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AAA Window Siding Doors
230 S Logan St, Lincoln, IL 62656, United States
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AAA Window Siding Doors
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Vi
Review №1

Had gutters installed in August. I was impressed that the owner took the time to explain every detail of the job during my estimate and he worked with the crew during instillation. They were professional, courteous and finished the job the same day. I am looking forward to their return to complete some other work!! Thank you Lloyd!

Er
Review №2

AAA stepped up when we needed them. They were price competitive and efficient. Webb made the whole process easy and was thorough. The crew was fast, efficient and left no messes. We will continue to use AAA for all of our repairs. No ones better!

to
Review №3

I m not sure if l rated AAA last yr but l wanted to. I had 2 fireplace windows installed during the winter vortex. It had to be around 14% below. The person installed those Windows to perfection and preciseness. I could not believe the work! I love the Windows and so does every one that comes over! As soon as l am able l will have my other windows done.

Ca
Review №4

They came to our home an discussed window options. Took measurements and got all the information they needed. Then a second person came out to double check the measurements and talk with us. It didnt take long at all for the windows to be ready for installation. They came out and put the windows in and they look great. I believe the quality of the windows are great. The value is well worth it. The responsiveness was was fast and the punctuality was beyond words. The windows were installed in the middle of December. It took only two days. It a large sun room with 13 windows and two doors. They did an awesome job.

Er
Review №5

Wonderful product. Wonderful service. Wonderful communication every step of the way. Great job! Can hardly tell they were even here; it looks so good!!.Would use them again without hesitation..

Pa
Review №6

We hired AAA to replace our old windows and doors. From start to finish we had no problems. From Dave our salesperson to our stellar installers, they were efficient and professional. The customer service staff was very helpful, and courteous. The windows are excellent quality, and the doors fit perfectly no leaks. I cant say enough about the installers. They worked late nights and even on a Saturday to get the work done. Shane even made a new shelf for our kitchen window so it looked better! He also re-framed our bay window with the most beautiful piece of wood and matched all the grains so it looked flawless.

Mi
Review №7

AAA has done a wonderful job for us in the past. They are very professional and efficient. The prices seem high at first, but then you remember that the products come with lifetime warranties. Just hired them to redo my roof and replace my front door. Hired them a couple years ago to redo my siding and windows. Fantastic service. Will recommend to any one of my friends.

Jo
Review №8

Call about one of my windows - they came out checked window and actually told me I didn’t need a new window that the window was off track - took panes off and got them on track and repaired the window Awesome so that tells you they are a honest company that won’t sell you something you don’t need !! I will call them again if and when I need a replacement !!! Thanks AAA

La
Review №9

The service that we received last month was amazing. The agent that we had who talked us through the process and helped us pick out the right gutters for our house was great. The gentleman that came to replace our garage entry door was great as well and installed our door perfectly. The crew that changed our gutters was efficient and kept the are clean of debris when they were done. The girls who work in the office were also very helpful through the whole process as well. Highly recommend them.

Da
Review №10

Very disappointed and have been trying to dispute this charge for years... representatives were walking our neighborhood and we decided to talk to them. The guy that did most of the talking explained the offer of 1/2 off the windows... great deal that needs to be taken advantage of... sounded great to us since we had been researching for months... signed contract as well as financing agreement. Get first bill and instead of the 7k we are quoted, we were being financed 14k. Windows had already been installed and according to AAA, we should have read carefully that the INSTALLATION was 1/2 off, not the windows! Their employee was adamant that the windows were 1/2 off, even after I stated that we had been quoted by other companies for over 15k. Oh and lets not forget that once the winter came, there was still a draft coming from the brand new windows that were supposed to be energy efficient. We are literally still paying for windows in a house we no longer live in.

Me
Review №11

Fantastic customer service and quality work! We got our 5 panel bay window, front & sliding door and basement window and we are so happy with the results. Great value and we highly recommend!

JO
Review №12

Great company, great warranties! I had my windows replaced and back door, they did a great job, new windows look great, and Ive noticed a significant difference in my heating and cooling bills. I would definitely recommend AAA to all my family and friends! Thanks Shane and Amber for a great installation!

Co
Review №13

I had a new storm door, interior door and side window installed. The work was completed in one day. I am so pleased with the security of these doors. The beautiful design in the glass has given my entry a classy look. I will consider using AAA again. They were all pleasant to work with.

