I was looking for an inexpensive snow blower and the sales lady showed me a used Toro that needed new blower pads and a scraper blade. She made me an offer that was in my price range.I hope they attach those items so I can pick it up soon.I didnt realize it was so close to closing time. I forgot to put down a deposit to hold it. 😢~Daria

I’ve been taking my lawn equipment to Mac for nearly 20 years. Today my wife and I loaded my snowblower up to prep it for winter and drove from Windsor to southwest Loveland to continue providing business to Mac - they have always done an awesome job and I like to support small business. I was turned away because their new policy is they will not service anything other than the brands they sell.If you don’t have a brand they sell, don’t waste your time loading up your equipment to bring in here - they will turn you away.

Ive been buying from them in Longmont and Loveland for years. First bought a Hustler mower ( still working great) in 04 Sales and service is like stepping back in time when quality and service mattered. Spend a little extra now and save a lot later. Thanks guys!

Super friendly staff ..masks requiredlots of new and used equipment, knowledgeable repair peeps..

Very pleasant. Ron was awesome. He was very informative and enlightened me about mowers in general. I will definitely be back.

This crew is the best! They have helped me through the years... fixing things in person and giving assistance over the phone! Highly recommend them to anyone!

These guys are great! I forgot to ask his name but the Big Guy with the really deep voice helped me diagnose the issues I was having with my Roto Tiller. He found the replacement part I needed and now it is up and running again better than ever.

Mac Equipment has been amazing in helping us obtain the necessary equipment for our start-up farm MetaCarbon Organic Farm near Lyons. In particular, Jenni has been super supportive with organizing our orders, answering our questions, and her customer service is top notch - shes always been kind and is very knowledgeable. Looking forward to many more years of working with Mac for all our equipment needs! Highly recommend their business.

So I fill my propane here. They have a respectful, polite and knowledgeable staff. Their price for refilling my tank ends up being cheaper than exchanging and I know there is at least 20lbs or propane in my tank usually plus some. I use quite a bit of propane actually and fill a couple times a month. There showroom is stocked with the latest in high tech lawn equipment. I would have to say they have the cutest robot lawn mower in there lol. You know like the vacuum. Great place, great service. Use Macs you will not be sorry you did.

NoCo Septic was very pleased with the professional front desk staff at Mac Equipment. Their assistance with our Bomag BT65 Vibratory Tamper helped us get back up and running...or tamping! Thanks for the great service.

Im sure that they dont care about this review, because they have shown that they really dont care about their customers. We used to stop at Mac literally every week to purchase equipment/supplies and get our equipment maintained. Our lawn care company has spent thousands of dollars with this company. Then the global pandemic hit, they wont wear masks or insist that their customers wear masks, There has been zero care and concern for the publics health. Zero compliance with government mandates. Their Loveland location is hosting a super spreader event today if youre interested. We have taken our business and money elsewhere. I highly recommend that you also take your business elsewhere

Love this place. Very knowledgeable and friendly. Been going there for years!

Ive worked with Mac Equipment for several years when I lived in Colorado. I now live in Montana and was looking for some solid, honest advice from someone I could trust on buying a new chain saw. I called and talked to Paul, all I can say is wow. I got exactly what information I needed about the saws I was contemplating and got educated on some that I knew nothing about. He was extremely helpful and very knowledgeable, and even the things he wasnt sure of he had no problem telling me he would find out. Keep in mind he wasnt making a dime off of me, as Im going to buy a saw here in MT. If you ever have any questions and you want honest, answers from someone who wants to see you more educated and keep money in your wallet Mac has some of the best people for it, and Pauls got my recommendation to anyone!

Very helpful, top knotch customer service👍

Great shopThey help us all year long

We have a 10-12 year old riding lawn mower, which we had serviced here two years ago. Early August it had the same problem, where the belt kept falling off. We had them pick it up and check it out. After 6 weeks of waiting I asked my husband to check status. They said they would call him back. They didnt, so he called again. They had the part on order and my husband said to please call with an estimate. They didnt and today (2 months later) I got a call that the mower was ready. The bill was $630!! If we had received this as an estimate we probably would not have put that money into such an old mower, especially as we expect to move to a much smaller place next year.My husband called an spoke with the manager, who have us $100 credit for our next visit. I doubt that there will be one...

