Great haste free buying experience. My wife and I were looking to trade-in our truck and get her into something with more room for the 3 kids. Adriana was extremely helpful and amazing to work with. All the staff we worked with were great and will definitely consider buying from them again, when the time comes.

Absolutely one of the best car buying experiences we’ve had. Our salesperson, Spencer Woodhull, was wonderful! It was HOT in Denver and he ran back and forth grabbing keys because I kept changing my mind on what I wanted to see and he never seemed annoyed. I am in love with my BMW X5 35d. He answered all of our questions and went over all the bells and whistles of this sweet ride. Financing was super easy and quick! Highly recommend this dealership!

Cindy was great and helpful on getting the issues resolved that I was having with the truck so I will give 5 stars. If Cindy hadnt been so great my review would be 2 stars because the truck reeked of cigarettes when I picked up. I know its hard to get good clean people to work nowadays so i will lay off. But if I was management I would want to know.

I brought my older 2000 Silverado dually in for a few service items. I came to Alpine after experiencing issues with another local dealership. Cindy my service advisor was extremely thorough, she took time to explain the service that was being completed on my truck and communicated promptly during the whole process. My truck was completed on the date they promised. I will definitely bring my truck back to Alpine when it needs more service. The service department is up to date and very clean. Thank you Cindy and the rest of the team at Alpine.

Sells gentle man that help me out today was amazing. Very patient, detailed about the car, help me choose the proper vehicle to fits best for me. He knew right away. Sergio Galindo is the name great guy!!!!!

I needed the rear AC repaired in my 2019 Envision blowing heat only. I had a 10 day wait for a service appointment. The service folk expected me that morning and treated me professionally. The Service Underwriter Cynthia was great at communicating their process of diagnosis and expected repair timing. Unfortunately with supply chain issues, I had the car in the shop for a week before the part arrived after they had torn my car apart to diagnose the problem part. She texted pictures of progress, explained the repairs required, and scheduled a time for repair completion. It took longer than I expected but when I picked up the car, it was clean and detailed and almost felt brand new. She was apologetic for the labor delay due to staffing schedules, but the car is better than the day I purchased it. Service folk like Cynthia are gold. She and her service technician should be recommended for their professional treatment, humor in a difficult service part chain supply dilemma for treating me well and communicating updates. Their pictures were worth a thousand words and kept me calm through their trying repair. I would recommend Alpine Buick, just understand that these are tough times for parts and staffing- but they got it right with their delivered outcome and professional service.

We just bought a new truck and could not have been happier with the service provided. Eddie Bustamante did an amazing job with showing us our options and giving us an accurate estimate of what we were looking at. Alex helped us with the financing and made our process quick and easy. Will be returning.

Well it is been nearly 2months I have been waiting on a return call. I purchased a 1500 Sierra from them used with a clear Carfax report but within the first month of having the vehicle, I noticed that some paint repairs have been done to the truck. I went back to the dealership and they said they will return to me. Even their paint guy whom are painting at the back of the premises said he see the defect. The sales personnel whom helped me was very good. But from above him the sales manager wasnt very helpful. Pls double check your purchase from them.

Little history first I was a sales manager for a major dealer for 5 years and a tech before that and I offered to alpine my trade in that was already professionally appraised before even offering my car appraised for 3500 by KBB and also a appraiser company. They tried to offer me 250 bucks at alpine for my trade in and was wanting me to pay twice the down payment. I would recommend before buying do your research and also make sure they stick right

The dealership was very nice and clean the Salesman was very nice and worked out a great deal for me. I was grateful and the time of closing the deal was wonderful. They listened to what I wanted and tried very hard to accomplish what kind of payment I liked.Coleen D

Yes, nice new dealership but inventory is currently low - like any other dealership in the area, but I dont see that as being a reason to blatantly ask for $5000 above the posted MSRP sticker price when everyone else is selling at MSRP. Taking my business somewhere else.

Spencer was great! He found a vehicle that had everything I needed and a few things I didnt know I needed! The whole process went as well as buying a new car can and i am thrilled with my Acadia. Even though I kept him there well past closing, he had a great amount of patience with my 1000 technology questions and showed me everything I needed to know. I will definitely be back to purchase other vehicles from this dealership and I will be sure to send anyone that will listen their way as well.

