I cannot say enough good things about Brakes Plus and the county line location. From check in to getting my vehicle serviced and to check out each and every individual did their part and they were nothing less than phenomenal. Andre specifically was absolutely outstanding. He listened, gave direction, he was very thorough and patient. He assured I understood what needed to be done and he genuinely cared about the safety of myself as well as all of his clients. He always is going above and beyond. County line has a super great team. Thanks Brakes Plus! You guys are great!
Tim, Rick, and TJ have been awesome every time we bring a car for something… and we bring all of our family cars here! I often do not know what we need done, and these guys always explain things to my daughters and myself in a way that we can understand… they really go above and beyond in every way, even giving us advice about how to keep certain issues from happening in the future 😊 and I always feel like we have gotten a fair deal too! Thank you to everyone at Brakes Plus on County Line Road in Highlands Ranch…😊
I recently brought a Camaro, Highlander and Suburban to their shop. This is by far the best auto repair shop I have gone to in my experience. They are reasonably priced and they do really good work. Brought three different vehicles to them to fix various issued that previous shops had worked on and not able to fix. The gentlemen working at the shop are very courteous and responsive to my problems. The main thing is they stand behind their work. They fix the problems. Just in case it was not done correctly the first time they take it back and fix the problem at no charge. Its refreshing to have reliability and honesty to count on with a auto repair shop. Thanks guys!BTW, they give free ride home and pick you up. So, you have car trouble take it to these guys.
I have always had great experiences with this Brakes Plus. They are honest, professional, and very reasonably priced. My most recent visit came after an oil change at a different service shop (one of a five-pack purchased prior to discovering Brakes Plus), where they quoted me $450 to change transmission fluid in the front and rear differential and the transfer case. Thankfully, we declined and decided to get a second opinion at this Brakes Plus where they informed us that our vehicle did not even have a front differential since it was tied in with the automatic transmission. They changed the fluids for the rear and the transfer case and it cost $150 total. They are always on time with appointments, they explain things clearly and are very accomodating and honest. Highly recommend.
This location is so nice and clean well maintained, the customer service is genuine there honest and reliable. The manager there really has the place running like a team, he is an amazing guy really nice easy to talk to and you can tell that the rest of staff follow that leadership. Hands down this is the best location and should have your business, theyve had mine 10 plus years now not 1 complaint
TJ and TIM are the greatest human beings to have ever been put on the planet! They made my experience so easy and helped me when other people didn’t. I will always come back to this brakes plus location! Thank you!!! Highly recommend!
The staff is very competent and they act with integrity. While waiting I overheard the assistant manager call 2 customers to let them know the inspections went great, there were no issues, and there were no charges. Often shops that offer free inspections find something to fix.I would advise scheduling an appointment and dropping off your vehicle vs waiting. I had an appointment for an oil change that took 1.5 hours. This is the only reason I didnt give them 5 stars.
Awesome service and knowledgeable technicians! Very helpful and honest with work needing to be done taking cost into consideration. Would recommend this location to anyone!
Went in for a front end alignment which was completed in a little over an hour. The prices are very good but the cars wheel center was still off after the alignment. I did not live close so they advised me to bring it back later in the afternoon to be redone. On the second attempt the issue was corrected and they were apologetic for the issues. Only problem was not being done correctly the first time and having to take a portion out of my day to waste traveling back and forth.
Friendly & professional staff at this location. Their shuttle service is so helpful for a lengthy repair. My car was repaired back to normal & is now driving great. Would recommend this location for sure!!
Ive used Brakes Plus for many years for oil changes but this was my first for more major repairs and I wish I had done it sooner. TJ and Chris are top notch and highly ethical, and I couldnt be happier I trusted my vehicle with them. Society has conditioned us to fear bringing a vehicle to a mechanic because of the extras they always find wrong, but not this time. The work they did was on point and its rare to have a mechanic go above and beyond.
Always a great experience. Love the free alignment check, fast service, reasonable prices, and easy to find coupon discounts online. The service managers are very friendly and patient. At in the lobby for an hour listening to them talk to a broad range of people across the spectrum of financial issues and they did a great job. Highly recommended, especially compared to the not-so-good competitors in the area.
