This is my second home... love the store. Great selection always has good sales on holiday weekends...

This is where I go to exchange money for project materials and tools. The nearby Lowes exists too when I need something in metric, but the service and helpful staff seem to all work at this Home Depot.

Great if you need bug spray or a screwdriver, but try and get anyone competent to help you with anything and see how far that gets you. Me: Im looking for stair balusters. Associate in lumber: Whats a stair baluster? Next associate: I think we used to have those, but I dont think we do anymore. (I found them myself) How much business do they lose by not supporting their non-PRO customers? I doubt they care.

This young lady Bianca. Black hair. Maybe 5’5 height. On Sunday. She was very helpful when we asked for her help. We asked her what we were looking for. She walked and showed us were the materials we wear at some things were out of stock but she pulled her walkie talkie out and scanned the product to check of other stores had it. We didn’t have to tell her. Very helpful, Very respectful, very professional kudos to her. We will be shopping there more often. Excellent customer service.

Nice, well stocked & clean. the employees can be helpful if you can find one. this business is way understaffed. It can be difficult to get help & its usually difficult to find the cost of items.

Hardly anyone knows where the stuff is you have to ask several times before some one comes to help. You will be surprised if that person knows anything who came to help.At the end you are off your own.

I went here with my sister Grace and we had a blast. Rick was super helpful and funny and helped us with all of our needs. What a great team player. IS THIS LOUD ENOUGH?

Thank you so much Bianca D. for your assistance your were very helpful and patient with all my questions., your very kind and care about your customers needs. And to Elijah who checked me out, your quite funny and very outgoing, speaking loud enough so my father could hear you was a major plus. Thank you both for your kindness. 5 STAR service, I drive from Hayward to Livermore for just this type of Customer Service.

The employes they spend a lot of time using the cell, and they don are doing well with the question s we, have

I was looking for a marker wand to be used with designetss spray paint cans. This is the only place in the whole Bay Area to have them in stock. Still, it took a LONG time to find them in the store - the two initial associated I asked were a complete waste of time, one said people steal them (why would they tell me that?) Another wasnt able.to use the computer to lookup the SKU to find them. I was about to leave pretty upset and I asked a guy that, without saying a word, took a huge ladder and went up on the high shelves and pulled one out of what looked like a secret box. The scene was surreal, there was no way anybody could have found those...

Staff is not trained and not helpful compared to other HD

Saw plenty of dads in Jean shorts and white Kirkland court classics. A few of velcro costanza wallets. 10/10 would go to this one again.

Im always inspired by this Home Depot. A lot of activity!

Unable to order Roofing panels unless I pay extra to have it delivered somethings wrong with this

Good service.. And great selection of items i needed

I love home depot, its the adult version of Toys R Us.. Jessica in the appliance department Help us with our new kitchen, very excited to start using a kitchen more!

Great staffGreat shopping and productsThey sell a great productFor pouring paint

Used to love Home Depot. Employees all seem stressed & arent friendly. Garden staff are curt & unhelpful, were talking to each other, laughing while we patiently waited for them to acknowledge us. One exception though, employee named Jabrel, who was polite, helpful, & went out of his way to answer our question. Too bad the others arent as friendly & helpful as this young man.

Much better this time around, quick in and out, return was easy with my receipt

Technician was supposed to call to do the measurements between 7:00 am to 9:00 am and not body call us, when I call to Home Depot measurements department they told me the technician has an emergency, it’s very disappointing I canceled my schedule all day for HD do their job and no body even has the responsibility to call me earlier like it was supposed to do it to let me know that they could not perform the job, I do not recommend do a job mostly when you need it ASAP

Helpful associate and you ll find everything you need...

Curbside doesnt work! Youll end up waiting forever and end up going inside to find out where your order is anyway. Ive had problems every time I go to pick up my order. Confirmation even says curbside pickup. A manager really needs to take a look at that service or eliminate it. Its very frustrating and does not work for the customer.

