One of the most popular malls in Moscow.Home to top fashion brands however the variety is quite limited of to compared to other similar places and the prices are high.The building is located next to the big theater in the center and very good looking from the outside.It has some new contemporary brands which can be found only in Tzum and no where else .
I love that the people here arent aggressive and expect anything out of you. They are all informative and knowledgeable about whats on the shelf. If youre looking for the same products but with a percentage off I recommend going to афимол or if you want the real trash but with a negotiable price, дубровка.
I have been there only twice, in 2015 and 2018. Everything is very expensive: like black caviar, sausages, cheese, vine, brand clothes and so on. It is interesting walking just for your entertainment, to see things what “rich” people can afford to buy like every day. But you can like me try very popular Russian ice cream “Eskimo”, it is quite tasty anyway. And it is very beautiful there. Thank you for reading my review.P. S. See photo 👇😇👇
A worth visited shopping mall in the heart of Moscow! You will find a great variety of cosmetics, fashion brands and accessories. Personally I prefer Tsum rather than Gum! Totally recommended!
Very high class shopping mall. Only the best brands. Very big, too notch service and very huge!
Scammers!!! KRASNOPEROV NİKOLAY Someone named scammed me with this brands virtual pos device!!! You will give an account before the judiciary!!!
Fron the best Malls in Moscow!!! Many brands there.
Good place for shopping and hanging out.
Nice shopping centre in a nice area.
This is a fashionable Department Store in the historical part of Moscow. Late Mrs. Alla Verber has created a mec of fashion with all high end brands with latest collections. Luxurious, elegant, quite with a great service. I would have send some Geneva boutiques salespersons to learn what service is.Even if you want have a quick lunch there is an elegant cafe for it with reasonable prices, delicious food and coffee, nice atmosphere and THE SERVICE.Bongenie and Globus are a simple C&A in comparison with TSUM. Even if you don’t want to buy anything, just go and visit it. Very glamorous place.
Of course its unique experiense in Moscow, comparable to best department stores in Europe(like Harrods or De Bijenkorf). All of the bespoke luxury fashion brands, for clothes, tech, scincare and perfumery - TsUM has it all and more.
Multistorey mall with luxurious stores.
If you love shopping you will love this department store. Many brands and options.
The best selection of brands!
1 department store for everything.. if you are ever in Moscow pass by
Overrated. Some of the staff looking at you like you dont belong here.
Wonderful place. You get every good brand without struggling. Place to visit for people who love brand
Awful. I believed in their buy on 150 000 RUB get 50 000 RUB bonuses promo in May 2021. When I tried to spend these bonuses it appeared that you can only do that with unmarketable / unpopular clothes from previous seasons collections. You cant even spend it on perfume. Stay away!!!
The horriblest Ive ever been. The only restroom here is on the fifth floor and they charge a hundred roubles. Better go to the Red Square.
Nice mall in Moscow
Beautiful shopping mall of the luxury brands. The mall is especially pretty in winter :) The choice of the brands is very big (you have all the top brands in one place). Usually TSUM is full of people (even in pandemics).The staff of the shops is always very helpful and professional.The toilets are in -1 and 5th floor (you should show a TSUM card or a bill for a free entry).
This is a fantastic shopping centre and one of my favourite places to visit when I come to Moscow.
Guys, paid WC in top end dept store?? Are you serious?
I wanted to share my experience regarding an incident that I had to deal with today that only caused more trouble with worries than pleasure. I have had a lot of experience with online shopping related to Harrods, Selfridges, Netaporter, Farfetch. I was told that Tsum is a similar convention providing such excellent service for a higher price range in terms of commission but delivering customer service at it’s best.Thus, instead of ordering through Koleshnikov boutique, I trusted your association and made an order. I was given the option to first do a present packaging that was pretty much a simple black box with your marketing logo above that in my believe any company would provide minimum within that price range. At least have an option alike with add a little note or card option with a comment for your receiver? In Harrods it is most definitive when you make an order online and ask them for an additional price to complete such a service, it is never an option- refusal. Hence, why one buys from a store that charges more than others in order to meet its clients expectations. Thus, when I asked if they could do so, they said they don’t provide such service.... Ok, maybe Tsum has yet not evolved to international standards...? Worst of all was when I requested fast delivery option that required an extra 2000 RUB to pay even though my friend told me she lives five minutes away from TSUM (by taxi it is not even 1/4 the price). Furthermore, in Europe and even Switzerland that is world’s most expensive country for lifestyle- does not charge so much... Hence, there has to be then reasoning behind the mentality of Tsum regarding this approach? I am not greedy and believe me that with today’s currency of Swiss CHF converted to RUS RUB exchange rate- this is insignificant! However, if you proceed with your clients request and then further fail completely to deliver the delivery fast option, maybe don’t offer this service at all from start? At least, inform your staff to first check weather it is feasible to proceed with such wish than charging beforehand because it is always easy to put out an outstanding check and then not even fulfill the command half way that I believe is so unprofessional! Honestly, this whole order became a problem for everyone and ruined a friend of mine’s birthday from my behalf that had nothing to do with my organization and planning....Thus, I am calling for your attention and hope that other customers won’t have to experience such horrible service. And in addition, to inform the logistics team about this incident that way they are aware that the following time they should check weather they will manage to deliver a package with such a time frame and only after proceed with a payment and promise to the customer of certain standardized service..Best Regards,
Wonderful location !! Charming !!But expensive .
