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Cricket Wireless Authorized Retailer
5141 O St, Lincoln, NE 68510, United States
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Cricket Wireless Authorized Retailer

Comments
Th
Review №1

She was very nice give her 10 all 10

Av
Review №2

Rudely refused to sell me Cricket sim card at Cricket store. Repeatedly yelled dealer rules at me that sim card had to include dealer activation fee $25 and dealer-purchased service plan. Rude. Bad customer service. Bad rules of cricket dealer. Bad experience. I already had phone and service card. WALMART SOLD CRICKET SIM CARD NO HASSLE. Buy Cricket at WALMART 🌝 n Do not buy Cricket at Cricket Dealer! 🥴

Me
Review №3

Wonderful customer service, the lady that helped us was well informed about products shes a keeper

Je
Review №4

If there were an option of 0 stars I would have chosen that period these customer service representatives were not helpful at all. I brought my 70 four-year-old mothers phone in and they refuse to help at all. To top that she tried to get the data transferred over to a new phone herself and they told her to do it herself. Not at all what I would expect from customer service from any cell phone distribution company. Let alone a large one. The extent of their help was you can do-it-yourself.

Ma
Review №5

Theyre Helpful if u dont know what else to do

Ke
Review №6

The best cricket store near me. Just upgraded my phone for the first time in years. They treated me good but the one thing I dont like isthey wont let you buy the phone and switch the sim card yourself. You have to pay the $25 activation and let them do it. Might try an outside store next time to avoid activation fee.

Ro
Review №7

Super nice and helpful

Jo
Review №8

Great. We got everything done that we needed. Thanks

Ch
Review №9

Friendly and helpful

Ke
Review №10

Was able to upgrade my partners phone at no extra charge.

Be
Review №11

Only sunny is the employee i want to work with. The men are unprofessional and RUDE

Ho
Review №12

Love the service here ❤️ I have never had any problems and the plans are amazing! 5 lines for $125...yes please! 😊😊😊

Su
Review №13

I REALLY HATE THIS PLACE,BEEN A £OYAL CUSTOMER FOR MANY MANY YEARS,THEY LIE,NEVER KEEP THEIR WORD,NO RESPECT FOR THEIR CUSTOMERS,NOT EVEN ONES WHOM HAVE BEEN AROUND FOR A LOOOOOONNNNHGGG TIME...THEY JUST TAKE YOU FOR YOUR MONEY,IVE GOTTON SCREWED OVER SO MANY TIMES ITS NOT FUNNY,P.S. I PAID EVERY SINGLE BILL ON TIME NEVER MISSED A PAYMENT.. BUT THEY STILL CANT LIVE UP,TO THEIR PROMISED LIES!!!!

Ka
Review №14

I love cricket wireless, but but the customer service is not the same, not as friendly as the other people that worked there, so I just pay my bill and leave, before I would have a small chat with them, but not now..

Ha
Review №15

The people are not very friendly. This place is not as busy as other places so I don’t understand why they’re so cranky.

Sa
Review №16

I just called them now at 12:05 they won’t answer me this is just bad cheap company and they don’t respect ‏Customer

Re
Review №17

Refused to help me with my plan. I need to talk to the manager ASAP. I person Named ANDRIAN said the his boss said not to help.

An
Review №18

Great job

R
Review №19

Usually very helpful employees. Dont go when opening or near close or you will be waiting a while.

An
Review №20

Horrible customer service, they will lie to you to get you to buy a phone, and then zero help if you have a problem. Prepare to be disappointed if you buy a phone here. The employees act like you are bothering them if you ask them to do any work.

Ro
Review №21

Friendly Fast Service.

Sh
Review №22

Not very helpful.

Ke
Review №23

Always there to help you with your phone problem 👍

Br
Review №24

They wont answer the phone

Ja
Review №25

Okay thanks for the love

Wi
Review №26

I think they may need more smartphones to choose from

Ja
Review №27

Looking around.

Ka
Review №28

Eh

Vi
Review №29

Never visited this place.

Ja
Review №30

Simple and reliable

g
Review №31

Nice phones

An
Review №32

Very very bad service from the workers

Al
Review №33

The lines are quite good despite the fact that there are some problems with them from one period to another and the workers in them are of varying levels, knowing that I have been involved with them for a year and two months in a family line

Information
8 Photos
33 Comments
3.3 Rating
  • Address:5141 O St, Lincoln, NE 68510, United States
  • Site:https://cricketwireless.com/stores/ll/US/NE/Lincoln/5141-O-St
  • Phone:+1 402-419-9501
Categories
  • Cell phone store
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–4PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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