The mechanics here seem to be very good. They quickly isolated the source of the unusual problem with my 2009 Prius. And if you have to leave a VM here, someone actually calls you back promptly, unlike my experiences with other places for Toyota service. The appearance of their facility and location are not fancy, but are effective. Ill be coming back here for my future needs for automotive service.

I needed to get my brake pads replaced. This business came highly recommended. The owner gave me and my toddler a ride back to my house and noticed my toddlers bike had a flat. I told him as a single mom I dont have time to fix it. He took it from me and told me he would fix it! Seriously! In addition to fixing my breaks in a timly fashion (something the dealership wont do) and charging me less than the dealership, my son didnt have to wait weeks to get his bike back! I love giving to local businesses, they always give back. Thank you so much!

We broke down late and were towed here. They were too busy for us that morning so we were looking for somewhere else. But, they finished all of the work ahead of us and were able to get us in and fix our car so we could get on our way. They did an amazing job and are the nicest people Ive ever had work on my car!

My first experience at Carworks. I am a difficult customer to deal with when it comes to my cars. They replaced the gaskets on the rear end and fixed another problem I have been dealing with for years on the car. The service was outstanding, timely and the owner is honest. Trust these guys !

They explained everything to me before and after working on my car. Always polite and have given me rides when I needed them in the past.

Good quick service, great communication. Would definitely recommend

I can depend on the mechanics at Car Works to do a quality job. They check things over to make sure that it is done right.

Chris took fantastic care of me. I’ve always had great service here. The detail they provide when laying out recommended services is far and above what you get at other shops. This is an outfit you can trust to give you a good assessment, fair prices and great car-care. True professionals.

Well done guys! Thank you so much Chris and Clayton. Support local, They replaced my leak in my oil gaskets so happy with the work and fair price and AAA discount! I will also being taking my car there for oil changes in the future and recommending them to all my friends.

🤟 Local friendly service that has been serving the Longmont community for over 30+ years.Steve, Clayton and Chris are all super thorough and great to work with. You go in and explain to them what you would like to have them look at, they advise you what will be done, and are reasonably priced. Great to have a friend in the auto biz. Highly recommend seeing them for all of your car repair and maintenance needs.

Carworks is a professional, family operated auto repair everyone should use. When you walk in, you’re greeted as a friend and you instantly know that you will be taken care of. I have had CarWorks fix my cars from regular oil changes, to electrical problems, all of the way to new tires. It is so helpful for me to have the same people work on my car and know it is fixed the right way the first time. They keep me able to stay busy and on the road, I cannot recommend them enough!

Needed diagnostics regarding a failed emissions test on a 23 year old Subaru.Their communication and their explanations were great!!

Excellent service. Did a night drop-off and had my car back the next day. Fast, reliable, good prices. Thank you Clayton and Chris.

I paid just north of one thousand dollars for a replacement hydraulic line (clutch) and a taillight bulb. What else needs to be said?

Took my car in for rear wheel bearings and a diagnostic check. When I went to pick it up I was told its all good to go.Reading through all that was done I am shocked at the price (that was more than I was told it was going to be). On my way to get emissions the car over heats and there is absolutely NO COOLANT in my car. No mention of a leak or anything at pick up.Mind you this is the same day.If youre a girl dont go here, they will over charge you and tell you youre all good, youre not and you just had to sell your kidney for nothing.

Im not a friend or family member, just a true custmer of Carworks. And they are great! I moved out to Longmont two years ago and was recommended to them by my realtor. I have a 2000 Toyota 4runner and have needed general oil changes and the occasional replacement of an old item. They are honest, responsible, and friendly. Chris, the owner, his son, and Troy, who works at the front desk, are always willing to say hello, talk to you, and go over the items needing repair. They even take pictures that they can show you with their computer. I highly recommend them 👍👍

Took me for 800$ to fix my problem and it is still bad. Very disappointed. Then calls me back wanting more money to find the problem

Steve and Troy well exceeded my expectations! I took my recently purchased truck in for a look at what was wrong and every communication I had was extremely pleasant, helpful and informative! They were both so patient and courteous which made this frustrating situation bearable. I also witnessed excellent customer service to other customers in the same manner. Thank you so much for getting us everything we needed today!!!

