user
Great Lakes Marine Littleton, CO.
12294 Mead Way, Littleton, CO 80125, United States
Appearance
Great Lakes Marine Littleton, CO.
Comments
Bo
Review №1

I bought a used almost new 1980 Ebko boat from a private party in 1981. Since it had not had the break in maintenance completed I took it to Great Lakes Marine to have the first maintenance done. 41 years later I have taken it to no other shop because I’ve always been treated fairly and advised honestly how about any maintenance or repair needed. Over the years the business has grown tremendously and it makes it necessary to schedule work a little further in advance but it is well worth it. I met people coming from Boulder have work done because of the reputation of the shop. Here’s the same boat in 2020. The boat has lots of hours over the years at Lake Powell and many other lakes. Repairs done in those 40 years included head gasket, power pack, coil, water pumps and starter. It’s in use now in Kansas by my kids and grandkids.

Lo
Review №2

Been doing business there for years and they are the very best. Sales & service are both outstanding! Customer service is the best and you could not find better people than the owners - Kellen & Bob!!!

Da
Review №3

Im happy with my new prop and I just had to take the time to leave a review because the service i received from the people here was amazing. They did not try to sell me something I didnt need and could have made a lot more money off of me but they were honest people and just wanted to get me back on the waters. I appreciate their help in finding my the right prop for my boat and putting it on for me which they didnt even charge for it even though i wanted to. They know what they are doing and great honest and nice people here and I would recommend them to anyone who needs any work done or have any questions im sure they would be glad to help.

Ro
Review №4

Great Lakes replaced my engine with a new crate motor. This was after I completely wasted $6,000.00 on a rebuilt engine (botched job) at a different shop. Great Lakes Marine is extremely professional and gave me a totally different experience than the previous shop. I cant recommend them enougb.

Ch
Review №5

These guys were amazing! I had takin my older Yamaha (2004) 150 outboard to another shop. They had it twice and finally and kept it for a couple of months. After all that they told me I needed a $3,600 part for a vacuum leak and that they could not work on it because it too old. I called Great Lakes and they said they would work on it. I dropped it off and they called me about 2 hours later telling me it was not a vacuum leak but rather clogged fuel injectors and that it was done. Took it out and it ran like a champ. Josh diagnosed and fixed it so fast. Great job!!

Sc
Review №6

So my first experience with Great Lakes was so good, Id like to share. I spent a little more money having them winterize my Nautique. I just unwrapped the plastic and am blown away with the over the top effort to completely protect my boat. They did an awesome job, much better than the discount guy I used to use. My boat was completely dry inside and ready for the water.

Je
Review №7

Great bunch of people there. treat you right every time.

Da
Review №8

Team does a great job taking care of your boat.

Se
Review №9

Great customer service and honest. Thought I had a lower unit oil leak at the prop on my 15 hp outboard. Took it in and the member working the counter explained it was un-burned oil from the 2 stroke, probably from the cold lake at high altitude where I had been using it. They could have gouged me for work that didnt need to be done, but told me the truth. Will definitely return to them if I should ever need repairs! Thanks Great Lakes Marine!

Cr
Review №10

Best shop around hands-down!! Very helpful and experienced.

Ga
Review №11

Great Lakes is absolutely the BEST shop around. I highly recommend this shop for any of your boat needs. 5 star customer service very trustworthy and honest, it is rare to fine these genuine aspects in a company these days. I have been taking multiple boats here for years and never had a single issue and always the highest quality of work. I can’t express enough how great of a shop this is. Thank you Great Lakes team for everything you do.

St
Review №12

Wow! Theses guys are great. I made an appointment to get my boat serviced here, around three weeks ago. They had two motors fixed in two days. They are fair with theyre pricing and i was informed of the cost before they did the work. I received updates and the guy on the phone was really friendly. When i picked up the boat the mechanic went thru all he had done and showed me, then they helped me hook up to my truck. This is how service should be. Thanks and great job!

Bo
Review №13

Very helpful! Impressed enough that I will use them for Service

Me
Review №14

Great Lakes Marine is family owned and the staff here are so friendly and knowledgeable. My husband and I purchased our first boat this spring and it was an intimidating experience for us as we have very little boat experience. Chris George helped us find the perfect preowned Sea Ray and even offered to come down to the lake with us to teach us how to run it properly. I’m so impressed by their customer service and communication. The entire experience was flawless and so easy thanks to them, do yourself a favor and don’t shop anywhere else!

Gi
Review №15

Bob is a great man. He took care of me and got my boat fixed in one day. I will not take my boat to any other repair shop and I live two hours away from his location.

Ro
Review №16

Bob has gone above and beyond in taking care of his customers. I was having some problems with an older 2 stroke motor, and spent a lot of money on trying to get it up to where I wanted it to be. He was very patient and kind as I continued to have struggles with it. When the time came to upgrade, I purchased a Yamaha 4 stroke, which has worked beautifully. He even threw in a warranty, and gave me a great deal on my old one. Now I’m back on the water and fussing less, enjoying the time on the water more. Cheers!!

