I have been using Level Seven for both my tablet and stand alone home computer for the last 3-4 years. I have found Bob to be Knowledgeable, courteous, professional, and affordable; coupled with his strong focus upon customer service. Its nice to working with someone who brings the complicated matters down to my level of understanding and completes projects as promised.
Supper easy to work with, called on Saturday morning and my computer was running very slow then would not open any pages, found i had a hard drive issue, that was replaced by Monday and works better than it has for a very long time. THANKS again Level Seven. I originally found this company through a post on there website.
We have used Level 7 for our computer needs multiple times, both business related and personally. We received quick service, they have knowledgeable and friendly staff, and the price is always right! Would highly recommend Level 7 for your computer needs!
I have use their services many times and have been well satisfied. They have been knowledgeable and friendly. I have found them willing to explain things to me in an understandable way. Happy with the results!
They went out of their way to identify the correct hard drive we needed, found it locally on sale, and helped us get the computer fixed and back the same day when Best Buy Geek Squad told us everything wrong. They were also significantly cheaper than several other companies in town to do the same work. Amazing people to work with. Will definitely recommend them and will go back to them again.
I brought my sisters laptop in to have a cracked screen replaced and they were able to get it repaired and back to me before other places said they would even have a chance to look at it. Amazing service! Level Seven has to be the best computer repair place in Lincoln!
I took my computer to another place for repair and it wasnt repaired. I took it to Level 7 and got great, fast service and a real repair. They are very service-oriented.
I took my laptop to a different, local repair shop first, where I was told I would have to wait 3 to 4 weeks to get my screen replaced. After I took it to Level 7, they replaced my screen and I had it back within 24 hours. Laptop is as good as new. Can’t recommend these guys enough.
Im a real person, not an actor. lol I usually dont take the time to write reviews, but need to tell you about my experience with Level Seven. If you are looking for the place to go with your computer, GO HERE!!!!Sept 16th, I took my 6-year old DELL laptop in to Level Seven, (which was running old Windows-7) to have it upgraded. As long as I had it in, I thought best to have it looked all over, kind of a physical. It was running pretty slow and I wasnt even using half of the space available. Came to find out, one of the reasons its going slow, is that the hard drive was going bad.So Bob, (owner) told me he could improve performance dramatically.He replaced hard drive, (with a solid state drive) and moved all my important files back as well as upgrading to Windows-10.I picked it up the next morning, so I was without my, (home) computer less than one day. I couldnt be happier with Bob and the service I received and the price was less than I was expecting, (with tax less than $200.00.I feel as though I have a new computer and didnt have to buy a new computer. Ill bet it will be good to go for another 6-years, (at least).
I highly recommend the work done by Level Seven. My computer was repaired and returned with honesty and skill. The work done by Level Seven was affordable.
Perfect job every time
Bob has refurbished 2 old computers for us, one laptop and one desktop. The laptop was a fairly simple scrub and reload, but Bob had it done the same day and managed to pull everything off the old computer and get it onto the laptop. The desktop was 11 years old and having issues with not running correctly. Bob had to run diagnostics to determine the source of the issues to see if the old machine could be saved. He ended up replacing the hard drive, got all my old stuff mirrored onto the new drive so the old machine runs like it used to. During the process Bob called to discuss the situation and keep us informed so we could discuss options and choose the path we wanted to take. Bobs work is top notch and even the desktop work was completed in less than 24 hours. His shop was spotless and well equipped for Covid safety. The cost of repair/refurbish for each computer was less than $200....you cant buy a new machine for that. Plus, he has computers in his shop available for purchase...all at very reasonable prices. Great guy, good business.
