a fantastic bonus for me, and Matt, the shuttle driver, was so courteous and friendly.There is never an issue or a hassle with this dealership, and I’m so glad Stirling Honda is where I purchased my 2016 CRV.

The team was very professional and helped make sure the process was quick and easy. They took the time to make sure that I fully understood everything my new vehicle had equipped with. I highly recommend Stirling Honda for those looking for a new or used vehicle.

We’re very happy with the service we receive from Stirling Honda. We’ve been customers for a long time and we’ve never had any problems. It’s a great place to buy a car or to get service on your vehicle.

I had THE best customer service buying my new car today!!! Robert Estrada was the best!!! No pushy salesmen here. I will be coming back for future purchases. Thank you Stirling Honda😊😊😊😊

Top notch all the way through from Mitchell Scott, and the boys, including make sure I knew where restrooms were! Earned my loyal patronage hands down.

AMAZING experience at Stirling Honda! Mitchell listened to the style I was going for and what fit my lifestyle. His attention to detail went above and beyond to get me into my dream car!!Thank you Mitch for hitting it out of the park on this one. I recommend you to anyone that walks through that door.

Everyone at Stirling Honda had been very helpful and accommodating. I have called several times to get advise from both service and parts departments. I recently brought my Honda in for a recall repair and they didnt need me to come in to the office and the repairs were done in half the estimated time.

The workers at Sterling were very polite and got things done quickly. It was a pleasure coming in to get oil change at Sterling.

Went in for a software update. Service was fast and friendly. Maybe the best experience Ive had at a dealership.

We just purchased our 2nd CRV Touring from Sterling Honda. Our recent experience was identical to our first purchase back in 2017. Kris, our salesman was honest, courteous and very personable. Never pushy. We actually came to an agreement over the sale price on the phone. I highly recommend Sterling Honda!

Working with Tim McGraw and the entire crew was flawless and amazingly stressless. Now how many people can say that about buying a car?!

It was amazing 10/10. Kris the internet sales manager was awesome and super patient. Went in to test drive just to see if I even wanted a Honda vs my Toyota. Ended up loving the pilot I test drove. It was by far the fastest we have ever been at a dealership and gotten a car. I will be recommending them to anyone who is looking to get a new car.

Kris was amazing. He was very patient with me and my weird schedule. I live an hour away and I was afraid it was going to be a wasted trip. I was pleasantly wrong. Kris was able to multi task without making me feel unimportant. The car was everything he told me it was and more. Buying a used car can be nerve wracking- but he made it so easy. He took time to chat with me while I was waiting for Nathan. Overall a great experience.

Honda Stirling helped us out a lot with purchasing a car for our son, mason our salesman did a excellent job explaining the features of the car and helped us stay within our budget. Honda Stirling is a A+++ in customer service

From the sales staff to the technicians, Stirling has the best deals and customer service. They all make owning a Honda a great experience. I am a loyal customer forever !!

Always excellent service. Tom and the team do a great job

I came in for an oil change. Dropping off the car was easy, service was good, easy pickup. The car was washed when done

Wonderful, helpful and accommodating. 2 cars through them now and no complaints.

Stirling Honda was really good to us! Robert was a great salesperson to work with. We got our 2021 crv with little to no stress or hassles. Thank you guys!

Fast, friendly, thorough service at my last car appt.

They were knowledgeable, efficient, accommodating and thorough. I was pleased with my experience.

My car purchasing experience at Stirling Honda was excellent, with the help I received from Mason! His service was so great when I purchased a Honda Civic 3 years ago, I made sure to request him with my recent purchase! He and the finance manager had me in and out with the car and warranty coverage I wanted in no time at all, and had the car I was interested in already for me when I arrived! Thank you for all your great help!😊

Great customer service. Fast

I have been using Stirling Honda for my oil changes for several years. The Service staff is courteous and efficient. Their price is reasonable and their new waiting area is comfortable. I highly recommend them.Ned Piper

Salesman was knowledgeable,helpful,and kind,thank you. Would definitely come back.! The finance men Nate and Nate were outstanding and I felt they cared about my finance needs and worked with the numbers to get me what I wanted and needed! Greatly appreciated them all! Thank you Stirling Honda,would highly recommend your store to friends and family!

All employees were nice and courteous. All prices were as quoted and work was done in a manner. They provided a rental car for us during repairs. Overall excellent service.

Staff is very polite.. Set up an appointment to get an alignment. Van still pulls to the right even after the alignment.

Always professional. And fast. Never charge me for services not needed.