Ha
Review №17

As always it was great. Excellent service and great people. Rated it a 10 on the scale.

An
Review №18

Went in to buy a boat, nice shop, but noone had time to talk to me and was there for an hour

An
Review №19

These guys are fantastic. We hit something and destroyed our prop a week before we were due to go to Lake Powell. Not only did Great Lakes Marine work with our insurance company, they worked their butts off to fix our prop so we did not have to cancel our big family trip! Thanks Great Lakes Marine - our boat ran like a charm and we cant thank you enough!

Ma
Review №20

Kellen, Chris and the crew are excellent. They provide exceptional repair and maintenance service and are genuinely interested in their customers. Kellen even offered to help me rescue my boat and trailer off the side of the road should I break-down. I have had my Nautique serviced here for 5 years and always had a great experience. This is an honest review - not machine generated or fake. Bottom line...this is a great shop.UPATE April 2020: Again, I cannot say enough good about Great Lakes Marine. They truly are a service oriented shop. They always treat me as their number one customer, and I know they treat others the same way. Kellen and Chris have gone above and beyond on multiple occasions. GREAT SHOP! GREAT STAFF! GREAT SHOP OWNER!

Br
Review №21

This shop is a standout among a market in Denver pretty known for being sleazy. Pricing is fair. Scheduling is honest and prompt. They are generous with advice and assistance. They stand behind their work.The only shop Ill let touch my boat.

Cl
Review №22

I am a new customer to Great Lakes Marine. At first, I had an unfortunate miscommunication with the staff that resulted in me speaking with the manager/owner. I was very impressed with how he handled everything and I can say that he certainly delivered on everything he said he would and with great professionalism. Even with the initial aggravation, I give this place a 5 star rating and am happy to be a customer and will be returning for all my boating needs. It is not often that a company stands up and does the right thing when an issue occurs, but Kellen and his crew did and hes earned my respect and trust.

Ju
Review №23

My father recently passed away and we desperately needed the boat winterized. They took care of our boat as we were in need of last minute help. They are AWESOME! I will be taking our boat back to them for all our boating needs.

Ga
Review №24

Cable has been outstanding in customer service. We bought our first boat from Great Lakes Marine five years ago. Cable showed patience while addressing our questions and concerns. We have since sold our boat. When the time comes to buy another, I will be calling Cable at Great Lakes Marine.Maury Cope

Be
Review №25

This place is great. I have been going there for 15 years and they have always been very helpful and patient with me asking stupid question through the whole time

Je
Review №26

I think the 3 star rating for my situation is fair and maybe somewhat generous based on my experience. I called 2 times and spoke at length with 2 employees about my motor, age, make, etc. Confirmed the day before I was bringing in same motor for carb adjustment and not until I took the boat all the way over there did I hear, we dont work on a motor generally older than 1996, I think, or somewhere in that time period. While very apologetic, this was bad in that I was absolutely clear about the specs of the motor and at no time was I told they dont work on those. They passed on a name and number for someone that has experience with these motors but it was a great inconvenience. The apologetic response I got from the person I spoke with this morning is why they got the benefit of the doubt with 3 stars, in conjunction with the majority of comments being positive. Just make sure to pin them down on the phone if your boat/motor is older than mid-90s.

Mi
Review №27

Finding a boat mechanic is tough. Finding a good, honest marine mechanic is a dream. Had an excellent encounter with Great Lakes Marine and while the lead time for work is long in the summer, it is worth the wait. I scheduled an out drive maintenance that turned into more (but I expected that due to an impeller failure last year and some new noise). All through the repair the mechanic kept me informed, quoted me a price and finished on time. In the end the final price was actually a little lower than quoted and all the old parts were supplied to me. I just cant say any more clearly, if you need a marine mechanic stop searching and go to Great Lakes Marine.

Ro
Review №28

I really cannot believe the professionalism and attitude of all of the people that work at Great Lakes Marine. I bought a used boat from them and always had excellent service. I traded the used boat in for a new Ebbtide and it is a very excellent boat. This company treats you like one of the family and goes above and beyond to make sure that you are satisfied. We were in Lake Powell one summer and had a boat problem. Bob offered to drive to Lake Powell and repair the boat on the spot. He ended up talking us through the repair and we continued our vacation. After 30-years of working with Great Lakes Marine, I still cannot believe his memory. He seems to know the names of each and every customer who comes in. He shows his appreciation with an annual Christmas party that is one of the best we have ever been to. I highly recommend this company for all of you service needs or a new boat.

Jo
Review №29

Great Lakes Marine is an awesome place to do business with. Everyone there is a notch above the rest of the industry and they go beyond the call of duty to make sure the customer is happy. I would recommend them to any of my family or friends.Johnny Harms

Co
Review №30

These guys were very helpful with getting me the parts I needed for my boat.

Ch
Review №31

Always excellent service. They are very knowledgeable.

K
Review №32

Great group of guys, Josh in service was excellent!

