Can’t say enough good things about this place! Victor is very knowledgeable, and prompt. During the pandemic, it has been hard to find a Jacuzzi available for immediately delivery. Victor let me know all of my options and was extremely helpful and responsive. In this day where service has gone down the drain in a lot of establishments, I am happy to spend my money at businesses such as this.
During the height of the pandemic, it felt like all of our purchases we had to do online. The idea of buying a spa without seeing it, was not in the cards for us. So my wife and our toddler ventured out to several spa showrooms. While we live in LA, Cal Spas seemed to have the best showroom, so we headed down to LBC. Raul greeted us and didn’t feel like a car salesman. He asked a lot of questions and led us to some outstanding spas. We found one that we really liked and he wrote a quote and we went on our way to think about it. We took our time and he was patient. Once we pulled the trigger, he stuck with us throughout the process of delivery and getting the spa set up—which to us—showed his professionalism.
Very nice showroom with helpful staff. I was in the market for a hot tub and was assisted by Raul. He was extremely knowledgeable and explained everything I needed to know about being a first time hot tub owner. Raul knows his stuff. I would highly recommend this place to anyone in the market to start here.
Looking for a spa ? This is a place to come! I was stuck trying to find one until I ran into this location on my way to work. I came in to check it out and Raul Larios helped me pick out the spa that best fit! He was very patient with the process and ensured I had everything taken care of ! Thank you !
Raul, Kevin and Victor - the entire team at Cal Home Spas we’re great. This is one of those rare experiences where customer service is actually part of their business model. Responsive, easy to work with and helpful!
Just purchased my hot tub from erik! Cant wait to have it delivered so I can start those late night jacuzzi swims with my close family and friends! This is needed only because I work the stressful hours!. So thank you Erik for recommending the best one yet!
Erik was awesome in helping me find the perfect grill!! Wasn’t pushy and he was knowledgeable about everything!! I will recommend him to all my friends and family!! Thanks Erik! CAnt wait to enjoy my grill!!
Kyle Quinn, Salesperson was great helping me with my HotSprings, Spa ( Hot Tub) purchase.Kyle, was informative and patient, answered questions that I repeated often. He made himself available providing his work schedule, email address and personal cell.Kyle informed me right up front, delivery of the Spa may be several months, he was honest!Once the Spa was delivered, Kyle came personally to my home, gave my husband and I, a tutorial on how to operate the spa and apply the chemicals.Kyle, you are amazing!I recommend, California Home Spas & Patio, Long Beach, Ca.Enjoying my Spa 🙂
Kyle Quinn answered my email promptly that I wanted to purchase a 4 person hot tub as soon as possible. I had been searching on Google for weeks, and everyone needed at least 2 months to deliver one. Within a week, my new hot tub was delivered to my guesthouse in Idyllwild and my old one was hauled away! His service people were friendly and careful, and quick to hook up the water and power, and we were ready for the next weekend renters who were thrilled. Thank you Kyle, for your efficiency. I recommend you and California Home Spas to everyone.
This place was the only local spa store that I trusted to buy a swim spa. They were honest, fairly priced and I feel that they will stick by their brand. I worked with Raul and he was the best! Friendly, patient and willing to be honest with us really helped us to purchase from them.
Our friends purchased a hot tub from California Home Spas & Patio, and it truly is THE place to get a hot tub! We had a wonderful experience and ended up buying our first hot tub with Victors help. He was super friendly, helpful and knowledgeable. He didnt put any pressure on us while we looked around, and was so patient as he answered allllll our questions. Highly recommended! Looking forward to enhancing our backyard with our beautiful new hot tub!
My husband and I decided one day to shop around and see what spa we would eventually get for our house. We went to several locations before we landed at the California Home Spas & Patio. Instantly it was a whole different feel than the other stores we checked out before. We were greated, but not followed around like the others. We wanted to peruse the store and see what was there. Eventually we came to the spa we thought was it. Right size and not as expensive. Kyle came by to check on us and make sure to answer any questions we had. He not only knew about the spas there, but also about the competition. After answering all my questions and talking logistics with my husband, he drafted a quote for what our dream spa would be. It wasnt our intentions to leave buying a spa, but with their no pressure attitude and the deal going on, we couldnt say no. We would highly recommend Kyle and the team at the California Home Spas & Patios. We cant wait to relax at home in our new spa!!
