user
Safelite AutoGlass
2911 O St, Lincoln, NE 68510, United States
Appearance
Safelite AutoGlass
Comments
Ja
Review №1

Very friendly staff. I opted to come to them for a chip repair, but they also have mobile service available. They were quick to get the job done even though I arrived early for my appointment.

Em
Review №2

Couldnt be happier! Extremely great communication. Kris was awesome. He was extremely friendly and fun to chat with. A+ customer service. And, my windshield looks great. Love that they came to me to install it.

Wa
Review №3

Excellent all the way around. Very pleasant people that worked me in unscheduled. Very pleased.

Se
Review №4

Very happy with the work that was done. The guy did a great job! Even though it was windy, still did a great job! And I didnt have to go anywhere and deal with sitting in a lobby, I was at home doing my normal daily routine. So convenient! And I received a little box of window cleaner ( the good stuff ) and a microfiber towel with my order. All around awesome!

Ch
Review №5

Quick, easy, friendly...kept me well informed throughout the process.

Sh
Review №6

Great service and friendly staff.

La
Review №7

Had to reschedule 2 times and first time I showed up and didnt have the windshield. Next time they are supposed to show up between 8a -12p dont show up and try calling an hour after appointment. Give someone local your business.

Ga
Review №8

Had some difficulty getting ahold of the location but once I went in the service was great, friendly and professional. They immediately gave me a card with a more correct phone number. The best recommendation I can give is they update their hours, and phone number. Other than that was great!

Be
Review №9

AJ was so experienced and friendly he had my windshield replaced and cleaned in about an hour.

su
Review №10

They replaced my windshield last year, a month later I got another crack in my windshield. Been driving with the crack since but I know I’m not going back to Safelite because of the poor glass quality.

We
Review №11

Great employees. Great service and product

Je
Review №12

Open seating, fast service. Nice location.

No
Review №13

Theys pretty sweet. Done fixed that windshield real nice and clean like. Dang ol recommend man.

Da
Review №14

Got my vehicle in and completed work on time. Great job replacing my windshield.

ap
Review №15

Nobody answering phone right now. Not able to complete order onlineUpdate: Owner says online chat is available if needed. Wish I had enough time in a day for this option, my past experiences this is extremely time consuming. Very rarely does this resolve issue. Extremely disappointed, in past I would have given them 5 stars.

ma
Review №16

They replaced a windshield, and now there is no way to warranty a leak. They only take appointments and no way to claim warranty.

SC
Review №17

Have had two windshields done now with them. Good prices, good service and great people. Highly recommended!

tb
Review №18

Good communication and they stand by their work.

Mi
Review №19

High quality work, good customer service, easy to work with, and well priced.

x
Review №20

Another good place to get Windows put in will come to you

Al
Review №21

This company has done great work for me. I hope I never have to use them again, but I would should the need raise. Great work!

ka
Review №22

Over priced!!! I have a half inch chip in my windshield, and I was quoted $129.00 for 20 minutes worth of work!! I called capital auto glass, and was quoted $29.99 for the same service. Safelite may be great for whole windshield replacements, but Id still rather give my money to the local shops for the same end product. especially if I save 100 bucks on 1 super simple procedure that like I said only takes 20-30 minutes.

Aa
Review №23

Great service. They clean my car!! THANK YOU!!

Br
Review №24

Prices were competitive for windshield alone but the convenience of coming to me for service was awesome. Communication was above and beyond. Knew who was coming, when the were coming and when they were done. Jeremy did mine, hope his bosses read this. 100% recommend to anyone.

Al
Review №25

Very friendly staff everyone I talked to and worked with, and so helpful with having the option to come to your home or pick up your vehicle. They stand by their word. Highly recommend for future services!

br
Review №26

Great service. Less expensive than I was expecting for new windshield.

E
Review №27

They got me in when they said they would, and my window looks great.

