As soon as we walked in, the staff greeted us and made us feel welcome. When we started working with Ben he immediately started working and seeing what he could do for us. “We can’t approve you” never came out of his mouth. It was “we can make something happen.” We knew we were going to have to have a little bit of a miracle to make something happen and they made it happen. Ben was very detailed, extremely attentive to us, every question we had he answered efficiently and with great knowledge! He was extremely friendly, nice, easy to work with, easy to talk to, easy to relate to. He showed us the options that were available to us, even had the cars turned on and ready to be tested out before we were even outside. He is extremely detailed in his work and we greatly appreciated that! When we moved on to the loan person to approve us, Robin, she was just as great as Ben. So easy to work with, always smiling, again answered every question very efficiently and made us feel like we were the number one customers ever. We will be giving them our business over and over again just because their customer service was out of this world and beyond the call of duty! We had just come from Fowler Honda and they had terrible customer service. So we were nervous to go to another one and be treated the same. I’m very thankful we visited Valley Nissan!
This was a great experience. My husband and I were in the market for a new vehicle and had never been able to do it on our own due to credit reasons we have been working to repair. We obtained a pre-qualification for financing and they were able to locate us a better rate and get us in a car with a reasonable monthly payment on a brand new 2021 Nissan Kicks! Super friendly staff. Not pushy. Chase in sales was amazing! Super relatable and didnt talk down to us at all when we knew what we wanted. Robin in financing was super great in locating a better rate for us. I would highly recommend to friends and family for their next vehicle purchase.
This is my second vehicle purchased at Valley and the staff was amazing as usual. Dylan and Omar were fantastic and helped me get into a new Nissan. I’d definitely recommend this dealership to my family and friends.
Eddie, Chase & Jeremy were great to work with!! This is the second Rogue I’ve bought from Valley. They do their best to make sure customers are happy. The services department is also pretty awesome & they’ve never disappointed with my car maintenance!
Went in to trade my car and they gave me 1500 MORE then quoted for my trade in. Also Jeremiah was the a fantastic salesman. He was informative and fun to work with. If I ever need a car again I know where to go. Thank you again very much Jeremiah and the team at Valley Nissan. This is my first new car w/ 12 miles on it.
This was the best car buying experience I’ve ever had. The staff was friendly, efficient and went over the top to make sure the deal ran smoothly. I highly recommend them and I will be back in the future!
Jeremiah at Valley Nissan listened to what we were looking for and wanted and he completely delivered!! We shopped around for awhile and finally found the perfect vehicle for our family. Thank you so much Valley Nissan!! We will definitely be repeat costumers.
This is my third vehicle from Valley Nissan. Without doubt this is my very best experience. Anna helped with the initial choice of our car and Chuck finished up with us. I recommend Anna highly. She is tops. Chuck is outstanding. We negotiated with humor, ample time, and accuracy. I would not consider any other team.
I had a great experience this week while purchasing my 2022 Pathfinder. I started the car shopping process back in late June originally thinking I wanted the Armada. I never once felt pressured into making any decisions by the sales representative after I received the estimate and felt it was out of my price range. I did go back and forth several times because I wanted to explore other manufacturers and cars such as Toyota Highlander, Hyndai Palisade, and Honda Pilot. I also eventually decided to wait a few months because the Pathfinder was being redesigned and I wanted to see what it looked like before committing. I liked that again I did not get pressure from the sales team to put a deposit on a car I had not even looked at. Given the current situation with dealerships having low inventory across the board I was able see and test drive a Pathfinder in early September and decide that it was what I wanted. Once I found the trim level and color I wanted I decided to go ahead and purchase. Today I was able to drive off in my new car and I couldnt be happier. I felt the team at Valley Nissan took the extra time and care most people looking to make a large purchase would want to receive. I can tell they are really wanting to have a relationship with their customers, not just a transactional relationship. I plan to return to Valley Nissan for my oil and filter changes as well. Thanks everyone!
