I am grateful for Lax Auto. This place definitely lives up to its reputation. Outstanding customer service & outstanding people. The service is always very generous and accommodating. The cars all look great and run smooth. Very professional & helpful, better than any car buying experience I’ve had! They go above and beyond to help you get into the perfect vehicle. I would recommend them to anyone!!
Great fast communication! the vehicle I inquired about turned didnt end up having the exact spec I am searching for but I can tell LAX Auto team is good to deal with just from how my experience went so far.
Eli and his entire staff made my purchase of an extremely expensive car incredibly easy and stress-free. They coordinated delivery to my door on the east coast and overnighted my tags. I honestly cant say enough good things about everyone at LAX!
Love this place I definitely recommend everyone to check it out … I love the customer service awesome people thank you so much for your help🙏
Thank you Sharifa for your help we are so happy with our new vehicle. She was so nice that she let us test a few vehicles. She never pressured us into getting anything we didnt want. She went the extra mile to get us the best lender for us. Thank you so much again!
Amazing company. I left a longer review on the BBB website about this place. If you buy a car here you will have no worries at all. I would definitely buy another vehicle from them. Absolutely worth 5 stars. No complaints!!
Just wanted to say thank you to Sharifa for her endless work we had been talking for over a week about purchasing a lambo and not once did she try to pressure me plus I had a million questions being that im in California and never done this kind of process but she was always there to answer them even gave me her personal cell number.. I asked her to only run my credit once thru 1 bank only and thats exactly what she did instead of sending me to 10 different banks at same time like most dealers do, I decided to follow thru with my purchase and Sharifa was one of the main reasons especially because she was always honest and never tried hiding anything!! Last nice thing from her is that she talked to the owner to get me the vehicle sent to me sooner since my birthday was around the corner instead of having to wait like 2 weeks for whole process & for my trade in to arrive to her and then send me my new vehicle so I really appreciate Sharifa family treatment from LAX AUTO and make sure you buy your next car here even if your from out of state youll be glad u did im sure ill probably be buying another one soon!! Thank you.
Best customer service ever Super friendly definitely recommend everyone ❤️
Absolutely excellent service and vehicle quality from Eli and Sharifa.
I would highly recommend LAX Auto for our new purchase and my experience with the sale!I came from out of state and everything that I had spoken with Sharifa about on the phone was exactly the way it was for the sale. You dont talk to a salesman that has to go back and check with the sales manager it just doesnt work that way at LAX AUTO!Sharifa would receive 10 Stars if possible she was very helpful in describing the vehicle to myself and my wife and took care every detail know matter how small very professionally, well beyond professionally really.The gentleman that was helping was Top Notch also. I think he ran all over town to just fix the smallest things. You just dont find this kind of attention at big dealerships.And what a selection of vehicles from very high end to more reasonably priced. We certainly will go back for our next vehicle. It was just a pleasure doing business was such a fine organization and caring people.
Amazing customer service, great cars and very friendly environment.
Sharifa was excellent, got everything taken care of, got me in and out fast and easy, no hassle no pressure, will be back for my next vehicle purchase.
Excellent place to purchase a car from!
So nice to work with, everything was easy. I like your business model,no pressure sales. You guys are top notch!
From the moment we arrived, Sharifa was quick to allow us to drive any car of our choice. At no given point did we feel pressured to make a decision on the spot. She was very willing to look up the information we requested regarding the vehicle and possible financing options. Not only was she easy to remain in contact with, but she was generous enough to bring the vehicle to my home- as I was car-less as the time. The entire experience was stress-free and efficient!
We found a car we love and Sharifa helped us through a quick, hasslefree buying process and got to drive our car home!!! Very happy with the experience!!! Thank u
Great experience with LAX Auto! No dealer fees, no doc fees, etc. The price they list online is the price you pay! Very friendly environment and great customer service. I would absolutely recommend to friends and family.
