Always friendly and helpful. Knowledgeable staff, I usually go here over other parts store because of the staff. I had a staffer one time offer to deliver me the correct part immediately if the one he sold me did not work.
I went there for a part for my car and the lady went way out if her way to make sure I got one! This is by far the only place I go to get parts. Bless the women that gave me the best experience.
Just a quick qoute... I dont know, I guess I can check
Changed my battery for me... That was helpful with an infant in the car.
Great store and location and super friendly and knowledgeable staff .ThanksMark
Very helpful on the phone....young man at counter didnt have a clue, but did help me take to my car
The associate was really cool. I wish they had what i went in there for though.
Outstanding service and price on parts
Still super service the is wonderful I get A1 service every time, no doubt.
Great staff, helpful as they can be!!! If your military they offer a discount! And if you need help, they are on top of it!!
Nice staff! They were helpful in finding the right part, and were able to get it in on the next day.
Always helpful.
Good parts
I had my battery tested May 3, 2020. It came out “good” but I decided to drop it off May 7th to get it on the trickle charger. I came back 3:50pm the next day to pick it up. Jacob tested the battery and it came out lower than the first test! It wasn’t until I said “I don’t believe this battery was even charged” that he responded with “it was on the charger, it was just yellow, not green. The manager then commented that “it’s a 2016 battery, ours have 2-yr warranties.” ...at that helps me how?I have no issues with Jacob, but I am upset that neither of them owned up to admitting they just failed to put it on the charger. The (lady) manager there was also the one I dropped it off with the day before. And for her to comment that the battery is out of warranty meant absolutely nothing. If you say I can leave it overnight to get a better charger then I expect that to be so. And if you just forgot, say it and move forward instead of avoiding your mistake.This won’t stop me from coming back for purchases. I just no longer trust their services at this particular store.
Attitude and not much help
Spoke with female 6-27-2020 inadequate however I spoke with and resolved the parts issue and transfer from store to store this morning! Exemplary service and helpful knowledge! Thank you AAP!
Very polite and helpful staff.
Wish I could give Advance Auto Parts in Long Beach 10 stars! This store has everything you need. Excellent customer service. Mark is awesome, so helpful!
Lady was very helpful and nice which was better than my last visit. When a more mature lady waited on me she was rude and seemed to hate her job. Although the man working that day was very helpful with my window wipers.
Sales associates were ready with any question I had. So much so I was followed throughout the store. As the only customer I appreciated the prompt service ready banter and willingness to please.
Great team. Very supportive.
I was having trouble finding the right part to get my car fixed, but they took great care of me and found exactly what I needed to get my car fixed by a local mechanic. It saved me so much money not having to go through a shop. It took a bit of time for us to find the part, but they were patient with us and it was greatly appreciated. I will say their prices aren’t as good as O’Reillys, but I will definitely be back if I need parts in the future and can’t find them elsewhere (which was the case in this instance).
Friendly and willing to assist even though they did not have the part
Didnt have soap based grease. Guys who worked there had no clue
Quick professional and very knowledgeable.
Knowledgeable and friendly
Great place for a quick stop and the employees are willing to help. The prices are ehh, a little bit high.
Just another boring day delivering auto parts at the LB AAP. Annoying is also an adjective I am using to describe AAP today. I need a few important parts for my personal vehicle and we didnt have a single one in stock. In fact, I have to special order almost all of the things I looked up. Not a Monday worth a damn thing! Thanks for nothing, AAP. 😕
Good prices but the customer Service really needs improvement
Good
I like the one in long beach mississippi their a lot of fun and very helpful thanks Mrs Brinda and thanks Ray job well done.
I Love this parts store. Big Country says hey Yall 👋
Good folks working at night when i dropped by.
Terrible experience
This place tends to close before corporate hours dictate. Looked up closing time from advanced auto themselves and they had a hand written time on the door for an hour earlier.
Great service
Good experience, received associate assistance
Friendly and very helpful employees. Had what I needed.
Good place to get it done.
Great service!!
Mrs. Brenda was very knowledgeable and helpful.
Very helpful. Especially Ray
Great service. Ask for Ray.
No longer shop here because employees like to whisper things about you behind your back.
Nice clean store good people
Great customer service
Had what I needed at a good price
The team went the extra mile to help me get my special parts I needed
Got to get them parts an a new gear wrench
Thomas was very helpful.
Great parts, prices and employees
Staff was friendly and new right where the part was no waitibg
Rude mangers to there employees
Friendly helpful staff
Friendly staff. Parking lot needed cleaned up a bit.
Helpful staff
Cheap place to buy parts Nice
Get your auto parts here with a staff that knows cars
Very nice people
Nice staff, clean store
Not happy with them
Got my antifreeze.
Good service
Good service
Was not open at 8:20 this morning
Nice and knowledgeable help
Awesome Auto supply
Helpful staff
Helpful staff
Very helpful
Very helpful
Nice and helpful
Very helpful
Home
Love it
Worked at place.
Accountable
Long wait
Friendly
Service
A good place good customer service and find everything for your car