I got rear ended recently and wanted to make sure the damage wasnt more than just cosmetic. Brought it to Mountain View to have them take a look. They were very thorough and explained all the things they were looking for and confirmed that everything was working as it should. I asked them a few unrelated questions as well, very knowledgeable and gave me advice without just trying to make a buck. Definitely will be coming back when I need service.
I gave Mountain View Tire & Auto service 5 stars, as followed. They were able to schedule me in as a drop-n after 1pm, which at most repair shops can be challenging. I had my back brakes, rotors and shocks replaced on vehicle and pricing was responsible also font desk personnel was friendly and courteous Hope this helps! DM
Sent my girlfriend over here to have her tire repaired. Her front passenger tire has a slow leak. She left it there for an hour as she walked and did some errands. Upon her return she was told that all her tires need to be replaced and they wouldnt repair it. Mind you I had already given her tires the penny test so I knew they didnt need to be replaced. I wonder how many people they do this to that dont know better. Very shady business practices.
I’ve brought every car I’ve ever owned here. Friendly, smart customer service has always been provided. Their team always goes above and beyond.
I had a great experience today. I thought I had to change tires. Richard was very nice and professional, he did inspect the car & tires. No need to change the tires for now and.. no charges :) Thank you Richard, I’ll be a regular customer!
Both my husband and I use Mountain View Tire & Service for auto repair and so far theyve always done a great job. They are very friendly, and keep us updated on the progress of repairs if required. Im happy that we have such a great service right in our neighborhood!
Word was true to the minute! Great customer service. Helpful with all aspects of my cars well-being.
Great place to take you car, have them perform my vehicle services and very happy with them! Very friendly and easy to work with.
New battery. Quick service and reasonably priced. Thank you?
Long Story short negligent employees and you lost a loyal customer who has spent thousands of dollars in service at the Long Beach location for years. Never go to the Lakewood, CA location.
Eddie has always been a great person, a great leader and a great manager whom one can rely on without a doubt. His excellent customer service, knowledge in the field and a quality of being a better human being and a leader has always influenced me. I spent a lot of money in maintenance with his company but this guy never let me feel like i was in a wrong hand. Jose is outstanding and highly qualified mechanic who always gets his job done perfectly.They deserve the best company can offer them. They are the gems to the company.
Wow! This place is awesome! We hit something and got a hole in one of our tires. We drove up and they took care of us right away. The owner was super nice and the tech, Kevin, was fast, friendly, helpful and had our tire patched and put back on the car within fifteen minutes. Outstanding customer service. I highly recommend. Well be back to this place next time we need tires or service!
Local, convenient, friendly and price competative!!
Needed to get my two front tires replaced and soon...called them in a Sunday, they were able to get my high performance ordered and delivered the next morning, and my car was in and out by lunch. Loved the professionalism, quality of work and speed ! Thanks you guys, you for a customer for life
Sean was very professional and addressed all my needs appropriately and effectively... The tech that serviced my vehicle was very professional and informative when explaining the services... I would recommend them 100%!!!
They couldnt have been nicer or more helpful! We will definitely come back.
Price changed from the phone to the shop and a simple scheduled oil change took 2.5 hours to complete. Unprofessional!
REAL BAD EXPERIENCE THEY MESSED UP MY CAR. THEY DID NOT COMPLY WHAT THEY SAY. THEY LIED IFROM THE BEGINNING AND THEY WERE HIDDING FROM ME ONCE I TOOK BACK THE CAR TO RECHECK THE VEHICLE. THIS WAS MY FIRST TIME TAKING MY CAR TO FIX IT@ THIS PLACE OF LA QUINTA. PLUS THEY CHARGE ME A LOT FOR IT. I WILL NEVER TAKE MY CAR AGAIN WITH THEM NEVER.
They are the best ever! Every crew member has great customer service, which makes me feel good. They get to the bottom of the problem and fix it, which gives me confidence in their work. Prices are fair and reasonable. They even dressed my tires!! Big kudos to this shop!!
Detailed in their assessments. Friendly and professional.
Got me in and taken care of. The man who helped me was pleasant and sharp. And Im happy with the price I paid. The sign on the door said they were open at 730 though Google told me 8am.
Great place. I went in for a couple of tires and got a good deal. Whats great is this; Ive been having problems with my truck stalling and another shop told me I needed to replace my throttle body which was making my truck stall and would cost me over $650. As Mountain View Tires store was closing they asked me to bring my truck back to clean and scrub the throttle body with solvent. The next day I brought my truck in and 30 minutes later the throttle body was cleaned and my truck no longer stalls which saved me hundreds of dollars. Ill be coming back to Mountain View Tires. Hell ya!
Always get my cars serviced there. They have good customer service and get the job done at a feciable time
Why will they give you an appointment time and two hours later they havent touch the car.
Always have excellent customer service when Im here, very punctual and honest.
These guys are great. Excellent customers service and they really go out of their way to accommodate customers. Their prices are fair. I didnt come here because they were the cheapest, I came here bc they made me feel comfortable and safe about spending my money and getting my car repaired here. To me that is more important then being 7.00 less then the guys around the corner. I needed new tires and they were excellent with helping me decide. They gave me lots of info and helped me choose tires in my budget that I would enjoy. They were fast with the repair and very courteous. I am fairly new to the area so to find a mechanic I can trust is important. This is my new shop and Im glad they are not to far from my work and home.
Very excellent service. My entire front rotors, chasis, suspension and couplers needed replacement and they were able to work it out within the day. Eddie was kind enough to find me coupons and Amanda gave me a lift back to pick up my car even after hours. Service was fast, my car drives great, and everyone was super kind and helpful. I can never be more grateful to the staff there!