Sh
Review №14

We had AAA replace all of the windows in our house. We thought the quote was high, however after hearing the sales pitch from Alex, we went ahead and signed the contract for the windows. Approximately 2 week later a gentleman came out and measured for the windows. About 2 weeks after that, the installers arrived. After measuring the existing windows, we were informed that the gentleman who measured and done it incorrectly and the windows would not fit. The installers remeasured and left. Over a week later we still had not heard if the correct windows had been ordered. I contacted our salesperson and also another salesperson, Shannon, to try to get some compensation for the time I had to take off of work to be here for the second installation. We never received a return call regarding this - from anyone. The installers were top notch and made sure everything was perfect. We were disappointed that the windows set in the casings (NOT what we were told by Alex) and we are now forced to buy all new blinds. Also we were not informed we would be charged a $49.95 service call fee to use the lifetime warranty. I only gave this review 3 stars because the windows are great quality and the installers (Shayne and Amber) were excellent. Had we been able to do it all over again we would not have purchased these windows from AAA.

St
Review №15

Two calls in one week. My number is registered with the do not call registry but apparently this company does not follow the law. Report filed. Next call I get will call a lawyer. $44K per violation so lets see how many more times they call me. As of right now they can be fined $88K and that is no joke.

Am
Review №16

We had an excellent experience with this company. Joseph Anderson was a very respectful gentleman who made sure that we understood everything involved with the addition of our new roof, and made sure that we were comfortable with our decision and choices. He did an excellent job explaining all aspects of the job.Zack Carter and his crew was terrific! They completed the job in an extremely short time and did an excellent job. We had a complete tear off and they made sure that the yard was picked up and the site clean before they left. They worked extremely fast and efficiently. If there was any question, the crew made sure to communicate with us before continuing.We highly recommend AAA Window, Siding & Doors!

L
Review №17

AAA Window Siding & Roofing was professional from the first visit through the installation. Both the cost and the work to be done was in writing from the beginning. The windows arrived on time and were installed within a few days. The installers were pleasant and knew what they were doing. They worked until the project was complete. We considered windows from seven companies. The AAA windows were not the least or most expensive. BUT they are the BEST!

Ch
Review №18

I feel like they did a very good job.Due to a funeral at our church, I appreciate their respect by delaying their work for the day.

Ka
Review №19

Last week, a man came to our door offering to give us a free estimate We scheduled a time for them to come back. A few days later the salesman came and gave us a quote, BUT if we sign up today, there would be a $7,000 savings. This didnt give us time to shop around, but how could we pass up such great savings?! Also, they give you 3 days to cancel after you sign. We signed and he left. This is a big purchase for us, so we started doubting if it was a good price and did some research. After talking to neighbors, a realtor and looking at reviews we decided we should cancel. I called them the next day to cancel. The lady who answered the phone said she wasnt sure what I needed to do, so she would have someone call me back. Two people called me and tried to hard sell me and said anything they could to keep the sale. Webb (who I was told is the owner) said, call me anytime and Ill answer any questions you have. Told him I would talk to my husband one more time. We slept on it and got quote from another company. I called Webb, left a voicemail with no return. I called the office and she said shed have to have him call me ..still nothing. So we decided to hand deliver the cancellation papers in person. We get there and doors are locked although it is before they close. I called the lady agreed to come to the door. She told us she didnt know what to do with the cancellation papers and she would have to call the owner. So basically, as soon as you want to back out, no one knows anything and no one gets back to you

Mi
Review №20

So far, so good...I have just completed my sales consultation. My sales rep, Brennen was very professional, helpful, and answered all of my questions and concerns. He went over the different choices available for my needs and seemed to be genuinely passionate about his job without being pushy or aggressive.

Mi
Review №21

Great fast service. The rep that came out to talk to us and to get an estimate was very friendly and very informative. The girls in the office were also very helpful over the phone. They did an amazing job on our roof. We couldnt be more pleased with how fast it was done.

Ki
Review №22

My daughter and i recently got a new storm door on and so far we enjoy it.They explained the features of the door, and cleaned up their mess, petted our dog, and handed us the key.Right away we could tell the difference in the house it was warmerWe love it and so does our dog.Thank you for the great work will recommend you, to family and friends.

Ri
Review №23

I cannot complain about their quality of work, because I did not accept their proposal. The salesman that visited our house was polite, knowledgeable, and not aggressive. However, the provided quote for siding, gutters, and soffit panels was astronomical. It was twice the amount we received from two other companies. They used the old sales tactic of: if you sign the contract today, we will drop another 7 grand off the price. Wow! Maybe they quoted me for copper gutters........