Michael, Sergio and Alex were great! We purchased a 2022 2500 Sierra HD Denali. Start to finish, less than 2 hours!Can’t wait to get the truck off the trailer!KB

Yesterday I had a great experience at Alpine. My sales professional was Kevin Nicholson who could not have been more accommodating and kind. He came to my house to pick me up because my old car had died. He had all of my paperwork completed and ready so that I simply came in signed my documents with another great professional Alex in the Finance Department, and I was on my way. By far the best car buying experience I have ever had. Thank you Kevin!

Working with Eddie Bustamante was a joy! I was also impressed by the robust inventory there at Alpine.

Javier Hernandez greeted my wife and me with a smile and introduced himself. We sat down and when it was all said and done, we left the store with smiles on our faces. Everyone was friendly and courteous to us. I want to thank all of the Alpine staff for an excellent experience.Another satisfied customer.

It was a fantastic experience. My sales rep- Megan was so knowledgeable and helpful with finding the right truck for me. I couldn’t be more pleased.

DONT TRUST THIS DEALERSHIP! I posted about a month ago regarding my “purchase” experience, in which I shared that The sales man, Jorge is the worst “sales man” I have ever dealt with. Now I come to write regarding the vehicle I thought I had “financed” and all the issues that have come about. I purchased a 2021 GMC Sirra less than 3 months ago. Right out of their show room. Now with less than 5000 miles on it I’m having issues. I purchased this vehicle for my son and I. As a single mom all I wanted was a safe and spacious vehicle, especially for winter times. Alpine Buick decided to screw me over with not only leasing the truck and not telling me, but now having check engine light on the brand new 2021 gmc. My truck started to shake right on the highway about to give out and the engine is making a popping noise. In the image you see the check engine light and other lights as shown. I’m afraid to drive the truck now thinking at any point it can leave me and my son stranded anywhere. DON’T purchase or lease any vehicle from this dealership. Worst service and new vehicles break.

I purchased a brand new 2021 Sierra Denali from this dealership on 8/28. They ensured me that the vehicle would be in within 2 weeks. The sales agent told me the last he heard the vehicle was in Indiana forgetting that he had help me download the app to track the vehicle and it never left Michigan. After going in today to check on the status, they are now saying 9/29 at best which is over a month since purchase and not the maximum of 2 weeks I was told. They will tell you what you want to hear to get you to close and will do nothing to make it right. I would advise taking your business elsewhere as I have choosen to do. Your word is everything, these folks dont stand behind it.

Terrible service from uneducated and/or lazy mechanics. Had to return multiple times as dash lights came on after service when there was none before. Terrible customer service. When you request to speak with management you are ignored. Quoted wrong on multiple items. Not offered any kind of compensation. Still have to go back as I just realized I was charged for an alignment twice.

Transaction was prepared and ready when I arrived so it was completed quickly. Mike did a great job of communicating and keeping me informed. He and the service dept. quickly got a cosmetic issue with the truck corrected.

THE ABSOLUTELY WORSE CUSTOMER SERVICE THAT I HAVE EVER EXPERIENCED, THANKS TO ANDREW & CINDY, IN THESERVICEDEPARTMENT. I WILL NEVER RETURN & I WILL BE SURE TO SHARE THE INEXCUSABLE EXPERIENCE WITH ALL I CAN.

Rick Vidal is absolutely amazing. He is friendly and knowledgeable. Rick makes everyone feel like family when he helps his customers. Alpine is my favorite dealership because of the great service I always receive.

This was without a doubt the best car buying experience I have ever had! Working with Rick and Joel made the experience very enjoyable during a stressful time. Between the vehicle shortage and expecting my second child in days, this could have been a very difficult process. But the entire Alpine team, from top to bottom, were wonderful! They truly understand what it means to take care clients and they have earned my business for years to come. I am very grateful and could not be happier with my experience!

I had an appointment to have me cars oilschange. This was my first time at this new location. There are two signs pointing for the service area. Not knowing if I should pull forward into the garage or not because I was early I stopped just short of the garage to walk inside and ask for directions. I was aggressively waved up into the garage by a staff member through the windows inside the building. As she rolled her eyes and pointed before I could even reach the door. Upon leaving I was also not given any instructions. The garage door was closed in front of me. And apparently I was supposed to know that it would automatically open as I drove towards it. Once again zero signs or instructions provided. So as I tried to figure out how I was supposed to leave the garage the same employee aggressively waved at me through the building again and mouth at me just pull forward. The two men who services my car were great. All in all I didn’t appreciate the unfriendly approach. It would have been nice to be greeted or helped in a way that didn’t leave me feeling completely stupid.