My husband and I decided one day to shop around and see what spa we would eventually get for our house. We went to several locations before we landed at the California Home Spas & Patio. Instantly it was a whole different feel than the other stores we checked out before. We were greated, but not followed around like the others. We wanted to peruse the store and see what was there. Eventually we came to the spa we thought was it. Right size and not as expensive. Kyle came by to check on us and make sure to answer any questions we had. He not only knew about the spas there, but also about the competition. After answering all my questions and talking logistics with my husband, he drafted a quote for what our dream spa would be. It wasnt our intentions to leave buying a spa, but with their no pressure attitude and the deal going on, we couldnt say no. We would highly recommend Kyle and the team at the California Home Spas & Patios. We cant wait to relax at home in our new spa!!
Great service, nice honest sales people. Also didnt change prices like some of the other spa dealers did. Highly recommended. Raul helped us out and we ended up buying from him because he is a good person who we trusted.
Met with competent and friendly staff. Victor was knowledgeable and took care of all of needs.
We had an amazing experience with Raul today. He was incredibly knowledgeable and listened to help us identify what worked best for us. Having done hours of research online, nothing compares to being able to come in and sit in the tubs, get an idea of the water pressure from jets, and even try out the covers and steps. We appreciated being able to compare features until we narrowed in on our selection, and at no point did we feel rushed. We had a full idea of all costs as well as the estimated wait time prior to making a decision, which is really important to me. I would be happy to recommend California Home Spas to anyone even remotely considering a hot tub.
Purchasing a swim spa was a huge decision for our family. Our search first took us to California Home Spas. We were warmly greeted by Mr. Kyle Quinn immediately when we walked in. He was very well educated with the swim spa that we were interested in. We had several questions and he was very patient with us and answered them all. We weren’t ready yet to purchase and it was definitely a “no pressure” experience with Kyle. After visiting three other companies, we knew that Kyle and California Home Spas were the ones to purchase from. Kyle took into consideration our budget and exactly why we needed the spa and helped us pick the right one. Thank you Kyle and California Home Spas for a fantastic experience. We can’t wait to enjoy our new swim spa!
Worked with Victor on my very first hot tub purchase. He was super informative and worked with me from start to finish. The whole experience what A+, and now I’m loving my spa sessions every night. Thank victor!
My wife and I met Raul Larios about one year ago when we decided to purchase a hot tub. The timing wasnt good because of the long lead times.Raul kept in contact with us and our contractor and we finally bought out tub a few day ago. after all of the follow we decided to buy with Raul because he showed us we can trust him and his company. I highly recommend working with Raul.
I had a great experience working with Kyle Quinn on the purchase of a 10 x 10 umbrella. He was able to explain the differences in detail between the different brands and options and helped us make the best decision for our space. This place also has an awesome section for everything Traeger if you are looking for grills, accessories and pellets.
I am so grateful to Victor for all of his knowledge and honesty with my spa. He’s down to earth and you feel like your talking to your brother. I was excited yet terrified with the my purchase of a spa but Victor came through. Thanks Victor!
Victor was great. He helped explain options for both spa and fit for my house. Very excited!
I went here for ideas to help with my backyard remodel. Kyle took the time and helped me pick out my Hot Spring hot tub. We also picked out a cushioned lounge set for my covered patio. I’m so excited to enjoy my backyard again!!
Just purchased some outdoor patio furniture from California Home Spas and Patio for the first time. Kyle was very friendly, knowledgeable and helped us with all of the details of our outdoor living room choices, making this experience as pleasant as possible. Thank you Kyle for a very positive experience. Everyone in the showroom was friendly and attentive and I would highly recommend this business.
Great friendly and helpful service, California Home Spas & Patio was recommended to me through a friend after making his smoker grill purchase. I went online looking for my future Traeger Ironwood Grill. I emailed the store with questions regarding the grill and availability. Within minutes I had an answer and sales persons response. I spoke with Victor Flores who assisted me with the purchase right over the phone. Victor was very knowledgeable and helpful with the customers needs and wants. I was sold. I made my purchase. I will definitely be recommending California Home Spas & Patio to all my friends and family. Thank you all again🙏
Service was excellent! Raul’s salesmanship is outstanding! Definitely sold it! Love the spa. It’s the perfect size, fits all the family, and Victor delivered an excellent demo to us. We are excited to use it and extremely content. Thank you Raul for an outstanding job at selling this to us!
