The story starts off with me going to the dumps on a Saturday. I wake up Sunday morning to a low rear tire on my truck. I added some air in the tire and ran it over to Tire Choice Auto Service Center. The person at the front desk was very friendly, and professional. Told me it would take a few hours as they had a few cars ahead of me. A few hours later got a call telling me it was ready to be picked up. I was a bit worried about my wheel potentially get scratched up during the repair as my buddy had this happen using another shop. Wheel was in perfect condition and tire was repaired perfectly. I will definitely be a repeat customer and recommend this shop to family and friends.
This shop is nice but they are slow. Before I scheduled an Appt a week in advance for an oil change they said it’d be an 1 1/2 to 2 hrs. I get there it’s suddenly 4 hrs yet the lady in front of me got 1 1/2 to 2 hrs. I guess quicker service depends on who you know. Next time I’ll just go to the dealer….same price but much faster service.
Evan and crew fixed my tire within an hour for free, and couldn’t have been nicer. Since I’d already gotten the spare put on, they took the damaged tire and sent me on my way. They just called me when it was finished.Just nice. Professional. Efficient.
This company always has my back! The customer service exceeds all others! If I have a tire that needs a bit of air, they always help me out! They are always friendly and they always give me great tire advice. I will not go any where else!
0 Star.I brought my car here to get all my tires replaced. When i dropped it off in the morning, 3 tires(driver front, 2 rear) were worn out but passenger front were pretty new(1month use only)But i decided to replace all for so i can just save the right front for reserve incase i get a flat tire in the future. But when i pick up my car and asked for the one tire. All of the sudden there was a long nail(4inches) on the side of it.I have a picture to prove that there was no nail or hole on the tire. I couldn’t even imagine how could a 3inches of the 4inches nail could get on the side of the tire.
Mike and Team are my go to for all tires needs.Keep up excellent work.
Quick and easy! I was able to make an appointment on-line for a flat tire repair on the same day. Luckily my tire was repairable so they were able to patch it up. I was in and out of there in less than 20 minutes! Hassle-free and stress-free! Will be coming here for all my tire needs from now on.
Volunteers detail without any urging for info. Consider all the guys like family. Theyre also quick to rectify any complications due to covering allneeded to secure satisfaction. Thank you guys!
We always work with Mike. Have been going here for years and have had positive transactions every time
Mike is very honest and helpful when it comes to whats going on with your car. I have been a regular customer for years with all my cars,
I purchased tires online and had them shipped to this location for installation. The purchase was made Thursday for delivery Friday. I made my appointment for the following Monday. The four tires shipped UPS in two packages and on Monday morning, the gentlemen behind the counter called me to advise that only one of the packages had arrived and he wanted to make sure I didnt waste my time coming down if all four tires hadnt shown up. I checked the tracking quickly and confirmed the second package showed out for delivery so I confirmed Id be in at the time of my appointment to drop my car off as expected. When I came in, he had my paperwork all ready and I handed him my keys. When I came back, he recognized me and had everything pulled up and ready to go before I was able to get to the counter. They honored the pricing online I was quoted without me even asking. Excellent customer service, clean shop, convenient location. I will definitely be back!
Came in without an appointment on a Sunday afternoon for a patch due to a bolt in one of my tires. Mike was able to get things taken care of by the end of the day with excellent service!
I was very satisfied with my visit.
Great service! Nice people!
They did a excellent job and fast service..
The car needed to have normal maintenance. I told them to look at all of the fluids and check out the car thoroughly. I trust Mike to make the right call on what is needed. Everything was handled well. I was happy with all of the work done on the car.
Fast service. Excellent job.
I had a dead battery and I always go to Michael for help. The shop was really busy and I had no way home. Michael understood that I had no ride to get home. He asked me to wait a moment and asked for my keys. To my surprise he had one of the technicians install a new battery and I was on my home. This is only one of the many reasons why we take all are cars to Livermore Tire Choice for years. Great team work Michael and honesty.
I have never had better service. Tire Choice made my visit very heart warming. What a Great Group of people. Definitely see a Great Future for this Company. I give it a number one and two thumbs up .
Excellent service. Prompt and friendly.
I was told I had a nail in my tire after a service, and was worried, so I came in, expecting to schedule an appointment, since I came in last minute out of nowhere. Michael got my info, and said they could do it right now and have it ready in a few hours. They ended up finishing much sooner and didn’t charge for the inspection. Very grateful for the kind, easy experience!!
