An excellent place to do business with, I will definitely be back

One of the best experiences buying a new car! Ryan Kapraun was so great to work with, and went above and beyond to help. Really a fantastic place to purchase a car from, everyone was so professional and polite.

Dan and Danielle made the process easy and fast. Everyone was a pleasure to deal with. I would recommend them to anyone. We are very happy with our new vehicle.

If you find a fair and honest mechanic go back to them. They are fair and honest. I will go back. They were great

Awesome service. Clean facility with a great and caring staff that will bend over backwards to meet your needs. I would recommend this business to anyone in need.

Excellent customer service. I would highly recommend Dan Row as your salesman!

The sales and finance team here do an amazing job! They really listened to what I was looking for in a vehicle and the kind of budget I wanted to stay in. They went above and beyond my expectations, and will be getting my business again when that time comes!

A great place to go to buy a good, well kept vehicle. It has friendly, attentive people, that listen and takes good care of their customers. We enjoy taking our vehicles. There because we trust them all .

Very laid back and helpful staff! Clayton and Danielle were kind and made the process very quick and smooth!

I walked in very nervous, as I had been turned down and tossed around by two other dealerships and I was desperate. Less than an hour until closing, and a salesman named Clayton came out and immediately started working at finding me a car. An hour or so later, I walked out with an amazing car and my payments are beyond manageable. I have recommended this place to others and I would again in a heartbeat.

I was traveling Route 66 when I was having some issues with my Dodge Dakota. They did everything they could to get me back on the road as soon as possible. Service department was closed on Saturday, but the manager still came in to work on my truck. They even gave me a ride to and from the hotel I was staying at. Very accommodating and incredibly kind staff.

Typical dealership that find any way they can to make more money off of you. Sold me a car with a sunroof, the sunroof broke a week after I bought it, took the car in and they said it needed lubed. It broke again shortly after and now they are saying itll be over $400 to fix instead of fixing it the right way when I first bought the car. 0/10 Would NOT recommend unless you know alot about cars.

Nice dealership just didnt have what I was looking for.

Cout5ious and expierenced staff and service. Highly reccomend their business.

Bruce Gahr is a force of nature!! Lincoln is lucky to have him back.

I will start by saying I’m blown away by this wonderful place. We had a great experience with them when purchasing our Ford Explorer earlier this week. They got us a better deal than we had on our previous car and we couldn’t be happier. 4 days later, I took my Explorer in to have them look at what we thought was an alignment issue, but it turned out to be one of my tires falling was apart! Not only was I not charged for them to check the alignment, they replaced all four of my tires for free (no warranty needed!). I’m astonished at what great service we’ve had here and this was only our first purchase with them! They definitely know how to keep you coming back. Everyone is so nice and they make you feel welcome and appreciated. We live several miles away in a town with tons of dealerships, but it is so worth the trip to have service like this. Thank you so much!

We did not have the best experience. We drove nearly 4 hours to purchase a 2019 Dodge Durango, that we were told was in excellent condition. Once we arrived we were told the car had been driven by a member of the staff or their family. Upon further inspection of the car, we found paint marks a crack under the back fender. The salesman was extremely sorry and you could tell he had no clue it was there. We got that situation handled with the owner who was down right rude. Then driving it home on the interstate we noticed the brakes were shaky, when I informed them of this they said they didnt notice it, and after having our car guy check them out we have to replace the brake pads and rotors on a car that was 1 year old and less than 25,000 miles. So all in all, if you purchase a car from here, check everything before pulling away. I have nothing bad to say about the salesman or the lady that handled our paperwork, they were both very sweet and helpful. But when I purchase a car that is a year old, I didnt expect to be replacing things so soon.

Great people!

Very satisfied, wait was a little long but other then that very satisfied.

Great place to get parts and Oil changed

They are professional do excellent work and are great to ideal with.

Always great friendly service

Check Engine Light Service

I called here yesterday due to me attempting to get a permanent check engine light removed because of a cam shaft sensor. I had the part and replaced it myself and removed the check engine light in less than ten minutes, yet they tried to tell me it would take at least a half an hour to replace the part and remove the check engine light then charge me $48 dollars for such an easy job. All it took for me to remove the check engine light and replace the part was a 10 second google search. Do NOT go here for servicing on your vehicle as they will overcharge you.