I took my laptop in to get fixed. They followed up with me very quickly and called to give regular updates as we waited for parts to come in. Very professional all around and I was very satisfied with the service and value
I have taken my computer to Level Seven several times over the years and I have found them to be of high quality in responding to what I needed done and reasonably priced. You know who is working on your computer when you take it to Level Seven and I like that personal touch. Before I knew about this computer company I took my computer elsewhere and was charged what I thought was an expensive price for what little was done and in one case the work was unsatisfactory and the company wouldnt own up to their mistake. I never have to worry about Level Seven Computers in this regard. I own a small business and rely on my computer so it is very important to me to also get it back after taking the computer in. This computer place has always returned my computer in a reasonable time and that is so important. I give them my highest recommendation and I would not think of taking my business or personal computers elsewhere.
Very impressed, great customer service!!! My graphics card was doing a green flicker on video stream. I didnt want to have to take my desktop in, disconnect everything and through all that added. I reached out to Bob the owner and we planned a remote solution. He was busy and said follow up with him later afternoon at around a exact time. He then surprised me by calling me back and we fixed the problem on my computer remotely. I have had other great work from here and will continue to work with them.
Great service and quick turnaround, I had a CPU fan replaced on my MSI laptop and they went above and beyond to check over everything on the laptop as well, definitely recommend.
Awesome place to go get your pc diagnosed if youre having problems. Was also surprising affordable compared to its competing businesses in the area! Very friendly and fast service as well.
Bob was able to fix my extremely loud computer fan in less than a day, and the price was fair and affordable. He even took the time to explain the problem to me in simple terms and offered a generous student discount!
Level 7 has saved my life so many times. I use technology but dont really understand it so if something goes wrong it is a big problem. They have helped me remotely and with home visits. I trust the quality of their work. Very knowledgeable. The prices are fair. I highly recommend this business.
Thank you for selling those two adapters. I was able to finish my build.
Took my laptop in there with a broken screen (had gotten dropped) These “professionals” said no problem easy fix. NOTE it was working perfect before taking it in except for the cracked screen. They called a few days later saying that it wouldn’t even turn on anymore and asked for more money! After I picked it up because they had ruined my laptop they charged me $35 for labor... $35 for ruining my laptop a week before online school starts. If you care about your items do not take them here! Took it to get a second opinion and the actual professionals said it looked as though it had been DROPPED BY THEM! more damage than what was originally described. Never going back and making sure no friends/family go here as well.
I chose Level 7 Computers because of the high Google rating and they were right!Although my computer was toast, they were able to recover my data, which is all I was hoping for. James was very helpful in helping me with questions I had regarding specs for a new computer. All in all, I highly recommend Level 7 and will return if I ever need their services again.
Very reasonably priced services for your electronics needs. Also pretty quick at resolving issues you may have.
Honest; good service & fair priced.
I have been going to Lever Seven for my computer repairs for sometime now. They always get the problem fixed and their prices are very reasonable and most of the time lower than other computer repair shops. They treat me like a valuable customer and give me a discount. They deserve more than 5 stars!
Worked beyond overtime to get everything fixed and even helped me upgrade the part that needed replaced. Really good shop with really good people.
Have used Level Seven for several years. Very responsive, fair and knowledgeable. We are fortunate to have found Bob and his team to keep our small office up and running with proactive advice and improvements.
Level Seven was great in helping me decide on a new used laptop. They were very helpful and patient in answering all my questions in a way that a non-tech person like myself could understand. I will definitely be back when I have a computer need!
AWESOME!!!! They removed one of those seize your files for ransom viruses from our computer...AND were able to save the files that were encrypted. They are knowledgeable, thorough, timely, affordable and only computer guys I will recommend or take my computers issues to. (Sorry, Matt and Bob if this makes one of the fake people give you a 1 star to offset my FIVE STARS just to make themselves look better!!!) We are seriously impressed with you guys.
James worked on my computer quickly and diligently. They stand by their repairs. I would recommend to anyone in town.
I have had to lean on Level 7 Computers (Bob & staff) numerous times. Not being polished in the use of computer technology, I have found their expertise and patience above and beyond expectation. I highly recommend them! Their service is truly 5 star!