Tu
Review №24

We had their service done with roof, slide door and floor. Slide door was leaked even after we changed it, we wondered why the living room was still cold in winter. We fixed it ourselves. The roof was leaking right the same spot they had service. I called them to check. She asked me to take pictures and asked where was the spot? I told her same spot as before we had their service. She told me she would show the pictures to Kenny and contact me later. I tried to contact her again, but no response. Is this how they do business? they only need customers come one time and no going back. Please search carefully when you have plan to do things for your house. Read 1 star first. I think 5 stars are their friends or relatives. DO NOT RECOMMEND!!

Ma
Review №25

Ive been waiting for months to get my new handle put on my sliding glass doors, not a phone call or anything...I know the Covid-19 thing is bad but this was long before the virus started. I just want to know when this will be taken care of.

Da
Review №26

Ryan with AAA did a great job providing information and developing a solution for the issues with my gutters. They had amazing promotions available to help fit the project into my budget!

Se
Review №27

We needed to have 3 front windows and 4 sliding glass doors replaced that were original to the house (76). First, the estimate was quick and he discussed many options with us. He was willing to negotiate the price because the comps were a bit lower in my area. Second, the windows and doors came in very quickly and an install date was set within 3 weeks of the first estimate. Finally, the install crew was quick (finished in 1.5 days), courteous, and cleaned up everything. The crew made sure that we knew how everything worked before leaving. When we replace the next set of windows, I will be calling AAA to work for me again.

Ju
Review №28

Ryan was great with suggestions of options, honest and helped with saving cost. Performed worked exactly how I wanted everything done! I Was extremely pleased with how everything looked after it was completed!

Ka
Review №29

I read reviews about them wanting my husband present, but ignored them and called for a quote this morning anyway because they had done a gutter for us several years ago. (Trust the reviews and don’t waste your time). The first question they asked was my name. Second question was my husband’s name. When I asked why that was relevant, she said they like to have both people there for the estimate in case there are questions about color etc. I just wanted a bid, we don’t need to pick color yet. I was shocked! What if I was a single mom? I called 3 other companies after them to get estimates and NONE of them asked about my husband🙄.

Jo
Review №30

September 2016 on a Saturday afternoon a salesman came to my door asking if I was interesting in any exterior home repairs. I discussed some gutter guards with him, and he set up an appointment with me right then and there to have someone give me an estimate on Tuesday night. I got home a little late Tuesday, but the salesman was there and patiently waiting. We discussed gutter guards in detail and I was impressed with his knowledge and honesty. While we ultimately decided not to make a purchase at this time, I would definitely consider working with AAA in the future.

Ju
Review №31

I’ve had my roof and siding and windows Ang gutters all done by them and if I have any issue they are just a call away to fix my issue ! My roof is amazing and I just love the color of the siding I chose with the color metal roof AAA window roofing and siding is awesome tell them Justin sent ya ! Very great work ! And great people and amazing owner it locally owned and operated! Thanks to the Adams Family !!

to
Review №32

Dont trust these guys they are way overpriced and they will never finish the job. The only reason why these guys have some good reviews is they will give people a $25 gift card if they leave a good review for them so basically youre a lying cheating company dont trust them.The finance company found in favor of me and gave me some of the money back. Do not trust these guys they are the quickest company you will ever deal with.

Jo
Review №33

My wife and I were very pleased with AAA Windows, Siding & Doors from the start to completion of the installation of 11 windows. We had fought with cleaning our windows and storm windows for years. It was a difficult and drawn out task. Getting tip out insulated windows was the answer. Brian presented his product from AAA with knowledge and clarity. He answered all questions and clearly presented how the windows would look upon completion.Shannon and the office staff were very pleasant and professional in our communication regarding the arrangements and installation.Eric and his crew(1) performed an excellent job with the installation and cleanup. The end result was a professional installation of a quality product.The results were exactly as Brian had layed out for us and as we had envisioned. Thanks AAA!

An
Review №34

AAA ranks up there with the best- Reliable, Dependable, and offered us a deal we couldnt refuse. They were professional and prompt when coming to give us a quote and were very up front. Appreciate the help of both Mr Baptist and Shannon who guided us through. Very excited for the final product. Will be spreading their name around our area. Thanks again!!

Ly
Review №35

We had new seamless guttering installed. Contacts with the company were all professional and courteous. The time from the sale to the installation was only a week. The job was done within the time frame given. There was a small leak afterward which was promptly fixed a few days after my call.

