We had been contacting this location for parts on our company vehicle and over the phone we were told they had the parts. When we went to pick them up that ended up being inaccurate but the manager immediately stepped in and helped us out. He contacted other auto locations to see if anyone had the parts we needed. He turned what could have been a stressful situation into a very positive one and we are so thankful he helped do the research for us. We are able to still get the parts in the same day.
Always friendly, fast and professional. Would recommend
Biggest thank you to Gary Merkl at AutoZone in Littleton! He turned my day around with his positive attitude and skillful install of a new battery.
One year ago today, on 24july20, Garrett was incredibly helpful by replacing front headlamp for me. The space was very tight under the hood in the front corner of the vehicle, and to my great appreciation, he took the time to remove the burnt out bulb and replace with a new one -- thanQ, Garrett!!!
The level of knowledge the staff posseses and service provided to customers is what keeps me coming back to this location. I pass at least 2 Auto Zones to get to this store. Im very pleased with my experience every time I visit. Not to mention, the precautions of COVID19 are taken very seriously which makes me feel like they truly care about their employees and customers alike. Kudos to the employees at this store, specifically Eric and Terry.
Avery was beyond helpful! He replaced my battery and when the cables werent tight enough he went above and beyond to fix the issue and get me back on the road. Thanks Avery!
We get everything we needed for our car all the time.
Ive had nothing but good experiences when I go in to this location!!! Not being very knowledgeable of my vehicle I always leave feeling satisfied and educated (definitely useful for a chic with absolutely no clue about her vehicle) Id suggest them any day and that manager for sure couldnt be better, goes above and beyond!
Had to use GPS to find this one. But once there very helpful staff A.M; he walked with me and helped me match all three types of light bulbs that i needed.
I drive a few extra miles to go to this store instead of my closet auto parts shop. The employees are all very personable, helpful, and knowledgeable. They make sure to double check the part they are getting for you is correct. The manager is also a great guy, very friendly and down to earth. COVID notes: Everyone wears their masks, checkout is sectioned off, and aisles have directions. I will continue shopping at this store whenever possible.
Gotta love Auto Zone cause they have everything at a great price AND they always help you!!
Knowledgeable staff with good service. What more can you ask?
My sister called this AutoZone to see if they had a battery for her car before we drove across town. They did, so we drove there to pick it up. When we arrived the first guy said he was “too new” to install the battery, so we asked if anyone else could do it. The other guy there said it’s a policy that they don’t install batteries when it’s snowing!! It has snowed earlier, but wasn’t even snowing then!So we called another AutoZone, and they said they had never heard of this “snow policy!” The guy at this AutoZone (5365 S Wadsworth Blvd, Lakewood, CO 80123) said bring the battery there and they would install it for us!Not sure who manages the AutoZone at:6667 W Ottawa AveLittleton, CO 80128But you should definitely hire better help! There was literally no cars in the parking lot, and they refused to help us! I will never come back to this place again!!
I thought I had a problem with my hitch/ball for my horse trailer. The rep selected the one I might need, said we should try it first with my truck and trailer in the parking lot before I bought it, he helped me change it out and it was what I needed!! The best customer service ever! I’ve been at this store many times and they always give outstanding service!! I’ll always keep coming back!
This is a great neighborhood parts shop. They genuinely take an interest in helping people diagnose their vehicle issues. I have been in here on several occasions and it has always been a positive experience. The manager is super awesome, extremely helpful, and fun to talk to. Love this place.
Love this AutoZone for all my vehicles needs! The manager Eric seriously knows the business and can help you with all your needs and questions!!!!
Love this place always so helpful!
I had to get two things for my car tonight; oil and a break light.It was a wonderful experience. Heather and her co-worker were very polite and offered their knowledge on how to replace a break light. It is always a positive experience shopping at this store. Everyone is always helpful and polite, especially tonight. Thank you both for your friendliness in such a crazy time.
Two guys behind the counter are rude and not very nice when talking to them.
We were told by the man at the counter that he didnt have time to help us change the battery in our car.However, once we started doing ourselves, he came outside to talk to an employee about the truck he was working on.Even though it was obvious that were struggling, nobody offered to help.This has not been the normal service in the past ☹
I went to Auto Zone this am to figure out why my car was having issues starting - the gentleman that helped me tested battery & other components for me! Ended up purchasing a new battery & having my two kids with me.. I was stressing about getting in it so he actually took the time to install for me! And he helped me also figured out why my windshield wiper fluid was leaking and what I needed to do to fix this! I will forever head to this autozone the service I received was AMAZING! He took the time to answer all my questions, helped with install, took time to look at another unrelated issue & was so patient and kind even when my kids were acting up! Great job autozone & the gentleman that helped me - you have a lifelong customer from me!