Ke
Review №28

At first we were scheduled for windshield replacement, got there the day of and they ran their tests and everything was perfectly fine until they were about to put the new one in and noticed a scratch. They insisted on ordering a new one, as it would only take a couple days. so we rescheduled for a few days later, we get in there and drop the car off, about 45 minutes later they call me and say they cannot replace the windshield because there was something wrong with “electrical things”.. I asked if it was their machines or my car, and they said “ it’s nothing of ours, it’s all in your car. you have to get it serviced before we do anything” so i get back to pick it up, (mind you this car is only a couple years old with very low miles and there was not one thing wrong with my car except the crack in the windshield.) after i pull out of the parking lot, the check engine light is on, all of my sensors are messed up, it doesn’t drive smooth and my heat doesn’t work. overall i am very frustrated with this location because they didn’t seem to know what was going on and when i called back to ask what happened nobody knew what happened, the kept telling me that all they did was run a test. i used the car once in those couple of days, no more than 20 miles were put on it in that short period of time, nothing was wrong the first time and when i got it back the second time, everything was messed up.

Br
Review №29

Good people to get the job done and professional experience

Gr
Review №30

Double the price of the local guys who will drive to me as advertised

La
Review №31

The service here is excellent! Went beyond what was expected (and no extra charge!!)

wi
Review №32

Great service. Good price. Didnt take long. Will most definitely use them again if the need arises.

Am
Review №33

We have always used Safelite for our windshield needs. I’ve always been happy. I paid more for them to come to me. After a little bit of schedule toggling, my windshield was fixed. I’m so happy with Alberto and his service. I know he was just doing his job but I feel he went above and beyond. He was so friendly! If anything should happen again (knock on wood) I will definitely want to work with Alberto again! Thank you so much for the excellent service!

Br
Review №34

I have had two windshields replaced. One in shop and one on location. So far I have had no issues with the quality of work. Highly recommended.

Li
Review №35

My a appointment for 2pm. They started on time and it took about an hour and a half. Comfortable waiting area, easy to find location. When I got in my vehicle they had cleaned ALL my windows! Just a little bonus. I booked online and used a coupon code so my windshield was $20 cheaper than anywhere else in Lincoln. Great service.

Co
Review №36

Workmanship aside, its all good and fine to have everything online and automated, but trying to get someone on the phone was miserable. I want to directly speak with the person at the shop about when my car will be done. Just getting to that point was a big hassle. On hold for over 10 min. waiting for someone to answer the phone at the shop.

Ro
Review №37

Good service, good product.

An
Review №38

Have tried to take two of my company fleet vans into the Lincoln Safelite on O street and twice they have told me that their was no appointment, after receiving emails to confirm. We are going with a good local company.

Jo
Review №39

Easy appointments and open on weekends. Quick, quality, friendly service.

Ka
Review №40

Very good service

Ta
Review №41

Very nice staff 👍 great service. My new windshield looks great and was reasonably priced.

Be
Review №42

Pretty expensive for some glass and also installation fees . Wish it was cheaper cause they have replaced windshield on my 3 other cars 🤷‍♂️. To bad they dont work deals I guess thier loss

al
Review №43

I had an issue with my windshield install and they were quick to rectify the situation. The owner/manager was incredibly curteous and handled the situation with the utmost professionalism. They made things right without even asked to do so. Customer service like this doesn’t happen often anymore. Very happy with my end result and will recommend again.

Gr
Review №44

Did wonderful service on my car replacing my windshield. Very accurate and polite

Ro
Review №45

The quality of work is top notch and was completed in 30 minutes! The receptionist needs to not be on Facebook while working and could do a better job at drawing her eyebrows on. Otherwise I am floored with the results.

Co
Review №46

I’m more than happy with the service I received. Very eager and informative staff. They showed me the process in and out and did expert work on my old Jeep.

Ma
Review №47

They did a fantastic job on my windshield and for a fair price

Sh
Review №48

They were so very accommodating. They serviced my vehicle in my work parking lot the same day I called for the repair. Ed, the technician, was so knowledgeable and took the time to educate me on the service he was performing and what I should or should not do if/when another rock chip were to occur. He took about 20 minutes to do the repair and vacuumed my vehicle for me as well. They worked with my insurance company and the process required very little effort from me. I will be using safelite for my glass needs in the future and will definitely recommend them to anyone looking for such services. Thanks for making it so easy on me, safelite!