La
Review №36

The consultant was very knowledgeable and helpful. The roofing crew was very hard working and professional. The finished product was an example of skilled craftsmanship. They did a great job. I would hire them again.

Da
Review №37

Got gutters for my house since I didnt have existing ones. Was given a great deal that I could pass up during the free estimate. Job was done in less than a day and the final product met my expectations. Would recommend AAA for gutters if asked.

O
Review №38

Do not trust these guys, will put them on blast on social media with names and pictures if they do not resolve my issue. Said they completed work and obviously did not according to written instructions on contract. Had the nerve to check off “complete walkthrough with customer “ when nobody was home!!! That’s fine, they only received half payment and that’s all they get from me until they resolve this issue. Don’t do business with these guys

Da
Review №39

I dont know if a zero in customer service is possible, but that is why I have rated this company so low. At first they seem to want to help you, but after the fact you might as well forget it. Dont bother leaving a message with the service department because they will never call you back. The lady that I have beeen dealing with, who shall remain nameless, has now stopped taking my calls. I wouldnt have to call if the job was done correct the first time. Currently, I am waiting for a service person to come to my house to fix a problem with the gutters I have had for only 1 month. I have paid a lot of money for this so called top quality product. Not impressed so far. Service person was suppose to be here before 10 am. It is now 10:30 and I am still waiting. Called office again, she said she would call me back with where he was. Still no call back. Do NOT go with this company.

An
Review №40

AAA Window, Siding & Doors installed new gutters, down spouts and Leaf Guards on our home. The salesman Logan was very professional, went through everything and answered all of our question, it was a joy to work with him. Jason and his installers were also very professional, knowledgeable and respectful of our property. They did a great job and cleaned up everything before leaving. I would recommend AAA Windows, Siding & Doors. When I needed to call into the office they were very helpful, professional and nice. Great Job Everyone

Ja
Review №41

Laborers and project managers for both my garage siding and gutter installments wereVery friendly, skilled and efficient. Am pleased with the results. Would have gotten 5 stars if communication was better on project scheduling dates. I had to call them twice to find out when they were coming. Left voicemail first time, but did not receive a response so I had to call again.

Al
Review №42

The quality of the Windows is great. They have a wonderful husband and wife team that did an amazing job installing and cleaning up afterwards. I highly recommend AAA and will be using them again for their other products.

Lo
Review №43

Quality seems great, very nice people but paperwork is lacking. Statements with just numbers no details. Besides the original work order nothing stating what was exactly done. Salesman stated warranty stayed with our house but after receiving warranty info, it states it is only if we live in the house. Very expensive and might not use them in the future because of these lacking details that to me seem very improtant.

Te
Review №44

Everything went well. All my questions were addressed. The workers were polite and respectful. The work looks good. A bit more communication about the financing and warranty would have been nice.

Je
Review №45

Had a large front window installed in July 2018, asked questions in regards to the window casing and decorative box outside window. Was told that if it would take away from the integrity of window it would be replaced. The service guys said it didnt need to be. They said job was complete. Fast forward to after Christmas, window is leaking inside the house. Made a call with no response. Window has leaked every time it rains. Service guy came out and said the window was never sealed on the outside and job wasnt finished. So he caulked the outside. Rained some more and of course, the window still leaking. After another few weeks finally the original window installer service guy comes out and says, the window was never sealed in or out because he thought they were coming back out to replace the wood. What the heck, so I say it wasnt sealed anywhere? He says no. So he sealed the outside, again, or maybe the first guy didnt do it as said. Then he came into the house and caulked around the window. Mind you this is April and the window was installed in July. Now it has rained a few times and the window still leaks and AAA window and siding says has nothing to do with them or the window. Hahaha. How do you not seal a window, leave it for 9 months, have it leak and say it isnt your fault and not fix it. Not to mention every time we call and leave a message for the owner/manager to call back they do not. Terrible customer service. Going to file a formal complaint if they do not fix the window which has a life time warranty/guarantee.

Se
Review №46

Very attentive to our needs and finances. The windows are great, and the roof repairs are thorough. They never considered a job closed until we were 100% satisfied.

Ni
Review №47

AAA did a great job putting in our windows! The installation couple took their time and did it right (while working in the rain at times). The windows look great and we will be calling AAA when it is time to replace any of our other windows! Thank you!