Thank you SO MUCH Tire Choice, Livermore. It is always nice to deal with an honest person, and an honest business. Service is quick, staff is polite, and the new waiting area is clean. I have had my cars serviced at Tire Choice, and I always drive away happy. Mike is honest, helpful, and patient. I’ve purchased tires, had brakes replaced, and general service. Thank you for doing a great job, every time I call. Highly recommend, Tire Choice, Livermore.
After Big O Tires told me the nail in tire couldnt be patched and I needed to replace all 4 tires (2 were brand new), I brought the car here (they had put in the new ones). They patched the tire for free and sent us on our way. No nonsense, no frills, just honest hard working people. Highly recommend. Try to make appointment as they are busy because they are so awesome.
I recommend The Tire Choice (Goodyear) to everyone I know- not just for “tires” but for all my maintenance! If these guys don’t do what I need done (I needed a transmission replacement)- they will give me great recommendations. Once my Honda Minivan hit 130K, I no longer wanted to pay the prices the dealership wanted for maintenance. I was referred to Mike at Goodyear. Now, over 100K miles later, my Honda drives like a dream and Mike now services all the cars in our family- and even our RV. After 11 years of replacing expensive run flats on this same car, last year Mike & Steve at Goodyear promised us they could once and for all, get us out of this expensive “run flat” situation. We were considering selling the car, which we loved, because of the lack of durability and expense of these tires. . For years we were told by dealers and other shops, that nothing could be done. Well, we trusted them to put new wheels and I have never been happier! That was a year ago. Mike is an old-fashioned, trustworthy, neighborhood mechanic and I always know I can trust him to tell me just what my car needs, when it needs it, and not just run my bill up. My Honda has 211,000 and it still feels brand new and I owe that to these great guys!! They care❤️
My Aunt totally bent and collapsed a steel wheel on her Toyota Camry and we had the car towed to Tire Choice Auto Service Center. Lucky for us! So impressed with the service Chris gave us. Honest and thorough assessment. They didnt do any unnecessary work...Got a courtesy inspection and was notified what the repairs would be and how much. The work was completed in timely manner. When the car was ready, Chris made arrangements to have Eric return the car to me so I didnt have to make special arrangements. My Aunt wont be driving anymore, but I HIGHLY RECOMMEND everyone take their vehicles to Tire Choice first. They even give you a color printout of the wheel alignment status. Great Service!
It was late on a Monday and we pulled in with a screw in our tire before the long ride back to Los Angeles that night. Chris and the guys couldn’t have been more helpful, speedy, and efficient. They were able to patch the tire in the time it took us to walk across the street and back to grab snacks from Safeway We haven’t had a problem with the tire since. We’re truly grateful for their understanding of our situation and would highly recommend them to anyone looking for a tire shop with integrity. Awesome work guys! Very much appreciated. ⭐️⭐️⭐️⭐️⭐️
Got a same-day oil change. Great service.
A great place to get my car work done. I have been going there for years. I moved out of the area and travel an hour to have them work on my car. They have done all the routine work on my car. They give me a great price, always with quality work, and they get the work done quickly. They do not up-sale and give you a great warranty. I recommend this place to all my family and friends.
The crew here has excellent customer service. I was having tire pressure issues and they helped me out right away for free. I’ll definitely be thinking of them the next time I need new tires!! You guys rock!!!
Called to make an oil change appointmentMr Chris answered the phone and was very disrespectful in the way he degradingly responded to questions asked.I was considering doing my first service with Tirechoice but with this kind of first impression of customer service I will not ever reconsider.
Update: still just as reliable and easy to work with.I’ve been coming here for year for tires and for service. I think this is the third name change possible just two, and it’s still like it was before. Mike and Chris are always helpful and honest.
Thank you Ramon, Mike and Chris. Awesome customer service when I didnt even go in for new tires. Guess where Im going when I do? Knowledgable, helpful and a downright nice group of folks. Lots of tire stores in Livermore. look here first. You wont be disappointed.
Scott is a resourceful sales manager. He gave me detailed information regarding different tires that I really didnt know about. I appreciate the quickness and the time they took to do the job right. Will recommend this place to family and friends. I go for the quality of the product and service and its here at this shop. I respect the truthfulness as well, I thought Id need an alignment but Scott ran the free diagnostic and informed me I did not need one.
I have never had better service. Tire Choice made my visit very heart warming. What a Great Group of people. Definately see a Great Future for this Company. I give it a number one and two thumbs up .
Dropped car off at 8am and was done in a few hours. michael was great to work with. let me know that my wheel lock needs to be changed to lug nuts because the seller of the car didnt supply me with the wheel lock tool. also gave me the current coupon of $10 off without asking on synthetic oil. overall would go back.
