Mark was great to deal with and answered all our questions. Looking forward to seeing my quote for some replacement windows.

In 2018, we has Window Options Specialists in Lincoln put all new windows, 17 total, in our house. The brand was Gerkin.Two of the windows were set in brick; one above the other.When we have north-wind driven rain, the bottom window leaks.I reported the defect in 2018.I took pictures.I shot video.Dustin sent out a crew member to slop more caulk around the window.The leak persisted.It was reported to Dustin again. Response time took longer.Again...slop on more caulk.2021, it still leaks.Inspection by another company revealed substandard installation.Besides the leak, our house is considerablely draftier.We spent a lot of money on these windows and when problems arose, Windows Option Specialist was given multiple chances to rectify the problem, but failed to do so. They did the bare minimum.

We had a great experience, looking for and purchasing our sliding glass doors! Highly recommend 👌 great customer service!

Bought 24 E series custom-size windows which costed $$$$.The very good: the windows are well made and the installer B. Rice and his crew are excellent, priced reasonably, and personable. Would do it again any day with this installer and his crew.The bad: orders have been mixed up and expensive to fix. Ron the pricing person was distracted. 2 windows were not costumed properly and exceeded the external opening dimensions that were ordered; and had to be to reorder; a frosted window was not frosted (we kept it as is); a french door was in traditional style rather than contemporary one as existing ones in the house. That distraction cost me $2500 to reorder; Now (1/13) the contemporary doors are finally here (2 months later) with two left panels! I presume someone at the plant in Iowa was asleep at the wheel. Currently, I have a mismatched door with left contemporary and right traditional. The metal roll for the window cladding also disappeared from their warehouse the day before the 2d installation and will require another visit from the installer to complete the work. Ron does not answer his email regularly which makes it more frustrating, contributing to my mixed review.

Thanks Mark for being so nice.

Ive been working with window option specialists for going on fifteen years now or better.Ill just say its really nice working with people who know there products inside and out. This day and age its hard to find people who actually call you back and genuinely care about their products. Thanks guys👍.

Highly recommend! This team is knowledgable about their product & easy to communicate with. I really appreciate the extra step they went to advise, and guide me as I made decisions. Friendly, honest company!

I went into the showroom and worked with a sales person to pick out a new screen door. My current one was all glass and I told the sales person I was replacing it only because I wanted one where the top half of the door could open to a screen for ventilation as this feature was of great importance for me. He showed me one in the showroom that was all glass but had a one-hand latch with the top half having a retractable screen. I asked if they had one where the bottom half was panel instead of glass but still had the top half retractable screen. He said not in the showroom but one could be ordered. He showed me one in a catalog where the bottom half was door panel and the top half was glass. I directly asked if the top half of this door still opened to screen for ventilation and used the one-hand latch. He said yes. I wanted to order the door but had to use a different sales person when they found out I was using a local handyman to install the door. I had to call repeatedly to get a hold of this new sales person. We discussed the one-handed latch that was supposedly going to be on the door before placing the order. The company arranged to have the handy man pick up the door from the company directly (as it was standard practice). He did and installed the door when I was not home. I came home to find a door with the old style two-handed latch system and only retractable screen for a quarter of the door. After repeated calls to the sales person who ordered the door, I was told there were no returns and all they would do is sell me the door in the showroom at cost. When I filed a formal complaint, they claimed the local handyman I hired to install the door was responsible.

We had a cracked window and had them come out to talk about a replacement. Shad pointed out that our window (which they did not install) might still be under warranty from Pella. Sure enough, it was. We got a new window for free. Had they said we just needed a new window and sold it to us and installed it, we would have never known the difference. This speaks to the honesty and integrity of this place. I will always use them for window and door needs in the future after this great experience. Its hard to find businesses and people of good character, but this is one of those places!

I had a very unique and difficult project for Mark and his crew at Window Options. My downtown Omaha 6th floor condo had an improperly installed 4 pane sliding glass door that leaked and rotted out the subfloor. Mark at Window Options was one of only two that would even bid on the project and his bid came in $3000 under the other one. There were many challenges Including just getting the materials up to the sixth floor and then replacing the subfloor. The installation crew was very professional, efficient and did an excellent, job paying attention to detail. Mark steered me to the correct sliding door from several options that now is the envy of my neighbors and most importantly doesn’t leak. I can’t say enough great things about them, I highly recommend them,Dave

I had a kitchen picture window that the sewal had failed on and was fogging up. Mark the Window Option rep came out and looked at the project, and realized that all that was required was a glass replacement. He recommended a contact for the project. Marks willingness to provide accurate info on what could be done saved me a considerable amount. That action is not lost on me, and I will most definitely deal with Window Options in the event of any future window need.