Sharifa was an absolute dream to work with. Maybe it’s just me but I dread going into Places like dealerships and Jewelry stores because I know I can generally expect to be pressured in significant ways to make huge purchases and it can be awkward to leave and it makes me almost not even want to go. This is NOT the case with Sharifa at lax auto. She is beyond professional, does not discourage you for wanting to think on it and shows you all options and she even stayed late for us while still offering to let us test drive another vehicle. She goes above and beyond for her potential customers and I would without a doubt recommend them to a good friend who wants a relaxed experience and high quality clean options and I will always consider them for any vehicle purchases at the top of my list due to their exceptional customer experience.
We had the most pleasurable experience Ever in buying a new vehicle from LAX AUTO!!! With their no haggle pricing and fair trade prices this made for a great buying experience. We would Highly recommend LAX AUTO to anyone looking to purchase a vehicle!!!!
I looked on there website and saw a 2018 Audi with hail damage that I wanted some more information on as the price was terrific. I was busy so I clicked the “Text Us” option on there website. 4 hours later I never got a text so I called them and it rang about 7 times and went to someone’s voicemail. Not the greatest of experiences but who knows. Maybe if they actually responded to me I could give them another star.Edit*** - one of the employees had an accident and was unable to return my messages. Very straightforward and professional so I’ll give them 5 stars. If they have a car in my price range I will definitely consider LAX Auto for my next auto purchase.
The best in the business hands down. Love my car and the best customer service
Very honest and trust
I worked with Jarrod and he made me feel comfortable throughout the whole process! He explained things to me in a clear way and I never felt pressured to make a decision. Being a young women who was by myself at the time, it was very important to me to feel like I wasnt be taken advantage of. The vehicle I ended up buying was priced very fairly and they let me trade in my salvaged vehicle to offset the cost. I highly recommend LAX Auto!
Went in the look at the truck and was greeted with a smile. Was also able to take the truck home to show my wife. Ended up buying the truck and everything was fast friendly and prompt. This was our second vehicle purchased and will continue to buy from them.
Sharifa was outstanding. Gave us space to check out the cars and let us test drive and take a car to the mechanic. Jarrod was also great over the phone when I inquired about cars earlier in the week. I ended up with an amazing car at an amazing price. The credit unions they work with give great loan terms and interest rates. Very happy with my experience
Get a car at this place, they are super friendly and they will help you to get a car and they have nice cars as well.
Was greeted Instantly with a smile!! Sharifa was very helpful and friendly, very happy with the service!
LAX Auto is transparent, upfront, friendly, and honest about their vehicles and how they sell them. I purchased my vehicle without having to experience the unnecessary frills that often come from pushy car sellers. They helped me find the vehicle that was a perfect fit for me and my budget and they showed me the auto history reports upon request. In addition, the staff refused to sell my car to a customer that tried to “outbid” me on the vehicle I wanted to buy. They offered to pay more money than what I could afford for the car, but the staff said, “No, sorry. This car is already sold. She got here first. First come, first serve.” It’s not an everyday thing to witness a car salesman say no to someone offering more money than the sticker price of a vehicle. That’s the kind of dedication to customer service that LAX Auto has. Transparent, upfront, friendly, and honest sales and customer service. 5/5 Stars!
We had a good experience buying our vehicle from LAX AUTO in Lincoln. Sharifa in the office was kind, helpful, and flexible with having our mechanic check out the vehicle. And Eric, the mechanic, quickly took care of any concerns we had.
Amazing experience! Sharifa was awesome very comfortable buying a vehicle and love my new Jeep!
We worked with Jarrod and he was friendly, respectful and most of all honest. There was no pressure to buy and we were satisfied with the Nissan Altima that we purchased...both with the condition and price of the vehicle! This is one dealership I will return to and recommend friends and family to!
It was great I love my rav 4
If i could give negative stars I certainly would. Not only was I not disclosed the car I was sold had a salvaged title, I come to learn the vehicle has been in MULTIPLE wrecks and damages were never disclosed. Another classic example of my mistake trusting a car lot to do right by its customers. Im sure some people have a good experience but be careful once you ever try to resell. BIG SURPRISES AHEAD.
