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Fix Auto Highlands Ranch
3900 Norwood Dr, Littleton, CO 80125, United States
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Fix Auto Highlands Ranch
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Br
Review №1

This is a wonderful shop. The people are kind, professional and competent. I felt cared for and was confident that they would do good work on my car. Today when I picked it up, my feeling was confirmed. They did a great job. I also want to point out that this shop has several women on staff in the shop. Their presence made me feel safe and confident that I would be treated well. Highly recommend!

Il
Review №2

This is the second time I have taken my car to Fixed Auto for repair work on my 2007 Toyota 4 runner. I have worked with Joe Linder each time and he has been great! Very professional, friendly, honest & on time each time. I will always bring my car here for body work & highly recommend Fix Auto! My boyfriend has taken his Chevy truck here as well & worked with a different employee then I did & he also had an amazing experience. His truck & my 4 runner look brand new after giving our vehicles to Fix Auto. THANK YOU FOR YOUR HELP FIX AUTO!!

Ma
Review №3

Its the little things I enjoyed about our experience. Professional quality work for our 21 year old car. The car was washed, vacuum and looked fantastic on pickup!

Ch
Review №4

Always a pleasure to do business here. Quality of workmanship is amazing and customer service is top notch. The system in place to keep updated on status of repair without needing to keep calling is very efficient. Highly recommend! Unfortunately I am a repeat customer.

Ju
Review №5

Excellent experience, Joey got us in immediately for estimate. Car was in and out and looked absolutely amazing. Each time I spoke to anyone they were very professional, and got back to me right away with any questions I may have had.

Ly
Review №6

They are very very friendly and customer oriented. My car is gorgeous now!

Ro
Review №7

FIX auto did a great job on my car! They made sure the work was perfect before I got my car back. Everyone was very friendly and helpful. I trust this auto shop and would certainly recommend them to others.

Do
Review №8

I first took my car to Fix Auto after a Colorado hail storm, quite some time ago. They did such a wonderful job that I decided if I needed any kind of body work repair I would take my car back to them.Well....I noticed a little rust started to form and I took my car back to Fix Auto.I just picked up my car and it looks great.Job well done, nice people who care, like long family friends.Give them a shot, youll be glad you did.

Ti
Review №9

These guys did a fantastic job with some body work on our Subaru Outback. They were very friendly and professional and got the work done in a timely manner with great communication. They even detailed the car when they were done and returned it looking sparkling new, which I have not seen other body shops do. You can tell they take pride in their work. Shout out to Joey for the top notch service! I hope not to have any more accidents, but if we do well be back. Highly recommended!

El
Review №10

We had several people refer us to Fix Auto after a freak accident with our van. They were absolutely amazing! They kept in contact with us about everything through the whole process of working through the insurance claim, and they were super sweet. I would highly recommend them to anyone and will happily use them again in the future.

Ju
Review №11

These folks treat you like good old friends! They are trust worthy and they are not your typical chain repair shop who really dont care if youre satisfied or not. My new go to folks for body work!

Ka
Review №12

Would highly recommend. Was beyond cared for, youre not just a number or another car. My car looks as if nothing had ever happened and was cared for as if it was their own car. Good quality workmanship.

Ra
Review №13

I had an amazing experience at fix auto. They were friendly and communicative. My car was definitely in good hands and I will use them again in the future!

Ph
Review №14

BEST COLLSION SHOP IN DENVER/METRO! I SERVICE 12 COLLISION SHOPS AND YOU CANNOT FIND A MORE KNOWLEDGABLE, FAIR, OUTSTANDING COMPANY

Mi
Review №15

I had an excellent experience. Abundant personal and expert care were taken to resolve our issues. Well done.

jo
Review №16

Great work. Show quality. Nice people.

Be
Review №17

This was an easy experience from the beginning to completion. Everyone easy and pleasant to work with from front office to Joey. I would highly recommend them.

Ni
Review №18

Excellent experience, the staff were very kind, accommodating and straight forward. I went there for an estimate and they gave me a great value for the damage done to my vehicle. I highly recommend them!

La
Review №19

Valerie was excellent to work with. She communicated well and delivered as promised. I highly recommend Auto Fix and Valerie.