I took my 10 year old car into Carworks because something was WRONG. They diagnosed my car, then Troy called me to tell me what they found. They also sent a clear report by text message that I could see. Turns out, my transmission needed flushed, my oil needed to be changed, along with some other fluids. Long story, short - they really took care of me, and did not take advantage of me. They were very honest! I have met the owner, Steve Smith, and he is a really nice guy who knows a lot about cars. He has been doing this for a long time. I will highly recommend Carworks to all my family & friends (and people searching for a car repair shop on Facebook). Thanks, Danielle

I grew up in a small town where I could always rely on my auto repair shop to take care of me while also not taking advantage of me. When I moved to Longmont, I decided I wanted someone who was a local, small business owner to take care of my car. I met Steve, and realized how professional and charismatic he is and felt safe taking my car to his shop. It was a wonderful experience. His staff are all very friendly and helpful. You can hear the smile in Gregs voice when he answers the phone, and he can answer all questions you have. They dont take advantage of you, they inform you of what needs to be done, and help you make the best decision for what you can afford/what you need. I highly recommend CarWorks! Its where we take all of our cars!

I run a small family owned business myself and this company excels as a reputable, fair, and cost equitable solution for vehicle repairs in the Longmont area. Keep up the good work Carworks.

Highly Recommend! Great Service

I’ll start by saying I decided on this shop after reading reviews that said everyone was very honest. That’s most important to me when getting my car worked on. Everyone was friendly and seemed to be really interested in taking care of our truck. We were told about 8 different problems, we got a lot fixed. One thing they told us multiple times was that something was wrong with our brakes. We told them to go ahead and do a brake flush to find out if that was the issue. Well we decided to get our brakes looked at by our dealership, come to find out a brake flush was never done. Which is extremely disappointing. I hate to have to leave a bad review as everyone seemed to be honest but facts don’t lie and our brake flush that we were charged for wasn’t even done. Almost seems like they wanted to bait us into having to come back and get more work done. Hopefully that’s not the case but a little scary when you’re dealing with brakes in the snow.

Very professional and easy to work with. Repair was quick and they kept me informed of progress. AAA recommended.

Excellent customer service! They took great care of my Honda Civic when the dealership down the road just couldnt seen to care about a part that kept popping off the case. Very reasonable prices too. I have since been back for an oil change and to make sure that everything was good to go on a road trip to Kansas City to see my sons family. Wonder service and I highly recommend them to anyone needing their car worked on.

Great service! It was easy to schedule an appointment, and I was helped by Greg, who communicated clearly and worked fast. He had good information to report about my car, and I now intend to go to Carworks if need be in the future.

Steve, Greg, and team. You have always been amazing! I have taken my cars here for over 15 years, and you guys have always done a great job. From customer service, price and the most important thing, quality of work. This team has always been outstanding to deal with. Thank you for being a reliable, trustworthy, and friendly shop to deal with. Thank you!!

Had a great experience with Steve and his team!!! Steve kept me up to date with multiple phone calls as he discovered the issue. Originally he was thinking it was about a $1500 issue and then the second phone call after Id given him the go ahead was to tell me after taking it apart further, a different cause was found and was less than half the cost to fix. He could have easily never said anything and Id never know but he was honest and happy to help. He also did a once over and ran diagnostics to make sure everything was in the best working order and consulted with me about everything before just doing and charging later. He was honest that my battery was still good but just barely. He said I could get more life out of it if I chose to wait, but I dont want to be that girl in the parking lot with a dead battery and we got that handled. I appreciate everything! Will definitely go back!

Steve at Carworks took excellent care of me. They were upfront and explained what was going on very clearly so I could understand and their prices were fair. Prompt service. Thank you!

These folks are great. They are friendly and honest. I have been using them exclusively for several years for 2 cars. No problems encountered.Highly recommended!

Couldnt ask for friendlier or more helpful staff. Once they finished converting my 93 bronco to R-134 they kindly walked me through everything they did before I payed. If I could leave 6 stars I would!

Steve and his crew at Carworks Longmont do great work at affordable pricing. He was honest and intentional with making sure we got everything fixed on my car and in a reasonable time frame. I appreciate their commitment to serving customers and providing upfront and intentional communication throughout the entire process, highly recommend. 10/10 would visit again for my auto repair and maintenance needs.P.S. I got a free ice scraper too!