I stopped by as a vehicle caught my eye and I was just coming from a auto deal that didnt go well. I explained my situation to Jared and he responded quickly and efficiently! All said and done, I was able to drive away the very next day in a much nicer vehicle than I expected at very good price! Thank you, LAX Auto, for legendary customer service!!
I had an overall great experience working with LAX Auto. Jim was very friendly and helpful, and answered all questions we had over the phone before making the trip from out of town. They are not a high pressure car lot, and actually wanted to make sure we really wanted the vehicle before buying it. The whole process was fast and easy, I would definitely buy from here again.
I love my Tahoe it’s everything I wanted. I was skeptical about buying a car online because I’ve never bought a car online before but I was looking at buying a Tahoe with the cat eye front end and believe me they are hard to find around where I live so as I was looking at Tahoe’s on Craigs list I found this 04 z71 Tahoe with the cat eye front end at Lax Auto and at that moment I knew that was the car for me and my triplets plus they deliver the car right to your house. The customer service was great the delivery took a little while with covid 19 going on but that’s ok I can understand that. I’m really happy with my experience with Lax Auto I wouldn’t have changed anything
I went to LAX Auto on the recommendation of a friend. I was not disappointed. The website provided enough information about the vehicles that I was able to make a decision before we got there. Jim was very helpful and I left with a car that I am confident will last me for many years. I will recommend them to anyone needing to get a vehicle in the future.
I met Jim and we instantly hit it off. Super nice guy, fair, no BS, honest and funny. I got a fair and honest deal on a great car. I would recommend LAX to anyone. Plus, they have great cars.
Wow, what a great buying experience. I was cruising Craigslist when I found my dream used car at a great price at LAX Auto. The dealership is about 3 hours from my home and because of past experience with CL I wasn’t sure this would go anywhere. Regardless I called and talked to Jarrod which in turn convinced me to make the long trek to Lax. Bottom line... I went, checked the car carefully and closed the deal within 2 hours of my arrival! Everything was as promised/advertised. No surcharges, fees, or other services were pushed. The lot inventory also showed me they are really good at finding great quality used cars as they had alot of other attractive cars on hand In addition to mine.Suffice it to say I am a fan and will look at LAX for future purchases. It is well worth the drive, but even if you are far away you can fly-in or they also ship outside the local area too. Not like any other buying experience I’ve ever had.
My car buying experience with LAX AUTO in Lincoln NE was a smooth & satisfying process...I had to fly in from another state to make this purchase. They are conveniently located off I-80...Everything from the test ride to the final paperwork was smooth & easy. The best part..the car I bought turned out to be a very good deal. It was loaded with all the comforts I enjoy having on the road...Thanks Jim
Went and visited Lax Auto because of a the great reviews, boy nobody lied in their reviews of this place. Excellent vehicles that are mechanically sound, some with some hail damage but for the price of the vehicles it was well worth it! My wife and I visited with Jim last Saturday and he was perfect, professional, experienced, and patient. There was absolutely no pressure to buy at all which was a first for us. We had some questions and they were answered honestly and professionally. We were there for about an hour and a half before we could choose which great vehicle to buy. As I said all were very reasonably priced and talk about low Mileage! Suffice to say we will be going back to Lax Auto for our next purchase with out a doubt.
Great selection to choose from. Will was great to work with and answered all my questions. He got me financing and the paperwork was ready to go when I got there. Very quick and easy! The mechanics were also very helpful and honest! Highly recommend!!!
Call it 4.8 out of 5! I am a USAA customer, and in using them I located a used Mazda that seemed to me to be a good value. I found LAX to be very diligent and prompt in assisting me with my purchase. I was especially happy with the manner and speed in which LAX was able to deliver the car! About one-week removed from the purchase (a weeks driving experience), I have had no surprises, no issues have arisen! I seems I received what I paid for, not always the case with the used car experience! Give them a serious look, either on line, or certainly if youre in or near the Greater Lincoln, Neb. region!
Truthful about all their cars, and their history! I met Jim and he was amazing! Nice and explained everything to the point. Great Website and inventory of vehicles. Buy from with Confidence!
