Brian was absolutely clutch. Super helpful and understanding, found our permanent shop in town!
Very friendly staff and punctual, modern service.
Bryan at Branch Automotive went out of his way to schedule us in to an already packed Friday work load! We were traveling and needed to head home the next day. Our truck was repaired that day so we were able to leave on schedule. Can’t say enough positive things about the work that was done and the customer service. Quality business like this is hard to find now days!!
Branch Automotive is the Best place in town they fixed my suspension and all the components properly. This is the only shop I will bring my Duramax to. If its diesel it needs to go to Branch.
We were in a tight spot when our transmission failed and we were supposed to take that vehicle on a family vacation. They rushed the part and although other things went wrong on installation, they pushed through and got it to us ahead of schedule. Vehicle runs great! Would highly recommend.
The crew at Branch Automotive were quick to help diagnose a problem with my Ford diesel. The dealership gave an absurd quote and wanted to fix more than was needed (as I learned from Branch techs after diagnosis). They took the time to find out what was really wrong and kept me informed the whole way. They saved me a significant amount of money and time! They even talked me out of additional services because it really wasnt needed at the time. I will definitely be back to Branch, they were terrific, friendly and knowledgeable!! Hard to find now days.
Great experience. I arrived early, they worked me in and work was completed fast. I was done before I thought was my appointment time.
Got my emissions done here & they definitely know diesel, will be bringing my truck here for any repairs
The crew at Branch found a substantial problem and instead of charging me $15,000 for the repair they arranged with the dealerships warranty program and had everything set up to transfer my truck to the dealer the same day. HONEST and RELIABLE!! Highly recommend this company.
So for starters, accidents happen. Had a small incident but I am really thankful that Branch auto is a truly stand up bunch of individuals. Parker and Daniel really took care of me on it and all and all, I’ll definitely be back. Would highly recommend to anyone for their ethics alone. Thanks guys
Branch Automotive has great customer service. Very detailed explanation of what would take place during the visit. I would recommend using this location for all diesel needs.
Fantastic service. On time and fixed properly. If you have s diesel pickup, this is the place.
Got us in and out quickly. Very friendly and knowledgeable.
In the process of moving in from out of state, I noticed that the clutch on my Ram started to make some concerning noises (so I thought at the time), and the guys at Branch listened to my concerns and respected what I had to say. I was convinced my clutch was on its way out, but after a few investigative test drives they confidently let me know that the noises weren’t indicative of any impending trouble, just normal wear and tear. They could have taken the opportunity to do all sorts of work that didn’t need to be done, but they did the honest thing and won my business going forward. I’d highly recommend this shop - honesty and courtesy go a long way in this world!!
Wow were do I start let me just say that these guys have real great master tech mechanics and there experience is amazing these guys are very knowledgeable. Unlike most shops they did not try to overcharge for diags here were most shops would try to get you for atleast 4 hours of diag I paid 159 for diag and it went a long way. Im very satisfied with Daniel the front counter guy these guys run a great shop and thats coming from a previous mechanic myself
Used them last year and they were great. Called to see if they could squeeze us in since our registration was due. They were booked but called us 15 minutes later and got us in. Very professional and nice. Everyone was wearing masks and were very respectful of our caution. Definitely recommend!
Great service for diesel emissions. I didn’t have to wait very long and Danial got me a same day appointment. Just wish they were closer to home I would probably make them my diesel mechanic.
While on business from out of town, Parker and his team turned a bad situation into a pleasant experience. Truly a DIESEL PRO! Thank you Branch Automotive!
Clean place, professional staff and accommodating. Definitely would return.
Above and Beyond, is a rare commodity these days. Branch Auto. stands for Above and Beyond. This stems from the owners values down to every single one of his employees. I had the opportunity dealing Service Consultant Tom. His professional demeanor and amazing vehicle knowledge was extremely comforting. Parker Branch, the owner, made me believe that theres still good in people, and that theyre there to help. I highly recommend Branch Auto. for any diesel repairs.
Kind of an Unfair Review as I have known Parker for well over 25yrs.This guy knows his business and has helped me many many times. I just wish I lived closer as it is hard to find a good repair guy that is as Honest as Parker is. Good Service is not cheap and cheap service is not good. Keep that in mind folks. If you take your vehicle to Branch Automotive it will be fixed right the 1st time !! Proud of you Parker, Keep up the Great Work Sir !!