Excellent service, very knowledgeable about repairs, and always great with the sales experience

I had a minor issue with my work truck that came up. I travel all around the central Illinois area for work. I called a half dozen dealers from Springfield to Peoria. Nobody was willing to try to squeeze me in for this minor job. I called the Lincoln Dodge dealer and talked with Josh. He was more than willing to get me in and give it a look. The issue was resolved so quickly I barely had time to sit down in waiting area. These are good people and will be my Dodge dealer of choice.

Entered facility to exchange American Currency for Automobile.Salesman was accommodating and spoke English fluently. American flag in the parking lot indicated no communists were employed at this establishment.After brief negotiations the sales, finance, and management teams were able to provide me with a vehicle of American make at a price which respected my Capitalist buying power without draining my resources.11/10. Did buy Jeep again.

Friendly staff and fast service!

Our experience with Lincoln Chrysler Dodge Jeep & Ram was of the best and friendliest we have had buying a car. Ethan Green was vigilant and extremely helpful in getting us into our New Car! We will definitely be back in the future!

Fantastic service. Scott Row is a very nice guy. Him and his co-worker worked with us for a good part of the day to get us the vehicle we wanted and needed at a price we could afford. It was a very pleasent experience. Id recommend them to anyone. Ill be going back there for my next vehicle for sure.

Very easy to work with and willing to help you

Always good customer service.

Great salespeople. Friendly and not high pressure.

I bought a 2019 Jeep Cherokee from Shawn L. He goes above and beyond to work respectfully with customers and coworkers. He establishes a rapport and was honest we feel. I am from Spfld. and you would never experience this kind of home town feel as we did with this dealership (from sales, to financing, to management). I would encourage you to visit them and ask for Shawn Lawrence.Leann P.

These people are awsome. They are ready to help you with your needs for a vehicle. We have a Dodge ram 3500. Love it.

Danielle was amazing, she took great care of me! I love my Jeep Wrangler and will always have a Jeep now!! Highly recommend Danielle to take care of all your vehicle needs!

Great customer service. Very laid back and quick approval. Dan Row is the man to see.

I had a great experience at LCDJ. Best car buying experience I have ever had. Salesman (Chad) and all the staff were very down to earth. No haggling and typical games played by car salesman. Got a great price for my trade in and a very fair price the used truck I was buying. overall, extremely pleased, and will certainly be back to buy more vehicles at this great dealership!

We have purchased several vehicles from the dealership and we have always been treated fairly. The salespersons are always helpful especially Dan Row also the service department is excellent We would highly recommend Lincoln to anyone wanting a good deal and great service

I came from 90 minutes away because I was told the price before leaving my house. When I arrived the price was raised $995. My trade, they offered me $750. Then when I questioned the change in price she talked to the boss. Then when she got back my trade changed to $200. I have never been to this place before and will definitely not be back. Lesson learned.

This is a great place to deal with the whole staff from one end to the other is friendly and will go out of there way to help you on your needs

I was ready for an upgrade from my 2012 tradesman. Stop by the lot saw the 2019 Bighorn w/rambox, and wanted to talk about it. Danielle Chick was my salesperson, and couldnt have asked for a more pleasurable experience than I had there. She was very professional, down to earth and worked very well with what my concerns and what my numbers were. Overall experience was amazingly easy and painless. Danielle, Max and even the owner were great to work with. Definitely gonna brag them up to anyone and everyone who will listen.Danielle.....TMI. lol

The staff at LCDJR is outstanding especially Sarah Alcorn, my sales person. I was treated with kindness and respect. Each person I spoke with made sure I was being taken care of. I would highly recommend them if you are in search of a new vehicle.

Local Logan county LCDJ ealer

Fast service, friendly staff and excellent prices are gonna have coming back! Nice place!

Our experience has been great, Ethen Green knows his stuff when it come to what your buying and what it wanting...Max in financing has been great as well getting our deal all put together!

Great business !

I took my wife’s car there once. They did a good job.

Sarah alcorn was great to work with very knowledgeable and always very helpful with whatever pops up !!,If you need parts or service Maggie always does a great job of making things happen

Good staff and friendly service.