Jim was great! Everything was just how he described it over the phone. The car had some damage, but he made sure we knew about it in detail so we werent surprised. Overall a very smooth transaction with no surprises.
I live in Arvada, Co I saw what I thought was a good deal on Craig’s List for a Nissan Murano sold from Lax Automotive in Nebraska. Although it was a risk not seeing or driving the car before buying I decided to buy because of all of the good reviews they received online and person I was dealing with said car had been checked by mechanic and no issues with car at all. Well upon arrival on Colorado the battery was dead. The front blinker didn’t work, car shakes really bad going over 50 mph and oil is leaking on top of windshield wiper compartment is busted, you pour windshield wiper fluid in and it leaks right out. Do not believe these reviews here. Today’s date is 4/28/2020. By the way I paid cash for car no financing... I text owner about problems and he said nothing after convincing me there were no problems with car per his mechanic. Maybe you need a new mechanic!
Would 100% recommended LAX to my friends. I drove 2 and a half hours to buy my Jeep. Jim helped me fill out the paper work over the phone so I didnt have to make two trips. Definitely very happy with my experience.
Jim took excellent care of my husband and I when we bought a truck from LAX about a week ago.He answered all of our questions and helped us through applying for financing. We never felt pressured which is something that I feel like most auto salesmen do. Jim was great!Jim is very friendly and we would definitely work with him again if we need cars in the future and we would recommend him to friends and family.
LAX Auto is great! Drove from Topeka KS. I was approved even though I did not have credit! The drive took longer than the paperwork. Ask for Jim, he made the process easy and stress free!!
I loved my experience with LAX Auto! They worked with my work schedule and really made me and my family feel like a priority. I look forward to working with them in the future!
Lax auto complete screwed me over on a 2012 Cadillac i recently purchased from them they had told me an oil change had already been done, which it hadnt, and that they were going to fix some thingon my vehical, i brought it in to get fixed and was told every thing was done, when i got there the only thing that looked done was my door pannel, not the other 10 things that needed to be fix, i highly recommend to never buy from them! PS the owners sister is the one who sold me the car, and now apparently doesnt work there and wont respond to me, and no one picks up at the office. Not happy at all
Wonderful, pressure-free experience at LAX! I felt like I was sitting with and old friend discussing options. Honesty is hard to find in the car sales business, but it is their number one priority at LAX!
Thought my family got a fair deal on our 2014 Toyota Highlander. Shopping and Buying process was smooth and easy. Pictures shown of the vehicle represented accurately when vehicle was delivered. I was a purchaser from another state, Missouri, and had the vehicle conveniently delivered to my front door! Knowing there was hail damage involved... I expected dings on the very top and really, I cant even see them from the ground; so again, I thought the vehicle was repaired well for their asking price. Of course, as a buyer you always want more, like fresh tires, floor mats, etc. But even so, the value was great enough that I can afford to purchase the exact floormats and tires that I want.Granted, I was specifically looking for a 2014 Highlander when I found LAX AUTO, but I will consider them again in the future. -- Tim Alten (Columbia, MO)
Great place to go! Jim and Eli do good work. No games, straight forward. Good value. I would absolutely recommend them to anyone shopping.
My experience at LAX was fantastic. I’ve always been skeptical of dealerships and the typically dreaded used car salesman, but my skepticism was put to rest quickly when I met Jim. He was polite, kind, and knowledgeable about the vehicles. He treated my wife and I with the utmost respect. 5 star experience for sure.
Very friendly, accommodating and professional. No hard sell! Im very pleased with LAX AUTO.
LAX Auto made my first time buying a car a smooth and simple process! I did not feel pressured at all and felt I was given honest answers to my questions. Jim was very patient and responsive to my concerns!
The whole team was nice and helpful, especially Sharifa. She stayed open late for me my first visit and helped me buy my first car! The whole process was super easy and very well explained to a first time buyer. 5/5 would recommend
Very personable and friendly! Not looking to haggle prices and are upfront about their vehicles. Best customer service Ive ever received in auto sales!! Go see Will and he will take care of you.