Za
Review №33

The best boat dealer in the state. Absolutely fantastic, honest knowledgeable employees.

LP
Review №34

Excellent customer service. Friendly and informative. Went there to buy some winterization products for my outboard motor. New to boating. They gave me all the info I need and ended up not needing to buy any products after all! Thanks guys!

Da
Review №35

Great shop and VERY helpful staff. Also incredibly patient with me in getting my boat out of their yard when they were done inspecting it. Thanks guys!

Ma
Review №36

Best boat service in Denver area!Had my boat overeating problem fixed there over 3 years ago and still runs perfect!Dont take your boat to Ram boat Or Valentine for engine or outboard service. I tried both and and and

Da
Review №37

Great lakes winterized the boat. Left a hose off from winterizing. When engines were started this spring (2016) no water coming from exhaust. Opened hatch and could see the stream of water but could not determine where the water was coming out of the engine.Called great lakes to come out. First thing was they broke the ram that lifts the hatch. Secondly, they started the engine but could not find the water leak. Left engine running until we noticed the smoke and smell of burnt rubber. It turns out they had not opened the thru hull valve. Impeller/raw water pump is now fried. Has been 2 weeks and they still will not answer phone calls, return calls or respond.

Th
Review №38

Bob and Kellen thanks for your business your friendship and most of all the service you have given me and my family with our 10th Cobalt in13 years. Cobalt boats are very lucky to have you two representing there line love you guys like family the James gang.

Wi
Review №39

Great Lakes has provided the best marine service Ive experienced in my years as a boat owner. They have gone the extra mile in servicing my Sea Ray and it is greatly appreciated.

La
Review №40

Ive gotten two boats through Great Lakes Marine and have had the best service and treatment. They have gone out of their way to make sure that any service is done correctly and fully addressed any concerns that I may have. I would highly recommend GLM to anyone who wants to buy a boat or needs service.

Ro
Review №41

The folks at the shop have always looked after my outboard motor maintenance needs. Always a thorough job and at a reasonable price. Highly recommended.

Au
Review №42

I highly recommend Great Lakes. They are always friendly and exceptionally knowledgeable about my motor. Head here with any repair needs.

Ri
Review №43

Awesome shop with great people!! Even willing to answer questions to help you fix it yourself.

Do
Review №44

Bought parts for 1965 evinrude motor staff very helpful and knowledgeable!

Ch
Review №45

Great Lakes Marine customer service is incredible! Bought a 22 Cobalt from them 3 years ago and have had exceptional service ever since. Kellen and service team are knowledgeable, friendly and most importantly honest and up front with you. We live an hour and a half North of their shop and bring in our boat twice a year for maintenance and winterization. GLM does a great job of shrink wrapping for winter storage and full service de-winterization. This last winter we stored our boat outside on farm land and had a few crazy winter dust storms. Took boat in to GLM as usual for de-winterizati2on. The dust from storms during storage had inundated most of the bow (no shrinkwrap could have prevented). Took boat in for annual de-winterization. GLM let me know the situation and and went above and beyond to take care of the excessive dirt. This is only one story GLM customer service. I wish they were closer to us, but completely worth the 1.5 hour drive!Chris Davison

Sa
Review №46

Been doing bussiness with Greatlakes for the past three years...nice and freindly staff...yet this last issue...the mechanic gave me the cold shoulder...brush off. Sorry but we know whats wrong with your boat...but we cant get original parts and dont have the tools...I had no trouble locating parts from mercury part web site.This only confirms that if this is the only service show near south Denver...then maybe I shouldnt be a boat owner.

Ja
Review №47

Customer service was awesome !!

Ra
Review №48

Very nice showroom, friendly staff, ok location.

Th
Review №49

The best for boat parts and accessories

St
Review №50

Today I had the Drive service and gimble bearing replaced.I know and understand what good service is . The entireexperiance was Over The Top ! From the appointment,the communication of needed service, the extreamly fair price.Exceptional Service . Thank You. Steve.

Da
Review №51

All your boat service/repair needs are handled professionally and fairly priced. Replaced my engine for a fraction of other quotes.

Ra
Review №52

Friendly, great customer service!!

Za
Review №53

Closed for a week over July 4th? Wont be shopping here again in the future not to mention other marine shops in the area are better priced.

Sc
Review №54

Best service. Great inventory.

Da
Review №55

Helpful guys at the parts counter. Thanks!

Pa
Review №56

#1boat shop and dealer in Colorado

Jo
Review №57

Awesome people to work with.

Jp
Review №58

Excellent service

Jo
Review №59

Great business in every way

Cr
Review №60

Great service on Yamaha

Fe
Review №61

Kindly

Information
11 Photos
61 Comments
4.7 Rating
  • Address:12294 Mead Way, Littleton, CO 80125, United States
  • Site:http://greatlakesmarine.net/
  • Phone:+1 303-791-6100
Categories
  • Boat dealer
  • Boat repair shop
  • Boat trailer dealer
  • Marine supply store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations