Nancy was absolutely wonderful! Our family is moving from northern Illinois to Arizona. On Wednesday we had two blow outs on our 5th wheel, the second one happened in Lincoln on the interstate. Thursday morning my husband called and they had tires in stock. I have to say they were busy and not sure what time it would be done, which I completely understood. A couple of hours later Nancy called and said we were ready to go. Neal tires was efficient, honest and affordable. Thank you so much for helping us get back on the road!!
They will create problems that don’t exist just to get more work i personally took my vehicle and had it looked at by a professional who said there was nothing wrong at all
Love the staff here Nancy is my favorite alone with kenny and Rod best place to go in my opinion
I dropped my car off and called in while I was at work to let them know I needed a tire plugged and the valve stem replaced in that same tire. When I went to pick it up they had only done the plug. They did the valve stem for free a few days later for the misunderstanding. Also had a decent price on the plug.
Great customer service! I would definitely recommend!!
Took car in for my new tires to be put on and alignment. They didnt align because I had brake issues in front and back#. They werent supposed to be at back of car. Never had brake problems. That night brake light came on. Two days later had NO brakes at all!?!? But an 800. Estimate from them handed to me at time of new tires put on. Will never return.
They did a good job with helping me with my tirer and battery. I will take my business there for now on I was very impressed with Neal tire
Got it done right and fast super happy
Ive shopped there for years & have always been satisfied.Yes, theres been issues, over the years, but the management and staff have always tried their best to remedy the situation and take care of any problem that has arisen.Stop by & see if they can help you with your tire, alignment, oil change, brakes or other mechanical needs.I think youll find them to be good service at a fair price. 🙂
I went in to have a bolt extracted that had broken off and the service I received was top notch! They were very friendly and helpful. I will go here if I need ANY work done on my car! Thank you guys!
Great service and good prives
Not fair on prices at all, I recommended that my elderly mother get work done from them until they told me how much they going to charge her. So I did a little bit of research so I can buy a radiator fan for $52 online. Theyre trying to charge her $552 to buy and install a new radiator fan. I looked it up its literally 8 screws and two plugins for a radiator fan. So that mean theyre charging her $485, it only takes a person 25 minutes to do the work. I will not recommend that anybody come to this place to have work done. They are not fair price. I recommend that if your going to have work to do the research and find out how hard it is to have the work done youre wanting. Im going to do the work for free for my mother that saves her $485 especially when money is tight right now in the Lincoln community. If it take their mechanic that long to charge $485 then they need new mechanics.
Great service! Nice work too.
I will always take my car to Neal Tire in Lincoln for tires. The service is great the staff is great and they really go out of their way to help you out. Always, always SHOP LOCAL!
Great service! Excellent prices! The shop was clean and their attention to detail was great.
While traveling from Milwaukee to St Louis I was having a tire issue. Googled places near lincoln, il and this place came up. Got my car in right away fixed my tire and got me back on the road. The people were very friendly! Would definitely recommend to everyone!!
Great fast service. Friendly customer service staff. They Offer options to get your business.
100% honest and nice place here. They have treated my father with honesty and fairness and now they have treated me the same way. I will not go anywhere else. Thank for being so kind to the local community.
Great place highly recommend
Great service, friendly people and quality work.
These guys are great. My family and I were driving through on the way to Arkansas from Wisconsin, when we hit something that caused the undercarriage of our car to become loose. These guys fixed it up. Everyone was super friendly, they talked to us, tried to find cartoons for our kids and gave them suckers. Overall, it was a great experience and I’d recommend this place to anyone if they’re in or around Lincoln, Illinois!
Great customer service. Always friendly staff and quality service.
Quick service and great staff!
Super fast and friendly! Reasonably priced services too!Definitely recommended!
We had a stop in our RV for a bad tire. Even though they were booked up they got us right in and changed out our tire.Super friendly serviceThank you
Great service
Great service at a good price!
Thanks again for coming to my rescue! The team at Neal tires are superheroes, rain, sleet or snow.....I had a flat tire, they fixed in no time and got me back on the road!
I have been dealing with Neal Tire and Rod for over 35 Years. I keep coming back because they do a good job on time at a fair price. They also report to CarFax (A good thing).
I was on the road when I had a belt separate on one of my old tires attached to my vintage Mercedes. This was 4 :40 PM (they close @ 5)I Googled them and called.A pleasant voice answered, took my info (they had my tires in stock, gave me a price over the phone, and guided me from the freeway to their shop.Owner/service manager took care of us personally. We were charged a competitive price, and were back on the road in 25 minutes .This is American small business at its finest!