Very pleasant experience at LAX Auto! The sales representative was very courteous and helpful. The buying process was pleasant. Happy to drive a new car home!
BUYER BEWARE! Especially if you are from out of state or ever plan to move out of Nebraska with a vehicle you bought from this place. Over a year ago, I too was an enthusiastic and appreciative customer who purchased 2 vehicles! Even gave them a 5 star rating because of how friendly and accommodating they were. However, over the past year I have moved to another state and I am now learning the dirty behind the scenes world of used car dealerships and the fact that having a clean title doesnt mean anything. After dealing with multiple state motor vehicle departments (TX, NE, IA, ME) I am proud owner of a vehicle with a very shady, unexplainable, inconsistent history (with only 1 PRIOR OWNER) and isnt worth a fraction of what I paid for it. When you are purchasing a vehicle from this place, you will walk out feeling very good about your purchase. They are experts at making folks feel comfortable and they make their money doing just that.
Very wonderful dealership and it was 100% hassle free and no pressure to purchase a vehicle! This was probably the most pleasant experience I have had working with a dealership!
Best car dealer Ive been to, Jarrod is an awesome guy who actually wants to make a sale not for his commission but for the customers.
Jim was amazing, no pressure salesman. Honest and friendly. Would recommend this car lot to my friends.
From first walking in the doors I was greeted by the head sales associate Will Porter. He wasnt pushy and didnt try to force me into a car I didnt want, both will and the owner Eli took time to carefully find me a vehicle that fit my budget and needs. Thanks Lax auto.
Our salesgirl was wonderful and took calls on her cell till late at night. We found this as truck online and bought from the other coast by pics and phone calls. Good job putting this together thx lisa in Cali.
Awesome experience very laid back!A vehicle bought at my own pace!
Will was great to work with. No hassle, I found the car I wanted online, called him, test drove it, he had paperwork ready to go. Seriously, the smoothest process for buying a car that Ive been through (and Ive bought quite a few) Thanks again, Will Porter, at LAX Auto!!!
Giving you a 5 star rating based off of all the POSITVE REVIEWS Ive read. Definitely sparked my interest...I would be delighted to do business with LAX AUTO!
I got my dream car today. It has been a wonderful experience, and I am very grateful! Thank you!
Will and Eli were very honest and easy to work with. I highly recommend LAX if you are in search of good value and peace of mind with your purchase.
Very impressed with my new car and Will! I recommend this dealership. No high pressure sales and respectful!
Jim was great at keeping me informed and did great getting me a deal an approved very satisfied with my purchase so far. Thanks jim
I Bought a car two weeks ago because mine took a dive on me... And Will and Eli made sure they got me in a car fast. I was walking when I got there and driving when I left!!! Thanks so much LAX AUTO
Going to LAX auto was a great decision, they made every thing with my new purchase quick and easy as well as bending over backwards to get me the deal I wanted on the car I bought. Zero buyers remorse I would recommend Eli and his team any day of the week to anyone looking for a car.
Best car buying experience Ive EVER had! Would highly recommend Jim and LAX AUTO!!
Five stars to Eli at LAX Auto LLC. There was no high pressure back and forth or any of the BS you get at so many other dealers.He’ll quickly negotiate a very fair price right off the bat.Then, he went above and beyond in getting the car checked out and arranging shipping at a very reasonable price.In all dealings Eli proved to be honest, considerate, and ethical.Lax Auto is a smaller dealership with very personal service, and I believe Eli is the owner and it is clear he really cares. In my mind, the customer really benefits by shopping with somebody like Eli who may take a moment or two to get back to you, but who also truly cares about his customers and business rather than some salesperson at a larger dealership with high turnover.Thanks for the great deal and great car!