Walked into Valley Nissan wondering if it was worth making the switch to an electric vehicle and they answered all of our questions very honestly. Ben was an absolute pleasure to work with and really let us make our own decisions and talk through all of the details of Nissan EVs as well as competitors. We were able to get an above average trade in offer for our current vehicle and painlessly made the switch to a radical 2020 Nissan leaf. Awesome experience at Valley Nissan of Longmont!
Andrew and Robin were great. This is my first financed car and with their help it was able to drive off the lot in my new car with nothing down just my trade-in. Thank you both so much
Cash For Clunkers is an EXCELLENT PROGRAM they took my old car and gave me the 2500 minimum which is why I stopped in.They had plenty of used cars when others didn’t. I found my Toyota RAV4 happily and appreciated everything they did to help me out getting the payments I wanted. Thank you Mike, Chuck and Omar. Great team.
I was treated very well by Dylan, Omar and the other employees. We worked through the paperwork thoroughly and I was given a detailed demonstration of the cars features. I am very happy with the service provided by Dylan and everyone else at Valley Nissan and Im very happy with my new Roque.
I just bought a jeep from them about a week ago. It was a great experience. I started off with Andrew then raine jumped in and help me out through the whole process. Andrew never let us down!! The Communication was awesome from start to finish. Robbin with financial was very fast and talkative which makes the experience even better. Thank you everyone. I will be coming back!!
My experience from start to finish was awesome. Very friendly and professional service. I recommend this dealership to all my friends and family. Chase and Omar were very helpful.
I had a great experience leasing a new vehicle at Valley Nissan. I came in with a trade in and Ben and the sales manager really helped me understand the lease breakdown, my equity, and all other costs associated. I left very satisfied and I’m loving my new Altima!
Jeremiah was super helpful! I really appreciate great customer service. He had great knowledge about vehicles and was very professional. Appreciate your help and your service to our country. Love our Suburban!
I highly recommend Valley Nissan dealership. Elíseo was great at meeting all my expectations. He took his time and put in hard work to make it easy on myself. Only spent and hour at the dealership and drove off with the car the same day. Great service!
Wonderful experience! Raine was an absolute pleasure to work with! She listened to my every requirement and followed through with great numbers and a car that gets me twice the mileage and consistency. So happy with my purchase!
Really nice folks. Fair and cordial negotiation to get the numbers where the worked for us, and great service on the final paperwork. Will buy from Valley again!
Purchased a preowned vehicle here and had a good experience. Sales personnel were all very nice and accommodating! Only issue I had was that I had called in the morning the day I planned on coming in to make sure the vehicle I wanted to look at was on the lot, and was told that it was taken care of. Then when I arrived that evening, it wasn’t there, and they had to go and get it from their sister lot.Once the car arrived all went well, and I got the vehicle I wanted! Thank you!
Just got an inspection done; I ended up replacing my washer fluid tank but somehow they missed this chunk of metal that was wedged into my tire. I mentioned I was going on a road trip and needed to make sure my tires were good, and mentioned this back one specifically. It had needed air a few times. Im about to drive 2,000 miles across country- its scary when people miss stuff like this.
Good customer service. Found a recall on my new to me car. Took care of it on same visit. Also inspected the car since I just purchased it.
I highly recommend buying a used car from Valley Nissan. I was suddenly down two cars in a week due to an accident and a catastrophic transmission failure. The folks at Valley Nissan treated me with the utmost respect and understanding.At the end of the day I drove away with a great used car that fit my needs and stayed within my very tight budget.Thank you Valley Nissan!
Just stopped by to see a truck I was interested in to see if it would meet my needs. Looked at another truck as well that I thought was out of my financial reach. Wasnt planning on trading but Valley Nissan made it happen and within my budget.
They were very friendly and got me the deal that I wanted. Worked with me every step of the way and my wife drove away in the car she really wanted. Definitely someone I’d go to in the future for another vehicle.