Ive been a customer of Carworks since August of 2001. I appreciate the excellent service and positive, friendly environment. They always call and explain what needs to be done to my car and how much it will cost before they do the work. They discuss possible options with me, and if there is a decision to be made about doing the repair at the time or if it can safely wait for awhile, they explain that. I trust Carworks because they are reasonable in cost, fair, and honest with me. Theyve never repaired something that doesnt need to be repaired. They go the extra mile to make me feel like a valued customer. And they have really kept my car in good mechanical condition. I know because Ive rarely had a serious problem that wasnt caught before there were major problems. Thank you Carworks for your great service!

Trustworthy, respectful and well managed operation from when you enter the door until you pick up your car.

Waiting for a call that the part has come in

We have done business with Carworks for many years. They are unfailingly courteous, professional, and people of integrity. Steve himself often does the diagnostic and mechanical work, and he stands behind what they do 100%. They are willing to spend extra problem-solving time with an owner if need be. There is good reason that they are AAA approved (discount to members, folks!). We also rather like that they believe in a reasonable work week for their employees.

Ive brought my cars to Carworks on a number of occasions for a variety of repairs and maintenance as well as complete inspections. They have always been extremely professional. They explain everything they find clearly and concisely, and they charge fair rates. In one case, my hybrid Camry needed one of its batteries replaced. Toyota is the only company that makes the type of battery, and the cost of the part from Toyota was around $600. The folks at Carworks explained how they could rig a normal battery to work, the repair cost me about $200 including the battery, and the car is running fine. Carworks has my full confidence in their integrity and ability.

Always have been satisfied with the service and results . This last time was not as informative and a little dissatisfied with the customer relations, but over good. Definitely a little on the high side in price.

Excellent Service! They took the time to test drive my car and listen to the sounds and feel the steering wheel vibration issues I was having. Then with the first hand knowledge, was able to quickly determine what the issues were and make the repairs needed to get me back on the road with a quiet smoother ride. Thank you for your attention to detail!

LGBT friendly garage. Being transgender and not trusting mechanics, I am always skeptical. However Mark was great he helped identity some concerns in my car and fixed it beautifully. I will bring it back. Thanks for all your help and making me feel welcome.

My Jeep runs great now - no problems!

Always receive quality service on my vehicle. The staff at Carworks are friendly and great to work with.

They are so honest and extremely in depth.

Best shop in town

They were honest and fast. Even though they couldnt fix the problem (due to the engine damage), they gave me good advice and steered me in the right direction instead of being sterotypical mechanics and trying to swindle my money. Would definitely recommend.

As always, when I had an issue where I was afraid to even try to drive my car to Carworks because of a terrible noise, when I called, Steve was calm and asked exactly what it sounded like, etc. He said it sounded safe to drive slowly to the shop since I wasnt too far away. They were very busy, but said theyd have it ready the next day. They also checked the a/c and it needed a little work. The car was ready in a timely manner the next morning. As always, they didnt overcharge me. They always listen carefully to concerns, and dont do anything they havent cleared with me first, and told me how much it will cost. I appreciate this business so much and encourage everyone who needs a good mechanic to check out Carworks.

Tend to price gouge. I brought my 2003 Hyundai to Carworks. In the past they quoted the best competitive price to replace my front axles and they did a good job. This time, my radiatorwas overheating. They said that they would charge $120 to do a diagnostic on the cooling system. They took off the radiator cap and tried to attach their pressure tester but it would not hold because the radiator was too worn with corrosion and gunk. They said that I would need a new radiator and then would be able to determine if I needed anything else. THE PROBLEM WAS THAT THEY WANTED $576 TO REPLACE MY RADIATOR WHICH WAS OVER $225 MORE THAN THEIR MOST EXPENSIVE COMPETITOR. Competitors ranged from $275 to $350...All reputable local Longmont shops. I cancelled the job and brought it to a competitor down the street. When I picked up my car, at first they wanted to charge me $99 for simply taking the car into the shop, taking off the radiator cap and attaching a pressure tester. 15 min of their time.I convinced Steve that this was excessive and they backed down to ~$67 (still a rip off in my opinion) Mark, the service mgr. was the one I dealt with most of the time. Every time I challenged him on how much he was charging me, he kept replying: We are in business to make money And that is very true they were excessively greedy in this case and give the impression that they will milk you for whatever they can get.

I have been going to Carworks for a solid year now. I know little to nothing about cars, and dont have a lot of money to work with. Everyone at the shop knows what they are doing, and can explain it in a way that I will understand. Steve constantly strives to work with you and your schedule, and provides excellent service every visit.