Be
Review №48

They did our roof a yr ago Very pleased. Contracted them to do bottom floor windows (14 of 26). Started out great!! One screen was torn during work (they fixed later) and one window did not get wrapped. We set up at least 3 different times to have work completed. Clean up was great as was the work. Times were changed and no shows. After several frustrated calls to AAA the office manger got the 2 issues taken care of about 3 weeks after initial work. Rating would have been better had work been completed during original install

Ju
Review №49

A very nice young man gave us an estimate on a patio cover. He was polite, thorough, and knowledgeable. If we decide on this product, we will definitely go with him.

Je
Review №50

Great experience. Very friendly people. Job well done.

Je
Review №51

AAA was great! I was able to get all the windows done at my house at one time and got them at a great price. AAA took care of all the paperwork and calls. The crew worked through the cold and rain and even came back an extra day to complete the job on a Sunday in the blistering cold. I was impressed and my house looks GREAT! Thank you AAA!

Er
Review №52

There work was good. Installers finished in one day. We were told if left a review on Google we would receive a $25 gift card. Dont fall for it. Its been almost a year and we have yet to receive anything even after multiple phone calls and being told it would be sent out. Yes the work was completed and we have had no issues so far but dont have much trust in the company if they lie over $25

Gl
Review №53

Great experience from searching finding a great company that was local returned phone calls in home est and knowledgeable craftsman and no mess 18 months same as cash no hassle...... many thanks to all of u will use u again

Cl
Review №54

We havent yet decided on which company we will be choosing to do our siding but we recieved a free quote today and the customer service and knowledge of the Sales Rep was top notch!! Ill update if we choose to go with AAA but I have to give a shout out to Nathaniel for being so awesome!!! Informative but not pushy. We had a great experience and they are at the top of our list!!

De
Review №55

We found the scheduler to be very friendly and accommodating. We are return customers from a year ago when we had all new windows put in our house. Weve been very pleased with those windows. Our service with Shannon was excellent. As return customers we were offered a discount for some gutters and gutter guards which we had been considering for years, so we went with AAA again. We have been satisfied with their workmanship. They have consistently been willing to correct or adjust anything we didnt feel was just right and we felt they did the job well.

Br
Review №56

The sales person was very thorough and honest concerning the product and pricing of my facia and soffit. The installers were polite and knowledgeable. Made sure everything was clean and tidy after they finished everyday. The workmanship was excellent. They will be my first call when I have any other work done to my home. Very efficient and reliable. Greatly improved the appearance of my home.

Lo
Review №57

Great experience! Wonderful people to work with, and did a fantastic job on our gutters on our house. Would highly recommend and will use them for future work!!

Da
Review №58

The younger guy who came to explain the windows to us was very knowledgable plus he actually wasnt trying to force his product on us like most companies do. They are a tad pricey then most but guess they are a good quality window. If you are not going to be in your home for a very long time and if your house really isnt worth a lot if sold these windows would not be for you. Again susposedly they are a higher quality window.

Do
Review №59

Shayne and Amber were our installers and they were great. Installed a twin window in bedroom BUT it opened wrong. His paper said it was right but was made to open wrong. Also, when Shayne measured the window again, he found it was too short. It needed to be taller. That was 07/13/17 . I called on 08/10 or 11th and the secretary said the window just came in and it could be installed on 08/21 by someone else but we wanted Shayne and Amber so they came on 08/23/2017 and finished the job. The secretary ask if we got an itemized statement with a deduction of $125. We got a cash contract but no $125 was listed on 06/01/2017 when contract was signed. Balance was put on credit card.

Ro
Review №60

New gutters and leaf gutter guards installed with excellent installation crew. Work was performed in a timely manner, and work performed was first quality. I would recommend AAA for their excellent product and expertise in installation.

Le
Review №61

We hired AAA Window Siding Doors to install gutters on our home. The service was timely and professional. Jason and his crew did a great job and left our grounds the same as they found them, no mess. We highly recommend them!

sc
Review №62

So far they wont fulfill their contract, they want more money now, and the quality of work is far below professional. Ive been waiting weeks for them to fix what has been installed. I will probably have to hire another company to fix everything.Not happy

Jj
Review №63

Salesman, Jason, was knowledgeable and explained everything that would be done. The job was completed on time and the workers stayed on the job until the work was completed. I would recommend this company to my friends and family and would use them again.

St
Review №64

I absolutely love my new windows & deck door from AAA windows. They were installed by Gordon Smith & crew. They were a joy and did a very professional job. I highly recommend them and the company!!