The team at Level 7 is without question the VERY BEST in the business. I showed up at 5:00 p.m. with a computer not working and time ticking on important projects I needed to complete. Bob diagnosed the problem and then went into action. They normally close at 6:00 p.m. Bob stayed two hours past closing to get my computer fixed. Throughout the process was upfront, and very friendly. The company is fair, friendly, straight forward and just so trustworthy. I rarely write reviews because most often the service I receive as a customer is so ordinary. Level Seven is unique and if you ever have a computer problem or need a computer I highly recommend them. I have been to the computer fix-it place in South Lincoln and each time I call there or go there its the worst experience. Thank you Bob for all you did for me! OUTSTANDING!!
Absolutely love this place! JT and Bob are unfailingly friendly and competent..theyve efficiently solved every computer problem my husband and I have brought to them. Were old folks in our 70s who arent particularly quick with the technical stuff..they have never patronized us in any way--just clearly explained the issues as they see them and quickly solved our problems. Have recommended Level 7 to friends and will continue to do so!
Level Seven has been great for my small business. They take the time to help me the business owner understand what I want to know about our system. They always explain our needs and look out for our best interests. I feel we are important to them and they are important to us as a trusted service crew to keep us going strong. I look forward to working with them long into the future for all my computer needs.
I looked for a highly rated computer service store on Google Maps for Business. Level Seven Computers looked promising so I took my laptop in for an estimate and perhaps repair. Matt greeted me and listened to my story. Matt called me later that day with a quote and an estimation of the time frame for the repair. Level Seven exceeded my expectations. I recommend Level Seven for computer repairs.
If you are a big or small company or an individual and you need tech support I highly recommend Level Seven Computers. They can literally fix anything. We have worked with Bob for several years and his tech knowledge and skills are amazing. Level Seven is the best!
I have been using Level Seven for several years and have yet to have any issues with them at all. They are prompt on the phone and their service is impeccable!! If my store has computer issues whatsoever, these are the guys I call and I know I will be treated with professionalism. And if I do encounter an issue, they are out at my business that day. Highly recommend these guys.
Best shop in Nebraska. Owner is knowledgeable, great prices, and fast service.
Bob was recommended to us by our son, who has been in the advertising business for a long time and depends on computers for every aspect of his business. Bob has serviced our professional and personal computers for several years, and we have always been more than satisfied. We enthusiastically recommend Level Seven to anyone who wants timely, courteous, and professional computer service.
Took my laptop there to get fixed. It was done quick, but nothing was fixed. A couple programs were removed in hopes it would fix the issues. I took it home ready to use it, and it was exactly like it was when I took it in. Paid half the price of a new laptop for this fix
Every single time we use them (which is almost on a monthly basis) they come through for us, fix the problem, and provide much needed insight-all with patience and great explanations. In addition, they are nice guys. Strongly recommend their services.
These guys were very helpful in getting my computers cleaned up and running faster. Explained things well. Computers were both ready the next day. Thanks much!
The folks at Level 7 always take care of me. They take my phone call and are always there to help me with any computer question. I recommend them hands down. They do great work!!!
Great customer service and professional. Young gentlemen was very knowledgeable and very helpful. Thank you for your time and service.
I took 2 laptops in as both were running slow and they gave me a reasonable quote for optimizing them. One of the computers wouldnt boot to Windows when I took it in, so they did a data recovery and recycled it for me. They optimized the one that worked, but they went over and above when they un-installed Norton that was really slowing the working computer down and installed an antivirus software that uses less RAM and they took some memory from the bad computer and installed it in the optimized computer without charging me. Im very happy with the laptop that was optimized and the data recovery. Excellent customer service and they got my computer back to me within 2 days.
This has become my computer place in the last few months. After buying a desktop computer here, I brought in my wifes old laptop that had been fried and unusable. The big box store said the data couldnt be retrieved, but Level Seven retrieved all 250 gig of data and put it on an external drive for me. Going back this week to find my wife another laptop.
Theyve done a great job with my laptop, they even went above and beyond. They even diagnosed things that they were not asked to from the beginning. Theyll be getting my future business! Looking forward to future endeavors!
