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ABC Auto Parts
920 W Marshall Ave, Longview, TX 75604, United States
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ABC Auto Parts
Comments
Jo
Review №1

Your one stop shop for all your car part and accessory needs. Authorized Heise Led headlight bulb dealers!!!

Sh
Review №2

Professional, helpful, and always friendly. Great prices and extremely knowledgeable. This is where I buy the majority of my auto parts.

Je
Review №3

Very helpful and not in a hurry to work with me and lookup parts great place to buy auto parts

Fr
Review №4

Great service, unless really busy, obviously. Very convenient in and out. Competitive prices. Warehouse store so well stocked.

Je
Review №5

Usually have what you need if not will try hard to locate it for you.

Ra
Review №6

EDIT: Although I initially gave a one star review, I will say that I was contacted later the same day by the owner. The next day I was contacted by another manager, and even though they could not change what happened, I do believe they were not concerned nearly as much with the review, as they were in the failure of the store to meet customers expectations. This to me says a lot about a business, and what they expect of thier staff, and how they want thier customers treated. They offered me a gift card for future purchases and asked me to please give them another opportunity to provide the customer service they expect. They did not ask me to change the review, I did this on my own.Although I have not yet needed anything for my vehicle,, I do intend to give them another chance.Went in at 730 in the morning. My vehicle was already on a rack at the shop having other work done. I explained this to them and was told by the manager the parts would be there, no problem. Meanwhile an entire leveling kit was done, all of the pads and rotors were pulled, just waiting on parts. I was told 8:30 - 8:45. At 10, the manager of the shop tells me the parts are not there. He calls the store, nobody had done anything about it. The store is 381 feet from the shop I was having the work done at. I walk down to ABC, and find out the parts were not pulled, nothing was done. I asked for a refund, which they gave me without a problem. No, were sorry, we messed up, no offer to reduce the price a little and deliver them now., nothing. Its like they could care less if they had my business. Meanwhile Im paying 100 an hour to have my truck sit there. Called another autoparts store, was told 20 minutes to deliver them, they got there in 10. ABC doesnt need my business, thats fine. I will never buy or allow a shop to put anything on my vehicle from them ever.

le
Review №7

Deliver. In n out with in 30 mints great

Le
Review №8

Food and drinks always great.

Jo
Review №9

Great auto parts house! Clean and well maintained with a helpful staff. Counters were wipped and clean. Wearing a face mask is encouraged. Social distancing is encouraged. Handycaped parking and entrance are incorporated.

me
Review №10

Great customer service

Ra
Review №11

They have the hottest, sweetest most knowledgeable worker there, Dennis. Give him a raise! He should be in management.

Op
Review №12

Knowledgeable people, always ready to help you find what you need.

Ch
Review №13

I still don’t get how they will have customers in the store three deep waiting at the counter and still answer phone calls and make us wait, so unprofessional

Ch
Review №14

Super friendly staff

Da
Review №15

Never have anything in stock and if they do always the wrong part For the life of me I have no idea how there still in business..

Ja
Review №16

Very helpful and polite. It was a good experience.

Ta
Review №17

Personal service with a smile I highly recommend them they always look for the best deal and tell you about it I love these people

th
Review №18

Neatly organized, professional help, good prices.

Le
Review №19

Nice and friendly staff.

Na
Review №20

Very friendly and knowledgeable about products they are selling and very helpful!!!!

Gl
Review №21

Nice customer service will do what they can to help you get a part if not in stock

Mi
Review №22

Best auto store in town!

Wi
Review №23

Went in to have windshield chip filled. They were fast and price very reasonable. Good job, had to really look to see chip locations.

Ro
Review №24

Had the fuel pump sending assembly that i needed for my 1999 ford explorer xlt 4.0L motor after the other store said they had one in stock and its 30 miles round trip to the auto store. I highly recommend ABC AUTO for your part needs.

Ev
Review №25

Help with cab upper brake light, and other things, like tail light, electral plugs, etc. I am giving this place on West Marshall Ave, five stars. Workers was very kind and helpful to me.

Br
Review №26

Fast friendly service.

Wi
Review №27

Great.

da
Review №28

Great service

No
Review №29

Great staff! & product availability

Bl
Review №30

We went looking for a fuse for my Husband Victory 2006 Kingpin and they were very helpful they found the fuse we needed

Se
Review №31

They were courteous, professional, and fast. And while I was buying things at the auto parts store my windshield was being installed right on time with a staff that was just as courteous and professional as the parts store. Great experience .

or
Review №32

Only place to get good parts

Ja
Review №33

Short staffed

De
Review №34

That is the best parts store.

E
Review №35

Great service. Great parts. No hassle to make exchanges for warranty. Used motor oil deposit.

Ca
Review №36

Friendly knowledgeable people. Most parts in stock, even some for my lawnmower!

Fe
Review №37

Great, I never be there before but its a surprise I buy 2 parts for my car for the price of one in the others auto parts stores and the people that work there is very friendly and speak Spanish too. Really good experience.