Ra
Review №65

We had our gutters replaced almost two weeks ago by AAA, and they did a wonderful job. They actually came over to fix the problem that someone else had done to our house. Very professional and worked around our schedule to make the appointment. I would highly recommend their service.

we
Review №66

Just ordered a new front door. Brennan was very helpful in our decision. Cant wait to see this installed. Will let you all know how this big event turns out.

El
Review №67

After several years of our gutters causing waterfalls outside our windows, we called AAA Window Siding Doors. After the initial phone call where I gave a description of what sort of product I wanted, there was a second call to confirm the appointment and to review what we would discuss during the meeting. The gentleman came by and was very professional. He offered us 3 different prices based on either payment in-full that day, a payment plan with ordering the product and services that day, and a third price if we waited to callback after considering our options. We went with the 2nd option which was at a price we were expecting and a better timeline than we had wanted. The salesman wore shoe covers while in our home and took pictures that day. When the gentlemen came out to work on our gutters, they told me it would take 5-6 hours but they were done in 3. I had a follow-up concern due to angle of the gutter and AAA was fantastic about coming out to review the work. The angle was not related to their work or product yet while they were at my home on the return visit, one of the men took 10 minutes to repair a small part of our porch soffit that was loose. Just to be considerate. We need to replace our roof in the next few years and I will be contacting AAA about their rates based on my recent experience.As to the gutters, they have already been through several severe storms and functioned incredibly well. Very happy with them.

Da
Review №68

The crew showed up for work to install gutters and got right to it. In a short time of about 3 hours they were done. They cleaned any and all remains of the installation material leaving my yard clean as it was when starting.I feel they did a great job.

Sa
Review №69

AAA: where they call you three times a day to schedule the consultation. Once you give them a check at the consultation, they ghost ya. I had to call and use my “mom voice” to get them to schedule the actual installation of my gutters... two days after my check cleared. I will definitely make extra sure everything is in order and completed before I hand them the other check 😒

Ho
Review №70

We purchased new seamless gutters from AAA and had a great experience from start to finish. The sales associate who gave us our quote and took preliminary measurements was prompt, courteous and professional. On the day of installation, Ryan and his crew showed up on time and were finished in under 2 hours. All were extremely professional and did a fantastic job. We had heavy rain within a week of installation and our new gutters kept up with it without issue, keeping our normally leaking basement completely dry. The price was reasonable and the service was exceptional. We would highly recommend AAA.

Ca
Review №71

I would highly reccomend AAA to anyone looking for new siding, windows, doors, or roofing. They offer amazing quality product, the work is done well, and the staff is personable and professional. We have gotten siding and windows from them in the past and are getting roofing and a door done by them in the near future. I love the Homeguard windows. They arent just a gimmick. They are no joke. They work as well as the day they were installed over a year ago and look beautiful. Our sales representative, Nathaniel, was a straightshooter and didnt try to double talk us or use high pressure sales techniques. He helped us weigh all of our options and helped us get set up for financing this time around.

th
Review №72

We got new gutters and some new windows.They lost our measurements and 2 weeks later, came over to redo them.The windows installers were over 2 hrs late and rushed the job, resulting in ugly caulking and them having to return a few days later to complete the job.The gutter installers showed up a little early (which was fine) and called in extra help when a storm was coming, in order to finish the job on time. The gutter installers did quality work.The price for all of it was good - if our measurements werent lost and the windows installers didnt show up so late w/o notice - I would of given them a 5 star rating.

Mi
Review №73

Sales staff was very knowledgeable and friendly. Window was even better! I only replaced 1 window as a test, but I plan to have several more installed.

Me
Review №74

I had a good experience with the salesman and installers it was a very fast process and they are still there for you after the job is done. I was recommend by a family member and I would recommend the salesman I spoke with and company.

Ty
Review №75

Overall, they were quick to get the job scheduled and completed. The quality of the work appears to be at industry standards; however, they did mismeasure a gutter which caused it to extend beyond the roof by five inches. This resulted in having to call them to come back out to fix the issue. Once again, they were quick to complete the requested work. They did end up leaving some gutter spacers in my yard, which I ended up hitting with my mower. But again, overall Im satisfied with the gutter work that was completed. At least now I wont have to clean out my gutters anymore!

Ed
Review №76

Our experience with AAA and Brennen was professional and very informative. He presented the facts in an objective manner, answering all the questions we had. We look forward to the installation our our windows.