Honesty and Integrity is what matters to me most. Auto repair businesses are notorious for lacking both. I went out of my way to go to Branch Automotive. I went on the advice of a friend. Upon my arrival I was greeted by Tom Powers. Tom took down my information and ask if I needed a loaner car. I ask the price, and was told there was no charge. Several hours later I received a call from Tom. He said my car was ready for pickup. The price was very reasonable, and below my expectations. Tom was exceedingly nice and helpful. Walking me through the repairs. He even showed me photos explaining all that was done. Cars, much like people; need to be maintained and in good health.Texaco became famous for their jingle, you can trust your car, to the men that wear the star.Tom Powers and the entire staff at Brach Automotive are first rate, and have earned my 5 star rating. Branch Automotive is where I trust my car.
Needed my biennial diesel emissions check. Being able to schedule it sure beats waiting in line at the Aircare Colorado place.
Misdiagnosed a rear main seal and turbo malfunction, quote well over 8k to repair leak . It turned out to be a turbo pedestal O-ring. Wont return.*Ford Excursion with 265,000 miles on the engine.Edit: I was told the leak was coming from the rear main seal, not that it needed repair, BUT that was not where the leak was coming from. If I had followed the diagnosis then the repair would have been pointless. Also I was told nothing about rebuilding the pedestal, I was told I would need to replace the whole turbo to fix the leak.To be fair customer service was excellent, so Ill revise my rating.
I took my 2014 Ram 3500 to Branch Automotive several months ago for service and replacement of injectors. I have been driving the truck in a variety of conditions and it has run flawlessly. The truck hauls well and runs well in mountains and highways. My fuel mileage has improved along with good performance. Thanks Tom!
Took my vw tdi for emissions test. They were fast and friendly.
Super friendly and helpful. Never tried to oversell.
Honest appraisal, although not cheap, felt in today’s world, it was fair. Work was done timely and so far I would assume thoroughly. Good guys, local biz, I’ll be back
Danial was extremely helpful in getting one of our box trucks back on the road quickly. Prices are very good compared to a dealer, will definitely be back.
Was able to get in quickly. Price was fair quality was great. Ive been working with this company for many years with many of my diesel trucks. And have never been disappointed.
Love these guys! Amazing customer service and great auto work. Husbands truck has been in for lots of work and maintenance and theyve been absolutely wonderful to work with
By far the best shop I have EVER dealt with. They made my experience (which is usually a nightmare dealing with repairs) very smooth and worry free. I found them to be fast, easy, convenient, thorough, and inexpensive. I was recommended by a friend and I will never go anywhere else again!
Quick service, no issues
Cant thank these guys enough, recently moved to the area and usually have my brother do all my mechanical work but now that he is too far i knew i would have to find a new reliable mechanic and branch automotive has them. Tom was very considerate of my transportation situation and i assured him i was not in a rush i have another vehicle and he still got my truck back to me in a timely manner. I Noticed an increase in performance on my truck right when i got it back and they did not even do anything major. Just minor important things that can make a difference. I would recommend to anyone who wants great automotive service.
First impressions are important, and Branch Automotive lived up to theirs.Their website was filled with information and was simple to navigate. I completed an online request for an appointment, and since it was after hours on a weekend they called back with a detailed message and appointment time first thing Monday morning.I arrived early for an emissions test, and they were able to work me in. They informed me of their services and kindly asked me to consider them for my future diesel needs--which I certainly will!
Had an electrical issue that caused several important accessories in my truck not to work. These guys had it fixed in a few hours, communicated well, and we’re very professional. We also have lots of work on our company trucks done there including transmissions and turbos, etc. Huge thanks to the crew at Branch!-Nate T.
Great experience. Branch has a very organized system making customer experiences and future visits painless. The biggest thing I appreciated was the additional time spent talking with the staff about my truck and and other brands of trucks. The feedback was great, unbiased, and they took the time to not rush me out the door and make sure all my questions were fully answered. If your in the area or not, Branch is worth the trip.
Nice facility and personel, very professional albeit pricey in my opinion. They performed smog and vin verification on my diesel MH.
Seriously the most informative experience, even when I could not afford to have them do the work, they showed grace, honesty, a willingness to help. I only went in for an emissions test! Truly appreciated beyond words, thank you so much!! Simply amazing!!!