Was traveling from out of state. Manager help us very quick and got us back on the road. I would recommend tire choice to any one in need of help thanks again
First rate service. The y accommodated me at a short notice and fixed a bad flat done elsewhere.
Come see Mike. Very few places can you get an honest, educated opinion that you can trust. They get it here and seem to understand that overall you’ll come back and they can reep the benefits that way vs a one time cash grab that doesn’t have meritI trust Mike and his staff and you can too. Not to mention the competitive prices. Try for yourself
Michael was great!! Helpful and fast !!I will return
Chris and his crew are the best!! I have been coming to see Chris for years. Always get things right and on time even when I came in without appointment.Simply the best!
My daughter lives in Livermore and her car had an electrical problem where the battery would lose its charge overnight. She took it to this Goodyear Tire and they were extremely helpful and honest. Parasitic electrical problems like this can be notoriously hard to trace out and they were very up front with her. They traced everything out, dedicating three hours trying to find it, but it was elusive. They called her and told her that without dedicating much more time to it, they could not fix it, however they recommended an nearby shop that specializes in auto electrical only. When she went to pick it up, there was no charge! That was really generous! Shop labor is well over $100/hr and they didnt charge her a dime. You might be thinking, Well, they didnt fix the problem! but most automotive repairs will take time to diagnose and dedicating three hours looking for it is costly. That is three hours that mechanic could have been doing something else. Doing that for free was extremely kind. Thank you!
Mike and the whole crew are the best, Ive been going to this location for about 20 years, the best service ever, they really care about their customers; and, their prices are competitive.I totally recommend Mike, Chris, and the whole crew!
Great staff! Good people, they do great work!
Got the oil change done within an hour. ~$71 for a full synthetic oil change.
Friendly, quick service and best of all they are fair and honest. They are great with tires but have helped with a few other issues we have had with our cars as well.
I have been coming to this location for years. I have always had many more cars than I can drive at any one time, and these guys have ALWAYS been helpful in finding a good combination to meet my needs when I need them to do the mounting as well. But I really appreciate that they fixed a flat tire for me on a brand new lease car that got a nail in it on the day I drove it home and they didnt charge me a dime. Now that is customer service!
Mike is the bomb! Always helpful and knowledgeable!
Spoke with Mike for estimates on four new tires for my 03 Honda Accord last week. Got an awesome deal compared to the other tire stores nearby.Aside from a great price with (25% savings overall), I was extremely satisfied and impressed with the quick turnaround and professionalism of Mike and his team at Certified Tire GoodYear Livermore. Keep up the great work!!
Got a flat tire driving through Livermore and was very happy to see this place open on a Sunday afternoon. Not only was the service excellent, but I got a very good deal on a set of tires (which I was starting to shop for, so that was timely). Scott listened and recommended the right kind of tires for my needs. Even if youre not in Livermore, its worth the drive.
👍🏼 👍🏼 👍🏼 These guys are awesome. Thanks Chris for the oil change and tire rotation.
Awesome customer service! Highly recommended. Mike knows how to take care of customers
Great fixed my flat tire for free! Ill be back for other service...😉
Excellent speedy service! I had one hour to get tires to surprise my lady and their team totally came through. 👏
Man, i cant tell you how TOP NOTCH the service is here. Came in 20 minutes before closing for a tire patch. 13 minutes later Im on my way home. SUPREME SERVICE! I couldnt have hoped for more! Bryan, you saved my week bro! I will definately be back for the other 3!!
Extremely helpful. Took less time to complete job than anticipated.
Im a diesel mechanic myself. So, my standards for a reasonable shop that does good work and is honest are pretty high. Its hard to lie to someone that knows exactly whats going on. These guys have always been honest with me and theyve done fantastic work on all my Audis.
I went in for a oil change and to have them look at why my car was making a weird noise coming from the Front driver side! They had a promotion going on and i got an oil change for $3.95! wow i was so stoked! Mike the mechanic was very helpful!
Always been satisfied with their service going here for the past 7years with all my cars.Mike and Chris are so proactive and terrific customer service.
Mark did an excellent repair on my tires. RECOMMEND!!!
Great service. Mike is super friendly and super helpful
Great customer service, would go back again. Chris in the front very helpful.
Best tire place ever. Quick, quality service at a reasonable price.
Great service especially on front end!
Mike and Scott are always super friendly. They do a great job.
Had a flat tire, took it in and Scott patched it up--plus two other tires he noticed leaks in--completely free of charge. Very cool guy.
