Women who work the register has zero customer service skills and are ALWAYS rude. I always ask how they are and I consistently get nothing in return except the price for my item. No hello or how are you. Honestly screw this place

Pharmacy staff is rude. The one girl that answered the phone couldn’t take the time to check to see which other pharmacy had the medication in stock, she said she was too busy and that she would call me back later, it doesn’t take any longer than a few more minutes to check, I told her it was poor customer service and she hung up on me. Won’t be using this pharmacy ever again!

Pharmacy staff is rude.

Standing at the front door of the entrance 3 minutes before their supposed to be closed and the lady wants to act like she can’t hear me and I just needed tampons and work in the next strip mall. Thanks for the great customer service.

Awesome lady at the register she is always so up beat and engages in conversations. In the back at the pharmacy also a few people who are engaging. They seem to remember you and actually engage with you unlike most places.

Been going here for years and have always had a great experience in their pharmacy. Had to use CVS for a few years and hated it; so glad to be back to this one. Friendly, helpful, and non-judgmental.

Depending on which pharmacist you get the customer service difference is night and day. If you get Brad you are golden. He’s awesome. If you get Demetri you might as well leave and come back during Brad’s shift. Don’t believe me? Watch the body language and eye contact when you go there. If that doesn’t make it obvious enough just attempt to interact with either of them. One makes you feel welcome and valued, the other makes you feel like you are annoying him and your needs are unimportant and bothersome.Walgreens solve this problem. Either use your PIP process or get a new pharmacist. Once you rectify things I’ll change my rating.

2 out of 3 times they don’t have a medication available and they don’t bother to call you and let you know. I have changed walgreens locations even though this is around the corner from my house.

Both pharmacist have been great help with my medication and the answer every question I had I love this place

Store it self is great. Customer service is always great. The pharmacy on the other hand is a joke. Out of stock on medications all the time, drive up and walk up you are treated as if you are bothering them. Tried calling to confirm prescription was ready 1st time was on hold for 30 mins, next call an hour later was 15 mins both ended with nobody answering. Very poor customer service!!

Pharmacy is always busy you have to wait for hours to get a prescription. Don dare to use the drive-thru. The store it self great clean and friendly.

Waiting for the drive through longer than 10 mins. Is the norm

I like how this place only has 1 star reviews because of the pharmacy, although that is owned and operated by cvs

Slowest pharmacy Ive ever been to. Workers chatting in the back while one person addresses the line.

More reliable, less problems, good prices. We changed over from CVS

There are countless Walgreens pharmacies, but the pharmacist, Demetri, in Lindenhurst, is the best. He is personal, responsive, friendly and best of all knowledgeable about the latest illnesses and treatments.

Pharmacy appears consistently understaffedRe-routed to Walgreens in Gurnee or RL for Rx not in inventoryHold times up to 5 minutes when calling directlyFollow-up procedures inconsistent

Waited in the pharmacy drive thru for 10 mins to drop off. Got no help. Horrible customer service.

Extremely slow pharmacy. I was told to wait in the drive-through, after 20 min with no service I left.