Overall it was a good experience. Couple little things were in there car story on there website it listed a couple options that were not included on the vehicle. He said it was a service they use where they type in the vin and it gives the information about the vehicle. He did say it sometimes spits out some wrong information. Just more a beware. Now the normal options page seemed to list everything correctly so if you compare the two and some options are not listed in both be aware they may not be on that vehicle. Besides that everything else went well I did appreciate the low pressure on the extended warranty and any other add ons it was offered but not pushed on us. Most times I believe the finance guys gets paid for selling extended warranty and finance type items and those get pushed on you. Not the case here it was refreshing. Also the price listed it price paid was nice. you go most dealers and it ends up being hundreds higher by the time your done. Overall I would recommend them.
Worked really fast and made the transaction extremely easy!!! Also found a minor issue and fixed immediately will continue doing business here in the future
Eli and Jared were great to work with. They were honest and worked hard to get us the deal we needed on a Volvo XC90. We are very pleased.
I recently purchased a 2004 Tahoe from lacks Auto I found them to be very generous and a very pleasant experience I would recommend anybody to go to LAX Auto to purchase or even to look at their merchandise Stacy Carter
Best car buying experience Ive ever had! Ive been around the car business my whole life and the way Will and Eli handled this process is Secong to None!!! I will recommend everyone to LAX Auto from here on out!!! Thanks Will and Eli
Purchased my 2017 Jeep Grand Cherokee and they provided me with quick and hassle free service. They don’t have the traditional stressful uneasy feeling that some dealerships come with which was very nice to deal with!
No high pressure sales, gave me as much time with my vehicle that I needed before buying. Friendly, polite people. Was a good experience and will keep them in mind in the future.
I would buy another car from LAX. Friendly and no pressure sales from a helpful staff. Couldn’t have been any easier to buy a great car.
Will was very helpful, informative and solved all issues. We had a great experience!! Highly recommended!
Very pleasant. Not pushy. Good experience.
Great experience! Love my new car and Will was straightforward and made everything go smoothly with the transaction.
Went there twice to look at a car, nobody there both times. Finally had someone meet us there and the car wouldnt start. Jump started the car and didnt run right.. Wasnt impressed
I had the best experience with LAX AUTO, got the car that I want and they treat me with respectThank youMilton
I was pleasantly surprised at their quality of vehicles and good pricing. Bought 2 vehicles and Will Porter went to work for me to get me the best deal possible and keep my payments where I needed them to be.
Jim was very helpful on the purchase of my 2012 Kia Optima, he answered all my questions and there was no hidden fees . It was Ana amazing experience at LAX auto I would highly recommend them for anyone looking for that newer car!
They have an in house shop to address issues and a lot of high end vehicles. They also get a lot of hail damage vehicles that are priced fairly
I purchased a car from this dealership with 1k down. I asked them how long I had to pay the car off and they replied As long as it takes.. Since I didnt pay the car in full, they informed me that the car had to stay on the lot until the whole amount was payed. This was fine with me.However, one week later, I began to receive phone calls about making a payment, and when I called, I was received with quite a agitated attitude and the owner was upset that I hadnt made a payment yet. I made a payment after the first month, but was a little late in making my second, and the owner exclaimed that he didnt want to deal with me and canceled my purchase and refunded my money. Highly inconvenient and a waste of my time.(Edit) I talked with Eli, and I will have to admit that he is certainly a business man. He knows how to take care of problems with his easy manner and willingness to put things right. Even though I still didnt end up with the car, after speaking with the owner, I felt it better to change my one star review to three.
As a first time car buyer, I had an incredible experience at LAX AUTO. The employees were very helpful, friendly, and honest. Highly recommended!
Will is a great down to earth guy..he works with you on getting the right vehicle..and doesnt pressure you into a vehicle that he thinks you should have..from the minute you get in the door its like you have known the guy your entire life..I will definitely be a return customer
Had a great buying experience and got a nice new ride! THANKS Will Porter. You will be seeing me again
LAX is the bees knees. Will Porter was a great salesman and clearly loved what he does. I see that young man going places!
Great car for the money!!! In and out and a half hour! I drove 4 hours and no regrets!!🙌
Eli is nothing more than a crook looking to make a quick buck by whatever means necessary. Do yourself a favor and go to a reputable dealership.