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H & H Service Advantage
3300 N 20th St, Lincoln, NE 68521, United States
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H & H Service Advantage
Comments
We
Review №1

Very helpful and amazing to work with. I will use them for any service in the future.

Me
Review №2

Great experience! They are like a small town shop, where they know your name and take an interest in you. They do great work at a reasonable rate and have your safety in mind. Its refreshing to find a place like this in the city. They have definitely gained my business for all of our car servicing. Thank you!

Mc
Review №3

This place is great! I recently had to get my brakes replaced and they took great care of me and my car. As a young woman, it is easy for shops to take advantage of my lack of knowledge. I have never had that concern with H&H. The mechanics and Front Office Staff are trustworthy and Reliable. Highly recommend to everyone in the Lincoln area.

De
Review №4

Taking my car into H & H was a refreshing experience. Right when I walked in the door, I could tell I was more than just another paying customer but someone they wanted to help get back on the road and be pleased with the decisions made to improve my vehicle. Integrity, ability, and trustworthiness are things I look for in the auto care industry, and I can rest at ease that I found that at H & H. If youre looking for a company that will do a quality job, not cut corners, and go the extra mile for you, I would recommend H & H.

Ke
Review №5

H&H did an excellent job with my oil change. They also fixed up my old Chrysler - the door was dented in & Rob Slack did a great job of repairing. Its a family environment & I feel super comfortable going there, especially as a young woman. Thanks, H&H - keep up the good work!

Br
Review №6

Since we prefer to keep our two vehicles and since we prefer not to buy any new vehicles, we rely upon H & H service to keep them running well. The staff has been helpful by discussing what the vehicle needs are so that we can make an informed decision on any needed repairs. It is helpful to have a courtesy ride too. Thanks H&H!

Au
Review №7

Don and his crew walked me through the technical aspects of what was wrong with my car while at the same time helping me understand. H & H has a family values feel to it throughout the experience, from being picked up in a loaner car to being asked about my family while checking out. They do great work and have amazing technicians that know what theyre doing. A+

Et
Review №8

The business at H&H is outstanding. Don, Mike, and the technicians do not focus on their business; rather, they focus on and care about their customers and their needs. H&H offers incredible service for your vehicle and yourself. I have never left disappointed or upset in the 2 years that I have been trusting my familys safety in their hands.

Lo
Review №9

I have utilized these guys for aver a decade. They have worked on all of my families vehicles and even evaluated ones I was thinking about buying. Mike and Don always shoot honest. They are personable and friendly. I get exactly what is wrong with the car and options as to to what needs immediate work and what can wait. There is never any pressure. Their system tracks what items you have opted to postpone and can remind you about later. Great place to do business with.

Be
Review №10

Most honest and best mechanic in town. I trust them fully with my vehicles.

Al
Review №11

Good old-fashioned customer service with a friendly smile clean waiting room and restrooms

Co
Review №12

I had the best experience ever! I was truly treated like a member of the family! I have never felt more comfortable at an auto shop! Will be going to them for all my automotive needs!

J
Review №13

Not sure what is going on, but out of nowhere Don started calling me about a negative review that got left in my name. I have my phone set to automatically block calls that arent in my contact list, so he resorted to bugging my dad who is a long time customer of his. Then I got an email from Don in which he attempted to passive-aggressively attack my character, and for what? I can tell you this was not a great way to start my day, and it has certainly - in my mind - tarnished the H&H name. Not impressed with how the situation was handled.

Am
Review №14

We love our guys at H and H. Loyalty to them, always. Thanks for the great service and always making us feel like family.

Ca
Review №15

It is always wonderful to be on the receiving end of great service, and that is what I got when I recently took my old truck to H & H. After numerous transmission issues and working with several other shops I was referred to this extremely capable H&H team. I had that old truck of mine towed in for diagnostics, spoke to Don at length and he explained things in a way a lay person could understand. I cant say enough about the competent and caring service I received from him. I learned more from him than all the other technicians combined, and I left feeling sure that my vehicle was finally in the right hands. As it turned out, the truck was not worth fixing (after spending approximately $1200 with another shop) and I decided to cut my losses. Don did not charge me for the diagnostics they completed, just the tow. Interactions like this renew my faith in the service industry and in people. Thanks so much for all your help! Carolyn

Sh
Review №16

My car was making noises that were not normal. My husband made arrangements with Mike to check it out. Took it in Monday, & got it back Tuesday. It was a broken stabilizer arm. Cost included parts & labor. The carwash & vaccuming were free.