Di
Review №20

My husband was satisfied with the body work and painting the folks at Fix Auto did, but where they feel down was in the time estimate. Originally we were told 3 weeks, then when we dropped off the car, 2 weeks. We got nearly daily updates until the day before the work was to have been completed and the text messages updating us on the status of the delivery of the car stopped. My husband called and apologies were made and we were given a new delivery date which came and went. An email, another phone call and 2 weeks (for a total of 4 weeks) later we finally had our car back. Fix just needs to do a better job estimating how long a job will take and do better follow up when there is a delay.

Am
Review №21

Very knowledgeable, detailed and great body work! Helpful with getting the insurance claim processed and flow smoothly and timely. Highly recommend for great quality work.

Al
Review №22

Fabulous job! Quality of work was outstanding. Everyone was super friendly and caring.

Ma
Review №23

Like many people if I’ve had to go to a body shop I’m the past it was never for reasons I was happy about. And I’m sure most people are the same way. But Fix it really understood that and made a horrible experience in my life a wonderful experience with them. They really made me feel like my car was gonna get taken care of. Extremely kinda and patient staff I honestly couldn’t ask for a better experience. Thank you guys

mo
Review №24

Someone hit my front fender! Fix auto was able to repair the work needed on my car in a timely fashion. They went above and beyond cleaning the inside and outside of my car when they were finished. I could hardly recognize my car because they did such an outstanding job cleaning it! It looks like it is a brand new car! This is the second time I have used them. I would strongly recommend them if you have any repairs that need to be made to your car. Best of luck to you!

An
Review №25

Fix Auto did an amazing job of repairing my bumper after I was rear-ended! Tracy and Valerie in the shop were so helpful and easy to work with. Everything was completed ahead of schedule and I appreciated the updates I received. They even did a thorough wash of the exterior and windows after the work was complete. My car looks even better than it did before the collision!

Je
Review №26

The staff was very helpful and gracious and performed excellent body repair on my vechile.

Ju
Review №27

Quality work and great customer service. I will definitely use Fix Auto Highlands ranch if Iever have body work needs in the future!

Ba
Review №28

Great service on repairing our car damage. Joey went out of his way to get us an estimate, working with insurance and keeping us informed.

An
Review №29

They were AMAZING to work with. The awesome communication, care, time, honesty and timeliness was above and beyond. I am a very happy customer and would highly recommend Fix Auto Highlands Ranch.

Br
Review №30

The service was amazing and the work done was quality work! The customer service here is even better! Definitely recommend!!

Ka
Review №31

Awesome paint job plus great, prompt customer service.

Br
Review №32

Took awhile to get the initial work started. There were some delays once work started. Car turned out great though. 3 weeks from start to finish was a bit much though.

Fr
Review №33

As always I recieved a great service.

No
Review №34

Great place to have work done!

Jo
Review №35

They repaired some accident damage. They returned my vehicle repaired and cleaner than when I brought it in. I rate them a ten out of ten.

Bo
Review №36

This place was great. The staff was super helpful and professional My car was finished right on schedule and it looks perfect.

AC
Review №37

Been to a few different body shops in my life, no other compares.

Fr
Review №38

Joey Williams handled the auto accident repair great! Highly recommend using Fix Auto for your autobody needs.

Ta
Review №39

They made my truck look like new. Good communication and great service.

Ha
Review №40

The repair and painting of the hood of my Lexus RX350 was an excellent job performed within the time frame I was told.

Mi
Review №41

My daughter got hit by another driver and she took her car to this shop. It took a while because of the insurance hassles, but Joe kept in touch with my daughter every step of the way, always letting her know what was going on without her every having to call to find out, and they ended up doing a phenomenal job!! They also guarantee their work for the life of the car! After her having such a positive experience with Joe and really everyone else who works here too, we wont hesitate to bring any other vehicle that needs body work to this place! Thank you all at Fix Auto for everything you did to help my daughter, Cassie! You definitely get 5 stars!!!

