AMAZING customer service! I cannot say enough about Connect Hearing in Livermore. Holly and Karen are the dynamic duo! Wow, are we lucky to have them as a local business in our town - incredible knowledge, experience, kindness and professionalism. They repaired my fathers hearing aid within minutes of my call and arrival. Their office is so convenient and safe, with car-side service. They earn our familys highest recommendation!!! THANK YOU Connect Hearing!
Ive had hearing troubles my whole life. wow what can I say about my appointment someone who cares and understands what Ive been going through. Over the years Ive learned to read lips seeing peoples faces helps but while wearing masks im lost when I cant see what people are saying my ears are so bad I have to get medically cleared before I get my hearing aids Im so looking forward to the day !!!
Just went in for a cleaning of my Hearing Aids & had a new hearing test. My hearing did change, so adjustments were made. The staff is very nice, and very helpful. I got my Hearing Aids over 3 years ago, and have been very pleased with their service.
Holly, the patient coordinator was friendly and helpful. She resolved my problem in a safe and very efficient manner. I would definitely recommend Connect Hearing and I will use their services when needed.Thank you!
Amazing service from Holly at this location. I took my hearing aides and she cleaned check and replaced parts for me all very quickly and with no charge at all.
This place is a godsend! They carefully evaluated my hearing and got me exactly what I needed. Jordan and Heather truly changed my life for the better. Holly made the business side of it an absolute delight as well! If you are tired of struggling to hear (or tired of your spouse not hearing you), I HIGHLY recommend Connect Hearing in Livermore!!!!!
Great experience. Very professional and thorough in evaluating hearing.
Everyone here are awesome! They are clean, organized, caring and fun to be around!Ive been going to this place for about 19 years now and they just keep getting better and better. Highly recommend! Thank you Jordan and Heather :))))
Very friendly and informative folks in that office! The hearing test was a breeze and they explained the results to me very well.
Very helpful customer service but also clean and safe from virus.
I call Connect Hearing in Livermore and they actually answer the phone, set up a “ same day “appointment and have created a safe environment to clean/service hearing aids to get you back to hearing again!!!! I made a choice to use Connect Hearing rather than Costco or Kaiser and never regretted my decision. The service is outstanding!!!
I had a mysterious issue with one ear piece so I dropped it off for service. Within minutes the repair was done and Im off and running -- no charge. Thanks.
Doug clearly has an extensive background in resolving hearing problems. I very much appreciated his efforts to fully characterize my hearing issues and then custom fit a set of new hearing aids that incorporate the latest technology. It was also comforting to know that if I have any problems in the future, he is there to help. His colleague Heather was both friendly and very helpful in dealing with the administrative aspects including working with the insurance company.
Doug and Heather are a wonderful team! They provide personalized care and compassion to each individual who walks through their door! Doug is a detailed and empathetic hearing care professional. I highly recommend this office!
Incredible service. Staff extremely knowledgeable about various products. Very friendly and welcoming .
Great customer service!!
This was so refreshing! My hearing loss was so carefully evaluated. Then they sent me home with some trial hearing Aids. I did not know what I had been missing! Recommend Highly!
Fast and personal service. Very helpful!
The staff is awesome and very patient. Admitting that you need hearing assistance is daunting. They approached it with care, preserving my dignity and solved my problems with a phenomenal pair of Phonak aids!!! Judith Connolly
I cant thank everyone enough at Livermore and Pleasanton for the great service they provide my father and I. Amazing and caring people! Highly recommend!!
Most makes of hearing enhancement technology and supplies. The after service cant be matched.
Incredible team!