Ch
Review №17

Always very friendly and informative. I really appreciate the care they take of my car and the care they take to advise me and inform me of the best way to make my car last!

Be
Review №18

Appreciate the education you give to me each time I come in. I feel that I am making informed decisions about my vehicle despite not having much background in cars.

Gr
Review №19

I have been going to H&H since I got my first car back in 2012, and have been extremely satisfied with their quality in terms of mechanical competence, also their integrity is second to none!

Al
Review №20

Don discussed and showed me exactly what was wrong, how it would impact my driving experience and how important the repair was or if it could wait. Clean, friendly service!

Se
Review №21

Absolutely wonderful service rendered by this repair shop. They take pride in understanding your vehicle like one would understand a person and slowly build a profile of the vehicle over the course of several years of regular service. Their technicians have an excellent understanding of their trade and wont cheat you or try to sell you low quality parts that will quickly wear out. No, they will personally work with you to make certain the vehicle is properly diagnosed, the necessary parts are ordered and installed in a timely manner. As you would expect, they have vehicles available to use while yours is being repaired. I had a check engine light that came on in my vehicle and it ended up being a piston that was firing at the wrong time. After the vehicle was fixed, the next day the check engine light came on again, I called the company right away, and they had me bring it in again because the oxygen senor also had to be replaced. Since, I felt a little bit taken aback by the check engine light coming on again, they offered to pay half of the cost of replacing the oxygen sensor. Would recommend this auto repair shop to anyone needing excellent, high quality service!

Gr
Review №22

They explained what was wrong with my Volvo and how they were going to fix it.I was given a loaner car that was easy to use. I will definitely return for further repairs since the Volvo dealer is in Omaha and very inconvenient.

Jo
Review №23

I took my 04 Sebring to Hand H transmission repair shop because of its high BBB rating. I was impressed with the bright and clean service area and especially the help given to me by Mike Slack. His explanation of the possible problem with my car was professional and thorough. Thanks, Mike. Joe Steggall

Bi
Review №24

Ive known Don for 20 years. H&H isnt the cheapest place but Im not a car guy so I need to go someplace where I can trust theyll fix what needs to be fixed, fix it right, and not try to sell me something I dont need. Don and Mike are great guys you can trust!

Ch
Review №25

First place I have taken my car in years that did not find a whole list of things they wanted to replace on my car to run the price of my oil change up! Great experience!

Ta
Review №26

If youre looking for a chain store-style automotive outlet where you can get by on the cheap, this is not the place to go. If you want a locally-owned business where they shoot straight about price, dont take shortcuts, provide excellent service and care about their customers, try H&H. Mike worked with me to keep costs down when possible and he gave good advice.

Ti
Review №27

One of the most honest auto shops you can deal with. From an engine replacement to routine oil changes, H&H is the shop to call for your personal vehicles or your business entire fleet!

Ja
Review №28

Iam very thankful for Don and H&H they have been very super positive for me and my car. I been very blessed with them!

Ki
Review №29

Tried to charge me around $100 to mount and balance tires I already had. The most expensive anywhere else is about $15. That says it all right there....

Ad
Review №30

Always excellent work from Don, Mike and the guys. I am a long time customer and appreciate their thorough approach.

Mi
Review №31

I am new to Lincoln and have been to a couple mechanic shops and H&H is by far the best. Geuine people you can trust.

Je
Review №32

Always great service and detailed explanations of the work they do. A+++

Ka
Review №33

I was blown away with the friendly and professional customer service and was extremely impressed with the attention that I was given. Thank you for all of your help!

Ra
Review №34

Thank you for all your help excellent place to take your vehicle

Aa
Review №35

Always friendly courteous and thorough service.

Mi
Review №36

Good service and recommendations. Thank you!

Na
Review №37

They do awesome work!

Ge
Review №38

I have been bringing my vehicles here for 20 or more years and will continue to do so.

Je
Review №39

I dont trust anyone else!

Er
Review №40

Great service!

Information
11 Photos
40 Comments
4.8 Rating
  • Address:3300 N 20th St, Lincoln, NE 68521, United States
  • Site:https://hhservice.com/
  • Phone:+1 402-476-0386
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Tire shop
  • Truck repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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