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Glass Doctor of Lincoln
200 N Valley Antelope Pkwy, Lincoln, NE 68503, United States
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Glass Doctor of Lincoln
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Ha
Review №1

Very nice people! Worked with me on getting a new windshield and was very quick and efficient with the installation! Very personable as well. Will be returning if I ever have any other glass/windshield needs!

Am
Review №2

Got me in quickly and did great work. Staff was very helpful and friendly and my new windshield looks great!

ke
Review №3

I have had two small jobs done at the Antelope Valley location in Lincoln, NE. Both times they were very helpful. Service was quick, my custom-cut pieces (one glass pane, one mirror pane) were cut to exact specifications and available when promised, same-day service both times!The service tech offered suggestions and showed me examples of products to use when I mentioned that I wasnt sure how to mount the glass.While researching a project I called to ask a question and nobody was available to answer the phone. I did not leave a message, just decided to go down the list and call the next vendor when Glass Doctor called me back, apologized for having missed my call, and asked what they could help with. What a pleasant surprise!Very impressed with service, quality, cost, and value. I would highly recommend.

Da
Review №4

Great people to work with they were able to answer any questions I had in a timely manner and worked with me to get shelves done to put in a cabinet. Great service and very friendly and welcoming. Would definitely use them again for any glass projects in the future.

La
Review №5

Very friendly staff! My windshield was replaced sooner then I anticipated and the workmanship is great! Would definitely recommend this shop to anyone in need of glass services!

Sh
Review №6

Very disappointed in the quality of work done. Instead of fixing the work themselves they choose to have my painter do it and paid him a fourth of the price they charged me. Didn’t even clean up the glazing they removed from the windows and put the storm windows back on.

Ja
Review №7

Casey and Justin were very quick while still doing quality work. No issues with the windshield replacement so far and it looks really nice, likely to come back!

Ev
Review №8

Very happy with my window replacement experience. I was helped within days of calling in for help. Their staff was very helpful and professional. I would recommend them 10/10 times. Thank you again!!

bi
Review №9

The staff was just outstanding to work with since they were very personal and professional. It was very easy to receive a quote, schedule my appointment, my kids commented that it looked like we didn’t even have glass covering our windshield! Thank you, you fixed my Pane!

,R
Review №10

Very pleased with the windshield replacement they did on our 2018 Nissan Pathfinder. Very professionally done within the time line they said it would be. Received estimates from three companies and The Glass Doctor had the best price of anyone. If I need a replacement in the future it will be with The Glass Doctor.

La
Review №11

He was professional. The work was fast and very well done

TJ
Review №12

I drove in with a rock chip. Options were discussed and they were able to do the repair immediately while I waited. Very professional with others who came in for assistance as well.

Al
Review №13

Not only Were they helpful but Chelsey was great and came to my rescue after a post when someone broke into my daughters car and I did not know where to go in town. I would recommend Glass Dr to anyone. They are very friendly and abide by the social distancing and their prices are really good and not price gouging. and are pretty quick with service as well. I will definitely be going back in the future and referring people to them.

Ko
Review №14

I got my window replaced by them. I get my car back about 3-5 minutes after I leave their shop something blows up and my car dies. I get it back home and my intercooler pipe exploded (stock) not aftermarket. My car ran perfectly fine before I went there so I called them and the lady admitted fault and said to take it to a shop and they’ll take care of it. After all of this the owner tells the shop they never said they’d pay for it, so now the shop is asking me to pay when I would’ve fixed it myself if they weren’t gonna pay. So I’d suggest not taking your vehicle there take your money elsewhere. Terrible experience. The owner is greedy. I hope he learns from this

An
Review №15

Everything about my experience was positive. They had great service, were very professional, and everything was done quickly and efficiently. Also, their price is hard to beat! Highly recommend!

Je
Review №16

Glass Doctor responded immediately to our request to replace glass in a broken window. They were great!

Ca
Review №17

I was able to get my car in quick. Everyone here is friendly and the service was fast. My chip was on the bigger side so it can be seen a little bit but it it is waaaay better than what it was definitely recommend this shop.