Legitimate, honest, friendly. Went in for emissions and did an inspection for free giving me piece of mind my new diesel truck was in good condition. They also did that inspection without me asking and I was very pleased with the mechanic and front desk. As a small business owner this is how the world should work! Thank you Branch Automotive if I can’t fix it it’s coming to y’all!
Great service and quick response to a rare situation as my diesel grand cherokee caught fire during the test! They were very quick and were able to keep the damage to a minimum, great work on their part!! Thanks for minimizing what could have been a very bad situation. Will do business with them in the future.
I received great customer service and Im very satisfied with the repair.
My first diesel emissions test in Colorado was smooth, fast, and they were both knowledgeable and friendly discussing my truck questions. I recommend them.
Being in the business ourselves, we know the good guys from the not-so-good guys in the south metro. Branch Automotive is one of the good guys out there; especially when it comes to diesel automotive. These guys rock. Appreciate the great service fellas; your staff knows their stuff...keep up the good work.
This team is excellent! They educated me about the CO emissions law, are honest and took care of my diesel emissions test with professionalism, courtesy and ease on my part. Isnt that the best of customer experience? YES👍
Hands down! This is the only place I will ever take all my vehicles to have maintenance, car & truck repairs done!Friendly staff and they will listen & make sure your vehicle maintenance needs are addressed when in the shop and are inspected..
They were very polite and respectful and business men
These guys made a special effort to slide me into their schedule and were quick, efficient, and super nice. I will be taking my other vehicles there as well from now on.
Excellent service. They kept me informed of what repairs were needed with my 2006 Ram 2500 Cummins and explained all options for what should be priority. They also sent a link to the full report of their diagnostic test that was able to read from my phone before we decided on making any repairs. They are definitely not the cheapest shop in town, but you absolutely get what you pay for with these guys.
I came to Branch Automotive based on a referral from a friend. I was looking for a place that was honest, had integrity, and wasnt trying to up sale me on every little item that didnt need fixed. To many times Ive taken my truck back to the dealer and seem to have more problems after I pick it up. Branch gave me an honest assessment of my truck and I didnt need to fix anything. They made a few recommendations on periodic maintenance that I will perform in the near future. They have earned my business from this point forward.
Smog check, was done ASAP. Pleasant check in and waiting area
Friendly and helpful for diesel emissions test.
I dealt with Danial very knowledgeable and honest and didnt try to sell something I didnt need
Definitely my go to diesel repair, oil change and etc going forward. Polite and friendly staff with exceptional customer service. Definitely recommend checking this business out for your diesel needs!
Without a doubt, the best diesel tech to work on my F250!
Making a diesel emissions test reservation online was easy and they called back immediately! Got in within a few days and the service was excellent! I was only in there for maybe 30 minutes. We will definitely use them again!
I cannot recommend this company more highly. I have had an intermittent fault on my 2024 diesel jeep for a number of months. The guys were superb and made every effort to address the problem even to the point of taking it home for the weekend so that they could get a real time feel for what was going on. It runs like a dream so fingers xd. Thanks Daniel and Zach
I have been taking my vehicles here for years. Always expert work done in a timely manner. Always there with excellent answers and help. Never a problem after the repairs. Makes the vehicle like new. Great place!
For years I have trusted Branch to service and repair my Ford Diesel trucks. Parker (the Owner) and his staff are the most trustworthy people I have had the pleasure of doing business with. I am a business owner myself and know a diamond in the rough when I see one. They are incredibly knowledgeable and accommodating. My last visit a week ago was no different. They immediately worked me into their schedule, provided me with a loner vehicle, and quickly diagnosed/repaired the issue. I dont live close to the shop but take every opportunity to have service and repairs done by this top notch crew. They never hesitate to make you feel like you are the only customer they have.
I arrived before my appointment and they had me completecompleted before my appointment time. answered all my questions. very courteous and knowledgeable.