Tim S was extremely helpful and professional. Issue was diagnosed quickly and fixed within the day. Thanks Brakes Plus team
I had a good friend refer me to this location of Brakes Plus. They were professional and answered all my questions and concerns. They got me in right away and did the work in a timely manner. The price was very reasonable and the work was done with no problems. The mechanic Pete Marshall was on point with explaining what needed done and stuck to the service I requested. He told me what his recommendations were to keep my car running well. I will be using Brakes Plus and Pete to be doing more work that’s needed and will bring my other cars in for service there. I will be recommending them to my friends and family
Incredible service and even better customer service. TJ, the store manager, is fantastic and so helpful. Would highly recommend visiting this store.
Tim and his crew do a great job! My car had some alignment issues and they were able to fix the problem in a timely manner. Definitely recommend for brakes and alignment.
Tim was incredible! Got me in and out in a timely manner and took care of all of my needs before making a cross country road trip!
Awesome shop that got me in while I was passing thru Colorado. TJ at the front desk provided superb customer service just as did the mechanic. Thank you all for the amazing service and best price on a wheel alignment that I could find.
Definitely plan to return here with my cars in the future. They have great customer service and are easy to work with in getting repairs done on time.
I needed to have my brakes replaced and was also getting a grinding noise due to the wheel bearings that another place just fixed. AJ was great and he was able to pinpoint the problem and help me figure out what the issue was. The customer service and repairs were top notch and I will continue to bring my car here in the future.
Had some brake work done here there other day. They offered me a shuttle home, which I kindly refused, coffee and water. They did great work and the prices are super reasonable, not to mention the staff was super friendly. Highly recommend.
Brakes were squeaking so took my car in. To my surprise, the car was fine and there was NO charge for the inspection. Definitely an honest business that I will come back to when the car needs fixing.
This place is great! I walked in wondering when their soonest appointment was and they were able to get me in right away! The manager TJ is beyond helpful! He answered all my questions as well as managed to give me an amazing deal on the service the staff did for me today.I will definitely be coming back for my next check up on brakes!Their services were much appreciated!
First time going to Brakes Plus for my wifes car and it was a extremely awesome experience! They inspected the car and let me know that I needed a whole brake rotor and pads, as well as other things that needed to addressed for free!! Not many places do this anymore! Being on a small budget my man TJ came through and helped my wife and I safe out on the road. Highly recommend this location, the staff is amazing!10/10
This place is fantastic!! I accidentally showed up here after making an appointment at a different location and Im so glad I made that mistake! Despite looking fairly busy, they were able to get me in right away. Andre kept in great communication with me as to what work was needed on my brakes and struts and was incredibly honest, transparent, and cheerful to talk to! Ill be recommending this place to everyone I know in the area!
Came in on an emergency, Rick and Tim helped me so much! Now I feel safe driving. Thank you!!
I was very impressed with the entire experience at this Brakes Plus. Going forward, I will bring my cars to this Breaks Plus for any services that they offer. Also, I waited for my car while the breaks were being installed, and every person that came into the store to drop off their car or to pick it up, had great comments and experiences with this store.
Took in my car to have brakes checked as I was told by the dealership that the rear pads were low. They examined the pads and found 80% remaining on front and 70% remaining on rear. Honest business. Will return in as needed in the future.
Great service and care about there customers. Andre and TJ helped me out a lot. Couldnt afford the service on the quote they gave me to get my brakes and rotors done so the manager paid for my brakes and rotors and I just paid for labor. Cared about my safety of driving the vehicle so i will definitely be doing business here again.
I have made a point of coming to Brakes Plus for all of my vehicles. Specifically, I make sure that I work with TJ Gardner, as he has helped me out with every problem I have brought to him. He was able to fix my son’s car after a wreck, when it looked like there was no hope, and he has most recently put my truck in shape to mount a plow, in a timely fashion and with the utmost professionalism. TJ listens well and is a great diagnostician and I have had nothing but good experiences with him. I wouldn’t take my vehicles anywhere else.