De
Review №18

Fast, friendly and professional job. Second time we have used their services. Both times were A+ satisfaction.

Co
Review №19

Timely arrival and excellent work. Planned for at least an hour and took only 45 minutes.

Ka
Review №20

Everyone there is always helpful and friendly. I’ve learned to go to them every time a chip appears; they repair them before they turn into cracks. I have trusted them with my last three vehicles and never regretted it!

Co
Review №21

The customer service side with the office gal isnt bad. Its non-existent. I cant tell you how many times I had to text or call her for updates on a tabletop piece of glass.They came out and measured the table. Unfortunately the manufacturer they use is worthless and allows their workers to make errors on the glass up to 1/8th of an inch. Which doesnt work when you need a precise cut.Otherwise everyone else was great and easy to work with. Unfortunately since the manufacturer messed up twice and I had to wait about a month each time, we decided to not continue trying to correct the issue. They were nice about it and gave me a full refund on the glass.

In
Review №22

Ron and his team were very responsive and scheduled me very quickly after a rock chipped my windshield. I was able to get in before further damage was done during the frigid winter weather. They worked very quickly with my insurance company as well. Very happy with their work.

Lu
Review №23

Good service, decent prices, and a friendly, helpful staff.

Li
Review №24

Ron and his team are extremely efficient and good at what they do. Had two chips, one very large, repaired before a crack began. Can barely see where the chip was and it saved my windshield! Thanks!

ta
Review №25

If you ever need a new windshield for your vehicle come to Glass Doctor of Lincoln. They have the most competitive rates and do excellent work! They can get you in and out REAL QUICK!!!! Chelsey at the front desk was one of the friendliest people I ever met. She really gives a personal touch to every customer that walks through their front door.

Al
Review №26

They were able to get me right in and replaced my windshield for a great price.

As
Review №27

These guys are great! Whenever I called with a question or to give payment someone answered the phone every time super quick! I needed my front windshield repaired and they were able to get me in right away. The price they quoted was what I paid and it was a lot cheaper than I thought it would be. I will definitely call them again in the future for any repairs.

A
Review №28

Amazing experience. Truly the best customer experience I have had in a long time. These people get it. I will not take my car anyplace ever again for glass issues.

Wi
Review №29

I went in to repair a chip on my windshield. The staff is very courteous. The work is done in a timely manner. Highly recommended.

Ja
Review №30

Called yesterday to get a quote... about $100 cheaper than everywhere else. Today I have a new window, and got it done in my lunch break! The guy (Caleb?) was so fast! I was in and out in 20 minutes and on my way! This is the second time I’ve gone to glass doctor and they definitely do not disappoint! Friendly, fast and great service for an amazing price! Thank you all!

La
Review №31

Ron and company did an amazing job! They were quick, professional and so incredibly kind. I will be using Auto Doctor for all my windshield repairs.

Er
Review №32

The staff at Glass Doctor are so kind, helpful, and responsive. Ive had storm window panes and plexiglass cut there, as well as windshield repairs done. Highly recommend!

Br
Review №33

Great service. First two windshields came in cracked (not their fault) but they were quick to make up for it by offering mobile service and sweetened the deal with free glass cleaner! Plus my new windshield looks great 👍

Je
Review №34

I had a window break from a hail storm and Glass Doctor was highly recommended by a friend. After doing some measuring and exchanging emails, the replacement glass fit perfect!

Ra
Review №35

This window was broken yesterday when I called Glass Doctor. Today it was fixed. Next day service, quote and service done same day.

Ch
Review №36

Great place for window replacement. Quick thorough competitive pricing. Ill be back..

C
Review №37

Great work and very friendly, will definitely use them whenever needed.

Ji
Review №38

They arrived in time out to my job in air park and were done faster than I would have expected. I was able to call my payment in and it was the easiest car maintenance I have ever experienced. Chelsey at the front desk was extremely friendly and professional and I could not have expected better service

G
Review №39

They cut a mirror for a large ornate antique frame I have. Answered all my questions. Gave me valuable tips and tricks for securing and hanging it. Fast. Professional. Perfect. Thank you!!