Carworks professionals are just that...professional! My frustrating problem could have been a lot worse, but they assessed the situation carefully and went right to work to correct it. Thank you for your support and professionalism, Carworks.

I’m a full time farmer who is pretty capable of doing my own repairs. Carworks is the one place I trust when I am in need some backup. Let’s face it, sometimes weird stuff happens with your car.The other day, half of my climate control stopped working leaving the passenger side of the car to permanently blow cold air, while the driver side worked fine. (There is only so much a seat warmer can do) Steve and his team got my car back to normal, and I was able to unthaw my wife. Day saved!Carworks has very reasonable prices, excellent customer service, and are never pushy on additional recommend repairs. There is not another shop I would trust to do as good of job as Carworks.

Serviced my car here and my experience was good. The job was done in good time. Customer service was above par. Only drawback was my car was smelling of gas (likely from the mechanic who worked on it) rift after.

I recently took my daughters car up to Carworks, as there was an intermittent problem with the ignition switch not engaging the starter. The Carworks mechanics were able to diagnose and resolve the issue at a reasonable price.I also liked how friendly and courteous the mechanics were. Steve took plenty of his time to explain the situation and what my options were. I will be taking my cars to Carworks for any future auto repairs. Since that time, I have referred several friends and family members to Carworks. Nice work guys!

Once again, Steve and company have done a stellar job keeping my 2005 Camry in excellent working condition.

Great service, I stopped by after check engine light went on half way through a cross country road trip. They helped run the diagnostic and took the time to talk through various options.

Went in for a rattling as my regular mechanic was swamped-just visited my regular mechanic to find out the wrong part was replaced, the noise is still there and I was charged $450 FOR NO REASON!!!!! Austins Auto or Colts Auto are the only trustworthy mechanics in Longmont. I am SO annoyed at the debauchery I experienced here and my car only had 20k miles when i brought it in so go elsewhere or pay for nonsense here. Super angry and annoyed at the dishonesty.

DIDNT find or fix the problem 😵 & considering that, they charged VERY EXPENSIVE for NOTHING 😖😣

Best shop in town.

Did a great job on my 2011 c300. Thanks again for the honesty and hard work.

These wonderful mechanics have kept our old cars running. We appreciate their quality work .

In my many years of car ownership I have never, and I do mean never, felt as trusting of auto service centers as I do CarWorks, since they started servicing my car in 2013. Sure it has to do with Steves personal high standards, but giving credit where credit is due, the staff is top shelf.I recently spoke to Mark about the required 90,000 mile service on my Subaru. Mark researched to see if any of the services previously had been done and clearly explained what was done and what needs to be done soon, but not urgently.In these times when money-grabbing appears to be the motivation for many businesses, Mark is motivated to service your clients and retain them. My interactions with every one Ive met at CarWorks are positive. Im your loyal client forever.

Both employees I spoke with were highly condescending and unhelpful. I had an appointment for 8 AM, and they didnt look at my car until about 1 PM. My check engine light came on, and I was charged $85 to diagnose the problem. This diagnosis consists of plugging a code reader into the dash and interpreting the code. I thought the price was excessive, but it might be about standard for car repair shops.However, the mechanic claimed I needed a new thermostat and coolant temperature sensor. First of all, there was no evidence that the sensor was broken, so this seemed like an unnecessary repair. But even if I did need a new sensor, I was still lied to. I was told the sensor would cost $80 and the thermostat $40. Anyone can verify online that these prices are outrageous. I was able to find the parts for $25, and $10, respectively. They also intended to charge me $200 for the repair labor. I looked on YouTube, and the repairs each take about 2 minutes, provided you have a socket wrench.I saved about $250 by declining the repairs offered at this shop, and I could have saved another $60 by just purchasing a code reader myself. I know it is relatively typical to overcharge at a repair shop, but the overcharging combined with the rudeness of the employees will keep me from ever returning to Carworks of Longmont.

Steve and crew are fantastic and care about the quality of their work. Honest and hard-working.

They used to do a great job, but lately they either make no difference or they make things worse.

Weve always had good experiences with Carworks working on our nightmare 2006 Kia Sedona. They give great suggestions on how long we can let problem X,Y or Z go before we fix it, they are very reasonably priced and even once suggested that the Dealer should fix one particular issue our van had (for free; that item was still under manufacturer warranty).