With multiple options for diesel auto service, repair and emissions, why patronize Branch Automotive?Multiple qualified mechanics are on offer, with extensive and varied experience. Want or need something for your vehicle? Ordering what you desire is easily done.Any uncertainty about what your vehicle needs is readily addressed by knowledgeable and capable staff, each of whom possess breadth and depth regarding all facets of diesel vehicles. The entire staff is quite capable, and if they dont know the answer to a question, they will find the correct answer. The customer service is always friendly and helpful.Service and repairs and similar are always handled in a manner that defines the phrase above and beyond. Parker and his employees skills are of the highest quality, and their solutions to difficult or unusual problems are creative and functional.Always top shelf service and repair; fully recommended without reservation.----June 2016Following on:In preparation for purchasing a slide-in truck camper, I contacted my friends at Branch Automotive to discuss potential and necessary modifications to my truck. As is common with folks at Branch Automotive, they informed me of the basics, researched situations that might be at issue, and talked with me a length about options. We have a basic plan in place and Im looking forward to the process!Without reservation, highly recommended!
So far they have been absolutely amazing! Price is about average but they actually habe techs that know their stuff. The only auto shop I have been able to trust in the last 6 months... will be a long time customer!
Solid...guys were extremely courteous 1...
Scheduled emissions test. They were timely And efficient. While I was there, one employee spent over and hour on the phone trying to work with. extended warranty company to get approval for service work.
My vehicle was taken in for the emissions test right at the scheduled time. The team working there is very helpful and professional.
I had a very serious issue caused from several other repair companies, which in the end could have been fatal. I had been referred to Branch Automotive by my son and I was more than satisfied, not only with the expedience to get the job done, but to look ahead at what needed to be done in the future and suggest it get fixed. Regardless of the drive to get to this shop, I will gladly be a repeat customer. A 5 star rating has been earned. Thank you.
Very helpful and nice staff. Were able to fit me in last minute - much appreciated!
Very professional. Was able to schedule my diesel emissions test. They were on time and organized. My new diesel shop.
2nd EM test for my 2013 RAM 3500 at BRANCH AUTOMOTIVE. EM test started on time and I also requested all 7 tires to be at 70 PSI. I will return in spring for service before summer travel. The service is very good and you can trust it to be done right.
Branch Automotive did my emission test fast and professional. This is a place that can be trusted. I would definitely recommend this business to anyone who needs a professional auto service.Thank you,Alex
These guys are great. Very professional and can work on any vehicle. Weve been with them for a few years now and they have worked on numerous vehicles of ours, three pickups and three cars, from small typical service to major repairs. Trust them completely. Keep up the good work.
They can service my RAM 3500 with truck camper loaded on it. They do a very good job and they do EM Tests, too.
Great staff and professional service
Super quick in and out for diesel emissions testing, right on time with the appointment I scheduled. Thanks guys.
We chose this shop when our Dodge diesel PU broke down during a visit to the Denver area. It turned out to be an excellent choice. Brian (service advisor) kept us updated on the status of parts and repairs. We are delighted with the results! We highly recommend this shop, especially for Diesel engines. It’s where we’ll be going whenever we’re in the area
Branch auto did a pre purchase inspection on a truck I ended up purchasing. They did a great job. Very thorough. I had them do some repairs on items found. This was my first diesel, and they spent time educating me on systems, maintenance and operations. Ill be using then for all my maintenance. Thanks Brian and Corey!!!!!
Since I have had my 6.0 diesel truck this is the only shop that I have taken my truck too. They do great work and they have a fast turn around time. As many 6.0 diesel owners know its hard to find an experienced shop to work on the 6.0s. They have been able to diagnose and fix every issue that has come up. They dont take short cuts on repairs and all of there mechanics are certified and very experienced.
Well I bought a truck from the owner of this company (Parker). After waiting for a couple months for the motor and transmission to be rebuilt. after he got done building it he called and said i could come and buy it . So we went to the bank and gave him $20,000.00 for the truck.Parker told us we should not have any problems with it since he rebuilt the motor and transmission. Parker said the truck should last a long time. well with in 2 weeks the transmission went out had to be towed to his shop. To be fixed. This happen twice with in a month. so more things starting going wrong with the truck. The antifreeze was coming out of the reservoir and over heating. I called Parker many times to see what is wrong with the truck he said it is not his responsibility to fix it. He told me to look for a shop to look at it. So I found a great shop down here in Colorado Springs (Dirty Road Diesel) They told me it was the head gasket. So i called Branch Auto again he said not going to fix it. So i hired the shop down here and they called me the next day saying that the head that was put on by Parker was not to Specs so I had to buy a another head. So I have tried and tried to work out something with Parker since he built this motor. He will no do anything but say that i bought it as -is. So this man Parker is not a very good person he is not good for his word or what he builds. So beware of this Company and the owner he is not good for his word. The only reason why we bought the truck from Parker is because he said he rebuilt it and it should not have any problems for a longtime. Well since we have bought it from Parker we have spent over $7500.00 on a truck that he built. So if i were you i would not do business with this company. Parker is not a stand up man nor is his word any good.