Ca
Review №40

They came to our home to replace our windshield. We have just one vehicle so this is so convenient. Also a very, very nice young man did the work. They also were very quick to replace the moisture sensor which was not working. We recommend that you look no further for glass needs.

Jo
Review №41

Fast, efficient, friendly auto glass replacement for the price quoted. Very satisfactory experience.

Ev
Review №42

The price they quoted me over the phone was exactly what I paid for a new window in my car. The job was even done early! Good experience all around.

Ma
Review №43

My rear window blew out and I called these guys right way they were able to order the window. They said install would take about an hour, they got it done in 20 minutes!! Under promise and over deliver never fails! These guys are good!

Ju
Review №44

Glass Doctor was very responsive in getting me in quickly for a rock chip repair. They were extremely courteous on the phone and in person. My repair was complete in 15 minutes and was done very well; I am very pleased.

Ar
Review №45

Great price. Great service. Always there when I need them with exceptional service!

Br
Review №46

Glass Doctor was so helpful and helped me out in a bind! My rear view mirror had been dislodged, and the staff were able to quickly address and fix the issue. The staff were kind and knowledgeable, and location was easy to find. Will definitely come here in the future!

ti
Review №47

Recently a gravel stone hit our front windshield and gave us a small starburst. The Glass Doctor did an excellent job and you can barely see where it was fixed. Low and behold our second car got a starburst this week and didnt have to think twice on where to get if fixed

ja
Review №48

RespectfulHelpful

Ol
Review №49

I recently purchased a car and drove through a snow storm. I thought I had a chip on my window and called to get it fixed. Customer service was fantastic and I was told the chip had already been filled and that no further work was necessary. My total wait time was less than 10 minutes and I wasn’t charged anything. 5/5 for honesty, efficiency, and costumer care/service.

Tr
Review №50

Quick, fast and very reasonably priced.

le
Review №51

Great service and even better prices. Thank you!

Je
Review №52

They are fast and have the best prices in town with quality work. I highly recommend this company.

ap
Review №53

Fast, looks Great, extremely affordable & Very friendly

lo
Review №54

Stopped by to see if they had a patch to cover a nick on my windshield. Got the nick repaired and insurance to cover it. Awesome business!! Amazing employees!! Quick in and out!! What more could you ask for?? Make the Glass Doctor your glass doctor!!

Ma
Review №55

Great customer service, great quality, and great pricing! Highly recommend!

An
Review №56

Wow. Amazing experience from start to finish. Megan was extremely helpful and so kind with every interaction we had (via phone and email). Shawn delivered my glass and was timely and extremely careful. I highly recommend going with Glass Dr. of Lincoln. This is a quality business. You wont be disappointed!

Ma
Review №57

They replace the rear window in my 2001 Buick LeSabre noticed that the rear window interior trim was not replaced properly and the rear defroster didn’t work returned twice to have them fix the problems the rear window defroster still does not work and I wound up fixing the interior pieces myself very dissatisfied would not take a hot wheels car to them

E
Review №58

I needed help re-attaching my rear view mirror on my Ford F-150. (It required a special tool) The staff at Glass Doctor we’re able to get me in right away and fix it in the matter of minutes. Their professional and customer oriented service will have my business again in the future.

Dz
Review №59

Good price and great customer service. Even just talking on the phone, I can feel they are very kind, helpful. Thank you. From Cactus Blossom LLC.

Ra
Review №60

Excellent got me in and out in a timely manner thanks randy hartland cleaning service

AJ
Review №61

I needed the windshield replaced on my car and was referred to Glass Doctor by my insurance. I wasnt sure which windshield my vehicle would need but Megan ensured that the part ordered for my car was the correct one. I was scheduled in very quickly and there was virtually no wait time. My windshield was replaced, cured and I was out the door. From beginning to end, the staff was friendly, service was smooth and I couldnt have asked for an easier process. Ill definitely keep Glass Doctor in mind if I ever need a glass repair of any kind.