Great service and good people. ☺

I do not recommend this business for any alignment needs. I took my SUV there and it was not done properly. Both rear tires leaned inward and ate the tread off the inside of the tires after said alignment. Took it back in only for them to try to tell me it was nothing they did and they wouldnt correct the issue. They are rude and talk down to you. Not a way to handle a business.

I purchased a 2016 Dodge Journey from this location. I is a great vehicle for a family and the car salesperson, Scott Rowe, really helped us out with the down payment. He gave us a lot of time to come up with the money for a down payment while we had the vehicle.

Clean, courteous, professional. Great service dept.

Just bought a car from here a few days ago and keep finding more and more stuff that will need fixed. Shouldve paid $1000 for it. Learned my lesson.

Quick and friendly service for my oil change!

I went there to buy one car I was looking at ended up buying a car that I always wanted to thank you Dan Row for everything will definitely be returning to purchase a new vehicle

Came in for a routine oil change with a few extra things to be looked at. Only took less then 45 minutes of my time. Thank you

They had me in and out in record time they even had to locate a part that was on backorder

Make sure when you stop by to ask for Dan Row as he was extremely patient and helpful while it took me the majority of his day to pick out my new Jeep! THANK YOU, DAN!

Awesome service people. Knowledgeable, helpful, honest. Good coffee, snacks, music and internet while you wait.

Total cons! Sales personnel enjoy taking advantage of inexperienced car buyers by luring them into there store. Only go here if you plan to be abused by the sales team with shady business tactics and overall bad company moral. Go to a different Jeep/Dodge dealership as this one does not fit the values of Lincoln, IL that is for sure.

Everyone, including the Service mechanics were nice. But I did find out the problem to my van by visiting Auto Zone. For less than 4 dollars it was fixed, when Chrysler said it would be close to 1000 dollars to fix.

Had a wonderful welcome from the technician they took my Jeep in right away and included an oil change at my request it was done fast and I believe it was done right I appreciate your service

Good service, friendly staff

Ive had 2 really bad experiences at this dealership. I work as a welder up in Morton Illinois so I look really dirty so when showed up to this dealership their sales team walked right by me did not greet me or anything I felt that it was because I looked like I did not have any money they did not want to help me until I got upset then they told me they would call me back once they figured out everything so waited about three days and called them back the sales guy got really rude over the phone and told me that he would call me when he was ready so I went to a different Dodge dealership in Springfield and bought a $30,000 car

Very helpful throughout the whole process

The sales department to the service department are awesome. We are blessed to have this dealership in Lincoln

Easy to get walk in service.

Salesmen are unfamiliar with the cars they sell. I had to explain what a towing package was and how it affects towing capacity. Wasted an entire day because of a misleading ad.

The worst customer service I’ve ever had in my life. I’m a veteran of the marine corps. I was told by one salesman on the phone there was no one else I could talk to he was the only one because he wasn’t helping me, he didn’t know much about the vehicle I was asking about and refuse to let me speak to a manager he was extremely rude, I had to hang up call back and tell the staff not to send me to sales but to someone that could help then I was given to sales manager and he seemed very nice however I drove an hour and half to look at ge vehicle and was told it was just sold umm ?what? I asked for a call back and never got one. This company is backwards as hell and terrible.

Toby helped me find a great car and Mo was HILARIOUS!! Definitely recommend this place for your next car purchase!

Nice people. Let us test drive a few vehicles without issue.

Wait to buy cant wait to buy my Jeep Compass someday

Our family has purchased our vehicles here for years! Great service and friendly sales people!

Always great day when it involves a new vehicle.

There was no problem getting the truck in for service and they are checking out everything. That is going to make them my place to go.

Got my Jeep for what I wanted

Great people will treat u right

These guys are the worst in town, when someone is out saving lives, they are stupid and fire people for going out and saving peoples lives

Great service! They aim to please!!

Nice sales people

Good service good sales team

Quick service great people

Jeeps & more Jeeps... Just got my second!

Good service & friendly people

Sarah is great.

Great, Fast, Friendly Service!

Had items I needed to repair my Jeep.

Mopar

Very friendly people

Great dealership!!!

Bad mechanics

Truly nice, honest people who are not trying to nickel and dime you. The best service from a dealer we have ever received. Would definitely go back to buy again and recommend to all my family and friends. We had Ryan as our salesman and he was great, did everything in his power get us the best deal and he was super nice!