Simply wonderful. From start to driving off. Wonderful

This is a great dealership we went in just to look and ended up coming home with a car that is going to save us money. We bought the 2021 Honda Insight. We will return for future purchases. Kalab was a great help and was very knowledgeable on the cars he was selling. Thank you so much for everything you guys do.

Great experience all the way through.Salesman Mitchell knew the vehicle through and through to let me know every little detail and function the car had to offer! 10/10 would recommend.

I have always had matainance here that was quick, consistent, and friendly. I also really appreciate their car wash service as not all Honda places offer them, but luckily this one does!

Great service and timing. Ive never been happier with a vehicle purchase!

I’m so grateful to Kaleb for his responsiveness over the phone and for his attention to detail as he walked me through the features to consider for potential purchase. He was knowledgeable, friendly, and thorough! Any further needs I may have for my new vehicle, I’m more than willing to drive up to Longview and work with Stirling Honda directly, Kaleb especially! Thank you for setting me up with a sweet, dependable new ride!

We chose Stirling off the internet knowing nothing about them. What I know now is that they are helpful, knowledgeable, reassuring and respectful of my time. I hate the process of buying a car and shared that with my salesman. He was careful to remember that and greased the way for me through out the sale. We drove 4 hours to get to this dealership even though we had a dealer 2 miles away.

Stirling is a squared away dealership staffed be knowledgeable and friendly staff. Our sales associate, Niles Harrison, was a pleasure to work with, and very accommodating. Good car buying experience.

This is a great place to buy a car. Great service. Friendly people. Not pushy. This is our 3rd new Honda we have bought from them. Absolutely love Sterling Honda.

It was my first time to use Sterling Honda for a service and I must say the service from making the appointment all the way through the service department was really pleasant to use for the consumer. I will continue to use them in the future and I highly recommend them.

Very nice people working here,We have been a customer for several years and they have always treated us fair

Excellent service. Didnt buy vehicle there, but treated me better than dealership I bought my vehicle from. First thing they asked me was will you need a loaner and got me in right away. They explained everything to me and went over all controls in vehicle, something salesman didnt do when I bought vehicle.

Just bought my first car from Stirling Honda yesterday and they made it so quick and easy! My husband and I worked with Niles, who was very knowledgeable and friendly throughout our visit.

Quick & great service for my oil change!

Tim is the greatest sales man alive! He is so smart and courteous, I couldnt ask for a better service. He even helped clean out my car when I traded it in. Thank you so much Tim at Stirling Honda!

Always a pleasure doing business with them.

Service Dept. was fast, efficient.Only constructive comment would be that although appreciative that my car was washed, it would be great if it could have been dried also; so as not to leave watermarks on my car since I just had it detailed the day before service appt.

I just got my car so it’s early days but I would have to say the car is great, Mitchell my sales rep was great andI love the Honda experience.

Great experience; friendly folks with no pressure. Will buy here again

Everything was as smooth as usual. This was a routine oil change. I was a little early for my appointment but they took me in early. The car was ready - including the car wash - in less than an hour. I had some questions about my next service - at 120,000 miles - and Tom took the time to print out the cost sheet for it and assured me it could wait till my next oil change. All great.

Service guys were great! Friendly, informative and thoroughly competent!

Timely. Pleasant people. Unlike Sales, havent felt like Service tries to swindle.

The cost seems to have gone up about 30% from our last oil change. Will probably do it myself next time. Not the value it use to be.

Niles Harrison was very proffessional and made sure I got the car and let me know he really wanted me to and it made me feel like he really cared. Which in turn made me feel as though Stirling Honda really cares and want to do whatever they can and try to work with you in all their limits to get you the car you’re looking for. It’s very appreciated and I love my car!!!!

Jerrod was a really nice young man. Buying this car was not a hurried decision. We explored the websites to find the right Chrysler. Everyone was very well spoken that handled the sale. Not BS. No pressure. Negotiation was well done! Nice showroom. Impeccable car lot. Very happy.

Fast friendly service. Car was done on time. Was actually cheaper here at the dealership than other quotes I got locally. Had timing belt job done.

Stirling Honda is professional and friendly, my car service was wonderful!

One of the most pleasant Service Department experiences I’ve had. Excellent attention to detail, great communication, knowledgeable staff, and quality work. Many thanks to Liz and the team.

Great service department. Easy to drop off. Communications clear. Thanks, Stirling.

The service department at Stirling was outstanding. Friendly staff, comfortable waiting room, fantastic customer service, and my car was serviced perfectly.

I found my experience with Sterling Honda a good one there service department does a good job And all their employees have excellent customer service

Great experience! Mason our salesman was extremely helpful and a great person to work with. No surprises or gotcha negotiation hassles! Straight forward and quick service! We will definitely be back!