Excellent service! Level Seven was able to give us an idea of what was wrong and give us a quote within an hour or so, and the problem was fixed the same day the part came in. And they diagnosed the computer at no charge to us! I would highly recommend this place to anyone.
Ive been using these guys for a couple of years now for both my home and business computers. Any computer problem I come to them with, they are able to fix it and always very quickly and for really low prices! Whether it is to repair broken computers, set up my office network, update my website, or anything else that seems foreign to me, they do it.These guys are awesome and nice, and I for one wont waste my time going anyplace else from here on out!
Level Seven Computers was in a convenient location for me and offered a much better price for my laptop repair. Once they got the part in to fix my computer, it was done the same day and ready for pickup. They are helpful in answering any questions as well! I will definitely come to them for any questions
Level Seven Computers is a really knowledgable locally-owned business that has very kind employees. They go above and beyond in their work, and have very fair prices. I would recommend Level Seven to anyone needing computer repair services.
Great service! Were able to answer all my questions and help me in a very timely manner. I was extremely pleased with the repairs made to my device.
The team at Level Seven Computers is top notch in every way. Professional, knowledgeable, courteous and prompt. Whether I drop it off at the store, they stop by my office or login remotely, they’ve taken care of all my computer needs. I’ve used Level Seven for over 5 years and don’t plan on changing ever!!
Very fair pricing! Good technicians.
This is a great local computer sales, computer repair and data recovery service in Lincoln! One of our laptop hard drives failed and they were able to replace the drive, recover the data in reinstall the operating system in two days. The cost was also far less than I anticipated.Cant say enough good things about this computer shop and from my experience with them, they are very skilled technically and you can really TRUST them to treat you right.A++++
I have been to visit these guys seven times over the years (four different desktop computers, with seven different issues) - this is my first review. While having a ailing computer is never good, these gentlemen succeeded, on all seven visits, at getting to the bottom of my problems and quickly solving the problem. My issues included a limping hard drive, a graphics card issue and, my most recent visit, a mysterious issue with an older computer, which they were able to fix that saved me from having to purchase a new desktop! Their charges are very fair. They are quick and, so far, they have been batting 1000 when it comes to getting my machines working well! Thanks to LEVEL SEVEN for keeping my desktops going and my virtual air force flying! Oh, and they have some cool African cichlids!
I feel Level Seven is one of the best and most trusted computer repair companies in town.
Friendly, excellent service at a reasonable price.
They brought my Yoga 14 back to life. I thought it was bricked. I am so grateful for the work. I highly recommend this shop if you are need some work done.
Just had a terrible experience with Level Seven. I dropped my computer off because I couldnt boot it. I was told it sounded like my hard-drive was bad. They said they could install a new hard drive and move over all my old stuff. They didnt even say maybe or most likely we can recover and move it over, but that they were confident that they could and would. I thought this was a little self-assured given they hadnt done a real look at it, but was happy to accept it. I get a call in a day or two saying my computer is ready to pick up. I go to pick it up and in the midst of checking me out the guy is like oh yeah, we couldnt recover anything because your old old drive is too corrupt. I literally felt like I just got gutted. Being told so casually I just lost everything? Why didnt they call me as they were working on it let me know? Also while Im standing there stunned, he proceeds to go over a couple long-shot options to recover my data but they didnt try it because it would be a lot of hard work. To me this is where they should have called me when they discovered the extent of the damage so I could have told them to try it or considered my options and not wasted my time driving out to the store if I wanted them to continue their efforts. At this point, if I do want to aggressively pursue recovering my data, I dont think Ill be using them.I dont blame them for not recovering my data. Sometimes thats the way it goes, things are beyond repair, I get it. But one, dont over promise on the get go. Two, if you discover a serious problem, call your customer to discuss options. Three, dont casually mention in the midst ringing up someones bill that oh yeah all their data was lost. Im guessing most customers would not like that bomb being dropped on them after theyve thought that their computer was fixed.These folks may very well be good at repairing computers, but their customer service sucks and they dont seem very motivated to try to fix a hard problem because its time consuming or hard.