I have to give a big shout out to Eliseo Guzman for helping me purchase my first brand new car . Never once did he pressure me into doing anything and was very helpful and professional . I would definitely take my business to him and Valley Nissan of Longmont again! Thank you guys for everything. If youre thinking of buying a new car I would highly recommend going to these guys !! They work very hard on getting you the best approval!
The entire staff at Valley Nissan was incredibly helpful. Ben Bernhardt was so patient and was a great asset in helping me find the perfect vehicle for my comfort and needs. Speedy and attentive service the whole time. The transaction portion was also a breeze.
The sales team at Valley worked hard to juggle many customers all working deals at the same time. Raine Arianna was amazing and literally sprinting across the lot to keep the wait time for both of her customers as low as possible. She helped me get a deal l was comfortable with, and Jeremy and Omar also rocked it with the financing. Third vehicle purchased from Valley and they will be the first stop next time I need a vehicle.
There was some lack of communication. Was told the service would take 1hr 45 mins but actually took 3 hrs. Was also told a shuttle driver was on the way to pick us up but they did not arrive until an hour later. Communication could have been much better.
Bought two cars from Noland and he’s great. We recommend going to him if you are looking to purchase your next vehicle. So friendly and helpful, thanks Valley Nissan!
The people were friendly, honest, and knowledgeable. This is my 8th vehicle purchase and truly the best car buying experience I’ve ever had in my life.
I requested an appointment within a brief period as I faced an emergency issue. Service Advisor Mr. Joel Gomez realized my problem and helped me outside of their regular schedule. I drove over 900 miles after their work without any trouble. It was a fantastic service; I appreciate it greatly.
Great service. Excellent prices. Highly recommended!
We flew in from SLC to pickup our new car and tour the Rocky Mountain National Park. The whole process was very smooth. Many thanks to Chase for a wonderful car buying experience!
Chase and Chuck both have amazing customer service . Extremely professional, patient, and have a great sense of humor. Highly recommend shopping here . Keep up the good work guys 👌
Service completed ahead of schedule, cost came in lower than quoted. Services guys so friendly and knowledgeable and always a pleasure to work with.Nissan you rock!!!julie
Jeremiah was great, explained everything well, did not feel like he was pushing me to buy the vehicle. I had a great experience here, will buy again.
I’ve owned a couple of Nissan products (370Z & Titan XD)...and have been to dealerships in Kentucky, Florida, South Carolina, Texas, Tennessee, and Montana. The team at Valley Nissan in Longmont is the best. Their professionalism is unrivaled. Chris (service manager) assisted me with getting a warranty repair before a trip...for peace of mind. He spent a lot of time on the phone on hold knowing that I was covered with my extended plan and that it would save me a lot of money out of pocket. I really appreciate the work ethic and customer service as it’s hard to find in some places these days. Couldn’t be happier. Another plug: Nissan may be a “foreign” brand, but you’d be astonished at how American they actually are...keeping our people working in Tennessee and Mississippi along with other supplying plants. Many vehicles in the Nissan lineup are American-sourced...great value and quality.
Chase was absolutely amazing sales man, not pushy, he knew his cars, was friendly.The finance team worked hard to get us approved. Thankful for all the haste work.Met the service man and he was super sweet.10 for everyone
Chase is a patient, knowledgeable sales consultan, plus great customer service. Above & beyond!
Our sales consultant, Andrew Brown, was very honest, informative, helpful and kind. We were “just looking” and drove away in a new car. He helped us appreciate all the Nissan Leaf had to offer and together with Steve Rimer put together a wonderful leasing package.
My second Titan with Valley Nissan.Always an incredible and easy transaction.Chase and Steve went out of their way to make my deal happen!
Bought my Leaf at Valley Nissan—the staff who helped me were professional and helpful (thanks Andrew and JC!) and the process from test drive to out the door was low pressure and fast. My used vehicle’s owner’s manual was missing but Andrew tracked one down for me at no cost. I got a great deal on my trade in and on the Leaf.