Everyone is always very kind and helpful when I come in. I will continue to have work done here.
Rick was polite, helpful and kind. TJ was awesome and helpful as well. Chris stayed to the last minute to get the alignment done so I could take my car home tonight.THANK YOU Brakes Plus for everything you did to help me!!
Andre.. ask for him! impeccable customer service! Couldnt have asked for a better experience!
I’ve been going here for years. A very honest place and I feel like I’m always getting the truth. I like it when they show the parts after too when they’ve fixed them. Love how they say if things are truly needed for repairs too. Keep it up!
These guys are awesome. TJ the manager is a super nice, knowledgeable guy who takes the time to explain things in a way that’s easy to understand. I had a minor noise issue with my brakes, so I called and my car was on the lift and fixed within an hour. Their prices are tough to beat too. I was shocked at how cheap it was to get pads replaced, and the rotors resurfaced. I thought there had to be a catch. But they truly are just a great value, and really cool guys to work with. I recommend them to everyone.
Wow! These guys are amazing. TJ was so helpful over the phone answering questions before even getting service done and setting up the appointment. He called me after the inspection to go over what they found and gave me a great deal on replacing all 4 rotors and pads. Quick, honest, trustworthy guys. I will definitely be coming back and recommending them to everyone
These guys have the best customer service! I had the free brake check performed because I was having some vibration. The technician walked me through my different options and what it would cost. It was going to be pretty expensive and I was going to trade my vehicle in soon, so I ended up not getting the service. The check was free and they even filled up my tires for me!I’ll definitely be back if I need my car serviced in the future!
I cannot say enough good about this shop On Country Line Road. We have been using them for several years for various vehicles of ours and have found them to be trustworthy and honest. The care and attention to our issues have been more than excellent. We recently moved to the rural parts of Texas where options are super limited. These guys were like leaving behind a good doctor. Consequently, on two road trips back to the Denver area we needed to get in to have them look at a couple issues and again, they far exceeded expectations. I know what its like to not be sure where to go. Try them out. I cant imagine they would ever steer anyone wrong (pun intended).
I am someone with no father figure in my life to help me with my car repairs. I have extremely low knowledge of cars and have been taken advantage of in the past with things I didnt understand. After getting quotes from a few places, they ended up being $100 cheaper than the place before them, who claimed to be the cheapest around. Not only was Andre very helpful, he worded it in a way that I would understand, and just treated me like a human being and not someone they just want money from. They were very patient with me, very kind and responsive. I will absolutely always go back to them for my car repair needs, as I knowAndre and Rick will be there to take care of me, and make sure I fully understand about my vehicle and anything they wish to do with it. If you want someone who will go out of their way to speak to you and treat you like a friend, like a human being, with care and compassion, go here. It really really is the best place around. If I could give 100/5 starts, I would. Thank you Andre!!
My “battery not charging light” came on as I was on my way home. Tried a couple places nearby and nobody was able to help me out for a couple more days. Got to this Brakes Plus location and spoke to TJ. He tested my battery/alternator right away and let me know what the issue was. They were able to squeeze me in same day and got me on my way home. I have been searching for a good auto shop and have finally found it! TJ and Rick were the gentleman I worked with and they were fantastic, very professional and polite. I would highly recommend this Brakes Plus location!!
Great people to work with will recommend to everyone! Thank you
Always an easy experience and the prices are fair and honest. Thank you from the crazy couple with the kia sorento. We made it down the mountain!
I can’t express how grateful I am with Chris and TJ from Brakes Plus for the exceptional service that I received on the repair of my vehicle. They exceeded my expectations- and proved to be impeccably honest, forthright, caring and extremely knowledgeable. I strongly recommend Chris, TJ, and that whole crew with auto repairs.
Chris at Brakes Plus has been a God send! Our trucks rear differential went out. We didnt know who we could turn to and trust. So glad we decided to take it to brakes plus on county line and Quebec. Chris has been knowledgeable, fair and patient with us. Highly recommend this shop!