I went today to upgrade my laptop, the technician there did a great job at a very affordable cost and did the work so fast, I would give him five stars but he deserves more! Thank you!
Quoted at $250+, final price was $225 after tax. Needless to say, the workers at Level Seven Computers are finding ways to help customers both financially and through their service. Fast, friendly, and affordable... Highly recommended!
This is best computer service I have ever used. They are reasonably priced, take the time to ask you what the situation is, and they are speedy to repair. I recommend them to anyone who is in need of computer service.
An outstanding service and information business in a world of Customers are Secondary To Us establishments. Level Seven caught my eye some years ago and they have since become my #1 Techs, #1 Sales and #1 Customer Service business. Being retired military and one who has nothing but the utmost regard for the USMC, dealing with a former Active Duty Marine is indeed a pleasure. I have never been dealt with more fairly and courteously than at Level Seven. I have had occasion to deal with them by phone as well as in house and never have they provided anything but cost effective, timely and expert service. I would recommend them above any other business I have utilized.I just read the negative review just below this and I consider that to be a Bald Faced Lie. Please ignore it !!!!Gordon D French, USN/USAF Retired
I bought a used Sony laptop from them probably 3-4 years ago and it still runs like a new. Have had a Blue screen issue with a PC which they fixed promptly. They also replaced a power supply and memory in our tower HP PC and they did it at a very fair price. When daughter goes off to college in a couple of years I plan to buy another used laptop for her. The3ir used computers are as good as if not better than new and at about 1/2 the price. IMO they are the best shop in Lincoln, no need to go anywhere else .
We use Level Seven at my work. They do great work, are very professional, and reasonably priced. They are also very easy to work with and dont talk over your head if you dont know computer terminology. :-) Bob rocks!
These guys are awesome!!!! They fixed my laptop and added an add blocker to it to make sure this doesnt happen again.I can only recommend them!
These guys were amazingly fast and inexpensive when they fixed my computer. I compared prices with 3 other places and they were the most reasonable with the fastest turn around time. Thanks guys!!!!
Professional, quality service on a repair and new purchase!
Great Service! The team at Level Seven Computers are the best! Not only are they prompt, but they have the knowledge to protect, save and solve most any computer issue!! Thanks Bob!
James helped me with a Mac problem. He was professional and very knowledgeable too. I highly recommend Level Seven Computers.
The guys at Level 7 are always willing to help you out and Bob has gone out of his way numerous times to take care of any and all problems I have had. I am virtually clueless of computer functions and he is very knowledgeable and helpful. I would strongly recommend giving them a try for any computer problem you may have.
Level Seven has great customer service, pricing and turn around time. Completely satisfied and will return again in the future. Thank you.
Fantastic service here! These guys know what theyre doing and do it at a reasonable price, they also are quick when doing instillations. The staff here is pretty knowledgeable.
Level Seven Computers is Top Notch! Bob is always willing to help and explains in a manner that is easy to understand. I would highly recommend Level Seven!
Was calling around town for an IT service to help me out with my computer for alignment machine- everyone else said itd be next week before they could get out. Called Level Seven and he was out within the hour! Sorry I didnt call sooner! Got the solution solved for the time being and discussed different options going into the future if the problem persists. Will always be my first call now! Thanks!!
Great customer service. Explained things in a way I could understand.
James came out to our home and set up a new ipad as well as fixed a problem with a laptop. He was on time, very professional and super helpful! I will absolutely recommend this company!!!
I have used Level Seven Computers for service for a couple of years and have been extremely pleased. Most of the time my dealings have been with Matt. He is so nice, patient and helpful. Kudos!!!
IThey repaired my hp laptop last year 2015 and it still works very well. The service providers are so friendly and respect people. Awesome place!!.