Cl
Review №42

Dan and his team at Fix Auto just got done completing some very technical and demanding dent repair on my Jaguar. I was blown away by the amazing outcome when I picked the vehicle up yesterday, not only had it need repaired as though the damage never happened, but the car was cleaned professionally and ready for me to drive away.Dan handled all discussion with the insurance company, ensuring they covered all necessary items for repair. Additionally he communicated with me throughout the process, showing me photos of the steps they were going through.Give these guys your business, you’ll be more than pleased.

Lo
Review №43

Excellent service and very friendly people, definitely recommended 👍.

Ch
Review №44

They are very professional and nice people to work with.. Would recommend there services to anyone needing their vehicle fixed..

Ar
Review №45

They make it easy will do business with them anytime

He
Review №46

Everyone here is awesome!! Customer service and work performed exceeded my expectations 😊 I would highly recommend them!!

Ri
Review №47

Everyone is very nice and friendly

Br
Review №48

I can’t say enough good things about this shop! Very professional! In my mind, there isn’t a better body shop than Fix Auto anywhere in Denver.

Ha
Review №49

Replace front grill.

To
Review №50

The people at Fix were very nice and were able to estimate our vehicle while we waited. Thank you

La
Review №51

Fix Auto is great! They’re always happy to help and easy to work with.

Kr
Review №52

The staff is amazing! Robin was just incredible. I ended up doing business with this shop after an insurance claim. By far they were the most pleasant part of my entire experience. I got my car back in wonderful shape, and the detailing and cleaning part left my car looking better than the day we bought it, 6 years ago. Would absolutely recommend this place and would go back for any future needs. Bob was great making sure we knew about possible future issues with my car (We replaced those rear brakes!). All around, a great place to do business with!!!

Do
Review №53

Ownership and management at this auto repair shop cares. A great business isnt about being perfect, its about caring for your customers, listening and making things right. Thats exactly what Fix Auto did.I am happy with the results for my Nissan.Quick points:Front office and receptionist was polite and informativeThe paint job was flawless.They worked, efficiently on estimatePage you status, so you feel engaged in the process.Thank you guys!Doc

Ch
Review №54

Everyone at Fix Auto is first rate. Ive known them for years and completely trust them with all of our families vehicles .

Br
Review №55

I was going to wait a week but the drive home from picking up my 2013 Grand Cherokee was perfect. They got me in faster than expected and finished the Jeep through the busy Xmas/New Years holiday. Fit and finish was exceptional and it drove smooth. Being T-boned and expecting something to not be quite right was my thought process, but instead i got perfection. 5+++++ stars!

Br
Review №56

Great place to get your Autobody work done. Wonderful people and service.

Me
Review №57

Not impressed with this place. They come off good at first. People are nice, they make good promises, but they dont hold those up. I had my car fixed here after a wreck. Less than ONE WEEK after I had my car back I found TWO new issues that I did not have before. It took a month and a half for them to fix my car, I expected it to be perfect. When I went back to have them fix it, they told me I would be responsive for the costs, even though they have a lifetime warranty on their repairs. Very disappointed as they were the blatant cause of these issues and they will not take responsibility. Especially if after they spent so much time supposedly working on my car. Do not recommend. 2 stars because they were friendly.

Is
Review №58

My experience with Fix Auto was not great.After handing over my keys, I was told the date of completion to fix my collision damage. I continued to receive email updates from Fix Auto that everything was proceeding according to schedule.When I went to pick my car up on March 11th the staff and crew were dumbfounded. they hadnt communicated to my insurance, or myself, that my car was no where close to being fixed. This is After, receiving several reassuring emails that it would be complete on time.I was not happy with my experience with Fix Auto Highlands. I had to head back to Denver, back on public transportation, When I thought I was going to be driving my car back. Which was deemed totaled... after I drove with the damages for two weeks. I Havent heard from Fix Auto since I walked out their door to speak to my insurance about the matter. No apology or courtesy from the team.

la
Review №59

They stayed on point through the hole process

Ly
Review №60

Excellent work! They kept me informed of work progress throughout the process, which was great.Very pleased & highly recommend!

Na
Review №61

Its a great place to get your motors and broken car fixed. The staff is very friendly and will help you with anything you need.