The service department was very friendly and help. Did everything they were suppose to and in a timely manner.
Raine and Chuck provided fantastic service. They took the time to listen to my needs and find a deal that fit my budget. Highly recommend!
My buying experience at Valley Nissan was amazing. I worked with Benjamin who was knowledgeable and personable while walking me through my options. I was stuck between two vehicles, which is likely the worst place I could have left Ben and the rest of the sales team when I walked out that night. But, rather than pressure me into an irrational decision, they accepted the fact that I’m not an on-the-spot buyer and respectfully allowed me my space. This, coupled with the easy breezy rapport I was able to build with Ben, is what swayed me toward wanting to buy a vehicle from Valley Nissan.After a night of tossing and turning over my decision, I woke up without a doubt about the vehicle I wanted to end up with. I immediately reached out to Ben who was, honestly, entirely more prompt in his replies than I was. Before I even clocked out from work that day, my new car was ready to be picked up. Wow.And I love it. The vehicle I ended up with is perfect, and I keep finding new reasons to validate my overall decision. The best part? This was not the vehicle I walked in to test drive. But, because the team at Valley Nissan and Ben took all of my parameters to heart, I walked out with a choice I am 100% confident in, and 1000% thrilled about.Special thanks to Ben, Juan, and JC for making this experience fluid and pleasantly memorable from start to finish. I will always recommend Valley Nissan.
GreatProbably the best dealership I have ever dealt with.
I had a local mechanic perform some routine maintenance on my Altima and almost immediately after I picked up the car, it started experiencing issues. Two days later, the car stalled out and wouldnt start again! I called Valley Nissan who recommended a tow company and got my car in that day. They investigated the issue and quickly took care of it - now the car is running great! I was expecting the worst, but it ended up not being a severe issue.
Ben at Valley Nissan was great at following up with me at every juncture. He was thorough without being pushy, and attentive to my concerns about auto and pricing details. I’d buy from this dealership again.
I went if for routine maintenance for my 2011 Pathfinder and left with a NEW 2022 PATHFINDER!!!! Love my new car
I gave a one star view before- after they missed a chunk of metal in my tire.Here I am again now- another dealership diagnosed my car and said I needed a new air compressor pump. I took it here because they should be able to fix my Nissan better than other shops. However, they said they didnt see any issue.Now, a couple weeks later, my car sounds like it wants to explode. I took it to another shop and guess what? They find something wrong with my air compressor pump.This is twice Ive come here --> and Ive told these people exactly what my issues were
+I was looking for a truck and could not make a deal in Colorado Springs. Valley Nissan went above and beyond to get me what I wanted. I probably will not be able to have Valley do my serbice work since it is 125 miles away.
My wife and I had a terrific experience at Valley Nissan. We were very impressed with Andrew, our salesman, who was perhaps the best Ive worked with since I bought my first new vehicle in 1977. The entire staff was very accommodating. Kudos to all.
The guys in the service center were very knowledgeable and friendly! I was very impressed.
Both times they misquoted us significantly less than the actual cost of labor. Worth the drive to Boulder to avoid the extra cost.**** Update***Correct, after I wrote this review Chris did credit us the $40 for the labor cost on the second job. The $700 difference on the first job was never resolved, we ended up taking our car to Boulder Nissan and was only charged $400.
Valley Nissan and Salesman Bartley worked with me on two car deals with one trade in vehicle in a matter of 6 days. I did some research and figured out exactly what I wanted and what was a good and reasonable deal on the price of each car (2021 Nissan Rogue), and the team at Valley Nissan made it happen. Thank you for a positive experience.
Andrew and Steve were awesome to work with! They made me a deal a couldn’t pass up - more then that they made it easy and convenient for me - in and out with a beautiful new Leaf in less then an hour. I will be back to do business with Valley dealership when I trade up to Ariya! Thank you!