Friendly and helpful. Offered the gadget to check my engine error code and no strings attached
Very helpful! Battery was still within warranty period. Installed new battery and even went above and beyond to clean battery connections thoroughly.
Felt like I was an inconvenience when I was desperate for help... Next time Im going to Oreilys
Rude staff dont know how to talk to people
You guys are truly amazing! Everytime a headlamp had burned out in my vehicle we have had speedy and affordable service. Andrew replaced the lamp and quickly noticed that my battery connections were not in proper contact and fixed both. Thank you Andrew for being efficient and taking care of us. You made my week!
Good store
I came a couple of days ago to replace my tail light/turn signal bulb and I was lucky enough to have Heather helping me. I bought a new set of bulbs and she took time out of her day to install them for me. She was also extremely kind, friendly and easy to talk to. Wonderful service!
The store was clean, all Covid barriers were in place, all employees were masked, and in spite of all that the employees had a genuine pleasant attitude. Stars 🌟⭐⭐⭐🌟
The Sunday employees were veryh kind to me. My car was starting to studded so we went to their store and got a reading they even helped me put in the new part so i can get home from camping which they were not supposed do. They gave me advice on what to do if the car studded again.i high recommend them
This particular 1 rocks!!! Staff are always Awesome, friendly & Helpful. Sometimes I feel like I live there and now they are Family 😁 They Just dont know it yet🤣🤣🤣
Staff was off their game?
Always a great experience and friendly services.
Totally forgot my mask and these guys had my back. In and out in 5 minutes with parts I needed and no nonsense!
Awesome service! I forgot the name of the guy who helped me out but he was great. We worked together to fix an issue with a kit I had installed that had no specific part to fix. His knowledge was everything I needed to get the job done.Thanks guys!
Its the day before the 4th of july and Keith saw my desperation cuz my trailer lights werent working. this guy took 2 hours in between customers and rewired everything and saved our whole trip. give this guy a raise hes an angel!!!
Super helpful! I was having battery problems and it turns out I needed a new battery.
I have been there several times and they are always super helpful. Today Andrew went above and beyond to help me out with a battery issue. He was approachable, polite and knowledgeable. They have certainly won my business.
Excellent service, super helpful and friendly staff!!! Professional, patient and did not stop searching for part number until they found it even though it took some time and trouble. Most places would just say they don’t have it if it’s not an easy task. From Louisiana so it was a change for us. Would rate a 10 if I could!!
I called in ahead of time to get the information I was looking for, arrived not even 10 minutes later and they were ready to go to assist me with a two person team. I only got a battery change but the work was well done and efficient. Would return for anything else I need.
My go-to automotive store. Parts costs are comparable, if not cheaper, than other chains and decent quality. Its tucked away and rarely slammed with customers, so youre generally served at the parts counter or checkout fairly quickly. Their people are always friendly and helpful, without BSing you when they dont know the answer. Ive been in maybe 30 times in the last decade and have never had reason to complain.
Manager Terry was very hands on and helpful when I didn’t know how to install parts. Very nice and friendly staff!
To the owner, that review was a cell phone in pocket review. Your counter guy was very helpful and took me directly to the oil filter I needed. I have revised my rating. Thank you for the response, and sorry for wasting your time.
Outstanding service. Michael P. helped me find and install a much-needed battery. He was professional and friendly, and even found me a few discounts. I was in and out in about 30 minutes. Strongly recommend.
Eric (Robinson?) is just fantastic. He went above and beyond to help me out with my headlight problem. Thanks man.
Very helpful. Spent a lot of time with me testing and diagnosing my car problem. Would definitely go back!
Needed to replace a part with a lifetime warranty that I bought several years ago but didnt have the receipt. They were able to look it up in their system and find the exact part number for me.
Best group of people I have had the pleasure of dealing with! Friendly, professional and above all very knowledgeable!
Good lil store
These staff here is really helpful! I greatly appreciate all of the help and tips.
I give 5/5 for Heather. She was kind enough to take time to fix the battery terminal connector of our car. She saved the mothers day evening out! Heather for the Employee of the month.
Jared and sean helped me find exactly what i needed
All the other auto parts stores need to send there employees here to learn customer service. There IS such a thing as an elitist automotive store work. Just like a snotty hipster making your coffee, they berate you with there knowledge but not this place. Everyone is friendly and extremely helpful. Before I found this store I dreaded going to auto part stores because I was made to feel stupid by crummy employees who looked like Hank from King of the Hill. Not this place. They are great and if they dont have a deal they will honor deals from other stores
Heather was very helpful finding and installing new wiper blades for me. Great service.
Very helpful,informative.Told us what we needed without being pushy.
Awesome service. Solved my battery issue quickly when another parts store couldnt.
These guys and gals dont mess around. They are super helpful and knowledgable .i always get what i need and not what i think i need..Thanks for the confidence you give .I m no mechanic but i always get it done with your help.