Excellent and fast service with great rates.
First time here. So nice. Shopped for the best price on tires.
ALWAYS GREAT & HONEST SERVICE HERE..I HAVE BEEN GOING HERE FOR MANY YEARS!!
Awesome customer service and price matched so I wouldnt go somewhere else!
Great service, the manager even offered to give my wife his shoes during the repair after she got a flat on the freeway!
Didnt want to work before closing time. My TPMS popped up. Saw a nail in the back tire. Drove over to the shop at 4.45pm Saturday, 10/28. Told Ernest at the front desk about the nails. Said he couldnt help because he was closed. The front door was open. Closing time is listed as 5pm and he and another worker was there. He had no problems offering me a spot Sunday at 8am when he opened. Odd. When does a shop stop working before closing time? I wasnt asking for new tires. Just plug the tire. Nope. Thanks for your concern Ernest.
Ernest and team are very helpful but more importantly honest i have been taking my car here for years
Amazing Service. Friendly Technicians. Thank you for multiple years of service on my Subie SUV.
Went there to get my breaks checked out. My brakes were fine but my tires have see better days. The guys there are professional and honest. Although I do thing that the services are a little on the pricey side, at least their services come with warranties.
My tire blew out on the freeway. I pulled over to the nearest gas station and with help tried replacing it with my spare .After about 50 minutes of trying to bring it down I gave up and went on Google to find the closest tire shop to me. I called to ask if they can keep my car in thier shop while they special ordered the tire for me ( Fiat tires are always special order) and they said yes right away. I drove over, they were very nice and empathetic towards my situation when I explained wasnt from the area. They kept my car, got the tire the following business day & even checked out to see why my spare wouldnt come down. I had such a stressful day but I my two visits and three calls with them made me feel at ease every time. I am so grateful!
Great shop! Staff went over the top to help me get my van fixed on a Sunday afternoon. Thanks again for the help!
They are a great place to bring your vehicle. Very nice staff. No complaints.
Super nice homeless friendly
I have had nothing but excellent service here. As a woman, some places try to rip you off or sell you services you dont need. Ive been coming here for years and have never had that experience.
Very good service, excellent work quality, fair price, fast delivery.
They really take care of you here. Friendly and accessable. They even put air in the tires for my moving hand truck.
Fantastic guys whom I trust and who don’t do unnecessary work and hike up the bill
Reasonable price to fix a flat, fast service, they even topped off my windshield fluid without me asking... thank you.
The car wash is across the street. Convenient.
No appointment, they had me out in just over an hour, very pleased, great crew
Customer service and care went above and beyond ordinary. For this, our family, are so grateful. we know we will be safe on the roads and able to enjoy our trip to the mountains.thanks to the team at mountain view tire.
It took 4 hours to fix a flat tire.If thats o.k. with you then you go there
I want to say THANK YOU A MILLION TIMES TO JON AND BOB for their immediate help yesterday when i had to have my car towed to them....I thought i was losing my transmission on my Celica 2.2...they took care of me with kindness..consideration..sensitivity...they realized i was really worried...i got frequent communication as car care proceeded...with excellent explanations...they will give you allll kinds of information if you want it...Jon was great..annnd...even though I was a walk in...(tow)..i was only there a little over 2 hours...i was so relieved when I left...and so grateful to alllll involved for swift careful work...and i even got a new name....Elizabeth....thanks Bob...You guys Rock....xoxo...Ill be back soon for my front shocks!!!
Still waiting for a tire to be patched after getting an estimate for new tires which Im not quite ready for. Dont tell me 20 minutes when its been an hour and my truck is still on the jack with wheel still on and nobody doing a thing. I dont like bad business and will not buy new tires here.
Very good service! Very fast and will be back again! Thanks guys!Highly reccomend!
Was in and out in under 5 minutes. They checked my tire pressure and filled every wheel with air for free. Super nice guys.
They perform good service for a high price. But DONT GO THERE WITH CUSTOM RIMS, they will get severely scratched up from the guy removing them with the air tool.
Open 7 days a week, fair prices and friendly staff.
I simply needed an alignment and rotation, they told me I need all new tires and it will cost me $1000.00 for all terrain tires. Two more different tire places told me I do not need tires. They are liars. Be cautious if you choose to do business here.
They are the best
No one greeted me (2 workers saw me park my car and didnt even aknowledge me...not even a simple nod - both glanced my way and looked away) and when I walked into their building no one was at the front desk. There was a worker sitting at a desk either watching videos or playing games on his cell phone.
Quick wheel alignment. Mechanic was helpful and friendly.
Knowledge staff. Fair prices.
Its not often I give 5 stars but these guys were extremely helpful I called just about every tire shop in long beach and no one had the tires I needed and I would have to make a special order them which would take 10 days to come in and the guys at good year got them within a few hours and they had the lowest price out of all the places Ive been to
The worst service in Long Beach.Expensive serviceUnprofessional, lazy staff
Great place just to hang out
Very friendly and courteous.
Good service and friendly
Nice guys there.
They repaired a tire (picked up a screw) for my car last month, no issues there. Today same issue with another tire, picked up another screw. Now they say they dont repair run flats. Thanks for wasting my time. Ill be sure to shop elsewhere.
Never coming here again, rude mechanics
Such great customer service!
Always great service.
Eddie is Great!Service is Great!
Very HIGH prices!
Very courteous. Prompt and detailed service estimate.
Thank you very much very kind with availability and enthusiasm to attend highly recommended