The BEST car buying experience I have ever had! I was buying a certified pre-owned Murano and they made me feel I was top priority. Andrew Brown was very attentive and was able to find exactly what I wanted right away. Chuck Dunlap got us through the process quickly and was very personable and considerate. Robin Eveland got me an amazing rate and took care of the paperwork faster than any other purchase I have had. I was dreading going through the process, but these folks took amazing care of me, AND made buying my car fun and easy. Above and beyond! I cannot say enough good things. We were short one car and they went above and beyond by helping me get both cars home same day. 5 star service all around!!
I went to Valley Nissan after not having the best experience at several other dealerships. Chase Houghton greeted me outside, we chatted, and then went inside to get things started. I never felt pressured and he listened. Sales Manager Steve intervened at a point to ensure I left with a vehicle and I did! It was my first time getting a car on my own and Valley Nissan, Chase, and Steve made it a pleasant experience. Things couldn’t have gone better. HIGHLY RECOMMENDED!
Bartley was amazing! One of the easiest and fastest car purchases I’ve ever been part of. Thanks!
The whole experience was great, the sales person, Raine, was excellent, the management team was very helpful and respectful of our time and needs.
Eddie was fantastic help! He’s fast, efficient and very knowledgeable about the cars and his job.We appreciate his help in finding the perfect car for us!!
Jeremiah was a great salesman. He was not pushy, he knew exactly what I was looking for. The whole process felt natural and relaxed.
Friendly sales staff. Dealership was willing to make a great deal to meet our needs. As a teacher I appreciate that.
I had a wonderful experience at Valley Nissan, I really liked the selection and Chase was super knowledgeable about the cars and all the features and was super nice! I love my car and will recommend to all my friends and family to go there for there next car!!
The staff was nice and friendly and helpful. Definitely looking to sell cars, but thats to be expected from any dealership. I got a great deal on a new car.
Got a 2021 Nissan Leaf from here. The whole experience was really good. I worked with Bartley who was fun to work with and helped me get a good deal.
The sales representative Benjamin was excellent. He was at eye level with me the whole way through and didnt try to push anything on me. I really enjoyed the sales experience.
We found the vehicle we wanted at the price we wanted at Valley Nissan. Eddy treated us like family, and made the buying experience a pleasure. He was there when we needed questions answered, but gave us time to discuss options when we wanted it. Great job Eddy thank you.
The best car dealership Ive ever dealt with!Ask for Eddie!He is absolutely amazing and will get you into the right car!
We t out of the way to find a key at another dealership when I was in a huge bind with lost keys. Much appreciated! I’ll be back
Had a great experience at Valley Nissan. Chase definitely went above and beyond to help get us a vehicle that was perfect for our family size!
We were really satisfied with our experience shopping here. The sales staff was knowledgeable and helpful, there was no high pressure sales spiel, and when we decided to buy, everyone made an effort to make sure that we were getting exactly what we wanted, at a great price.
Thank you for the quick In and out service. I called in at 9am and was out in my new leaf by 11am. Highly recommended
My sales Rep was Jeremiah at Valley Nissan in Longmont Colorado and he was a new sales agent but he was not inexperienced. He was kind, informative, very respectful and helpful. My family bought three Nissan Rogues over the last week and a half and every member of the sales, finance, and management teams were responsible, respectful, kind, smart, and worked very hard to help me and my kids. We are all very excited to have 2 brand new Nissan Rogue Sports and one used Nissan Rogue. Thank you for all of your help and kindness with my family and our needs. We greatly appreciate your support and willingness to help us get new/er safer and reliable vehicles for prices and loans with great warranties that we can afford. Thank you for giving my oldest daughter and her fiancé their wedding gift to themselves it’s the first car either of them have purchased. To start their lives out with a new car a month before they are married is a true blessing. God Bless Valley Nissan and all of their Staff members for their kindness and grace. We look forward to doing future business with you!
They were so helpful and super nice! We had such a great experience!