I purchased my vehicle here back in 2018. I went in for a maintenance of my vehicle, I was helped by Cindy at services. She was so nice, professional and explained all the steps. I was very thankful to have been helped by her. She was also so patient. My vehicle is now fixed and the whole process was awesome.

These guys are scam artists. Charging way over MSRP. I get supplier pricing through work. I found multiple dealerships that will honor my discount and said they have to because its the price set for my discount by GM. These guys wont honor it. I will never be back. Scam artists. I dont care that the market is crazy. Ill go to the other dealerships that are ethical.

Met with service advisor on schedule. Friendly, knowledgeable.Car was returned within the hour after receiving its first well baby checkup and oil and filter change and tire rotation.

They were on top of everything. Met my daughter and myself at the door and was very pleasant from the start. Shawn was very patient and knowledgeable about my questions and concerns about pursching a new vehicle. He helped me choose the right one for me.

Customer Service and sales are good to go The vibe from the employees was positive which is greatly appreciatedshowroom was in great condition clean and Bright. My Sales Associate Javier is truly personable and we actually talked about more than just a sale I can honestly say that I would go back and do business with Alpine and seek out Javier as my sales rep. Finance same thing great personality and conversation.

The entire transaction went smooth from looking at my options to signing my paperwork! My sales lady Megan was absolutely amazing! She searched the entire lot with me (to find an SUV with a hitch:) ), provided me with options, and answered all the questions that I had. Thank you Megan for making this process painless!

Service Advisor Cindy was great to work with. Good communication, direct and honest. Without her this rating would have been a 3. Customer Service A+

Have only spoken with them over the phone and made deal over phone. Wilson was very helpful and did everything he could do to make deal happen. Looking forward to closing the deal tomorrow, driving 280 miles to buy a used truck from Alpine.

Everyone is so helpful here and they make the car buying experience great. Aurora helped us out and she is nothing less the amazing! Thanks for helping us with our vehicle purchase!

I realized that I needed a new key for my Buick Verano. My auto alarm kept going off and I couldn’t stop it. The first thing I noticed about this dealership was how clean it was...even the service bays were clean. Everyone I spoke to and dealt with here was polite and friendly...absolutely willing to help. I was not overcharged. I now know where I’m going for my car service and my next new/used 🚘 car !

Andrew in service was amazing. He made me feel like it was my dealership. Once we got the vehicle checked in, he showed me where the bathrooms were where the coffee and water were. Give me multiple options to sit to include The service waiting area, and multiple locations on the showroom floor.Andrews people centric attitude is amazing, he was friendly, personable, his customer service was beyond reproach. If I had a job available I would’ve hired him. He exemplifies customer service to the finest and absolutely an asset to Alpine Buick.Because of the Andrew, Alpine Buick is my new dealership!

Alpine is the best sales and service in the biz. The people there make a big difference.

Amazing service. I have had multiple problems with my 2019 GMC Canyon, and The Alpine Gmc service department has been amazing. My service advisor, Jacques, has gone above and beyond to meet all my needs, and has made sure that my vehicle is being fixed properly. He is always professional and responsive and has addressed my questions and concerns in a timely manner. Hands down, the best service department I have ever used.

Rick was amazing. The process was easy, and he explained everything. It was the first time Ive actually enjoyed buying a car/truck

Fantastic service, over and beyond to push for appropriate warranty adherence, and very responsive and super friendly staff. Cyndi is the best!

The service we have received is Great!!! The Service Dept are knowledgeable, courteous even a customer shows up early, really early!We very much appreciate the Alpine Team

Rick Vidal IS Alpine Buick! - Rick is a superstar. and the reason we are return customers. His level of service and attention is second to none. If you have not had the pleasure of working with Rick Vidal at Alpine.... you are missing out.

I had my oil changed and it took an hour and a half...it should have only taken 30 minutes. They did a great job with my car but the time it took really inconvenienced me and made me miss a doctors appointment.

The Alpine crew is absolutely amazing! The service department manager Cindy recently made a tough situation much more manageable and we cannot appreciate her help more!