Br
Review №77

Fair and honest

Da
Review №78

I ordered a new front double door, front shutters, and back gutters. AAA got them in at a reasonable time from order and they look great. Neighbors are asking about them even. The installers were quick and left no mess. They even went the extra mile and helped do a few other minor things with the front of the house. We were so excited about the quality that we are now ordering two back doors, a window, more shutters, and an awning. Thank you to all of the staff that we encountered. You are truly a good quality organization.

To
Review №79

Never finished the job left old flashing on roof. Left nails all over the driveway And roof. Rich Klein salesman promised me 50 year shingles and only put 30 year shingles on The only reason why some people left good reviews is they all got $25 gift certificate from AAA roofing for leaving good reviews on Google. Dont trust these guys they will mess you over!! Roof started leaking they refused to take care of it. They will not cover the warranties this company is one big scam.

Ce
Review №80

Really good experience. The sales advisor was clear on the terms and limitations of the offers he was giving us, which I appreciated. We waited about a month for the door to be finished, and it was worth the wait, its beautiful. The installer did a great job putting it in. However, he mishung our old storm door, and it now sticks very very badly. I havent had the time during business hours to call and have this corrected but I am still giving them 4/5 stars for this. Otherwise, the installer was courteous and clean and did well on the door itself. Thanks AAA :)

Ch
Review №81

My experience was great...I spoke to the owner about having some downspout and gutter work done at my home. They gave me a bid on the work last Saturday at my home and started the work the next week. They were fast and professional, did what they said they would do and it came in at the estimate they gave me. I couldnt be happier with the service. I will use them again if the need arises. PS...Installers were very friendly and cleaned up after themselves.

GA
Review №82

This company seems to specialize in ripping people off. Their quotes are 2x higher than the competition, for the same quality of product. Look elsewhere

Ro
Review №83

I have contacted this company now 4 times over the last 12 months to stop knocking on my door and nothing seems to stop their canvassing team. My wife works from home, they come during work hours, they knock several times loudly, they ring the door bell several times, they get our pets all excited and they just leave. I have called and asked to speak with a manager every time and they say they will speak with the canvassing supervisor but every time they have done it again and the only response is Do you have a no soliciting sign?. Maybe I am fine with political candidates and other businesses coming to my door and I just do not want your business to come by, I thought the 3 previous phone calls had made that quite clear. Please stop bothering me.2/20/19They called me again. I have asked them again to stop contacting me.

Ch
Review №84

Awesome job! We can’t wait for project #2. Thank you Amber, Shayne, Webb, Rocky for all you help and hard work.Thank you,Christen Cantrell

Va
Review №85

Gave us a great deal on Windows and that service was great. However, we ordered a custom sliding door and it took 7 months to get the right one. Installed the wrong one because the manufacturer sent (not AAA fault) but it was like pulling teeth getting the right one. Instead of ordering the right one and installing it, they sent a crew to disassemble the wrong one and attempt to make it look like the right one. Since that was impossible, and I went off the deep end, they FINALLY ordered the right one (despite telling us they did this months ago) and installed it. I dread the thought if we have any problems with the windows or door because customer service is terrible.

b
Review №86

We had two roofs and gutters put on a year and half ago. They turned out o.k. but several things, on and around my house got broken. Someone came out to fix but only after my wife complained on social media. The fixes were also done poorly. I am currently still trying to get issues fixed and others that have risen since. They no longer return my phone calls. Everyone is in a meeting or out every time I call or show up at the business. They told me that I cant have anyone else fix my issues because it will void my 50 year warranty. My house currently sits with raised and missing shingles. At this point, I feel they want me to contract the work to someone else, so I will void my warranty. I will never have aaa do any other work on my house again.

Ho
Review №87

AAA helped with great solutions to solve issues of excessive water flow from the roof. Very impressed with larger gutter system and the installation process!

Ga
Review №88

Fell prey to their door to door salesman. Saw him cruising multiple times up and down our street...hunting. He stopped and asked if I was interested in a quote. He took my information and left. Manager came by and gave me a 10% off coupon. I agreed to 12noon on Monday. Sunday I get a phone call. First of all it was Fathers Day and it was SUNDAY !!! She never asked if it was inconvenient (IT WAS). The lady had me go through my address all over again. Then asked if it was a street, road, apt ???? She could have Googled it. Said she couldnt read the boys writing (not my problem). Then she said that I had said my windows were leaking and falling apart. I NEVER SAID THAT TO ANYONE ! I cancelled because of the fact I had company, it was Fathers Day AND she was very unprofessional. Please tell her the call should have gone like this....Hi, do you have a moment ? I need to confirm your appointment for Monday at noon. Could you please confirm your address ? This will make sure that our reps will be able to find your house. Thank you and we will see you on Monday at noon. Short and sweet and to the point. Oh and calling on Sunday ???? She could have called at 8am on Monday morning. Totally unprofessional. This makes the business sound like a mom and pop franchise/teli-marketer kind of operation. I will never use them.