I purchased my hot spring grandree from Kyle years ago. I love my spa and use it all the time.Anytime I need anything I just call the store or go to the store for my spa stuff. They have a customer for life, great staff
Went to California home spas to pick up spa and grill supplies, we were greeted immediately by Victor who was knowledgeable and helpful, he pointed us in the right direction to get what we needed, we were in and out of the store in 15 minutes, Victor was very courteous and friendly, I would highly recommend a visit to the store
Victor did a great job showing me what I needed to go through the spa process and helping me. Goose the right spa all while a kid was running around eating glass idk how they kept their cool but they did great service and a great sales man 👍
We headed down to Cal Home Spa & Patio to see the showroom and look at the possibility of getting a hot tub for our house. We were greeted by Kyle, who took the time to walk us around the showroom and explain the nuances of all the different options in the size we were looking for. It was a no-pressure situation and Kyle was very patient with our questions and was eager to answer them. Due to their amazing 0% financing deal for 60 months, we left with an order for our new spa! Thanks to Kyle and Cal Home Spas & Patio, what a great experience!
Came here for some traeger items, Erik was there to help with all my questions and more info then I was expecting ! Come here for all your spa and bbq needs
(Our tub is on the way, so review is about the sales process and the store): We are thrilled with our experience with Cal Home Spas. We were fortunate to get Ian as our salesperson. He was very up front about the positives and negatives of each tub. He never tried to push us to something more expensive, but thankfully did warn us about a few things to avoid. He was communicative and knowledgeable. Add in great pricing and the store’s willingness to price match a local competitor, and we know we got the best deal in the area here. Now just counting the minutes til our tub arrives!
Hey! So I recently bought a grill from this place and I actually got it from Erik Chagnon, he offered to show me which ones are the best since I live near the beach, he also showed which grill was the best for the things I make when having a little kick back with some friends. If you want a grill, better ask Erik he’s a pro on grills!
Just purchase a great hot tub from an amazing salesman Raul Larios he was very knowledgeable and he has 19 year of experience. I highly recommend coming in and asking for him if you are in the market for a hot tub
If you are in the market for a spa or swim spa, I highly recommend working with Kyle! We were texting specs and he even did the site visit before I visited the showroom to purchase! Excellent customer service!! He’s got our business!
Straight to the point, this place has great selection, great prices and the best customer service. Erik, the person who helped, never made us feel pressured, hurried or forced. He answered all our (many) questions and discussed the options we had to pay for it. Cant wait to expand my living area to come back for more patio items!! Big thanks to Erik if he gets this message!
Bought a hot tub a few months back. They delivered today and exceeded our expectations.Will be recommending to all family and friends, telling them to talk to Erik
Great experience! Erik help us out with restocking our supplies. Cant complain, going to recommend Cal Home Spas to my neighbor.
Just purchased my patio furniture and what a beautiful choice we made with the help of our great salesman erik now our back yard looks great 👍
I was helped by Kyle Q. He was very helpful. He showed me many options. I have a deliberative selection process which could be called wishy-washy. Kyle’s patient manner impressed me. I’ve been to several other showrooms in the past few days with less than stellar results. One person didn’t even come out from behind the counter. At another place I was quoted a “sales” price that I know wasn’t, and only when I questioned it did they come up with a lower price. California Home Spas and Patio got my business because of the obviously storewide customer service and honesty.
I came here for an Endless Pool and Kyle was the best. He explained why an Endless Pool is the best model for me and I even saw one with water in the showroom!!! Thank you, Kyle. I look forward to using my pool.
My experience is all great store members made me feel like good customers service is going on in this place they answered all my concerns with the many big green eggs that I now have Eric is the guy @ So cal spa for all your outdoor enjoyment
This place is amazing!!! They have all the high-end hot tubs at the best prices. After months of research we found that Hot Spring Spas was they way to go. Erik helped us get the right tuband accessories that fit our familys needs, you gotta go see him!