I really like doing business with Alpine Buick GMC. I just bought my second new car from them and they are great! Everyone is friendly and very customer focused. They got me financed for my new vehicle quickly with a terrific price and interest rate. I am going to drop off my trade in and pick up the new one on Monday with their new curbside service. I havent even left the house. I bought a car in my pajamas! Pretty sweet! Kudos to my salesperson, Brittany W. and everyone involved. Great job!!!

After negative experiences at other GMC dealers in the Lonetree area I decided to give Alpine a try. They flat out nailed it. Cindy treated me like I had been a life long customer. Vehicle was fixed and I was back on the road without any disruption. Well done.

Was waiting to write a review but can’t justify holding off any longer. I really cannot understand the 5 star reviews of this place.1.) I bought a vehicle here and was told that it needed to go through a quick inspection before I could take it home. The windshield glass needed replacement and they do a standard inspection for all cars.I paid for my car and then didn’t get it for OVER TWO WEEKS. In addition to that, no one ever called to update me or let me know what was going on. I had to call the dealership several times before getting an answer. The salesperson was extremely misleading. I was under the impression everything was fine and I would have the car the same day or in a day or two at the most.Had I know that the car I wanted to buy had been in an accident, needed serious repairs like an axel replacement and wasn’t going to be ready for a few weeks I wouldn’t have even considered buying it.2.) I finally get the car and as I’m driving home I notice a part hanging off of the driver’s side chair where you adjust the seat. I was so fed up with Alpine at this point (I didn’t list all of my frustrations above), that it wasn’t even worth it to me to go back.3.) Later the same day I finally have my car I start noticing crackling sounds coming from the car speaker. They never went away and I called Alpine to make an appointment to take the car BACK and get it repaired. They couldn’t schedule me for one month! And when I finally took my car back in they told me they needed to keep it overnight (ended up being two nights) and again, no communication on their part. I was told they were going to return my call and they never did (this happened several times throughout my experience here w different people).Honestly, these are just a few of many, repeatedly disappointing and dissatisfying experiences I’ve had here. I would NOT recommend coming here and I certainly regret my decision in choosing this dealership.

New place is nice and clean. Customer service was great. Waited an hour for oil change had coffee while waiting. Nice sitting area and coffee. Mt service guy helped out with wheels I was also looking at. Very pleased

I have always bought all of my vehicles from Alpine Buick GMC, except 1 vehicle it is my GMC Yukon XL Denali, when I wanted this car there were none in stock for a while at Alpine. I still take my Yukon to Alpine to get serviced and they still take great care of my Yukon even though I didnt buy it there. Its great when you are a returning customer to Alpine you get treated with excellent customer service and you become part of the Alpine family.Everyone that I deal with are great. I will continue to buy vehicles from Alpine Buick GMC and recommend them to other people. I see a lot of vehicles on the road bought from Alpine with Alpine stickers on them and I say to myself thats cool.

Megan Seger was very helpful in helping me by my lease out. Very happy with my service

UPDATE: After leaving a negative review, I was immediately referred to customer retention and was able to have my issue resolved promptly. Thank you.*Have requested a copy of the bill of sale for my used vehicle purchase numerous times via email to everyone in the finance department and voice message over the past few weeks in orde to renew my temporary registration and I have been ignored

Always Amazing! Corey in service goes above and beyond to really make things smooth!

I had mechanical problems with my 2021 Yukon. I called Cindy in the service dept and she was empathetic to my problem (unlike the dealer I called first) and suggested that since it is undriveable I should tow it in and even though she had no open appointments soon she said there are cancelations occasionally and they might be able to work it in. She pointed out that my buyer protection plan would cover the tow. It was towed in on Friday and on Wednesday she texted and told me the parts were in and the technician would begin the work. According to Cindy the technician, Joshua, stayed late Wednesday and came in early Thursday and made the full repair. Very impressive. Because of Cindys and Joshuas commitment to customer service my Yukon was repaired and available for our road trip - over a week before the first dealer could even schedule me for a repair. Amazing effort on Cindys and Joshuas part.

I wish I could understand the intent of this dealership. They just built a brand new facility and its readily apparent where they are getting the money to do so. I understand the need to make profit but, the ethics of the business model leave a lot to be desired. First, advertising a vehicle with discounts that only apply to a very select few buyers is just as bad as bait and switch. $4.5k difference between advertised and available price on a $24k vehicle is astronomical. Also, selling them for $4k over book is unreasonable. Waiting an hour before delivery of said number is unreasonable. Just state your price and work with that. Beware of any dealership who does not price vehicles. The below advertised vehicle could not leave the lot less than 26k without any discounts applied.