ot
Review №89

Would have rated 5 stars, but after my order for the installation of 2 doors was taken, over 2 months later I had not received any status update, and I finally contacted AAA on a Friday. I was told the doors had just arrived and an installation date was set for the following Monday. Due to the 2 month time period, a status update would have been nice, as I was under the impression it would take that long. The installation crew (Gordon, his wife, and a helper) arrived as scheduled and the installation went very smoothly; the removal of the old doors and the installation of the new doors took about 3.5 hours. They hauled away the old doors and door frames and left the work areas very clean. The quality of the installation was excellent and Gordon made sure I was satisfied with their work; they were very professional. The quality of the doors appears to be very good,; time will tell; I like that they have a life time warranty which is transferable. I would consider hiring this company in the future and would recommend them to others.

Co
Review №90

Got an estimate for gutters, downspouts, fascia, etc. Quoted fair price. Sales rep Matt Snow was very helpful and answered all my questions.

Ri
Review №91

They were prompt and did a great job. They cleaned up and left the job site in great shape.

Je
Review №92

I am very happy with the work AAA Windows did on our garage. They installed new gutters for us. The work is clean and professional. Thank you.

Bi
Review №93

AAA windows stopped by my house (door to door salesman) to give me a free quote, they was outrageously priced, I have told them this and that I would not be paying that for windows if I even decided to get any replaced, since they keep calling about every other day I decided to replace windows that I wasnt even worried about to begin with, with a different company just to prove the point, I have told them numerous times from being nice to just out right mean about it that I have already replaced my windows and since you cant put siding on brick their services will not be or ever needed and they still call all hours day & night about everyday or two.... I have filed complaints and nothing has happened, but in the process of filing complaints against them I have learned they are scammers and do horrible work so beware.......

Ar
Review №94

Not pushy. Super informative and helpful! Thanks for your insight

Ma
Review №95

My Grandma, Bonnie Cordray, said those are the nicest young men. They did an amazing job! 😃

Pa
Review №96

This company is horrible . Prices too high . I used to work for this company and after i was not working there anymore i learned that all the things they wanted me to tell customers were lies and very misleading..I was lied to on what to say and had no idea what was really going on..Also they didnt pay me what they were supposed to for my commissions. Do not be fooled!!!

Bo
Review №97

I had vinyl siding and guttering done by AAA Siding. Jason was knowledgeable and very professional upon the sale of products. His communications to other Company team members provided me with the assurance that the project would be completed correctly.The siding crew led by Rusty were friendly, knowledgeable, and timely thru out the entire application process. As we communicated thru out the application process, their concern for customer satisfaction was greatly appreciated.The crew that completed the gutter application was led by Jason. Their knowledge and communications to me during the application was appreciated and led also to customer satisfaction.I am very pleased with the product installation on my home outside of Gibson City and would highly recommend AAA Siding to other people. Job well done.Thanks

Tr
Review №98

We had new windows installed on June 3 this year. Unfortunately one window was not ordered with the rest. Two different men had come to the house to measure all the windows before they were ordered so we are not sure how a window was left off. We have been trying on multiple occasions to contact them by phone just to be told that that the person we need to talk to is not at her desk and will get back to us shortly. We have been waiting for a month and a half for that phone call.We were also told that the window they would be ordering for the bathroom would be tempered glass and you wouldnt be able to see through it. The window we received is just like all the other windows and not at all tempered.The men that came to put the windows in were very nice and cleaned up after themselves. We were happy with their work. We are not at all happy with the service we are getting from the office (or lack there of) when trying to get the window we are missing.

Ki
Review №99

Gutters look nice and the workmen did a great job. Cleaned up when they were done and it was a messy job. Price was reasonable.

Ni
Review №100

Came to my house, knocked for way too long. Riled up my dogs.Left handprints on my car and a flyer in my mailbox.Completely ignored the no soliciting sign that is literally on the door they knocked on.

Information
4 Photos
100 Comments
3.6 Rating
  • Address:230 S Logan St, Lincoln, IL 62656, United States
  • Site:http://aaawindowsidingdoors.com/
  • Phone:+1 217-732-9200
Categories
  • Door supplier
  • Remodeler
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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