Can’t recommend this place highly enough.I’ve had bad experiences with other shops in the area so I was hesitant to take in my 07 WK for a CEL diagnosis but Danial, my service advisor, immediately put my concerns to rest and made it clear that there wouldn’t be any extra charges or work performed without clearing it with me first.The whole team here is extremely professional and knowledgeable. I’d recommend Branch to anyone needing service performed on their diesel vehicle. Thanks again to Danial and Zack!
Ive been proudly giving my business to the Branch Auto for the last 4 years. The service there is top notch. Parker and CO. are honest, helpful, and afforadble. They go the extra mile in making sure your vehicle is performing at top level, and stand by their work! Never will my vehicle see the dealership again, as all my auto needs are trusted to the folks over at Branch Automotive. I highly recommend them!
Very impressed with the staff and their determination to help. Had a problem with my grandsons F150 diesel. They helped with the tow to their location, repaired the truck at a very reasonable price and apprised me of further work that may be necessary in the future. This is a very professional operation. I give them a very high recommendation.
Went in for a simple emission test for my 2012 F350. Offered lots of good advise. I talked to the service help and we exchanges thoughts on diesel trucks. Was also sensitive about my truck under warranty (dealer work) versus what I could have them work on. Will keep them in mind for future work.
I brought my F-150 to Branch after Ford gave me $$$ estimate. They are now my go to for all auto service and I appreciate the great service without paying dealer service prices! Recommend Branch for your diesel and gas auto repairs.
We had a fantastic experience! This is where we will take our diesel forever! They even loaned us a car while the repairs were being made! Thom took great care of us! I truly give them 10*s
As a female I often feel manipulated, lied to, or mistreated when I go to a car place....but that was not the case at Branch Automotive. They were kind, took time to explain things to me, and made sure to get work done quickly without overcharging me. I will be a repeat customer for sure!
Great people to work with. Appointment was on time. Highly recommend.
Great shop for all of your truck needs, both diesel and gas. Very professional and extremely helpful. Spot on diagnosis of problems in the complex, new engine management systems. Props to Parker, Bryce, Brian, and Tom.
Very professional. Great experience. They took great care of my vehicle.
Discovered Branch Automotive about 5 years ago when I needed a diesel emissions test. Since then they have serviced all of my vehicles. Always fair and honest, telling you what needs to be done and what can wait for later. Thanks
Fit me in at the last minute. Saved me an extra trip to DMV; much appreciated!
Great service. Quick & efficient!
I have had my two diesels serviced and cared for by Parker Branch and his excellent staff at Branch Automotive for several years now. They have always been efficient, knowledgeable, and trustworthy. Most of all, they treat their customers with respect and courtesy. I really cant think of a situation where I would ever go anywhere else for my diesel repairs and service.
I’ve been a customer for 4 years. I stared as a first time customer for emissions test. They found a belt problem that I had just got fixed at another company. They found corrected it the same day. I was so pleased with their thoroughness and close attention to detail that they now service all our cars and truck. They call and discuss problems in a timely manner. I recommend their services to all my friends.
We have a Ford F 350 and have been using Branch Auto for several years. Frankly i do not let anyone else work on our vehicle. They are top notch.most importantly We trust them and their excellent work.
Ever since I got my 7.3. 03 ford.These have been my go to guys if I encounter any problems beyond my Mechanical abilities.Great bunch of guys.
I have a job that when weather hits I have to be at work and had to call and reschedule my appointment couple of times and they were very accommodating plus were very nice and place was nice and clean coffee when I waited for my truck will definitely be back when I need to thank you guys for the quick emissions test
These folks have helped with my trucks for the past five years. I trust them, they do good work and always stand behind their work! First Rate!Hank Salmans
Compentent and honest is how I would describe the staff at Branch Automotive. I was thoroughly amazed by the timely manner in which they diagnosed and repaired my vehicle. A truely incredible establishment that I would highly recommend.
Amazing service and extremely knowledgeable!