Why did I wait all these years using others for oil changes? I went in early on Saturday for my first oil change with Baxter. Cody checked me in and kept me informed. He was very professional. The communication is superb! I have a big Jeep, not only was this oil change $25 less than where I had been going, but from my arrival to departure was 24 minutes. Highly recommend.
Calvin was who we worked with! He was professional, fun and real with us in all aspects of our experience. He even went above and beyond and got me something better than Id even been looking at. So thanks Calvin 😊 super happy still!
I would highly not recommend. I bought a truck on the test drive I pointed out a shake in the wheel! It got late in the day so I was told to bring the truck back and when in the shop they found that I had separation in a tire. But that I would need to buy 4 new tires but according to them it passes the safety inspection with separation in the tire. Separation is one of the most damaging and dangerous thing to drive on. Dealership would not do much to help out at all will not be going there nor recommending them in 7 days the trucked costed $1,100
Great experience here! Sheldon worked with me all evening, even after closing, to get me home in a new car to fit my family! They were absolutely awesome. They have great vehicles for even better prices. They helped me find a vehicle within my price range thatd still be big enough to fit a family of 4. I couldnt recommend them enough and would definitely ask for Sheldon when youre there, hes very friendly and professional! I couldnt thank them all enough for helping me get into a new car.
Dalton Barnhill,Amazing customer service, knowledgeable on vehicle information, got me a great deal on my jeep. I recommended my brother to Dalton and he got him a vehicle shortly after I got mine.
Ryan Schmidt,Is very knowledgeable.Patient.Kind.Professional.
The service was fast especially to say there were 10 vehicles ahead of me. When I contacted them in regards to concerns I got immediate responses through text. The shuttle ride home was fun, the driver was engaging, vibrant, and nice. Kristen was professional, polite, and admired my passion for building trucks. I would definitely go back for service on my vehicle or to get into a new vehicle.
I honestly can’t remember the name of the salesman who worked with me. Reasonably polite and professional but a tad too pushy for my taste. He tried to get me to sign an intend to purchase my first night in. Not a fan of that.
Me and my family do lots of business with Mario, and let me tell you he can defintley make it happen! Super nice and professional and when you find someone easy to work with you better stick with it and I guarantee Mario is your guy! Cant wait to make my next purchase!
Friendly sales person, Joseph.No hard sale or pressure to buy.I would recommend him if your looking to purchase a automobile.
Joel Wiley was very helpful and knowledgeable about the Jeep we picked out on Carfax. When we got there, they had it detailed and all the paper work was ready. Just a quick test drive and sign and gone. Thanks for treating an out of town customer so well.
Dalton B. at Baxter Auto was very kind and willing to answer all of my questions as a first time buyer. I was very impressed with him and his team. I am now a new owner of a Jeep Grand Cherokee and could not be happier!!
Brogan was awesome! Did an amazing job going over my vehicle with me answering any questions I had. He was very professional. I highly recommend him.
I enjoy visiting Baxter Auto for personal, and business needs. The staff is very helpful, and is quick to point you in the right direction if they are unable to assist you. You can count on this location to assist you with whatever questions you have!
Brogan offered us excellent customer service. I was very pleased how they approached us with the job of finding the right truck for me and my wife. We did purchase a truck and the experience was a pleasure. All the staff at Baxter we worked with were very courteous and helpful. I also need to add that the service after the sale was also outstanding. I highly recommend you check them out if you are looking for a vehicle.
If you are having a hard time deciding on what car to get go see my man Sheldon M. Down at Baxters. He was very helpful when it came to buying my car this past week. Sheldon was very knowledgeable when it came to the cars we looked at. Sheldon made the car buying experience great for me.
Shout out to Andy Staehr at Baxter who provides super customer service and is very knowledge and accommodating every time I’m at Baxter. Thanks to the whole team at Baxter that works behind the scenes to keep us all on the road!
Amazing staff and great sales
Dustin was great! Answered all my questions, and made the car buying process a smooth one. Def would recommend to friends; Baxter has a great selection!
Took in mini van we had recently bought to get two new key thobs made. Also checked it over and replaced two tires and fixed a stow and go seat. Good service. Explained everything.
Jerry Afuh was very helpful in getting us into our new vehicle at a fair price!
Oil change heaven. Nice folks and terrific waiting room with lots of free coffee options and donuts on Saturday mornings. Brought a book, but just watched tv in the comfortable seats
Service department was great. Good job thanks
Excellent PR. Organized.effecient. Criss in service dept. And James R in repairs are excellent. I specifically ask for them when their is a problem. Even when they are very busy. They give you the feeling your top priority.
