The staff at this place is very knowledgeable and they dont hover you like other Ace hardwares i been too
Anybody that work here is there to treat you with kindness and humbleness, and answer your questions to their best of knowledge.
Wonderful place to be, friendly staff, very helpful, who know about what they sell. Highly reccomend 🙂
This was the most popping Ace hardware store I have been to. The employees were incredibly helpful and straightforward, but they would talk to you more if you wanted to. It was super clean and efficient and managed to get what I needed in 5 mins. The environment was great with jamming music and the have the coolest key selection.
This hardware store has everything you want plus good old-fashioned great customer service. It’s amazing how they can have almost everything in such a small space including cutting lumber to specific sizes. Their super helpful with home projects and they’re just nice people and dog friendly so Stella gives them two paws up.
Friendly. Knowledge of parts/materials. Very helpful. Clean.Good prices.
Great service, always someone helping great Attitude, you find anything u looking for small place very clean & well organized
Love this location. Very knowledgeable of what I needed all the times Ive been there. Im grateful that if I need anything I can count on them.
Best in the city best in the city and if they aint got it they can help you get it they Rock the spot
Not sure who still goes to the local hardware store, but I came here after having no luck at the big box store. What I appreciate about stores like this is the SERVICE. An actual human who sees you in the aisle, recognizes the confusion on your face, and offers genuine help. Although they didnt have what I was looking for this time, Ill make every effort to return next home improvement project, just to keep stores like this in business.
GREAT CUSTOMER SERVICE. THIS IS A MOM AND POP OWNED BUSINESS. SURE BEATS AMAZON. WHEN EVER I GO HERE I LEAVE SATISFIED.
Great services. Real kind and helpful staff. Great prices. Understanding and knowledgeable
Helpful people, and close to home. One of few places to get screens rescreened or remade. Fast service.
My husbands favorite store. They always have something you need. And great service!
Friendly and helpful service thought the key I had made didnt work
Super friendly and OMG Helpful. Even if they dont carry a product, they will steer you to the store that does have it
Personal Hands-On attention and good people there great great great way to make friends love the whole place and the crew
Love shopping here I can always get help and I always feel special when I shop here…
Wonderful, helpful staff. This place is the best.
Favorite ACE store with a knowledgeable, helpful staff and they usually have what we need in our general maintenance business
HAVE THE THINGS OTHER STORES DONT..95..FACE MASK..OTHER THINGS..
Nice peoe working thete. They all are ready to help you with your search... my place to go for household fixings.
Friendly staff, amazing service every time from everyone. You pay for convenience, Im glad their open and helpful
Great people that work there and help out a lot
I love this place. Helpful, knowledgeable staff and they always have what I need, sometimes even with stuff the big box stores dont.
The place was clean. Very well organized. Were following covid19/social distance protocols. All the staff were very friendly and professional. They went above and beyond their duties to assist me the best they could. Will definitely be going back and will definitely recommend.
Ace hardware has always been the go to hardware store due to convenience and home minor wears and tears, In zaferia and then its on to the mothership homedepot. Its a great place to get tools and great projects like Artwork can come out of ace hardware. The last project I had built was a simple table top book shelf I had cut in store and embedded on top of my 8x3 desk which works out really nice if your looking for a project or just out and in need of your home remedies check out ace.
The. People. Are. Really Nice. And help. Alot
I love my neighborhood ace hardware! The staff is knowledgeable, and very helpful.
All the tools you need for any project and great prices and deals!!!🔥
Always well-stocked and clean. Its a busy place, but if you need information you can usually obtain it without waiting half an hour like the big box stores.
Very friendly staff. Made my search nonexistent. Pointed me in the right direction from jump.
The staff is so very helpful here, and they are good at making g a small space feel safe during Covid. Someone helped me right away, and Im glad I went to this location.
I found an available item that I was urgently looking for in the website. It says its available to pick up on the same date. However I wanted to verify its availability by calling. When I called and spoke to an agent, the lady said it is not available. Okay then why did you leave it say available? My guess is someone put a hold on it and thats probably why but she didnt say any detail about it. Not transparent and incorrect information for the customers.
Great place to get hardware and materials in and out
Best customer service ever!!!
No mask required. Nuff said.
Love this store.That are always helpful and I always find what I need.
So helpful!!! Get you in and out of the store with the right items!!! Always pleasant!!!!😁
While I was at this pace Hardware buying cleaning products I remembered I needed to make a copy of my car key so I have an extra one so the person who helped me we went off my car it was a little tricky we wasnt working really well he went back in and recut it came back out with still sticking the door and ignition but he went back and cut it and came back and he just fine so couple weeks later I was trying to find my car key I couldnt find it I remembered I had a spare I used it and at the end of the day I couldnt get my key out of the car door its stuck I had to call a taxi go to work my mechanic had a tow truck came and get my to get my car mike micanic ended up telling me that the extra key that I had made at Ace Hardware was the reason that I was having these car problems now I had to replace the whole door hole lock system and now my micanic tells me that Im going to have to have my car alarm totally disarmed I wouldnt Ace Hardware talk to the owner Tommy he owns this one and the one on 4th Street Long Beach and Tommy says that he will not give me a refund of $150key replacement that cause all these problems in the first place Im just very frustrated I try to explain to him the situation he would not hear it and now I feel like hes dodging me everytime hes at one store I go there and hes not there I go to the other stories not there
Its okay its local expensive
Wonderful customer service
Everyone there is always helpful
People are friendly great customer service white variety of tools and anything you need glue etc and then theyre attractive to.