Good service, decent prices...
Fast and easy
They are the best of the best. Always going above and beyond to be the very best at helping customers out. I will always and 100% endorse this store. Thank you to thw girl who helped me out tonight i was so tired after nearly working 43 hour shift and needed a few fluids. The girl ..im sorry i didnt catch her name helped me out of a pretty stupid mistake. Thank you. This location has always been my favorite and you have my undying l loyalty.
Great place to buy auto parts. Very helpful people at the front desk.
They were very nice but didnt have my part
Great place to buy auto parts. Very helpful people at the front desk.
Great customer service
They are always very helpful, checked my engine light.
Andrew was amazing! He helped my boyfriend and I out big time when our car was on the brink 😥 Thank you !!!
Great customer service, friendly & helpful
Great help service was awesome
Found the fuses I needed and fixed my trailer lighting issue!
9/2021 Once again this crew at Auto Zone, (not all Auto Zones!!) will give you great service as this crew does.I asked to be shown how to do something, liabilities run high these days due to frivolous law suits, and they HELP!!All was necessary was some air conditioning gas, and my car was cooling as new. Other places had excuses, a mechanic told me $200 to check it out, my unit is brand new, used the air continuously this summer. I do not care for BIG BUCK SCAMS!!!Eric and his crew are great, highly recommended over any other place from Boulder to Denver!!5/2019 again these men go beyond all Stellar Customer Service, I wish I could give them 100 ****** In these times when many do not care even with their jobs - their performance are lackluster. Then employees should have a raise, they are AMAZING and POLITE for us dummy car owners!!For the 4th time I made a JOYFUL visit to this AutoZone, Cars I know NOTHING, Eric came out with a hug and they fixed my leaking air-conditioner. If you WANT SUPERIOR SERVICE, this is your ONE STOPSuperior Service. Having a XB Scion, after 10 years the Freon was running LOW. I called, and was told to come in and ask for the young man with whom I was speaking with on the phone.He went in back, came out to my car, filled the Freon in 3 minutes or less and said, NO CHARGE. I was dumbfound and extremely grateful. He had less than 1/2 a can in back and was recycling which I am in favor of. Also, it was hard times, one of my Arabian horses had just died. This put a smile on a very broken heart! Thank YOU
The people there are always helpful and very pleasant to deal with.
Friendly and helpful staff, they were a huge help to me when my headlight went out. Thanks guys!
They never have what you need and the last time I went their system was down and they had no backup plan to sell people what they need...save the hassle and go to a different store
Great! I bought a battery and the gentleman installed it for me! Thank you!!!!
Staff was very helpful and they got me the right parts the first time.
Good service And always has what I need
Im pretty stupid when it comes to cars, but fortunately, my car warned me that it was time to swap out my brake pads before anything bad/worse could happen. I swung by this AutoZone to snag new pads, and was impressed by the organization - I remembered that I could use new wiper blades, bam, they were right there in a clearly-labeled aisle. Done.At the counter, service was quick and curteous. Store seemed well-staffed, so everyone coming in was heading back out pretty quickly. I pulled up a part number for the pads that I had snagged from AutoZones website, relayed it to the employee across the counter (cant remember his name, I suck), and he snagged the part within a minute. I asked if there was a wear sensor included with the pads, and the employee told me that he had no idea, instead of trying to BS his way through a conversation. Or, he was entertaining my dumb question, but either way, he was polite. He opened the box, checked the parts out, and asked another employee more familiar with my cars manufacturer about the sensors. Turns out that the sensor is a separate part, so he hopped online, hunted the part down at another AutoZone nearby, and offered to put it on hold for me, or get it sent to his store by that evening. Pretty cool.Had a very positive experience here overall. Staff was friendly, store was clean, service was quick and accurate. This is a little ways out from other auto shops around me, but screw it, Ill come back here for further purchases.
The staff is very helpful most of the time.
Friendly and helpful. Its tucked back off the street. Clean store.
The staff here are always awesome and helpful!!
Great place to buy auto parts!
The lady there was super friendly and very helpful! Wish everyone had her attitude!
Terrible customer service and management
Very convenient location.
Dont go here unless you know what you are looking for customer service is lacking intelligence
Great help fast service.
Great experience
Since there are very very helpful
Good place for quick repairs.
Nice people, and very helpful.
Simple easy to get in and out
My car had a weird battery setup but Gary was all over it and had my old battery removed and the new one installed in no time flat ... Thanks Gary!
Great knowledgeable staff
Good crew very knowledgeable
These guys went above and beyond to help me diagnose and fix my car in the parking lot.This is now my go to spot for all my car needs.
I always go here and they know what they are doing
Good people to work with!
Got in and out in ten minutes with a major battery problem solved for $1.77. Thanks!
Some what helpful.
Very helpful staff