Great service! I had a problem with installing a program. They helped me out until program was installed and working. I trust them with any computer problem. A+++ work!!!!🥇
These guys give you a free diagnosis if youre a first time customer, which is amazing in comparison to other locations which charge you about 50 just to look at it. They fixed my PC that was afflicted with a fatal error. The fix unfortunately cost me all of my installed programs and games, but they managed to save all of my personal files, which was huge for me. After booting it up back home to begin reinstalling some programs, I noticed they had uninstalled Internet Explorer and installed Google Chrome with the ad-block extension already downloaded onto it. They also took the time to download Avast anti-virus. That was above and beyond what I expected, and they didnt even mention doing it. The whole service even cost less than the price they quoted me, and while that may have been intentional to get my good graces, it totally worked. These guys are awesome.
The guys at Level Seven tackled a problem that other places in Lincoln wouldnt even attempt. They rescued information from a 24yr old computer, built a virtual computer that would run my old software, sold me the refurbished hardware that I needed, all at a VERY reasonable price. Whatever your problem or need, this is the place to go!
I recently used Level Seven computers for the installation of a new platform for my PC. They charged me what they said they would and it was half the price quote of others in town. After I took my PC home, there were some issues. I contacted them and they fixed it the same day with no extra charge for their time. They made it right. Thats hard to find in todays world. I highly recommend them to everyone in the Lincoln area for your computer needs!
Bob and company are the best for my business! I bought a new computer from them and a blu-ray player too! But the best thing about Level 7 is the customer service after the sale. They take great care of you after the sale, and that for me is the best thing!Level 7 rocks my world!! Thanks so much Bob!!Randy Drewel-A Lasting Impression Disc Jockey Service
Great customer service and fixed computer promptly. Would highly recommend this business.
Great service and friendly staff!
Great Customer Service! Always willing to come to our shop and to fix/update anything we need. We would highly recommend them!
These guys are very helpful and very easy to work with. I am very happy with the level of service provided!
The work that they do is thorough and the turn around time is incredibly quick. I see no reason to go anywhere else for computer repair!
If you are looking for a professional, helpful, & trustworthy service LevelSeven is the place to go. Computer Technician J.T. worked well with me for my personal computer needs in a timely manner.
Have used Level Seven for all my computer issues and Always is a very professional and very friendly service
We use Level Seven at our work. They have always come in right away during computer emergencies. The computer techs are friendly and very knowledgeable.
Level Seven is the best! They have fast service and their staff is so knowledgeable and helpful.
This is THE BEST place to take my computer when it needs help! Level Seven staff are easy to get a hold of on the phone, great location (easy parking), they explain what they will be doing, their prices are beyond reasonable and the service is fast. Every other place I have found has been more expensive. I will take my computer to the great staff at Level Seven EVERY TIME.
I took my Mac in because I named two files the same thing and replaced a TON of photos. I was devistated and this looked like the best place to go based on reviews (I was looking for cheap but reliable). They ran a 5 hour scan and called me the same day to see if I could tell them what I needed over the phone, which I couldnt. A few days later I was back in town, they ran the scan again with me sitting right there. In the end they didnt recover anything off my hard drive because (and this is my personal guess) my Mac stuck them all in iPhotos. They were extremely kind, understanding and they stand behind their ability to help. In my case they waived my first time fee coming in and since they didnt recover anything they didnt charge me anything. They are an AMAZING business and yes I did feel like a serious pain in the behind with the effort they wasted but they really stand behind their service which is something to be admired in this day and age!
The guys at Level 7 Computers have fixed everything of ours from desktop, laptops, and even helped me figure out my iphone configuration (which is something I dont think they normally do) They are our go to guys with anything that has to do about computers.They are solid and we will always use their services.
Great service, very responsive, excellent value, thanks!
Have helped me many times figure out simple things I was too stupid to see how easy it was to fix, and complicated things that I had no hope of figuring out lol
Amazing place! Fixed my PC for FREE with the free diagnosis thats available for first time customers.