I had a great experience today at brakes plus! I worked with a tech here named TJ and he was very patient and thorough! He spent extra time making sure I knew what I was paying for and going out of his way to make sure it was a good deal for me! I feel safe leaving today, and would highly suggest working with these guys.
Thanks to TJ and Chris for taking care of my car last minute! I would recommend Brakes Plus County Line to anyone and everyone for their professionalism and commitment to getting their customers back on the road safely!
We were driving on the highway and got a flat and this was the closest place and TJ the manager immediately helped us get back on the road. Amazing service. I would definitely go back to this location.
If I could give 10 stars I would!! This place is wonderful. Our car started to make terrible noises as we were driving home. We pulled over and Googled a near by shop we could go to right away. We found PepBoys and Brakes Plus. We called PepBoys and explained our situation, it was 4:30 pm. The guy said bring the car, well look at it tomorrow. Then we called this Brake Plus, weve explained our situation and TJ, the guy on the phone was AMAZING! He was so helpful and efficient, he told us to bring the car and took care of us right away. He was very accommodating and Sooper kind! He looked at the car and immediately knew what was wrong with it. Even though it was nearly closing time, he took care of the problem and fix the car for us, staying past closing time, so we could drive home safely. The service was extremely professional, fast, courteous, and accommodating.Now, you probably think they charged us extra for an emergency service? Well, youd be surprised, they only charged for the brakes and even gave us a coupon discount!! What an amazing place! This place is definitely our auto repair shop from now on!!! They are very professional, very honest and very kind ! Its hard to find this kind of service these days, they are awesome. Thank you TJ and everyone who worked on our car, you guys are the best:) :)
TJ was able to fix my problem at no charge! Thanks TJ! The car is working fine now.
Brought my car in for breaks. Pete was the technician that worked on my vehicle. He did such an awesome job and was so professional and friendly. I will definitely be back to have him work on all my mechanical needs. His knowledge exceeds most if not all the other mechanics I have been to. And the coolest part was he didnt even try to sell me stuff that doesnt need to be done like many other places do. Just plain honest good work!
Friendly service and fair pricing every time I have taken my vehicles to them.
Broke my rear end in the snow storm. TJ the manager was great and Chris the mechanic was awesome. Great pricing and excellent service. Thanks you guys
TJ helped me at this location and was very helpful courteous and very professional. I had probably one of the best customer experiences with TJ. A real good guy!! I recommend this location to anyone! Great customer service!! Thank you TJ!!
Would be nice if I could ever hear the wait time or check in while I wait for hours other than that great place have been going there for years
These guys do a great job at a good price. I had break fluid leaking on my exhaust. Another repair shop told me they would need to replace the exhaust system ~ $1,500. These guys fixed the issue, not the symptom for half the price. They have won my repeat business.Follow up 6+ months later 3/23/21: Took my 2002 Truck in as its leaking oil and had a change oil coupon. They changed the oil and told me I should come back next time I need an oil change to replace the oil pan gasket??? I brought the truck in early to take care of the leak. Im not driving 20k miles a year, more like 5k during COVID. So they expect me to put up with my truck leaking oil everywhere I go for a year???? Perhaps I should have been more direct in my communication. Why is it you get good service one time and very poor the next.I am down grading them a star for today. Im giving Christian Bros a chance at my business with the leaky oil pan gasket.
TJ and his crew are people I trust and are always great at explaining the needs of our vehicles. My last visit was unexpected and they were able to see me the same day. They are professional and caring. We been going for many years and will continue.
All the workers were super kind and helpful. was quick and easy!
Tj was very respectful and knowledgeable. With great customer service. He was able to answer all the question that my girlfriend had for him about our truck brakes. I definitely recommend coming to brakes plus and working with him and his team.
Worked with TJ on my rear caliper being seized up. He was awesome to work with and helped a done, going the extra mile to help out with my warranty company covering parts of the repair. TJ definitely restored my confidence back into this location as I have had issues with them in the past. Will definitely continue to give my business while TJ is the manager at this location.