Ke
Review №62

They did an awesome job fixing the damage that was done to my car after my accident, looks brand new again. From my first call to picking up my car when it was finished, every person I spoke to was friendly and knowledgeable. They also finished my car earlier than I expected which was awesome. It can be stressful getting this taken care of after an accident but they made the process so easy! I would highly recommend using Fix Auto.

Da
Review №63

Highest quality of work. Friendly and knowledgeable staff.

Ch
Review №64

They were honest and friendly. They know cars. I would recommend them.

Bl
Review №65

I just took my truck to Fix Auto for a small insurance claim from someone backing into me. I also had a few small repairs done that I paid for while it was in for repair. My expectations were exceeded. They did a GREAT job and my truck looks like it was just driven off the showroom floor. The team there was so nice and dealt directly with the insurance company for me. I couldnt be happier with the whole experience!

Se
Review №66

Excellent staff and service. Work done on time and fair price. Would highly recommend any time to any person who needs auto body work1

Br
Review №67

The receptionist and some of the people I spoke to were very courteous and professional. The guy who have me the estimate wasnt. He basically told me not to even try to fix my car and didnt offer any alternate suggestions.The office was very clean and professional, and I cant speak for the actual work that they do. But it seemed to me like they just didnt want to take the time to solve my problem.

Te
Review №68

My apologies to the wonderful folks at Fix. I thought I submitted a review after having my car repaired last winter, but its not showing up. I could not have been happier with the work done by Fix. My car went in pretty mangled after being rear ended on I70. It came out looking brand new. I was blown away. Thanks guys. Ted

Bi
Review №69

Repaired the tailgate on my truck.

Jo
Review №70

I rear ended a car with my wifes Jeep Liberty.....it was the doghouse for awhile. Dan and crew fixed it back to original condition with original parts and it turned out amazing! Great job to everyone there!

Da
Review №71

Hit a deer. After they got done with it. I couldn’t tell anything had happened. They also went above and beyond and cleaned the inside of my car after a long year of snowboarding abuse. I did not expect them to do that, but they did and for that I could not be happier with this company and how everything was handled. Outstanding company!!

Ma
Review №72

I wish I could give more stars! Dan the manager is amazing at customer service. I had my Subaru fixed at another location in the Fix Auto network with a lifetime warranty on parts and labor. Unfortunately I had a part fail (the radiator) and the location I had the work performed was acquired by another repair shop that would not stand by the warranty work for my car was not in their system. I called up Fix Auto Highlands Ranch and was connected up with Dan and I have never seen such a willingness to help a non paying customer. Dan has made phone calls and sent emails to Fix Auto Corporate on my behalf to give me a voice in the process to getting my car back on the road.Since my car was un-drivable, I had to get the radiator replaced at my Subaru mechanic asap. After informing Dan of this, he said send me the invoice Ill see what your insurance company and corporate can do to make this right! Wow, there is Dan, still fighting on my behalf! Who does that in todays world? Im not sure if I will see any warranty reimbursement, but still feel obligated to give Dan and Fix Auto Highlands Ranch a glowing report for their desire to help out a fellow motorist.Highly Recommend!

ke
Review №73

Valerie went above and beyond explaining and showing the damage to my car. Thank you!

El
Review №74

I am very happy with my work done. I recommend it.

Br
Review №75

Done business with these guys for years and they have fixed my own personal cars as well.

Da
Review №76

The time to get in and how long they take are not worth it. This might be because they are very good though too...either way it took me 6 months to get my car in but I didnt mind since it was cosmetic.

vf
Review №77

Dan and his crew are very professional and their work speaks for itself. I highly recommend Fix Auto to everyone!!!

Be
Review №78

Knowledgeable friendly staff. Quality work.

Ke
Review №79

Excellent StaffSuperior craftsmanship!

Li
Review №80

Everyone was pleasant and helpful when I went to retrieve my personal belongings after my car was totaled.

Va
Review №81

Excellent service and knowledgeable staff

Gl
Review №82

Great place for auto body repair

Ri
Review №83

And the man

Information
31 Photos
83 Comments
4.7 Rating
  • Address:3900 Norwood Dr, Littleton, CO 80125, United States
  • Site:https://fixautousa.com/highlands-ranch
  • Phone:+1 303-791-1900
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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