Since I have a love affair with By Kilian—the line of perfumes that is, not the man himself of course—I entered the amazing TSUM to buy By Kilian “Straight To Heaven, White Cristal”. Having been introduced to the line a few years ago, I have found myself spending lots of time learning about this company and its novelties, oohing and ahhing each time I spray one of their perfumes on my skin. I bought hundreds of their products, many of whom I happened to explore in while in TSUM. The buying experience in TSUM is always great and the sellers always make me feel special. The counter is very impressive. “Straight To Heaven, White Cristal” is still my most favorite one of By Killian. Hands down THE BEST perfume I’ve EVER had! This will be a forever perfume for me until it no longer exists! Lasts all day for me. It IS expensive but I promise it is worth the investment!!!
The best and most exclusive mall in Moscow. Nice atmosphere and a good place for luxury and premium shopping.
Amazing variety of peoducts
Nice area for strolling around and there is foodmarket on the ground floor
Luxury shopping with a corresponding price tag. Much emptier than other shopping centres; excellent customer service.
The best brands in the world can be found in this mall.
One of my favorite places for shopping in Moscow. They have most of contemporary designers along with a selection of classic stuff for those who don’t count their money.
Beautiful but the costs are so expensive
Good place and expensive goods
Just like it should be: glamorous, luxury, expensive.
Great shop in the heart or Russian most visited city Moscow. World known brands for affordable price. You can find here new collection as well. Also its 5 min from Kremlin and other sights. Highly recommended for shopping.
👀my eyes the whole time I was there. Felt like I was in a movie! EXTRAVAGANT
Like the Harrods at London
Great bistro in one if the best department stores in Europe. Excellent quality, fair prices and a welcome respite from the assault on ones senses by the sheer indulgence of Tsum. Good place to rest and contemplate the purchase of the sable hat...
Soooooo chic and you feel you are in los angels
This is the high class shopping mall with worlds premium brands with so many options. The prices are also quite high. I would say this is the place for the rich.
Excellent
Love it here! they have all the top high end brands and i always enjoy my experience here
Went here to make a quick purchase. Staff were helpful although you should understand a little Russian. It’s very high end department store, similar to Saks or Neiman’s. The gift wrapping was free!
Good place to shop for high end stuff, if you like Harrods, you will like Tsum!
One of the best one stop shop for every kind of luxury items. too expensive and attractive. staff is very decent and wll behaved. the inner environment gives you the feel like one is in heaven of shoppers and trendy persons who like to fill their closet with different kind of branded clothing and accessories in fashion.
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My all-time favorite. Not miss the ice cream on the ground floor. A must in Moscow. Great architecture.
Moscow’s high end shopping destinationLots of designer store
Great selection of fragrances and best of all very knowledgeable and helpful sales assistants.
Great selection of designer shops... great asset to incredible and clean city
Top brands and you should try their restaurant. Have amazing burger !
The department store in town when it comes to luxury fashion and brands. Much nicer store than GUM.
A geat place for private shopping or a romantic cup of coffee with live piano in the background. nice fashion outlets with dedicated staff who speak fluent English.
“Barneys” want to be. Very fun public. They can sell fake sometimes. Overpriced tooThe only good thing is windows in winter and Christmas shop. It’s very cute
If you are looking for an exclusive goodies and niche perfumes .. I highly recommend this place
Very nice inside, large choice, not cheap, taxis does not know where to come and pick you up(few times (((
Lovely selection of shops within a shopping centre, higher-end products/prices.
Not only crazily expensive but also overpriced, look somewhere else in Russia for better deals. Only positive is that the overall experience of shopping is unparalleled in this country. And that seems to work fine for a lot of people looking at the sales.
The staff are fantastically accommodating and can help with the smallest of complaints, I personally enjoy seeing all the new designer items in every year, It is one of the most expensive shops in Russia but is one of the best.
Full of prestige brands and nothing else, 100% not useful for tourists at all.
Like in every big city. Down floor intensive smell from the parfiums. For me disaster.
The mall for brands. I loved Gurlien boutique section
Loves the places ......Itz Awesomes.
Luxury and the first class
I just love it!
Outstanding department store .exellent shops .one stop shop for all .
Fancy! Friendly staff, beautiful.
Very very expensive and glamorous. Shop here only if you have disposable money.One star less because I didnt find washroom here.
Luxury department store
Very high class mall
Highly recommended for anyone who would like to make the little baby inside them happy )I feel like Im 6 when Im here, the Lego department is legendary 👍
Rather well represented choice of boutique stores. Serve good coffee on groundfloor cafe
Good brand but high price
If you are looking for luxury department store TSUM is exactly the place you need.Very respectful and good service; though someone will ask you continuously if you need any help, they are anxious to answer any questions.The location is just off the metro stop Teatralnaya and the Bolshoi Theater.
A very huge mall with expensive brands. Good for people to walk around and do window shopping. I wouldn’t recommend people to buy stuffs here.
All brands very eclusiv mall and high price for dose who can effort
Big mall with a confusing layout. Good luck finding anything you are after. Nice to walk around in though.
The Harrods of Moscow with a focus on clothing for both men and women. They have some exclusive items to Moscow from international high end brands
Its a really nice place for shopping only if you a lot of money in your pocket
Super luxury and super expensive! You must be a billionaire to buy something here. Available brands are just the most expensive ones in the world, provided together by TSUM, a Russian multybrand store.
Very beautiful and big market
I worked here, promoted French Perfume called Memo and I can say with certainty that this is the BEST store in Russia. If you come to Moscow, even if you just look at it as an excursion, its worth it !!
A smaller version of gum ..this mall has better display than gum department store .
With the best wishes i came into your house in irder to let the forces of light be with you and all the others who as well part of the community. In addition to that i must say im glad you accepted me
If youre rich, this place is just up your alley
Many designer stores with new collections.