I really do need more than five stars here, Google. After getting bids from some big name window replacement companies (who made us feel like we were being sold some swamp land in Florida), a friend recommended that we speak with Dustin at Window Option Specialists. He took the time to understand our priorities, clearly explained the options available, and patiently provided straightforward answers to our numerous questions. The bid was fair and prompt, as was the installation once the windows arrived. The crew leader explained everything at the start, then gave updates as the day went on. The installation team was an extremely efficient, detail-oriented, respectful, and tidy group who looked like they enjoyed their work. Dustin stopped by to check on their progress midway, and both he and the crew leader did a walk through once the job was complete. We couldnt be happier with the quality of the windows and the service provided, and the honest integrity of this company was obvious throughout the entire process. We wont look anywhere else for future door/window needs. This is the kind of business you want to work with, people. Good job, WOS!

Nice people who made sure my needs were met.

I have a window in my bathroom that needed work. It was really old and it was difficult to find the necessary parts. Had someone come out and tell me theyd get back to me next week. One month later I emailed the owner. He told me hed get back to me soon. Another week went by and nothing.I get being busy, but when you treat potential customers like this, it eventually catches up with you. Two stars because I felt like they showed enough gumption to show up to the house before ghosting me.My gut tells me if its something thats straight forward, theyre probably okay. Above and beyond work, and you should look elsewhere.

Our experience with Window Options Specialists was professional and excellent - from preliminary visit to expert advice, follow up, delivery and installation.Dustin Merry was an exceptional salesperson - knowledgeable, accommodating and helpful. Well definitely use this company again if we need windows.

From start to finish very professional. Bid came in a timely manner after visiting the house and getting exact measurements. Installer arrived early and explained the process, took time to remove shoes when entering the house. 👍👍👍👍. Window looks great an matches interior perfectly!

I cant say enough about our experience with Window Option Specialists. Being able to go through the showroom and have them explain all of our options and help guide us to what fits our house best was amazing. They provided great support from choosing the sliding door that was best for us, all the way through installation. We will definitely be back in when it is time to tackle the windows in our house.

I love the Windows I purchased from these guys. I went from hearing everything going on outside with the Windows closed, to silence with the new Windows closed. It was a great experience too. No high pressure sales. Sales people that really care. Thanks again.

The name Window Option Specialists hardly does this company any justice. From top to bottom this company is comprised of professionals in every way possible. Prompt, exact, thorough, dedicated, and a pleasure to work with. Theyve saved me more money than I can count and continually provide unparalleled customer support. I cant say enough good things about the fine people at Window Options. There is no other window company in town.

I needed some parts for some windows my builder purchased. Jordan made sure I got what I needed promptly and free of charge.

WOS was great to work with. They were able to make our dream a reality by providing us with everything we wanted. Great staff that exceeded our expectations from beginning to end.

A++ Dustin came to my house took measurements and gave me options for my new Windows and doors. I highly recommend this company for their products and service!!

Always friendly

Very helpful, looking forward to doing business with them.

Loved the price, the quality product, and installation work done by Window Option Specialists and The Inland Group! Superior quality and craftsmanship by two great companies.

Came out August 19 and two months later, still no bid or return phone call.

Willing employees and fun to work with..I am a retired purchasing professional, and these folks have their act together..I will be back

I have been buying my windows and doors from W.O.S. for over 10 years, and they have alway been very professional and knowledgable. They have been a big part of helping me design my projects, and have given me ideas that I never would have come up with on my own. They have a great show room, so you can actually operate and see all there windows. Also they have a certified technician they can help you with your window long after you have had them installed. The name says it all!!!

Its been a pleasure working with everyone at W.O.S. Amazing customer service from start to finish.

Window Option Specialists has helped us do everything from small household replacements to large commercial front entry system for my business. There customer service is top notch and the windows were right the first time.

We always get top notch customer service from window options! We would not hesitate to use them again or refer to family & friends!

Nice team work getting order together and installed cleanly without troubles. thanks

Ive called 3 times and even stopped in - so 4 contacts in 2 months. They will not call back.