Took my car in for an oil change and a message on my display. They provided a ride home for me. Turns out I needed a new part and they had to keep my car for longer than intended. Communication with Drew in the service department was great!

I scheduled a balance, oil change and tire rotation. I was told by Cindy she had a different coupon for that(over phone) never saw coupon. Paid and picked up my car after hours. I get there and I can’t get out because you guys blocked the driveway with other big trucks with my car left inside the parking lot! I am very disappointed. I never did get my rotation done like I told 3 people there. I feel like I should not have to pay for it to get done when I initially wrote it down on the paper with Keys (in Dropbox) and told 3 or 4 people prior to dropping off my car. I called today and Cindy disconnected the call on me. She did not want to hear what I said. Please can I have a manager call me ASAP other than CINDY

A friend of mine got a truck from here got an extended warranty came in before the warranty was up told him there is nothing wrong with the truck. After we told them there is something wrong with the transmission they told us there was nothing wrong he drives everyday for work bring it in 2 months later and they tell us that is needs a transmission and the warranty is now expired after we have told them the last time something is wrong now they want to charge 10k to fix it worst place to go to do not recommend!!!!!

Brittany W was fantastic. She didn’t pressure me, she gave me realistic advice based on her experience owning a Buick, and she worked to get the numbers where I needed them. Overall a great experience purchasing a car!

Super friendly and helpful from the start. Megan was awesome she helped me get exactly what I wanted and I couldn’t be happier. Worth the drive to visit this dealership

I was looking to get financing but down payment was to high. Called the next day ready to move on and was told I had been approved for financing with a lower down payment. Thanks Alpine. Great team

Mike was a great sales person to work with. We really annoyed talking with him. Felt no pressure on the buying process. Had an excellent experience with Mike!Alex was also great to work with in the finance department. He pleasant and also was no pressure when offering the upgrades. Was an overall pleasant experience and I would buy there again.

We just bought our pre-owned Encore a few weeks and and the check engine light came on. The service department not only fixed the small problem, but did not charge us, since we had bought the vehicle so recently. We were not expecting that, and it was a wonderful surprise. We definitely bring it back in the future.

Sergio was very attentive whenever we needed questions answered, no matter how silly the uncertainty or obscure the topic. He was truly present and dedicated to helping us throughout the purchase and trad in process. You have a very promising sales professional on your hands, and he could become an extremely valuable asset to your management team in the near future.

It started out sketchy, but Mike made it a seamless process. There was a check engine light on, said they fixed it. Went to pick it up, check engine light on again. Fixed it yet again. Drove it 10 miles light came on. Let Mike know, he let service know. Took it in and they finally have it fixed.

Devin was my sales person. He wasnt pushy. He went out of his way to help me find what I was looking for. He also texted me back quickly when I was wanting another test drive. The parking situation is questionable on a busy Saturday, but I cant fault them for that. Free coffee and water was available. The building was new and well kept. Recommend going during the week when it is not so busy, but even on a Saturday I felt like I got 5 star service.

Juan was awesome, even brought the car for us. The 2021 Yukon is awesome!

Really a zero star rating. Horrible dealership and employees. Lied about vehicles features. Took the vehicle back. Was told they would mail me my check back. Instead they cashed it and refused to refund a credit card deposit that I hadon another truck. Also sent my calls to voice mail instead of letting me speak to a manager.

If you want to buy a car here, ask for Daniel. He is hands down the best they have. He’s more then a salesmen, he takes the time to connect with you and help you get what you want. He doesn’t push prices or cars on you he’s just there to help it go smoothly

My experience at Alpine GMC was absolutely wonderful!!I have known Ivette Drawe and her brother Rick Vidal for quite some time now. She made sure that I was in the best hands. Rick made my buying experience very easy, enjoyable, and one hundred percent stress free for my Dad and I! This is the exact experience I was looking for when buying my new 2021 Terrain! I would recommend this dealership to anyone looking to purchase a new or used vehicle. The entire staff at this dealership is friendly and eager to help! Thank you so much Alpine!!

Alpine took good care of me specifically catrina definitely will buy from them again!

You guys are the best of the best...thank you. Cindy and staff. Priceless....

Daniel and maverick were great help and the service was excellent and fast. I told them what I was looking for and they went above and beyond with their service. Thank you so much for all the help.