Decent in stock selection and prices are good.
Great service!
Great service. Did a tire rotation for free. Always friendly. They give a military discount as well.
Know sales man personally easy to work with and get back on the road
Very nice and easy to talk with
They were quick and the prices are reasonable. Would definately come back
Took moms cars for balance and rotation . Half hour and done.
We just got our truck back from Neal Tire and it runs like a dream. Cant say enough good things about those folks.
Friendly and efficient! We had a flat on 155 and brought them our tire. I called and they said they would get it done when we brought it in. They had it mounted and balanced in 20 mins.
Awesome guys! They really know how to take care of cars and their customers!
We blew a tire on fifth wheel camper driving down hwy. 55. Found Neal tire, changed the tire and checked other tires. Had back on road in no time. Great place.
What a great bunch of guys! All the truck stops in town had no air! Called these guys, and they took time out of their busy schedule to put air in the inside tires of our motor home.. Didnt charge a penny! Thanks guys!
Great place to take your vehicle. HIGHLY RECOMMEND!!
Charge too much
So helpful n friendly staff. Reasonably priced.
They got me right in and fixed my tires. Service was prompt and very courteous.
Very affordable and friendly service!
These guys are always helpful, honest and friendly. The will go out of their way to take care of their customers, and they have Saturday hours. Highly recommended!
I went in to have my muffler fixed they were Fast, friendly and efficient my car sounds great quiet, I love the fact that they do more than just tires
We blew a tire on the camper while on I-55 limped it to Walmart to find out they won’t / can’t help. Googled local tire shop and Neal’s was with in couple miles. Called and Kenny answered. I explained my problem, he said they would have us back on the highway quickly and that’s exactly what they did.
Very professional, helpful, and accommodating as I was in a bind passing through the area from St. Louis to Chicago. The dire need for help was much appreciated for sure!!!
Ive been to Neal Tire in Lincoln twice. Note that I do my own work, except when Im missing a large tool like an alignment rack or hydraulic press.The first time, I needed an alignment done on my older muscle car. When I picked it up, the tech who worked on it informed me that he had to apologize for burning the tires off when he pulled the car out of the shop. I didnt care (it *is* a powerful car), but that may be something relevant to others. The alignment was done to spec, so at least the work was done right.The second time, I brought a lower control arm in and asked them to press in the new polyurethane bushings for me, as I did not have a hydraulic press at the time. When I went back a few hours later, the polyurethane around the edges was all beat up and mostly missing (basically they broke the part that prevents lateral movement in this performance part). Apparently they had hammered the bushing in instead of using a press like I asked. When questioned, they said they took several hours to do that, and they were giving me a deal by only charging me $45. I noted that I have a hammer; I brought them in to be done *right*. I paid the money and informed them that I would never be back. Then I bought a hydraulic press and new bushings so I could redo the work myself.Maybe theyre good for changing oil or tires, but there are other shops around that care about their work which Id pick first. And I would not suggest anyone else take their vehicle to Neal unless the other shops in town are all closed.
Good place for you car problems to get fixed
Do great work and everyone has smile. I trust them
These guys (and gal) are great! They found a small screw that had broken off in my tire causing a very slow leak. They had to submerge the tire for 2 full minutes to find the problem! They go above and beyond to fix the problem!
Best value for the work they do.They care about their customers, and their safety, more than a bigger buck..
Excellent as always!!!
They was able to take me in to fix my trailer tire when walmart would not. Im from the st.louis mo area and i was very proud of their service and staff.
They always do a good job!
Great service and customer satisfaction, first choice
They tires on my Jeep.
Great service...went the extra mile to help.
Good friendly service and reasonable pricing
The tires that we got for multi wild countries and they only last about 3 months indicators
Great service and friendly people.
Fast quick and reasonably priced
Absolute crooks. Told me i needed new brakes, a real mechanic says no. Pads they told me were no good were at 75% life left in them. Brakes just needed adjusted.
Always have treated me fair
Super staff. Quick service, and great prices
Very friendly people. Close with the community. 😀
Very good excellent
Had flat tire on highway. Everywhere i went to in town had 3 hour wait time. Neals was busy but squeezed me in right there and got me back in the rode!
Fast and friendly
Professional work
Friendly, good service
Awesome folks!
Expensive!
The staff were very friendly.I was in and out in 10 min.I had an appointment, but some people were waiting for a while.And it was pretty packed for a mechanic shop.