For details check out my yelp review, this is the only place you wanna go too. I’ve been to many and I’m done with the rest.Kyle Quinn is the salesman who help me and he was fantastic cannot say enough good things about him, being that I was in sales as well.If you want to see something in person, touch it,and feel what you will buy Go to California home spas and patio.
I came in with my wife to look at some Treagers. We were undecided for a while and decided to visit the store. Victor came to greet us and showed us around. Super nice guy, no sales pressure, Victor answered all of our questions and more. He was able to help us finally decide on a model. This place is great, I would definitely come back again and highly recommend checking them out. Thanks Victor!
Great. Customer service. Mr. Eric. Nine guys. Help me to get what a needsThank you
*Update!!! Recently went back for some additional accessories. The customer service here is on point. The staff are so helpful and friendly. This is my number one place for my Big Green Egg. Shout out to Erik with the K not the C! lol. I really appreciate all of your help and expertise.*Original Review: I received my Big Green Egg! OMG I am so in Love! When my delivery came I swear I felt like a kid on Christmas! Delivery went smooth and no hassle for me. They set it all up for me!The staff at California Home Spas & Patio are very nice, professional, and takes good care of their customers. Victor was amazing and made this process easy. With customer service like this, they will be my forever choice in patio/BBQ grill needs. BIG shout out to Victor. Thank you so much for this experience. 💗
Went in today to look at hot tubs and swim spas. Ian was an excellent help and answered all of our many questions. He was not pushy and spent a lot of time with us reviewing many options they have on the showroom floor. Our kids had a lot of fun browsing as well, and said they would also give Ian 5 stars! (They were especially happy about the little rubber duckies he gave them on the way out!). Also, the store was careful about distancing and everyone wore masks, so we felt safe going in person to look... which really helped to make our decision! Can’t wait to get our new hot tub!!
I went to several stores before purchasing a spa. I was so pleased with the selection of spas at California Home Spas & Patio. Ian M. - what a great salesman. He was very kind, knowledgeable, no pressure and I felt confident with my purchase.
Kyle and team are a pleasure to deal with - very accommodating, knowledgeable and patient, especially given the scarcity of hot tubs right now. Definitely look up Kyle again for my next purchase.
Thank you all. My smoker is great! Victor wasn’t pushy and didn’t mind all the questions I asked.
Erik was an amazing help. Such a great experience. Thank you!
I walked in and immediately was helped by Erik with buying my first Big Green Egg. He was extremely knowledgeable and considerate even when I changed my mind about what I wanted. I will definitely be coming back!
Eric gave great service. I will continue To buy all my supplies from them.
Just purchased my patio furniture from this place and they have an awesome selection to choose from thanks for all your help eric!
I am so excited to order my hot tub from California Home Spas and Patio! Raul Larios has been a pleasure to work with. I highly recommend him to assist with any hot tub purchase as he is knowledgeable, patient and not pushy! The selection at the store is vast and well organized. And it’s a super clean store!
Shop here. Great selection, friendly staff and quality products. Talk to Kyle, he’ll take care of you on Tropitone furniture
I needed a hot tub for my sore back and Kyle was so helpful. He showed me different options and really explained why each one could work for me. Im so happy I came here. I am going to send my parents here to get their hot tub.
Shout out to Victor from Cali Home Spas & Patio!Our Hot Springs spa is stunningly beautiful and equally relaxing. Thanks, Victor!
Garbage post-sales service. Spent over $20k on outdoor grill and spa and their delivery and installation process consisted of them dropping off the parts and leaving. BBQ grill end up being installed incorrectly and caused a propane leak which almost injured me. Calls for service go unanswered. If you get a deal on something cool, but dont expect to hear from them once they have your money.
I was looking into getting a spa so I came here and was blown away by the service and the knowledge the sales person victor was helpful and really nice. You need a spa or other outdoor furnishings come here
Just purchased my hot tub with help from erik cant wait to get it delivered thanks for all your help looking forward to returning for more stuff to add to my patio
My wife and I had a wonderful experience shopping for our hot tub. Ian, the salesperson, was informative, helpful, and honest throughout the process, and wasn’t pushy in any way.Before we visited, we went to another store, and had a much less enjoyable experience, with disinterested and unhelpful sales people and a tiny inventory to explore.If you’re looking to purchase a hot tub, I highly recommend coming here! Ask for Ian :)
Recently purchased a new spa set and highly satisfied with the overall quality and comfort of it all. Well greeted and was helped right away by gentlemen named Erik. Moment I stepped in he gave me suggestions and recommendations on what would work best and affordable within my price range. Overall again highly satisfied and thankful for my new spa.