There were three employees there on dec 7 and all three were super helpful with getting my equipment.

I deal with Ron and Chad (the premier mechanic that works on my aging zero turn mower). The store is well stocked with goodies if you own property and need to keep things functioning. It is clean and inviting. The work that I have done is maintenance although I have bought new items recently and intend to do so again. This is a practical place. It is stocked with practical items that would benefit anyone. Contractors especially love the place and are always there. Highly recommend.

Needed a replacement spring for a Honda mower and they had what I needed in stock at a very reasonable price.

I would never recommend worst mechanics ever took back my mower 3 times because they never put the belts back on right. They said they would adjust the bakes for me and did not do it.

Very pleasant experience, knowledgeable staff,will be back

I have a 13 year old lawn mower, it had never had a tune up, it was not running well at all. I brought it to Mac, the woman who helped me, wrote up my work order, she was very helpful, the fees were explained clearly, and the mower was ready in a week. It runs like new! And they cleaned it! I barely recognized it lol. I highly recommend Mac for lawn mower tune ups. Thanks all!

They have the customer service skills of a potato.They have a lot of people running around but no one can/will help you. If you need a place with good air conditioning to kill some time this is your place

Hi, I just wanted to give a thanks to Ricardo Ruiz who helped me to get my aeration machine, he was so helpful explaining what maintenance I need to do in my new Toy, and what to do if I need any helpThanks Ricardo

Other options. Jax, Longmont Oudoor Power Equitment, online for any purchasing needs. ( Response to reply) One who did i verbally assualt? You guys have my number. When youre ready to talk like adults please call me so we can resolve this.

You lost me and my Business today as a customer. I need a few things not including the two chainsaw chains that i need, for well almost everything. A customer representative came over asked if we need help while he sold me on a peavey/log jack. I asked for two types of chain i needed if he could get me some or make them for me? Gave him the info for chain type/length and he told me i was wrong. I know what i need even wrote it down. I didnt even get to the point where i could let them know we needed yellow chain aka full skip vs. A safety chain. To say your wrong is poor customer service. I drove down specifically from Estes Park to purchase chain meaning more than just two, I use only three bar lengths same width same chain across the board. Sorry but i will come here no more. Thanks for the help.

It is unprofessional and unacceptable to not answer the phone. Some of us are over a 45 minute drive from your location and need to know if you have something in stock before making the trip. When you say customers in the store take priority you are saying youre too lazy to figure out a way to provide proper customer service. Youre also saying you dont care that you have a customer with a broke down piece of equipment thats not making them any money. Figure it out.

Paul is extremely knowledgeable and helpful. I work in trees every day and he steers me in the right direction every time.

They could not have been more helpful in explaining how to do a minor repair to my snow blower. They took the time to start the repair while I was there with my unit. I finished the minor fix and am up and running ! First class service !

Ricardo has great customer service and very knowledgeable! Very friendly place.

Great customer service! Efficient repairs and informative about the options... thanks so much!

Great local business to buy tools and parts from. They carry many brands and dont overcharge for parts like some dealers in the area.

I have never needed anything from Mac Equipment that they did not have or could order. Helpful staff, reasonable prices, I go there for something about once a week.

Mac Equipment sold a Billy Goat KV Blower quickly - I no longer could useit - and the $ sum that I received immediately was beyond what I expected. I applaud Mac Equipments service and follow through.Dale MeyerBoulder, CO

I love the people that work here. ...They really know their stuff.And are super helpful.

Mac equipment is the best place to purchase and service all of your equipment. Ive had nothing but excellent experiences with these people. No need to go anywhere else.