Best ACE store, with the kindest knowledgeable employees! Not to mention the great owners. I used to work in Property Management and would frequent this location quite often, and cant say enough good things about this location and how it is ran. Go here if you can and support their business!
Luckily there were plenty of people to help but they were extremely busy were they able to pick up and later have to return an item ordered online unfortunately. Very accommodating
I want to express my appreciation for the service at Ace hardware 🤗
ACE is the place for all your household needs. Best customer service in town! The owner also has another store on 4th & Olive in Downtown Long Beach another great store with great customer service.
Great neighborhood ACE! Consistently excellent service and the women who run this store are always welcoming. They have you covered for all the hardware and paint supplies you need.
Had never been to this Ace Hardware before. And although theyre small, they have quite a nice moment selection of products. Had exactly what I needed. Great customer service was a plus.
Get er done
Amazing energy! Jose, Andrew and,Cecy were super helpful and fun!!
Long Beach Ace had the best people working there with awesome service and advice!!😁
Very knowledgeable staff; Friendly and very helpful. Great selection of items that even the specialized plumbing store didnt have. Highly recommended!
Love ace they are so helpful and have almost everything you might need.reasonable prices.
This place was AWESOME!! I was in a bind and not from around and the staff took great care to make sure I continued on my way, safe and sound!! Thanks!!
Helpful people and very close to home, convenient
Helpful, everything I need,
Before people judge my comment, Ill disclose I am female. And the females that work the counter are annoying. Theyre too busy gossiping to be productive or pay attention. I always ask a male worker to get things done. But overall the customer service is not bad by any means. The cashiers just suck. But theyre still nice.
The store associates were super helpful
GREAT STAFF THEY ALWAYS GREET YOU WITH A SMILE AND VERY HELPFUL THANK YOU ACE 😎🙏🌹🌹🌹🌹🌹🌹🌹
This store is a good option for those folks that need something for their house (electrical/plumbing/paint) and dont want to go to the Big Two Monsters (Home Depot/Lowes). A little pricey but convenient
Ace is the place! Every time I come in this store I’m greeted with a smile and asked if I need help by at least two people. Everyone here is so helpful and knowledgeable that I go here before i go to any other hardware store. They have helped me with all my projects both big and small. Great people and great service!
Theres a guy named Steve there he is fantastic wonderful guy and I always get excellent service from all floor staff - one-on-one service for the entire time that Im looking for something, they dont abandon me in the aisles. they stay with me until I have what I need and I value that kind of service.
This is so much better than going to a huge hardware store. These people seem to really care about you when you go in there they are always helpful friendly, I feel like this is the last door on Earth that is like this. When you show them what you need they go right to it and get it for you.
The best staff
Always good service and help
Great staff and a store that has everything waiting for your project!
Nice, and I know thats an overused word but it applies. I went in insanely frustrated and left feeling better about everything.
All staff are friendly and helpful. Love the vibe, especially Andrew, Cecy, Favi, and Megan. They event donated to our community garden. Love this place and its owned by local family, former refugee of the Cambodian Genocide. Love to support this local business.
They have what I need compared to the big boys but, other things are a little more on price.
They always have everything I need and theyre so underrated I love Ace Hardware its convenient and fast no long lines its crazy theres a lot of people in there to service you like a lot of employees and its a little place........
Avoid the lines at the bigger stores and the employees are knowledgeable and friendly.
Its basically a typical Ace Hardware store but the staff are super helpful and nice.
I could spend all day there. Like it
I can always find what I need, and if I have a question someone always knows the answer! You guys rock!!!
Excellent service!!
Just love it they have everything there that you could imagine
Always,have the best household items... especially plumbing & window screens.Prices are reasonable 👍👍👍👍👍
Cool beans
Always helpful, staff goes above and beyond to assist customers.
Well stocked and conveniently situated, prefer to pop in here over home depot, whenever I need the basics!
Friendly staff
Amazing help. Found the part in under 2 mins and knew exactly what fitting I needed for a gas pipe!
Very good hardware store which had items I needed for a kitchen sink repair. Also offered great advice from knowledgable staff.
Knowledgeable staff and some sweet dogs to visit sometimes as mascots!
The shop is small but has everything you need. The associates are very helpful.
Love this little hardware shore for its ease and convience.the store manager is extremely knowledgeable
Great customer service friendly environment great prices kepp it up thanks for everything
Great store, great people.
Great service and nice, knowledgeable people.
Always helpful people working there.
Awesome selection, they have everything! And if they dont have it they can order it or make some calls and get it for you. Customer service is out of this world, they really go above and beyond to answer any questions, or solve any problem you might have. Defiently recommend.
Its Okay! There small, good
They always have what I need!
Extra helpful employees always have what I need
Friendly and helpful people work here. Great for screen repair.
Have things you grew up with.