I am PCSing to Colorado Springs and did this entire deal via email, text, and over the phone. I am very impressed with their service and deal was amazing! Thank you!

Alpine Buick is a great place to buy a car. It was my first car from a dealer and I felt that Rick helped me understand the process better. Rick was helpful, knowledgeable of the cars and easy to talk to. I plan to recommend Alpine Buick to friends and family.

Thank you so much for being so patient with our communications in the afternoon. Thank you, Ahmed Tlamcani.I am looking forward to talking to Monica Rueda with an interpreter tomorrow afternoon.

Cindy in the service department is great, and had my truck in the next day for service! Thanks for the great costumer service it’s rare these days. Thanks again Cindy!!

Mr. Jorge Castro, best seller ever. Very professional and informative about the type of car we were looking for. If you guys will ever need to call or looking for any type of car he will be your best option.

Great service, My only complaint would be not finding parking. Staff was professional and friendly. Im now waiting for a call back to schedule a few add ons with the service department.

Great service Daniel and maverick worked great as a team, even with an unusual situation, they went out of there way to accommodate. My second truck with them, their new location is a great place.Phil

I brought our 2018 GMC Acadia in for an oil change and normal maintenance inspection. It was a very pleasant experience. I love the new showroom, and the music playing was Sirus XM 70s station - it brought back so many great memories. It wasnt Tim that brought the vehicle in, but his wife, Pam (FYI). Tim is younger than me, so he probably wouldnt have appreciated the music as much as I did, but I LOVED it! Andrew was the technician, and he was very thorough at not only checking everything on the vehicle, but he also reviewed the results sheet with me to be sure I understood everything that was done. Great job!!

I had my Acadia in for service here. I was able to drop my car off right on time and it was done before they had said. Good experience.

Alpine Buick GMC has done it again! We were notified to come in for some new deals and we still had 2 years left on our lease, they worked with us to trade that in for no cost and switch over to finance a new 2021 Buick. All of this could not have happened without Javier Hernandez. He is a great person and salesman! Alpine worked with us in 2018 and we are so happy we came back in 2021! They really want to work with you on price and want you to be happy with what vehicle you want! I highly recommend anyone come here for a new vehicle!!

Dan was attentive, followed up countless times and provided information to my questions. I am very pleased with his assistance in the car buying/leasing transaction. The entire group was courteous and showed intentions to make a good transaction and services.

Alpine Buick GMC was so helpful in Helping me get into a bigger better car and working with my financial situation! Aly was wonderful and knowledgeable about what would work for me and my family and what would work for us in the long run! Never once did I feel pressured, but get she was truly trying to help us get the best possible option! Driving away very happy in a brand new GMC and now my boyfriend is changing his heart on some of their options as well! Will definitely be back for any future upgrades!

Well I have been taking my enclave for a year now and the staff is pretty inconsistent. This time I walk kk Ed up was asked by to different staff if I had an appointment the 2nd one decided to check me in which was nice,was a 3:30appt for a oil change and tire rotation I arrived at 3:20 has to go find someone to ask if my car was done 4:45 and it was so that was annoying he didnt review anything with me just said he needed to print my receipt, in I paid and noticed my car was washed and Thanked him as I left.I dont expect the red carpet but I feel like the staff are not the type that go above and beyond or make me feel confident that my car is getting what it needs to keep it in top notch shape.Sorry for the long review just not impressed with the staff I have encountered in the past year!Thank you for asking

Always great customer service. They had to squeeze me in but got the job done.

Daniel was good to work with. Best part was that he didn’t act like a salesman and is great to talk with. Purchase was pretty straight forward.

Not the greatest experience ever. When I entered the store, the sales person who greeted me forced a smile and I didn’t feel comfortable in the store. I felt discriminated against because when I asked to see the car model I had seen online, sales person was a little hesitant to let me test drive. It felt like he wanted to see if I would qualify for any car there before talking about trades, prices, and deals. After agreeing to talk about financing and seeing if I could trade in my vehicle (a 2011 Jeep Grand Cherokee) he kept asking if I had paid off the vehicle. I did not feel comfortable at all there and unless you are looking like a billion bucks I would not recommend this place.