I have always been overwhelmed in home improvement stores, but I just had the best experience in this Home Depot! Everyone was very helpful, but Robert who assisted us in lumber really went above and beyond. We just upgraded from years of apartment living into a townhome, so I anticipate many projects in our future. See you again soon!

They had what I needed it was quick and easy no line very friendly helpful staff

Yeah the girl that help me with my return Sierra she was really nice and did a great job thank you Sierra

Home depot is a mans hardware store or a contractors hardware store Where Lowes is a housewives Hardware store.

Called beforehand for an item, had to ask several times to get pricing and they said the item was in stock, drive to store to be told they dont have the item in stock.. awful customer service

They hire a bunch of people with no experience in the department they put them in. Employees walking around like zombies go to Lowes 👍👍👍

Love that Home Depot is finally back to regular seasonal hoursOpen until 10 PM Mon-Sat

Love wandering around thinking of new projects to start.

The worst place to buy anything (HD Livermore). Poor customer service, cant find anyone to help, they are chit-chatting among each other, you name it. Their favorite phrase: I dont work in this aisle. When you finally find someone, you try to get their attention, they ignore you pretending they never heard you calling them (right in front of you) uhu sure. They act as if they are doing you a favor. THIS PLACE REALLY SUCKS! 😡🤬

This homedepot koo and all but I tried renting a gas saw and they dont accept cash only credit card . Womp -____-

Crowded. Friendly people. Covid same. Great nursery there.

Came in the other day trying to figure out how to hookup a wire basket/crate onto a bicycle and Mac in hardware went above and beyond helping me out. He made some recommendations and when I brought in my bicycle to confirm what the best option was, he helped me cut some wire to attach the basket. Thank you Mac!

Livermore Home depot has horrible customer service. Ordered a ladder and drove from Pittsburg. Went to a order pickup and waited for a long time till someone helped us. They did not have to order ready. She told us to go pick it up in the aisle. We went there and the ladder wasnt there. Spoke to another employee, told her out situation. She checked the item and it said there was one in stock. Informed her we did not see it there, she said the system needs to update so if its not there then we dont have it. Didnt get up off her chair to go check for her self. Told us to go to tracy, drove to tracy during rush hour and they had to refund us there and had to get another order going. Livermore store told us it was in stock when we called but then when we arrived told us they were out. Wasted 2 hours, so thank you.

Went for paint and a new mini blind. Dylan was super helpful mixing our paint. Yna was efficient cutting the blinds.

It is a good place to shop and they do not beg for your money cost. More than Lowe but they do not beg for your extra money out of the way for me bye 8 miles and cost more but they not begger

Needed to get some extra tools! My visit was pleasant! Thanks!

Employees rude, and when I special ordered, the order was incorrect. I had to go back to store to correct

10 out of 10 hands down the best Home Depot no that doesnt do it justice the best hardware store Ive ever been to in my life! The workers are knowledgeable and instead of just pointing and saying I think that thing is over there they actually walk you to it and they actually know where stuff is its like they take their job seriously it is freaking awesome its my personal opinion that they should take all the workers of this Home Depot and spread them across the United States all the other Home depots to show them how to correctly run a hardware stor. I bought most of the tools that I need for my business at this Home Depot and was help by Sam at the pro desk....if the owner is reading this right now you need to make Sam a G.M. he was extremely knowledgeable about tools and talked to me into buying the Milwaukee product which is the best tool Ive used so far and he knew tons of information Im like how does this guy kown so much..... regardless to say he knows tons thank you once again Home Depot Livermore I hope to someday pass by my only regret is that I wanted to contact the prodesk to show them the picture of the tiny home that I built with the tools I bought from there but they were busy probably because theyre so awesome. Thank you guys,

Great service. But they keep taking my money 🤣

I think they must have some special training to be that rude and go to such length to be disagreeable. Last time I went I got some paint for my fences. They didnt reseal the bucket and it spilled all over my car... When I went back to complain they couldnt care less.