On Friday the 13th, just before 6 pm, I discovered my front tire was leaking air. I called Good Year Tire and Service Center at 1485 First Street in Livermore, which was the nearest shop. Service Manager, Scott Hammons, told me they close at 6 pm and they were just about to close. I told him I was in the area having dropped off some high school students at Granada High School and was not sure what else to do. After he put me on hold for a few seconds, Scott said to Come on over and lets see if we can help you out! I arrived a little bit after 6 pm, and Scotts staff quickly and efficiently fixed the tire. I felt so badly that they stayed past 6 pm to see what they could do to fix the tire, but none of them even seemed to mind, and were more than willing to help. They were all so kind and made my lucky day! Thank you so much.
Great customer service! definitely recommend!
Mike and Chris are great.they give you that hometown feeling.
Great and honest place for auto repair, best warranties in the business.
Friendly, helpful, Scott is great guy, definitely would go back.
Thanks to Mike Klingenbeck and team for getting me fixed up this morning A-1 Service and prices
Had a small issue after an AC check and recharge. Lon the store manager took car of it. (5 stars)
Great staff great service Mike your the best!!
Cant thank these guys enough, finding the tire size I needed was such a pain but they got me what I needed. Called just about every tire shop in Tracy to try and get tires for my new wheels and no one could get me anything same day, Id have to wait 2-3 days for tires.Started calling shops in Livermore and when I got to this one they told me they could have them in by afternoon and got them ordered over the phone. Dropped off my wheels to them and came back a couple hours later to pick them up. None of the wheels appear to be scratched which was a big worry of mine because they were brand new, and the guys there were very nice. They didnt recommend ridiculously expensive tires and Im about to put the wheels on my car and see how the tires they recommended do.I was even walked through how to reset the tire pressure monitoring system but was told if I dont want to do it or cant figure it out to bring it back and theyll do it for me. They also made sure to tell me about removing factory stud clips that could damage the new wheels before installing them which I wasnt aware of.I will definitely be recommending this shop to anyone who needs tires and Ill be coming to them from now on.
I was having tire problems and everyshop in Livermore said for me to make an appt. I stopped by Goodyear expecting the same response and when I asked if they could CK my tire out they were out cling my tires and Dillon them with out me having to stress.I will now make this my tire shop as they are there to help not put you off for an appointment.Love this place👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Not satisfied with the cost I paid for the labor but they tried their best to fix my AC. The labor cost would be much cheaper if they are experienced with AC troubleshooting. I brought my truck to them 4x to finally fix the AC of my nissan pick-up truck.
Highly recommended! Best service around!!!
These guys treat me fairly and their prices are very reasonable. I am a weekend mechanic whos almost done it all so I know when a shop is trying to feed me BS. These guys dont.
Refused to even take my information or look at my care when I walked in
I am a regular, happy customer of Certified Tire in Pleasanton but went to the Livermore location for periodic maintenance because it was closer to home. They were nice enough up front, but (someone) clearly didnt know what they were doing w/ my Prius. After about a week following service I was driving to LA and noticed that my car was idling horribly to the left. Moreover, it was sluggish and making a growling noise going up the many hills on the way. This was very stressful given that it is a 5 hour trip, not to mention how desolate I-5 is. I called them up to ask about the noise/idling and was told that my tires needed to be replaced, bla bla bla. A bit skeptical at this point, I took my car to the Toyota dealer in Santa Clarita and they discovered that Certified Tire didnt fasten the air cleaner hose properly. The air cleaner was one of the many things the sold me on. I guess it was a lesson well learned. It is difficult to find honest, capable mechanics. From now-on I will be going the extra miles to the Pleasanton branch, or another service center altogether. I hope this helps.
Bad service, had a flat tire on the freeway called AAA, they found this place for me to fix the tire. Showed up and they don’t wanna work on it bc they busy, saw 2 guys and the “BOSS” chilling and they couldn’t do a 10-15 min fixI’m not from the area, i can’t just come back the next day. I’ll make sure NEVER stop here again.Don’t waist your time here.
Great store and staff, will visit again
Cheap people Over changes
Scott Hammond is a manager and is wonderful.
Great Service, really helpful staff!,Thank you!
Have been going to them since moved here. Recently I had a flat tire. Talked to Mike, he said to leave it and they will get to it when they have time (Which is fair since they were already working on scheduled appointments) Couple of hours later received call that its fixed. They removed spare and installed wheel, checked pressure in all 4 and did not charge me for patching the tire.
Fast and professional service.
Came in close to closing time and they still got us in, very friendly
Good customer service
Always fair with me and Ive given them a ton of business as a result. I wont go anywhere else in town!