Great service, got me in quickly. Job done right first time and fairly fast. Was updated the whole time on the progress by my service adviser Zach
Although I didnt purchase a truck there not because of anything Brogan wasnt able to do but because of just the type of truck and price range I was looking for. I would highly recommend going to Brogan, hes definitely a respectful and professional dude.
Love this dealerships maintenance dept. I never worry that theyre trying to sell me something I dont need.
Our salesman (Schyler) was helpful and made the experience worth our drive. Would recommend him
Bought a Ram 1500. They were great and quick. No pressure.
I had the best experience of my life buying a car here no joke. Our sales person Chuck was helpful and knowledgeable. Mo did an awesome job getting our financial stuff done . This transaction was quick and overall a great experience. Thanks Baxter
I went in for service on my suv. JD was my service guy he was great. They send out text messaging to make sure everything is going great before and after the service.
Kaleb Woods was super. I had never made such a big purchase on my own, But he made the process uncomplicated and made me feel at ease.
Awesome service from the Service Department !
Shout out to Aaron Easton, Chuck Heikes and the whole Baxter Auto Group Team for helping us finding our family minivan. Now we cruising in 2018 Grand Caravan... Again Thanks for everything...
There was a recall on my brand new Jeep Chris and the service center took great care of me
Always feel excited when I drive home in a new ride from Baxter!! Even if your first visit isnt the time you buy, they will keep working with you until the deal and time is right!!
Courteous, helpful staff answered questions and gave care as needed. A very pleasant visit.
Serviced truck and customer service always awesome. Surprise that interior was vaccummed!!
Stand up people, great place to shop for a car.
They took, what I consider, good care of me and my vehicle. I liked them, overall.
Good customer service, just had to wait 7 days to have the vehicle fixed.
Just leased a second Toyota in 2 years. Got a RAV4 in 2016. This one’s a 2018 Tacoma TRD Off-Road. Not a trade - we’re driving both of them. Worked a deal again with Ken and couldn’t be happier. The entire Baxter Toyota operation runs smooth and friendly. Doesn’t get any better!
Five years of trustworthy care for my 2013 Jeep Wrangler Sport called Elaine
Best vehicles in the area, hands down!
Staff has been friendly and seem willing to help with anything.
Was actually harassed by a salesman who repeatedly and knowingly lied to me. Would absolutely not recommend.
Great place to buy a vehicle. They are very friendly, helpful and honest.
Very helpful and upfront
No one come out to help us.
Always does a great job with my car.
Expensive, they tried to tag me with unnecessary maintenance, then tried to over charge me almost double for a sub $100 part. After all that they put one of the parts on backwards.
Bought a 2019 ford explorer from them, they were great and gave us more for our trade in than other people see skyler wilhelm if you need a ride
Good salesman, excellent service, got what I wanted.
Quick pleasant people while I got my oil changed.
This place is another example of why you should never buy a car in Lincoln. They want full retail or above for their cars, and will only give you below MMR (auction price) for your trade. Complete waste of time!
Brogan was very helpful! Im super happy with my purchase!
Awesome customer service...Schyler was a tremendous help...guiding me in the buying process and making it way simpler for me... Thanks
Would not recommend . Over priced contracts .
Aaron Eastin was excellent help today!
Went for their midnight madness sale today. My husband was told that most of their used vehicles would be part of this sale. The sale was supposed to be $99 a month and no payment for 90 days starting at 9pm. Got there at 8:30 and they said they ONLY had 1 vehicle and told us we would be paying over $200 a month for it.
Great service and friendly staffers.
Best place to buy a car
Went in for recall part of course wasnt the problem so cost 290.00 and 40.00 of that was environmental waste charge to throw away a starter harness. Really 40.00 !!!! Watch what you get charged for!!
Great service. In and out in less then 30 minutes.
Friendly people and very helpful
Great service outstanding service personnel
No pressure sales, Jeep Renegade wasnt what I thought it was
Terrible service. Wanted to buy a new truck and couldnt find anyone to help. I left and bought a GMC.
Like most dealer its all about the Benjamins.
Why go anywhere else?
If I could give less than a star I would. There is NO service after the sale.
Great staff
Found the problem and fixed
Yeah it good place
Always awesome to deal with the people there!
Great service
Good service
Very nice people!!!
High pressure salesmen with poor service after you buy,.
Everything went as expected
Tough