Da
Review №49

Cant say how the Lincoln shop is because you cant get thru to a human on the phone system. Online estimate was decent but I want to talk to the local shop and its very challenging.

Jo
Review №50

Good service and on time even with short notice

Br
Review №51

Fast service, friendly technician. Easy to make an appt. Reasonably priced, even with the mileage fee.

Co
Review №52

Very good

IA
Review №53

The do an excellent job at replacing/fixing windshields or car windows! Ill forever use them!

Am
Review №54

Staff was friendly, service was excellent! They repaired the chip in our windshield quickly and even washed all of the windows for us.

Ch
Review №55

Great, on time service, even way south in Richardson Co. NE. Appreciate attention to detail and friendliness.

Ji
Review №56

Fast professional service. Easy to work with and a nice waiting area.

Am
Review №57

Quoted me a very good price on getting the glass on back window of my jeep replaced

DA
Review №58

Great glass shop

Ke
Review №59

Jason Britton was very professional and got my windshield fixed on a Saturday! Even came to my work to do it...HIGHLY recommend! Thank you!!

Za
Review №60

Super accommodating service and excellent repair job. Thank you!

Ke
Review №61

Fast work, fair price

Ni
Review №62

Was treated like a king! They were crazy fast too! Would gladly do business with in the future!

To
Review №63

Fast, friendly, and professional, thank you guys in Lincoln Ne shop great job

A
Review №64

This place is a rip off. $99 just to fix a small chip windshield. I took my car down the street and they only charged $30.

Ma
Review №65

Had stars fixed only to have them crack. Their response was oh well. I was told AFTERWARDS that can happen

Sh
Review №66

Quick and courteous.

De
Review №67

I am very unhappy with Safelite. I filled out the online form with VIN of my car, and prepaid-- they came with the wrong glass. The technician called the office to tell them and the girl in the office said I would have to pay another $30 for the right glass. I cancelled Safelite. Very disappointed in this company.

Da
Review №68

We recently had a windshield installed and are completely satisfied with everything from the quality of the windshield to the skill and knowledge of the technician and the ease of scheduling our appointment which was done at our home.

Ge
Review №69

Just had my windshield replaced and they saved me $80 off the original quote. Employees are all friendly and got the job done as expected. Having to replace a windshield is frustrating but these guys do a great job.

La
Review №70

Great service. Waiting area small and cramped

Ad
Review №71

Fast service . Reasonably priced.

Ja
Review №72

Male EE lacks of professionalism/ethics.

P
Review №73

The install was good.

Ap
Review №74

They fixed 2 stars in the windshield and we did everything online. Insurance paid for it, and safelight files the claim

Ja
Review №75

Did a successful job on my windshield

De
Review №76

Set up an appointment showed up they replaced my window even cleaned all the windows.

Da
Review №77

Person knew what he was doing*****

Ma
Review №78

Friendly quick service with a smile.

Jo
Review №79

They fixed my girl friend s windshield

To
Review №80

Honest and fair people

Ge
Review №81

Great customer service, timely, professional

Co
Review №82

Great People!

Jo
Review №83

20 min on hold, no quote since I wouldnt give up my name and phone number Waste of time will go local

Ki
Review №84

Friendly and efficient

Le
Review №85

Friendly and fast

E
Review №86

Wont do motorhome

Ch
Review №87

Fast, friendly service

Re
Review №88

Actually visited adjacent business

Er
Review №89

They are very good professionals and the price is very fair, I say it because even at home they changed the front window of my car

Information
13 Photos
89 Comments
4.2 Rating
  • Address:2911 O St, Lincoln, NE 68510, United States
  • Site:https://safelite.com/stores/Lincoln?utm_source=google&utm_medium=list&utm_campaign=local
  • Phone:+1 402-817-0245
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
Similar organizations