I went in on May 1st and test drove the Terrain and the Envision with Juan Rocha. Juanwas awesome and made me feel comfortable and answered all my questions. When I gotin the Envision I just knew that was my car. I did a lot of research on the cars even the Rogue I test drove at another dealership. Juan said he could tell I did my homework. I saw the car I wanted at Alpine with what I wanted in it and the price. We could not find it right away but Juan found it and I bought it. I felt very at home at Alpine everyone was so friendly. I was getting introduced to staff and just talking away. I will recommend Alpine to everyone. Thank you Juan Rocha for being so Awesome!!! Dawn Gundersen

Made appt for oil change and tire rotation. Also, fix malfunctioning park assist. So dropped off at 7:30 am. Cindy seemed unaware of what the appointment was for. No communication after from Cindy. I text and called multiple times. Finally, she said car will be ready at end of day. Toward end of day I text and said I’ll be in by 5:00. Arrived at around 5:00. Car not ready. Oil change and tire rotation done properly. Cindy said to call and set up another appointment for the park assist as wire tracing would need to be done. I would have appreciated knowing that by noon. Seems oil change and tires were completed at end of day. Better communication would have gone a long way.

Alpine and their service team is great as always! I mistakenly arrived 20 minutes late for my service appointment, thinking it was at 1030am when it was actually scheduled for 10am. They were flexible, and even though I had to wait a bit longer I was in and out of there with my free oil change!

Every interaction with my service rep was rude and condescending. I dropped off the car in the morning for my 7 am service and I had to call at the end of the day to hear the status. The car still wasnt finished and I asked her to call me when it was. She called my spouse instead of me so I showed up to the dealer with no information on the status. I had to take the car with me without the repair since I had not planned to leave it overnight. The description of the repair was vague and inconsistent. Charge $300 which they wont apply to the repair because I couldnt leave the car. Worst service experience.

I had no intention of making a purchase when I arrived at Alpine, but Javier convinced me with his exceptional knowledge, honest advice and friendliness. I absolutely love my new Buick Envision and am so happy with my purchase. Thank you for taking care of me!

Mike Malone a good salesman who gave me some much needed incentives and deductions. The only downside was the customer who just would not bring back this demo car when promised. Aggravating for me as a prospective buyer and for the salesman Mike Malone!

I was extremely impressed with Britany, who was great to work with. She is a very responsive sales rep and Communication skills are great with text and others. But when it came time to purchasing the vehicle, I waited over 2 hours for paper work on a truck they they clearly had just bought on auction or from the neighboring dealership. The truck clearly was just traded in and not cleaned up and then turned around for a quick sale with no inspection. Picked up the truck same day in the afternoon for delivery and there was a screw in the rear tire and also a gash on the front tire. Two of the service techs said not too safe to drive long on the tires. The manager tried to remedy the situation and said it was cosmetic damage only. It is tough to buy a $58,000 truck and have it not be ready and inspected. There was absolutely no pre-sale checklist or inspection for this vehicle.Update 6-23-2020Just moved it down to one star. I just put another $800 into the vehicle because they did not bother to do a steering alignment, the diesel fuel additive was near empty, and many other service related items. Two different repair shops that I need to replace all four tires. So that will be another $1200

I worked with Daniel. He made my experience amazing and really cared about getting me into a really nice car. He along with the Finance team were all so great. All in all this place has a great atmosphere along with some amazing people! Definitely recommend.

This is one place I will not be back to and one I would recommend people NOT waste their time with. Invested 2 hours buying a car only to have them tell us while we were completing the paperwork that they sold the car to another person who came in after us. It was to be my daughter’s first car and she was very excited and literally after signing half the paperwork and after the salesman told us twice that someone else wanted to buy the car but she was there first and his manager had told the other salesman it was sold he went to get additional paperwork and came back and said “oops, your car has actually been sold to someone else”. Very poor way of doing business.

Great job! Oil change & fuel filter change. Prompt service and facilities are very nice!

Had an appointment at 10 am. Our salesmen showed up at 10:55 and didnt start to attend us till 11:05. Tried to talk to Logan the sales manager, he didnt seem to care. I had an appointment at 11 am and now Im missing my appointment. Very unprofessional place. I dont want to say everyone is careless here just some more then others. Definitely dont recommend Nevin as a salesman. In my opinion try another dealership that actually values the customer or has some sort of compassion towards there customers.

Customer service is lacking greatly in this place. I guess maybe $45000 isn’t quite important enough for them to treat you with dignity. Won’t buy a vehicle here again and would not suggest anyone else do so either.