The job was done right.

I have taken our fleet of vehicles to CarWorks for many years and plan on doing so for many more years!! Mark and Steve have customer service down to an art, always patient and listening to my issues with the vehicles(loud thunder like sound only with left turns, or mousy squeak with brakes etc.) Their service is excellent and timely!! Will continue to refer to these folks as Vehicle Experts!!

I wont bring my car (with almost 200,000 thousand miles on it) anywhere else. They greet me by name, and have exceptional customer service for both me and my car! As a woman going into a mechanic shop, I dont feel intimidated that they are going to try to wheel and deal me to make me spend $$ on things I dont need. I have never felt taken advantage of - something that I couldnt have said before I found them!

They have a great troubleshooting team and they like fixing cars. I appreciate their help.

They did a great job...I went from a rough ride to barely being able to tell the engine is running...will recommend to everyone I know!

If you value the life of your family DO NOT GO HERE! If I could give negative stars I would!!They fixed my husbands fuel pump but didnt double check their work which resulted in his car being turned into a gasoline bomb! Gas soaked into the foam under the rear seat.. if my husband was a smoker or there was static this fixed car could have easily been his grave!!When we brought it back to be fixed again! They were rude about the whole thing! Not once did they apologize for endangering out family.Once fixed again it was no longer a threat to our livessel but nowe has this annoying hum in the part that was fixed when we called to see what that was all about the answerve we got was oh, Im not familiar with that car so I didnt know of that hum was normal or not. And you can bring the car back if you want to and we will take ANOTHER look at it.Rude, careless and dishonest service!!!!

They took the time to test drive my car and test whether the brakes were really functioning well and for sure they were. Very nice mechanics indeed!

Seems silly but I look forward to my next visit. I have been a customer of CarWorks for at least 2 years. I am driving a car with over 100,000 miles on it and not even tempted to buy a new one I was told at 92,000 that I was good for another 92,000. I know that they will keep me safe and moving.

My husband took his car in after it wouldnt start, to find it out it was the alternator. One day later his battery died, we had to buy another one, and it was because the workers at Car Works FORGOT to make sure the alternator was plugged into the battery. Because we lost an afternoon of work to figure this all out and get everything fixed, we asked for a free oil change. They denied this and wouldnt apologize for totally inconveniencing us and providing bad customer service. For every car issue I have, I will pay extra to send my car ANYWHERE else.

Helpful, understanding, listen first, quick service, clairvoyant. and quality. I couldnt ask for more.

Excellent Super friendly service.

Excellent knowledge of cars and trucks. Fixed custom Jeep for smoother engine performance and reduce emissions.

Take the time to do it right very thorough, trustworthy, just needs a bar

Every time i take my volvo in to carworks they make sure that i am aware of any possible problems and fix what i brought my car in for i refuse to take my cars anywhere else thanks to steve and the crew there

Went twice, Because of all the Good reviews I saw on here!!!!! what a load of crap!!! Boy was i wrong, they overcharged me and the first time they didnt put my car back together right, the guy even told me on the phone steve said my guy forgot to put something back together right that was causing all these code malfunctions, then when I bring it back in he wants to charge me even more they are cheap skates just like most mechanics ive dealt with maybe its the nature of the beast, enough they took me for over a $1000 thanks alot for taking food off my table and books off my shelfs! not much different than a lawyer they prey on people when you go in there you really need to know exactly whats wrong and always get the quote signed and in writing no phone bullshit they tend to overcharge! just like all mechanics! BEWARE! Will not be returning to this business and i would highly advise against it, and i wish i would had read all this before. Yeah there prices are lower but so is there quality. That simple.

I was shocked to hear Mark did not replace Fabteck shocks.

OK visit, mechanics sick and weather delayed getting my car fixed for 3 days... Needed my car but what can ya do.....

Excellent service, very knowledgeable, and reliable. Finally, a mechanic we can stick with!

Good mechanics owner is great

Good service but I feel they way overcharged for the work. $560 to replace a starter on a Honda Odyssey.

Solid staff, trustworthy, and timely on repairs.

Just leave customers, people who pay for you to be there on hold for ten plus minutes then hang up thanks for the service

Got one diagnosis of my car but missed a bigger one. then with the repairs on the first his price started $400 more than others in the area then when i called to double check the price it went up another $200, total $600 more just for the one repair. glad i took my car elsewhere to be repaired.