Friday at 4 o’clock. One cashier on Isle 2. Line of carts from the front of the store to the back. Multiple customers complaining. Older gentleman behind me complains to another associate while I’m checking out. My cashier tells the old guy to leave if he has a problem. Why should we have to wait 20 minutes to give you our hard earned money to you Home Depot? Get your s&it together. This isn’t your first year in business. Shameful

Livermore Home Depot is very good one. Large with lots of stock. Lumber dept. Is great as theyll go and pull in stocks from the back right away.

Staff here is hit or miss. After we moved to livermore this year, we have had some very helpful staff guiding us in our home improvement projects. The online delivery department has lost 1 of our orders (were refunded), but it was a headache nonetheless. Other than that this is a pretty normal Home Depot.

Dmv works faster than these people

Great selection and fast curbside pickup!

Waited 20 minutes for help to get an item that was way up on a top shelf. Asked an employee he said he would help in a couple of min. After 10 more min. I left

Helpful staff but there is also a new ace hardware moving in to Livermore.

Great, friendly staff, large space and variety selection. How doers get done

Staff is super helpful and knowledgeable! However its really hard to find things in the store without their help in my opinion. I also hate that all the registers are at one side of the store so if you didnt park there you have to double your walk.

Where Handyman in Hayward gets its materials.

Same as with Lowes, but you might find it there or at least a different brand .

Ive been quite impressed lately with Home Depot. It seems like they have hired some very knowledgeable individuals over the past year or so, and that is a VERY good thing. They are helpful, know the products and the isle where they are located, and they are all smiles.Id have given 5-stars, but they need just a few more.

Always like this place. Individuals in the parking harassing customers not appreciated

Found what I was looking for. Service was great.

Fast service. Well stocked!

What can I say about Home Depot?This is the place where contractors can easily get in and out. Lets not forget home owners can also get tips and tricks from the knowledgeable staff. There is almost always one near so if you find yourself out in the field needing a random part this is the go to place.I only wish they could create a store that has the same model. Its always hard to find what you need when every store is different. They literally can have the bathrooms in the front, either side, or the back.This store has saved me in more than one occasion. Allowing many customers to finally get some sleep after spending days in their sweltering house.

Dog friendly

Absolutely despicable. All of the people are completely incompetent. We were on the phone for 2 hours while the customer service rerouted us back to the main menu and kept having new people answer Thanks for calling Home Depot how can I direct your call at least 30 times. So they then after two hours admitted that they didnt know what they were doing. We came down to the store to which we waited 3 hours for a door that we picked out just to pay for the door. They let people pass us in line because they told us they would call a manager. 3 hours later and no manager, they finally had us pay for the door and we needed to get it delivered. Then we call the day of delivery because its not here and wait on the phone again for two hours jumping back and forth between people who have no idea how to do anything apparently. Literally all we wanted was one item to be delivered and nobody can figure anything out. One of the ladies even laughed after us waiting 3 hours and her finally listening to us telling her we didnt need to order a door and that we just needed to pay for one they already had in the store. Completely and utterly disappointed and astonished at the stupidity of these people who someone decided should be hired. If you HAVE to come to this store, just get your items on your own and go to self check out because everybody here is incompetent. Just go to Lowes. Or literally anywhere but here.

Needs to be Clean, organized And Customer Service!!

The staff at this location have to be the rudest group of human beings that work in customer service if ever you need a model for what you want your staff not to do. Visit this location I however am done with Home Depot entirely and will take my business to lowes going fwd.

Im disabled and always come in my power chair i always find what i want. And get treated well by associates and patrons.livermore is best

Service was simi good employee as not very knowledgeable about what we were looking for.

Great staff, friendly and very helpful 🙂

Livermore Home Depot has very few employees out on the floor. Its been like this for the last few months.

Home Depot seems to vary from store-to-store, but this is one of the good ones. The store is always clean and organized. It is huge, but the Home Depot app makes it easy to find what you need (and they have good signage). The employees are usually friendly and helpful (I’ve only had 1 bad experience after coming here countless times). The cart area is always stocked and the checkout is quick, even when the store is busy.

