The staff was very helpful and nice. I appreciate that they didnt try to sell me a bunch of stuff I dont need.Thank you for taking the time to answer all my questions and for the helpful suggestions.

It reminds me of stepping back in a Time window when people care about the customer. They have conversation they visit briefly they go out of their way to make you feel special and at home. I think that is an admirable and quite attractive attribute to possess. Well done well done keep up the good work excellent performance in customer service keep up the good work fellows.

This is my first experience at NAPA.I found the manager to be very pleasant. It appeared they were well stocked.The store was very clean and welcoming. Definitely recommend this location

Best quality parts you will find.

Good parts, good people 👏 👍 👌

Chris Dani and Adam are awesome so super knowledgeable about my random bmw they helped me to fix any issues I had and Chris was super knowledgeable about my car and what I need and they are amazing.

One of the counter guys showed impatience and seemed bothered by my questions. He showed little desire to listen or communicate, much less be gracious or helpful--very poor to rude customer service. He even misunderstood what his supervisor had told me in his presence, and again, acted impatient and bothered when I chose a little later the option his supervisor had offered. No apology or change of attitude. Im usually a very mellow guy but the situation got under my skin. The rude guy may have been a little new to the position, but he needs to change his attitude, be let go, our at least get moved to janitor duty, because he will drive away customers.

The brother help me look for parts made sure I was getting the right clip on’’s an helped me put new battery on my ride, best help in town, I was impressed by a long run, I salute you 🤙🏻🤙🏻🙏🏻🙏🏻👏🏻👏🏻❤️❤️Thank you

I called and they had 1 in stock and held it until I got there.

I love getting my bg products here

Jared was super helpful and patient with my requests went in multiple times and he was always willing to help will come again for any of my car needs

My family was visiting from out of town and had car trouble, the guy at the counter, I think his name was ryan, was great. He took care of us very well and honored the warranty on the battery we purchased out of state. Thanks again for being friendly and getting my family back on the road

Great service knowledgeable sales people and very good deal on jackstands right now. Found all the parts I needed for a 30 year old car.

Always know what I need and seem acutely happy to help rare at this day in time in my opinion

Very helpful in researching and getting you the best part replacement for your projects.

With knowledgeable staff to assist you, this has become my go to store for high quality tools

Why have stuff in stock at a location then say you have to wait for it from a random warehouse? Im trying to order from the place that actually has it.

Professional and has add all my parts

This is the closest store to me, and happens be full of good people that are very helpful.

Always profesional and just can’t complain 🤷🏻‍♀️🤣😊

The customer service that I this evening was tremendous. Ryan and Chris deserve huge attaboysI was one of those customers that strolls in 2 min to lobby closing to pick up a part I ordered. I needed some additional parts and 1 part they showed in stock but somehow it wasnt in its spot. I was in a bit of a conundrum with out that part. They both stayed diligent and after 15 min they found it. Neither of them seemed impatient or put out. They did it to take care of the customer. Those 2 give me faith that good customer service with a smile isnt lost forever. Even got a new Napa hat. I will be driving the extra 10 miles to get great customer service. Thank you Chris and Ryan. Troy

Had my oil filter

Team checked my cars battery right on the spot. Battery tested as going bad. I was able to get a new battery quickly and for such a great price. Their NAPA brand batteries have amazing warranties.

Napa no how

This place is nice the staff is friendly the guy know what they are talking about and will check your battery for free thanks the store is clean well be a repeat customer

Very nice, helpful, and friendly. Cool dude even let me use their bathroom way in the back.

These guys are fantastic I needed a bolt 4 my brake callipers and they were able to give me very precise detailed information as to what I needed. I needed a flare nut so I was able to go to Ace Hardware where I picked one up. These people go over the top for their customers, they are definitely old fashioned in their approach of dealing with customers. I absolutely will not go to another autostore ever again. I cant speak fondly enough of these employees. A++++

Knowledgeable and friendly staff

Came in the other day looking for something specific and everyone was busy but this girl came from the back to help me (I think her name was Jessica?) anyways she found what I needed and I appreciate her coming out from the back to help instead of hiding like some other parts stores I have seen.

Right on the money

Helpful staff and excellent deals. Like the extended hours of this location.

I waited 25 minutes ask one question, then to pay for 3 small items that were on the shelves, in the customer area. One person working the front counter in a Saturday afternoon is ridiculous. There was a line of five people, and the other counter guy that was on the phone wouldnt even look up.I will never go back to this location, and I live 1mile away.If you have any less than 30 minutes to get any type of Auto Parts you may need, I recommend you do not go there either.

I only talk to Troy. He’s very helpful, and tries locating parts when they’re not currently in stock. Good man.

The Manager Josh andThe assisant manager Dani are great.The allways help me out on the unique equiptment I maintain.They have the parts I need and allways have a great attitude for serving the customer.I highly recommend this napa to anyone in the denver and littleton area.