Je
Review №62

Efficient and friendly!

Da
Review №63

On time, quality work.

Ke
Review №64

Had a small chip in my windshield from driving on the interstate. Friendly customer service, good quality work, and cheaper than the other options! Great experience!

Li
Review №65

I have had an excellent experience using The Glass Doctor. I had a cracked windshield replaced, and a chip repair. The windshield required extra parts, and they were able to obtain them quickly. The work was done quickly and with exceptional quality. The staff is very professional and accommodating. I will return for any further windshield needs or repairs. I highly recommend this place!

Sh
Review №66

Shawn came out and did an excellent job on replacing the glass in our existing windows at our home. He came out when he said he would and did a great job in making our old windows look new again. He was very professional and friendly and our dogs loved him too. The estimate he gave was spot on with no surprises and the cost was very reasonable. Thanks so much Shawn and Glass Doctor for your valuable services and I would recommend Glass Doctor to do the job!

Ke
Review №67

Glass Doctors service is excellent!!! Very friendly people, knowledgeable professionals. They are conveniently located. They replaced the rear window of our 2007 Dodge in just one day, looks great! The rear window wiper and rear window defroster were all perfectly reconnected after the new window was installed. They also removed all broken glass from the interior of the car so everything looked great!!!

Jo
Review №68

I got my windshield replaced here at the Glass Doctor and they did an AMAZING job, I was in and out in a flash. And the windshield looks GREAT. No problem getting it done quickly! They also have GREAT customer service including one hunk of a technician named Jeremy!! ;) I HIGHLY recommend this place to everyone!! ;)

El
Review №69

I used Glass Doctor to repair two chip in my windshield. The staff was very professional, the results were excellent, and they got me in and out in 20 minutes. Wow! Plus they handled all the insurance so I paid NOTHING! Exceeded my expectations in every way. --E

An
Review №70

Definitely will return for the next time i need anything glass related

Gr
Review №71

Great Service. Unfortunately I have had to call them twice this year, and both times they were fast, professional, and very polite. I appreciate their efforts whether in the office when I call or the technician that comes to the house. Great Operation! Martin L.

Ma
Review №72

Of course, on a Friday when I already had a full schedule, I got hit with rocks kicked up by trucks on the highway. Concerned the chips may crack and spread, I drove straight to Glass Doctor. The staff was very friendly and helpful. They got my vehicle in a the chips repaired very quickly. Having such quick, good and affordable service was a huge relief in my busy day! Thank you!

Ma
Review №73

I called Glass Doctor because they were close to my work and because they had great reviews. They ordered in and replaced my windshield within only two days of my call. Looks great; no problems. Their warranty is even better. Its been two months, now, and Ive had 3 rocks hit and chip my windshield. Im cursed apparently. Still, Glass Doctor has repaired all three for FREE! They laugh at my luck, now, when I call, and they probably hate me for being a flying-rock-magnet, but they fully honor their 1-yr parts and labor warranty--even for road hazards! The chip repairs all look great, too.

Ha
Review №74

I came in to Glass Doctor of Lincoln to get my rear view mirror glued back onto my windshield. I was helped right away and the staff was extremely friendly. It only took 15 minutes for them to fix my mirror. They are definitely a neighborly repair shop and I would not hesitate to recommend them to anyone in the Lincoln area. Would definitely go back!

Bi
Review №75

Great service! Been getting my glass work done here for 20+ years!

fr
Review №76

Was in town delivering a load of furniture for a customer.. a glass shelf got broken to a China hutch..I called for a estimate on replacing the glass.. was told by the lady who answered some one will call me back in a few minutes and will run by and give me a price.. I wanted to leave the cash with my customers to keep the claim off the insurance.. few hours later I was finished told my customers when they call Ill let you know when they are coming to look at the broken peice.. a week later I received a call...