Every time Ive gone here the CUSTOMER SERVICE from the employees ARE excellent and are very helpful and ALWAYS knowledgeable...

Sadly no different from other Home Depots, terrible service. Tried to buy a dryer today, no one around. Finally found someone who worked there who would not / could not help me. He begrudgingly said he would call someone, and made a store announcement to the rest of his uncaring coworkers. We waited and waited in vain. No one came to accept our purchase as we had already picked the model without help and were just looking to buy it and leave. Instead we just left. Too bad, I would be fuming if I owned or managed the store and lost a sale as easy as that. Same one is available at Lowes and Best Buy where I have always received better service.Update more than a year later:The fact that its been over a year and nobody from the store or corporate office has reached out or commented on this experience and losing a sale to their competition shows how little they care. Most businesses would send something of an apology and invite me back, but not Home Depot. To be fair, they likely get a ton of negative feedback from customers leaving management little time for such feedback. I will definitely continue to spend my money with Lowes and Best Buy instead.

Great selection of plants. Friendly service.

Changes to brands of screws. Had to call home and get instructions on which to buy.

Call the store number for curbside pick up. Text and online system dont seem to go to them or provide confirmation or time estimate.

Absolutely terrible numerous appliances we looked at were either not in stock or they were priced incorrectly. I also asked about the floor models and they would say know those are not for sale and there is none in stock for months so why even have it on the floor and for you information we went to 3 Home Depots

These guys dont even want to help. Their answer is always I dont know or we dont have it. They dont even bother to do their job. Ill just go to Lowes

Has most anything you need, though the garden area could always use more help.

Was happy to get my stuff from a pickup location great service

This particular home depot is amazingGreat atmosphereGreeted with smilesEmployees where I found what I needed were very helpful.Check out at the pro desk was greatFive stars for sure.

Have spent upwards of 10 grands at this store in the past couple years. Great value. Kathy and Denise from kitchen design was amazingly helpful. Kathy was well-informed and flexible and worked with us on our kitchen remodel. Why only 4stars? Like other HD stores in the bay, support is non-existent if youre shopping for hardware etc.

In and out quick found what I needed.

Thank you . Owner

Typical big box hardware store. It is one of the few places to go for home projects. Pricey, but not as pricey as smaller stores. Getting hello is catch as catch can.

Livermore Homedepot is the best. Helpful associates. Everything you need for your home in one place.

Great place to go for all of your projects, cashier lady was very down to earth kind.

Large selection. Good products

Love to shop here.. everybody knows and loves my dog..

Took a little bit to get the right info for paint but livermore store was very helpful. Good conversation and service.

I like home depot. They got lots of goodies and a nice staff. Also their pineapple fanta was yummy.

Very helpful, professional and nice. Easy in and out!

I found what I needed thanks to the nice store employee who helped me.

Very well stocked and very helpful place very large parking for large vehicles just sometimes find the forklift driver take little will but very good place

Fantastic service. Knowledgeable staff. The self checkout has been updated and is now very nice and easy to use.

Seems to stock the same as the Pleasanton Home Depot but less congested in the aisles and parking lot. The 2 Home Depots are equidistant from my house so its an easy choice for me.

I usualy find whatevee it is im looking for

They are actually enforcing face coverings this week. The store was more organized than usual.

This experience for me rated a one, trying to look for some shelving, that they said they had online, had no luck. Difficult to navigate Poor experience for me this time. Usually a very excellent experience at this particular Home Depot staff is very helpful and knowledgeable.( On this particular visit ) The wife on the other hand had a fantastic experience got everything she needed and then some....

No help. Searching for a associate to help is like going to a dentist office and getting drilled for hours! Miss osh!

Its a pretty typical home depot.

Nice Home Depot, they need to sweep their lots though, lots of nails and screws strewn about.

Live in San Leandro home depot is terrible take a drive to Livermore fast in and out so much better

Took me longer to check out than it did to find my product!