Shane was upfront and honest with the brake work that needed to be done on my car. He and Frank stayed in constant communication with me throughout the brake job, and provided an accurate time for pickup. Much better than going to the dealership and paying dealership prices!
Day after a blizzard in Denver, what initially looked to be a long uncertain day turnes into a blessing!....got my under carriage fixed fast and effective...along with new lights much needed! A+!!!
I would definitely recommend this place! Frank was my technician and he got the job done in just a few minutes and made my car look normal to how it was before it got damaged. I saved a ton of money compared to how much I would have had to pay at the dealership or other places.
Very nice and honest service with reasonable prices !! Highly recommended
AJ from breaks plus and the whole team has been very helpful and amazing!!!! I would highly recommend this place to any one who is having car trouble.. very fair priced as well!!
Brought my vehicle in because I was experiencing shaking in the steering when I would brake coming down hills. The manager Tj told me to bring the vehicle in and they would inspect the pads and rotors free of charge. I assumed the worst and figured I would be replacing both since they have never been replaced since I bought the vehicle. He informed me the pads look fine and the rotors had slight warping and they could resurface them so they would be good as new. I was thrilled to receive this news and how quickly the techs gave me answers. I decided to have the shop do a full tune up replacing my cabin air filter, the engine air filter, and a full service oil change. Its been one week now and all my braking problems have disappeared. I will definitely be going back to this brakes plus for all my future car care needs. I will also be recommending this particular brakes plus to all my friends and family. Great, professional, fast service two thumbs way up!
Im extremely impressed with the service I was provided both times Ive visited. My mother referred me explaining that she gets treated like Gold by Shane the General Manager and Jeremiah who seems to always be at the counter both times Ive come in. Genuine people with prompt service. Their regional manager was in during my second visit and was very impressed to see him take time out to make sure I was satisfied. I will be servicing all my company vehicles at this location from here on out!
Ive been to this Brakes Plus in Highlands Ranch a few times for new brakes, struts and wheel alignments. They always do professional service. Today I came because a bolt on my wheel is broken and the lug nut is gone. Because Ive been a repeat customer they offered to repair it free. Thanks team at Brakes Plus!
Took my car in for an alignment and they told me I needed ball joints, but it ended up costing me $800, which I was not expecting and it took 2 days to fix. They also are not Covid safe if you care about that.
Tj and his crew are awesome!! Tj is very detailed in explaining everything that needs to be done.
Service was amazing, Andre made my day!
Very knowledgeable and honest staff. Discussed all options for service and provided cost effective solutions. Ive been bringing my familys cars here for years and will definitely continue!
As I walked in the door they greeted me, their customer service was amazing! They took my car in and did such an amazing job and fixed what needed to be fixed. I’ll be taking my car back if I have any problems in the near future! Thanks Brakes Plus!
Man this just made my day, amazed from my visit with brakes plus today, general manager TJ I’m very thankful for you helping me out today, Devion
Let me start by saying I rarely write reviews even though I have had experiences that warranted a review in some capacity.This was my first experience with Brakes Plus..I came in for an oil change without an appointment (didnt realize I needed one) I was told it would take about an hour by Shane the GM. He did say he would do his best to get me in since I didnt have an appt and they did seem like they were really busy. I was in and out within an hour! Thank you Shane! They were very transparent about what was going on and how long my wait would be.I will be back!
It was a really good experience working with Brakes Plus on County Line Rd. Rich, the regional manager provided an exceptional customer service and besides their good job on the brakes and rotor, generously fixed an issue with my cars studs for free. All the staff have a very welcoming attitude and their prices are very reasonable unlike other places nearby.
I have been to Brakes Plus a few times and never have had a bad experience. They are a great company and will not waste your time. Great value and amazing warranties. Very pleased! You will be as well!!
I came to this location since TJ is the manager. His expertise and attention to detail I experienced at his Lakewood location is what made me follow him to this one. I just picked up my vehicle and yet again him and his team exceeded expectation. The customer service is what seals the deal for me. No unknown repairs or hidden fees just upfront transparency and honest work. The high level of communication and repairs is why I will continue to use Brakes Plus as my go to shop for all my vehicle maintenance needs. Thanks TJ!