DON’T WASTE YOUR TIME WITH THESE CROOKS!!!! THEY WILL BAIT AND SWITCH YOU SO BEWARE!!!! THEY QUOTE YOU A PRICE ON THE PHONE AND THEN WHEN YOU GET THERE THEY WILL PLAY DUMB AND GIVE YOU A MILLION EXCUSES WHY THE PRICE IS $1000 HIGHER!!! If I could give them zero stars I would. VERY UNETHICAL SALES PEOPLE!!!!

Been here twice once for personal use and once for commercial. BOTH TIMES LET DOWN AND OVERCHARGED. I would highly warn against using MAC equipment talked to my people and Lowes Home Improvement will stop using them as well. Youve been warned. Friendly staff will smile as they LIE through teeth while servicing (ripping you off)

Jenny was great.

Oh my gosh! I just wish I could give a negative number of stars. Our riding mower was brought in months ago and we have heard absolutely no word from Mac Equipment until today, at which point they instructed us that it would be another month before the mower was fixed. Unwilling to work any longer with this irresponsible and negligent group of people, I asked them to have the mower ready for pick up. Upon my arrival, the representative behind the front counter proceeded to get angry and belligerent with me! Not only will I never deal with Mac Equipment again, I will always remember their reprehensible treatment of a customer and will relay the same to all I speak with.

One of the worst experiences i have ever had in Longmont and I have lived in the area for 14 years. I had to give one star in order to post but this business does not deserve this. I feel sorry for the employees. They are clearly short staffed with a very incompetent manager.I bought a $3000 ride on mower 2 years ago and then a year ago bought a trailer for it. I brought the mower in due to my blades being damaged.Over the phone I was told service could be done in a day. I rushed over and upon arrival it was near closing. The Manager was clearly annoyed. I repeated asked for the person I had spoken to on the phone. Finally that person came to the desk. It was suggested I purcahse a service..$168. And was told it would take a week. I explained that I had only one day a week to farm and said a week was OK but not any longer.THREE WEEKS later and about 5 phone calls the mower was finally done.I went to pick it up and again the OBNOXIOUS manager was there. I began to let him know of my dissatisfaction and he yelled at me!The next surprise was a bill close to $400!. I paid the bill...and took the time to call the owner in their Loveland branch. I was told it was owned by 4 brothers. I told this story and have NEVER heard back.I was speaking to one of my neighbors who have farmed in the area for generations and told this story. They said MAC has been bought out by a conglomerate, They used to be a good place but not any more.STAY FAR AWAY FROM THIS PLACE.

Brought a pressure washer in for service. Needed an unloader valve put on. After numerous calls to check on repair, finally got a phone call that it was done. 2 months later. They replaced the uploader valve and in addition rebuilt the pump. The pump was not broken when I brought it in. A $100 dollar repair turned into over $500. Not only did it take 2 months, I feel like they should have at least called me and told me they were planning on rebuilding the pump. When I talked to the manager he said he couldnt help me until he talked to the tech, who was not in. The only thing he told me was that the tech should have charged me more labor and that I got a deal Would look elsewhere for service on machinery.

My Poulan 446 Pro tree limb cutter would not start.I called Mac and the service manager said, Bring it in. Ill see what I can do.Turns out it was simply bad gas. He could smell bad gas. He put in fresh gas and it started right up. He wouldnt even charge me for the service or the gas!I purchased some pre-mixed non-ethanol gas/oil from him which he said would last indefinitely.Amazing service!

The people here at A+ and the service department is terrific, they know their stuff!

As a professional arborist, I need good tools and great service. MAC has it all and Ron the Manger is awsome.

Great experience with a snowblower repair. Would recommend this shop to friends needing small engine repair.

Jenny is a pleasure to work with, she is always friendly and helpful.We get all of our equipment here.

Excellent service and demonstrated how to maintain my equipment.

The staff at the Longmont location is just as friendly and helpful as the staff at their original store, in Loveland. I enjoy giving my business to Mac Equipment.

Glad too no i can buy all my climb gear and equipment in one place. Sorry magazines mac is were its at.

Great service, always friendly!