Raul was great. He helped us check out multiple hot tub options while answering our multitude of questions. I would definitely recommend talking to Raul about the hot tub you’re thinking of buying.
If you want to buy a grill from a person who has experience I recommend going to Erik Chagnon, he told us which ones were the best for things I wanted to make, he gave us tips on how to maintain the cleaning. He gives the best advice and is a good sales person I will be coming back soon!
Thank you for your help here. Thank you all for your patience. Victor didnt mind that I took my time (and my waffled). I appreciate you not letting me overspend and getting me something that fits comfortably on my patio. You will see me again, Victor.
My husband and I have been looking for hot tubs online but really didn’t know what to do so we decided to go to Cal Home Spas and get some education. We went and spoke to a wonderful Salesperson Kyle Quinn. He was not pushy and answered every question to detail, we got his card he never asked us our names and we left. 2 days later we went back and purchased a hot tub with Kyle because we were so impressed with his knowledge and we made such a good decision. We have even been back to ask questions that we needed help with and he has been so helpful. From purchase to installation crew including set up everyone was professional and topNotch. As you can tell I highly recommend this company.
Great customer service by Kyle! Kyle assisted us and patiently answered all our questions. We were at the store for almost 2 hours! We can’t wait to get our hot tub!
Went in just to look around and came out with a new traeger and got some amazing recipes from Erik and my ribs were the talk of the party definitely go see him if you want some good tips thank you Erik
Ian helped me pick out a beautiful umbrella for our outdoor table. He was patient and knowledgeable. I really appreciated the time he took to walk through the measurements making sure the fit would work with our table. We have also come here in the past for bar-BQ built ins and custom cushions. Great staff highly recommend.
Top notch place. My salesman Ian helped my fiancé & I find the perfect hot tub for our space. Can’t wait to take delivery!
I have been considering a hot tub for years & after a call to Cal home spas, Ian Massey answered all my questions & helped me decide which option was best for me. Eagerly looking forward to taking delivery of my new Hot Spring!
Absolutely love this place! Very professional and I highly recommend for you spa needs. Raul Larios is the best! He helped me with what I was looking for. If you are looking to update your home with a spa, he is the person to look for and talk to. He won’t fail to find what’s best for you!!
Great experience and awesome customer service. Our salesman Victor was very helpful and informative. Thank You for making our experience so easy and fun! Go ask for him. Can’t wait to use our Traeger smoker!
Erik gave us great service. If you need help or info he has it for you.
Eric helped me look for the perfect bbq for my husband. I ended up getting a Traeger bbq. Eric was extremely helpful. I would totally recommend eric to my family and friends
Had such a great experience with Victor definitely knows his spa’s! Super friendly and professional! Can’t wait for my spa to be delivered !
Kyle Quinn made our experience at California Home Spas amazing.In early August we began shopping for a hot tub. Our hot tub shopping began with Kyle. Kyle gave us several options and various price ranges. He was very knowledgeable, honest, answered all our questions BUT let us know that due stay-cations and new social distancing guidelines it was taking the manufacturers 4 to 6 months to make and deliver hot tubs.Like ALL hot tub newbies, we wanted to find that special deal and wanted our hot tub delivered within a week or two. We shopped all over. Some companies sold hot tubs made from unheard of companies with no promise of repair parts. Some companies said that they had no idea when they would be able to deliver, BUT would be HAPPY to take our order. Some companies were displaying hot tubs that were 3 years old, out of production, and of course we could get the NEW 2020 model like the one in the picture. Some companies would price match BUT in actuality after studying their hot tubs, I found that the motors were undersized, the tub material & finish - cabinets - piping were of lower quality, and the controls were reportedly problematic and etc.Our shopping experience was was a strong reminder that You get what you pay for.(now that were smart shoppers AND we know all the hot tub lingo) We returned to Kyle, we had more questions - he answered them all, and again showed us all of the hot tubs. We picked out hot tub, placed our order, and were informed that we should receive our hot tub in early December. BTW in early November, Kyle called us and offered us the same hot tub in a different color, but we declined. We wanted to wait for our hot tub in the color we ordered. WE ARE SO HAPPY WE WAITED. All is well, our hot tub was delivered last Wednesday, connected, and started up. We love it!