As being a first time buyer i didn’t know what to expect until i sat down with my salesman Andrew and showed me some options. He made sure i was getting what i wanted and now i cant be more happier with my very first brand new car thank you so much!
Lane, my salesman was very nice and let me take my time looking over the truck. The finance manager Hayley was awesome. She explained everything to me in detail and got me the best financing option available. She took the time to explain the benefits of the services and protections offered by the dealership and helped me decide which ones were best for me and my particular situation. Great experience, I will be back.
Rain was one of the best salesperson we have worked with. She made the whole experience great!
I have to say these guys made my day. I think Im still smiling. Sorry I was so nervous. You guys are amazing. I would definitely buy every car there. Thank you 😊
I worked with Andrew who was extremely kind and patient with us as we made up our mind about options. He helped us find a workable price. We are so thrilled.
Bartley and the sales staff were amazing! I would highly recommend! Make sure to ask for him and robin!
I had the pleasure of working with Andrew B. From start to finish everything went beautifully. I swear it was Devine intervention for us to meet and work out the deal on my new card. He is a little young, but highly knowledgeable! What he was unsure of, he would check with his manager to get the answer for me. I would recommend Andrew as well as Valley Nissan!
Ben kept in contact with me for several weeks while I was working on getting time off to drive the 5 hours to be able to get the vehicle I was in love with but there were only 2 in the state of CO and Ben and Juan were awesome and got it for me. Thank you guys?
Great experience at Valley Nissan. Omar and Troy were great to work with. Very professional. Will do business with them again in the future!!
Great experience with valley Nissan. Drove from Colorado Springs for our new pathfinder. Everyone was a huge help with the whole process!
What an amazing experince working with Chuck and Bartley on purchasing my 2021 Nissan Versa. All numbers were finalized over email/phone. Went into the dealership to sign papers and get the car. Entire process completed in less than 30 min. Great team: responsive and courteous!! Highly recommend working with them.
Just a great experience and the folks there are truly your friends when you leave with your new Nissan. Thank you Troy and friends!Regards,Phil C
Glorious experience, chase and Eddie were awesome!
I was in the market for a specific car when this dealership called me to inform me they had it. I was overjoyed, but after several strange back and forths through email, it became clear that they did not have the car Ive been looking for, and were planning on trying to sell me something else. When I said I would drive down to look at the car (after they refused to send me pictures of it), they suddenly informed me a different dealership had bought it from them that morning. When I called that dealership, they informed me that was a lie. Overall, this has been a legit waste of my time and the dishonesty has been extremely disappointing. I will continue to do my Nissan business with metro Denver dealerships, but will never trust these guys again...
Great service and fair price on vehicle.
I went in there yesterday and I left with a car I completely fell in love with! Ive had a Mitsubishi for about 5 years now, and I am more than happy with my new Nissan Sentra! Thank you everyone who helped me, you made my life much better with this experience!
Jeremaih was amazing and took the best care of us. He made sure we made a confident decision based on our needs and financial situation. His expertise in customer service and knowledge is an experience we will remember. Thank you to everyone who helped put our family into an amazing and safevehicle. We will be going back for sure!
Over tightened a plug and oil all over my garage and driveway of a townhome I am trying to sell. They sent someone to clean it as best he could. I do appreciate his effort. Should never have happened.
2nd car I’ve bought here and will never go anywhere else
Very helpful with my situation on my 2016 Nissan Rouge. I didn’t purchase it at this location but a sister location. They have kept me in the loop the whole time as it has to do with warranty stuff, no run around from the shop. They aren’t charging me for the loaner I have until they can get my rouge fixed. All the staff I came into contact with have been wonderful. Especially Chris shop manager and sahid(sorry if I spelt wrong). The guy that gave me a ride to and from was awesome (sorry I don’t member your name). they have gained me as a customer now
Nathan was awesome and answered all my questions!
The buying process was great. Theyre all professionals that made everything quick and easy. Noland was great to work with.