The only auto parts store I will visit they have everything I need plus more their service is second to none great personalities work at this location

I called the store and apparently they had the part. I got online and the part was available to pick up today. I get to the store, no part available, they said they would have to order it from NM. They couldnt do anything about it. Guess what, I was forced to go to AutoZone down the road and they had it.

The staff was very helpful and did not give up until they found the right part. Parking is a little tough.

Always have the parts you need...stay away from Advanced and OReillys never have the parts i need.

Knowledgeable staff,and quality parts. Sunny is the best!

Good service from educated people

I think Napa is one of the best part stores in the United States they have always had the parts I needed when I needed them .thats the most important part .

One of the worst NAPA auto parts stores Ive been to in my life, they have a girl who doesnt do her job and the guys just hit on her all day just a bunch of losers please hire better staff! I will not be returning to this location the location on Federal is better and they dont lock the doors early like this store does....

Over priced as always

I am a Napa Parts convert! These guys are great. They have simply outstanding above and beyond service. Not to mention they are the only parts store where I could get the part I needed in the area. I have been to many a stores looking for a simple wiper blade. Napa online said the store had it so I put a hold on the part. The next day I came into the store only to find out they did not have it. Andrew, apologized 4 times in our conversation for no one calling me. The truth is I am the one that screwed that up by mistakenly entering in an old phone number. Andrew never once did anything but assume responsiblity for the process error. In addition he tried 3 other blades on my car, none of them worked. After 20 mins of trying to find something in store that will work, we went to the computer to order the part. It was in the store the next morning. Fits and works perfectly. Then there was another issue. When I picked up the part it was ordered by Andrew. Andrew did not have the promo code I used during my initial order. So the part was a few bucks more. It wasnt a big deal, I just mentioned it when I saw the final amount appear. They did not let me sign the pad befpre the amount was changed.I interact with a lot of people and regularly travel all over the US, service is a real lost art. Here it seems to be alive and well. I will go out of my way to come here. Thank you for providing outstanding service amidst a time where bad service and poor management is so prevalent.

Staff was friendly and helpful. Great experience.

Dont have alot mainly for car dealers close by

Store staff is lazy and rude, after a blonde girl didn’t know how to look up the part I needed the manager notified me they were closing and I’d have to come back tomorrow or go to Auto Zone! Unbelievable!!!

Selection. Helpful staff. Easy parking. Convenient

Best parts and service in town

This place is horrible. Long story short, I went to buy a rear engine mount and have my friend fix it for me. (cheaper and I am super poor). So i payed a good price for this mount only $96. I put it in and my car got way worse. So I took it a pro guy (awesome mechanic) and he replaced my side mount but it wont work with the rear mount i put in earlier. He checked the part and that part was for the front motor mount... So i go to napa and explain and they denied it was their part. It took everything I had to try to find out what part it actually was and what kind of car. They didnt even apologize. They kept on asking what do I want and I told them and showed them my cc transactions and the price for the front is $150 and I only paid $104. So they charged me the rear but gave me the front and didnt do anything to justify it or anything. I am not a mean or unreasonable person and tried to be positive about by asking which car it goes to so I can put it on the craigs list and they barely wanted to help me with that. Ill never shop at napa their prices are not even competitive.

Ok place.. but theres always a wait.

Fast professional service, I even find the blonde to be very helpful and knowledgeable! Maybe on account of years of experience, or maybe because its not 1945 anymore.🤔

Staff is knowledgeable and plenty of inventory to solve your automotive needs.

Staff very helpful.

Bad the employees r very racist if u r hispanic they keep u waiting for ever if u r white the minute u walk in hello sr how can i help u today

Racist....thats hilarious. the hispanic gentleman/employee that helped me was great.

I always go there for my Trucks . parts

There is a dingy blonde girl who doesn’t know how to do her job who works at this store the guys just stare at her ass all day...Lazy lazy ! Don’t care about customers at all! Go to another NAPA.

Great if i call ahead. But i hate being ignored on more than one occasion because of my gender.

Unprofessional, two employees (one names Tony) yelling and complaining about their jobs in front of customers. Not friendly in general.

Good auto parts store, they usually have the parts Im looking for in stock.

Ordered parts from Mac, he was new but seemed to know his parts. Did not have one of the parts in stock so Mac ordered them in. I went back the next day to pick the parts up, Mac was not in. The guy who waited on me did not know about the order. Rather than try to help me the manager said I would have to have my invoice. I will not be back.

No gimmicks, just real parts.

Knowledgeable and friendly.

No longer displeased

Helpful staff

Andrew and his crew are wonder full to deal with

Friendly, they want to sell

Was kind of a small store but they had what I needed

Friendly staff and usually not too busy.

Great place

Have not been there

Very nice and helpful

Very knowledgeable

They always help

Nice manager

Typical auto industry service

Friendly staff

I like the service especially that they are auto parts of good quality

At the Littleton and Broadway branch there is a super-barbon baron with the Latin people if you ask if there is someone who speaks Spanish and you answer a bad and rude one who does not know that only very different from the autozone there are very kind and if not There is someone who speaks Spanish, they try to talk.

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