FR
Review №38

Usually have all standard parts in stock. And good customer service.

Am
Review №39

Great service. Very knowledgeable about parts

D
Review №40

They gave me the correct parts the first time.

Ja
Review №41

They are better than auto zone for sure. Better parts and more knowledgeable staff. Just say no to junk auto zone parts.

Ro
Review №42

The worst service ever and they are rude to customers in the wharehouse every time I order something I get the wrong parts and the manager in the wharehouse Kristen is rude as hell and the driver David was completely rude to my wife so I told him to take the damn parts back so I will not buy for a bad corporation again like them they are the worst company to buy from I would not recommend anyone to them ever hell I buy from auto zone or oreilly before them again

Pa
Review №43

This is my go-to store for anything automotive. The customer service is great. I have never had a complaint about any experience here.

Ch
Review №44

Great to get your window fix and good timing place

Do
Review №45

Excellent experience!A+ for ABC!Tabitha was very knowledgeable and helpful to get me through the insurance steps in order to get my windshield replaced .Actually I found the whole shop staff to be above expectations !Way to go ABC!

Je
Review №46

Fantastic Supply. This place offers military discounts for all you veterans and active military.

Mi
Review №47

Great customer svc & better price than others

Je
Review №48

These guys are GREAT! Theyre very knowledgeable and willing to help with anything you need.

jo
Review №49

When I refer to get a new battery figured I was going to put it on but they did it for me I appreciate that a lot

Ju
Review №50

Great service, great selection! Great opportunity to shop local! The glass shop guys are just as great and the service is amazing.

Ta
Review №51

Awesome store! Employee, (Lance Wilkins), went above and beyond to help me. Thank you ABC Auto!

Ch
Review №52

Easy doing business with these folks, nice counter help and competent installers. It was clean, fast, and done right. Ill be back.

Th
Review №53

I bought car battery. Checked 4 places saved $20.00 for a better quality and longer full exchange warranty others didnt offer, and very knowledgeable and helpful customer service. A+

Al
Review №54

Friendly staff, fair prices, accessable parking and a variety of auto parts to choose from.

De
Review №55

Needed hard to find wipers, got great attention, they found them and put them on.

Mi
Review №56

Even when super busy. They are eager to help

La
Review №57

This location also holds all the local inventory. Not much wait for items in storage. Good service.

Tr
Review №58

Very helpful great customer service

RA
Review №59

GREAT, KNOWLEDGEABLE STAFF. FANTASTIC PLACE TO WORK AND SHOP.

ja
Review №60

Great knowledgeable staff. Almost always has parts i need in stock.

Fr
Review №61

It was all good at. ABC autoparts

Er
Review №62

So friendly and attentive staff. We always go here for our Auto needs!

Ku
Review №63

Great selection of parts, and friendly staff

Ga
Review №64

Counter person very slow at finding correct part

De
Review №65

Had the parts I needed

Ky
Review №66

Good service and good parts

Je
Review №67

Helpful and had the parts I needed

Ja
Review №68

Great place they always remember who you are.

Sa
Review №69

Jose Was Awesome

Li
Review №70

Friendly guys. Put my new battery in my car. Thank you guys 🐷🐴🐯🦁🐒😘😃😂

Br
Review №71

Military Discount and knowledgeable people

Da
Review №72

In and out to pick up and deliver. Tight place to back up to docks.

Ra
Review №73

Handled the problem of the different style of parts for the same engine.

Br
Review №74

Good iron yefim

Be
Review №75

Excellent customer service.

Da
Review №76

Knowledgeable employees and are very quick to help

Jo
Review №77

My go to auto parts store. They have what I need more often than other places in town.

De
Review №78

Good service.

A
Review №79

The ppl here are Awesome

Ph
Review №80

Very helpful and convenient.

GA
Review №81

Great service from these guys.

Ry
Review №82

Windshield chip repair, good service

El
Review №83

The thing that I like about ABC if you looking for a party and they dont have it they will try to find it.

Di
Review №84

Everyone is always so friendly and helpful

De
Review №85

Great place to work.

Ha
Review №86

Had what I went for

Ki
Review №87

Friendly staff, willingness to help.

Va
Review №88

This store was more than helpful!!!

Co
Review №89

Good parts people..

Se
Review №90

Had the parts, no one else did.

Do
Review №91

Good auto parts store

Ra
Review №92

Very good awesome.

To
Review №93

Good friendly service

wo
Review №94

They have every part.

Ch
Review №95

They sell u the wrong parts

Ti
Review №96

Very good service

Pa
Review №97

They have parts that others in town dont.

br
Review №98

I was there to get a wind shield. Took less than an hour.

Co
Review №99

Top Pros and Customer Service #1

Ja
Review №100

Good people, good service

Information
11 Photos
100 Comments
4.5 Rating
  • Address:920 W Marshall Ave, Longview, TX 75604, United States
  • Site:http://abcauto.com/
  • Phone:+1 903-232-3010
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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