Very much improved in their new location!! There’s room to park and nice wide service driveways. The service rep who helped me was very patient in explaining what was needed and why.
Full disclosure, I didnt buy my Crosstrek here, but theyre one of two local Subaru dealerships near me. The closer one Ive had a few problems with, but Timmons has been my service dealership of choice for the past 3 years.l because of their customer service alone. When I call with what may be a seemingly stupid question, they always have an answer. Or actually have a person who can give me an answer call back. There are never any issues with Timmons and I always feel very good about taking my car here. Im looking at an Ascent for my next car (hopefully its available in electric when Im ready) so hopefully when the time comes, Ill be able to come here to purchase it. If youre looking to service your Subaru or purchase a new one, this is a great dealership to visit.
Always a pleasure getting our car serviced at Timmons!
Bought my 2021 Outback from them. Nice crew. Love the new location.
Knowledgeable sales reps that know their product. No pressure sales tactics.
They were the only dealership near us that had the part we needed. I loved the convenience of ordering online with the option of local pickup so we didnt have to wait. They were fast and it was an easy and convenient process. We will definitely be using them for more parts in the future!
They take good care of your car. They waste no time, did it quick.
Great prices online and super convenient to pick up my parts at Timmons Subaru of Long Beach. Ralph was very kind and courteous through email and face to face. I will definitely shop online again!
Helpful and knowledgeable friendly employees. Great place to buy parts
Very easy to navigate website and place an order. the parts dept kept me updated re: SO part, and immediately notified me when available for pickup. very competitive prices as well! thank you Timmons Long Beach Subaru!
Worth the drive for outstanding service. The counter can answer my questions, and when I order parts, they always come in quickly. Their pricing for OEM Genuine Subaru parts cant be beat locally.
It was awful, I will never go back. I had Thule cargo carrier installed. I now know that it takes about 15 minutes to do properly. The put the car in the back lot and left it there for 90 minutes then charged $124 for the install. I also ordered a part I didnt need but they refused to return it and said I have to contact Subaru online first and because of Covid they could let me use their computer. When we opened the carrier, one of the ball mounts came off. I took it to Irvine Subaru, they completely disassembled and reassembled the whole thing in about 10 minutes and didnt charge me anything.
Had a online order was fast and easy got emails on my order no waiting around what’s going on thanks so much really satisfied with there service and friendly staff thanks again
I like this place friendly employees, good service.
Everything is expensive
Nice and quick. Very friendly staff. And priced just right!
Perfect service and a great price. I will recommend you to others.
Use their online Subaru parts ordering and you save at least 10%! Joel is friendly and helpful! Hes in charge of their internet sales. Everyone Ive dealt with in their parts department has been great!Ive deducted one star for a specific reason. Im permanently handicapped. 9/10 times I drive into the customer parking area either their sales or their service people have a, usually brand new, VW automobile parked in the handicap parking. Ive mentioned it several times. The next time I am there Im going to find the dealership manager and lodge a formal complaint.
Amazing experience. very friendly staff always helped with all my needs. highly recommend to any subaru or vw owner
Great customer service!
Quick delivery & exactly what I ordered.
Fast shipping and good parts! thanks!
Always quick in and out no problem
Really fast shipping!
Good prices highly recommend
Nice place