I recently inherited a hot tub & needed assistance on getting my water card handled. Ian Massey was very helpful and showed me exactly what products I needed. They have pretty much everything you could need for your tub here
Went in looking for a spa! My wife had been nagging me about getting one! And in walks Victor! Never pressured me and he was so knowledgeable about them! I recommend a sales man like him! Salesmen are always pushy! But not Victor! Thank you Victor I will recommend you to all my family and friends!!
I purchased a hot tub from California Home Spas & Patio yesterday. Kyle Quinn was the sales consultant that helped me select the hot tub that best met my familys needs. I had a particular hot tub in mind and Kyle walked me through the features and purchase options and assured me the particular model was a top of the line selection. He explained the operational and design features and was very knowledgeable about the product line, maintenance and installation requirements. He expertly answered all of the questions I had. I actually frequent the store to buy Traeger supplies and everyone their, Kyle included, is always kind, attentive and very friendly. Kyle provided me an extremely satisfying deal for being a repeat customer. Thank you Kyle so very much for your expertise and guidance and for such a wonderful purchase experience!!
Purchased a Traeger Tailgater grill from here. Awesome customer service. Kyle Quinn assisted with our decision, and made sure we left with everything we needed to go home and grill that evening. Will be purchasing from here again in the future!
This is the place of your looking for high quality patio furniture! Admittedly, shopping for furniture was a bit over whelming but Ian Massey simplified the process for me. Looking forward to having my Tropitone furniture in my yard.
Great service and selection. The staff there is very friendly and accommodating.
Kyle has been helping me with my Hot Spring hot tub for years. His advice and the help from his associates really makes the difference. My hot tub runs perfect and I even sent my kids into the store for their hot tub!!
Thank you so much Kyle for all the great info and help at California Home and Spas.We can’t wait for the Spa to come.Yay!!!
Love my new grill!!! Highly recommend this place. And you gotta go see Erik
Thank You Erik for turning my old dumpy backyard into beautiful oasis!!weather your buying a Hot Tub, Patio Furniture, or doing a Outdoor Kitchen go and see Erik.
We went to shop around and the showroom is amazing. We had the pleasure of meeting and dealing with Raul Larios and his associate Kyle. They answered all our newbie questions with knowledge and patience and really made us feel welcome. I highly recommend shopping here.
Great service! Victor was the best!!!
I just want to say Victor is a gem for this company!! He was awesome and knowledgeable in showing me my start up and how to use my spa! I will def recommend him to all my friends and family! Hi Victor thanks for the help!!
We purchased a hot tub on November 17 at California home spas. Kyle Quinn was our sales representative. Kyle was very kind, courteous, and very knowledgeable with his 18 years experience at California home spas. We never felt pressured with Kyle in buying a hot tub and even were able to try a few out. Kyle also emailed us information on different hot tubs for comparison and pricing . Kyle Quinn you got a thumbs up from us. I would recommend California home spas and Kyle Quinn to anyone in the market for hot tubs, patio sets and backyard accessories .
I can’t thank you enough on the wonderful shopping experience I had. Victor was very knowledgeable and patient with my endless questions. He understood that I had no idea what I was doing and never made me feel bad about it. Quite the opposite. He was helpful and went above and beyond for me as a new customer. 100% satisfied.
We just received the furniture we ordered last year and it looks great. Thank you very much for everything Raul Larios and sorry we kept bugging you for the pas couples weeks. your are amazing and your whole team was vey helpful when we need it answers.
Just bought my Traeger Ironwood 885 during memorial weekend and I’m very pleased, they had a great selection and tons of accessories for my new Traeger thanks to Victor for the great customer service he was a big help and knows how to take care of customers!
Just got my big green egg and cant wait to use it on memorial day with the recipe Erik gave me cant wait thanks for the help
Worth the wait. if your looking for a new hot tub, bbq, or patio furniture go see Erik he is very knowledgeable and fun to work with!!
Kyle Quinn was super helpful and knowledgeable helping us with our spa purchase. He made the experience easy and pleasant.I highly recommend California Home Spas.