This was a quick and pleasant experience. I was in and out. Jeremiah was very helpful and saw what was wrong with my car right away. The waiting area was very comfy and clean. I’ll be back when I need some service!
DJ and all the staff are excellent always take care of the customer and go above and beyond I highly recommend this crew at Brakes Plus
Absolutely amazed from my visit today with brakes plus general manager TJ really helped me out today and I couldn’t be any more thankful, Devion
I have gone here for the last ~3 services on my car and they are constantly fulfilling my needs. They have knowledgable employees who are kind and compassionate, and always honest! I came before my big road trip to get an oil change and make sure my car was in good shape for my trip. These guys dont disappoint!
I went into this establishment to get our car prepared for a road trip, come to find out I needed rotors, oil change and a few other things done to prepare the car, very very very friendly and kind staff. Not to mention, Shane, he is an exceptional person, I met him in the parking lot as I was walking around streching my legs and he introduced himself to me and told me who he was, he is one awesome general manager, this world needs more people just like him. Exceptional service definitely recommend this Brakes Plus to anyone who needs service done to their vehicle.
I worked with the service manager named Frank and he was excellent. Always a good experience going to this location and price is fair. Rick at the front desk is awesome too!
Andre really took care of me here, I appreciated the in depth walk around of my vehicle, he was knowledgeable and trustworthy. In and out in a few hours!
Rick was super friendly and helped me out so much! Really fast service and I will definately be coming back whenever I need maintenance!
Service was quick prices very good
Very professional and honest!This is now my business of choice for any automotive work.
I come here for all my service, never had a bad experience.
Had my oil change done here and it was well worth it. The GM is so nice and all the guys are really welcoming. Will return for my oil change and brake needs for sure!
Jeremiah was incredibly polite and knowledgeable and professional!! As well as Chris. It was a very pleasant experience and they guided me thru my problems and gave me resolutions. I love these guys much, much better than any other Brakes Plus!! I will be back. Sincerely Hardy BramleyPS It is like having my own pit crew.
Awesome place! Everyone was super friendly, very professional and the pricing was very affordable. And I especially appreciate the fact that they didn’t try and up sell me on things I didn’t need!
This store is really good and amazing service. They are really nice honestly than the firestone nearby. They helped me to get new breaks and fill up all my fluids, I had some issue with my lights they helped me with that I mean I will recommend everyone to go there their customer service is really good always check their website for coupons lol I got 40$ off on my breaks I am happy with that.
I come to any location where TJ is the manager. First it was Lakewood, now Lone Tree. Im more then positive the T in his name is for Terrific, Tasteful, Truthful, or Trustworthy. The J is probably Jaw-dropping (cause of his stunning good looks) or perhaps Joyous, or Justified. I always feel comfortable with TJ and his team. Thanks Brake Plus
JP and crew were the best. A big thank you goes out them. Very fast and professional. They will be working my family’s vehicles of four.
I have been having issues with my vehicle that has under 30,000 and brakes that were new less than 7,000 miles ago. They were quick and honest . They turned my rotors and suggested things to watch for. Sadly, I was back at the shop a week later but they trouble shot it for two hours and fixed the second issue. The plus to that was there was not dianostic cost and it only cost me $24. Nowhere else would work on your vehicle for two hours and not charge you. Love the service provided here!
I took my truck here with an clicking issue. They were able to get my car into their shop within the hour of my call. They called me shortly after with a very reasonable quote. I picked up my car a couple hours later and everything worked great!! I was pleased with my bill and the staff was very informative and helpful.
Took car in for break flush and they took care of it within a couple hrs. Ben was great to work with and was very informative on the additional diagnoses. Thank you to Ben and the entire staff. Kind regards, Tier 1
Brought my car in to get the brake pads replaced. Shane and Jeremiah were absolutely awesome. Highly recommend this brakes plus for any service needed on your car!
Shane Marks and all the crew at the brakes plus do outstanding work and service. They got me in and out quick. Couldn’t ask for a better service.