Ge
Review №77

Excellent service, excellent work. I had a new windshield installed in the morning. During the afternoon a rock hit the new windshield and cracked it good. Glass doctor had me covered and I had another new one installed ! Thanks glass doctor you’re the best!!!

Da
Review №78

Needed a new windshield for my Volkswagen. Not only did Glass doctor have the best price, they were accommodating, friendly and fast.

Ka
Review №79

Glass Doctor was excellent to work with to repair a crack in my windshield. They were able to accommodate me quickly and worked with my insurance.

ch
Review №80

I got the inevitableding on my windshield going down I-180. I was able to get in with Glass Doctor quickly got me fixed up. I was lucky enough that is was only a surface chip and not a crack. They filled it the chip and sent me on my way. Since it was not a crack there was no charge. There should be a fee for honesty. Just dont see that everyday in a business!

Gi
Review №81

Outstanding service and quality work. I called in the morning and they were able to schedule my windshield repair the same day. I will definitely recommend them to others.

Gr
Review №82

Im very pleased with our decision to use Glass Doctor to replace a large (40+ inch) piece of glass for our kitchen bay window. The project posed a challenge because the window was above our kitchen sink. Also, it was a 20 degree day, and access to it from the outside is on a bit of a hill. Even so, Richard was able to safely remove the old glass and install the new glass. Richard was extremely professional, personable, and patient. He also left the work space cleaner than it was to begin with. Thank you so much, I couldnt be happier!

Ri
Review №83

Just had a chip fixed on the windshield of our truck. Very nice job done. Service was very friendly and done right on time. You wont be disappointed going there.👍

Ro
Review №84

Glass Doctor of Lincoln replaced the windshield on my 2007 Tahoe and did a superb job. The technician came to my home. He was very professional and I was 100% satisfied with the results. I would recommend Glass Doctor to anyone needing any type of glass repair. The very best.

Me
Review №85

These guys are the best! I shopped around, did my research, and compared them to the other guys. They are, by far, the most honest, professional and NICE guys of all. The other auto windshield companies in Lincoln had hidden fees and charges for ridiculous things, as well as longer wait times for the work to be done. I needed the same glass, but the prices were radically different. Also, the owner gave me a ride home so I wouldnt have to sit and wait for my car, then one of his guys came and got me when it was ready. I wish all service companies were this professional. The world would be a much nicer place. Dont waste your time and money going to anyone else. These guys are honestly the very best!

Sc
Review №86

Not realizing our sons cars windshield had a rain sensor, we scheduled installation for a regular windshield. We got a call from them five minutes after dropping it off with the news they had the wrong glass for us and needed to order a different one. I figured we would need to reschedule since the car was needed for a trip out of town a few hours later. But they had sometime pick it up from the supplier, bring it back and still got it installed in time. Great service on top of a competitive price. We will do business with them again.

La
Review №87

I had my windshield replaced by Glass Doctor. The price was reasonable, and they did the job in a little over two hours. I was very pleased by the outcome! Thanks, Glass Doctor repairmen!

Ly
Review №88

Honda of Lincoln of LIncoln referred us to the Lincoln Nebraska Glass Doctor. We knew if Honda recommended them, they would be good. From first phone call to picking up our car, we were treated warmly and respectfully. Everything was explained in detail, and we could not have asked for better Customer service.

Ma
Review №89

My husband called Glass Doctor of Lincoln Tuesday morning for an appointment. He was told they could get him in immediately. We live about 20 minutes away and when he arrived he was greeted with a friendly smile and they got his Tahoe immediately. Ben did a great job on my chip repair and I was in and out in 30 minutes. Great service and a great job by a family owned and operated business.. Ill be back. Merry Christmas!!!Doug & Mary Derscheid Lincoln

je
Review №90

Fantastic service, they fixed the leak in the windshield of my 2002 Toyota Tacoma very quickly i thought, and did an amazing job the leak is gone! the staff is very friendly and they gave me the best price in town for the full replacement. Would for sure recommend them to anyone who need a windshield job done right!

Am
Review №91

My husband took my truck to have a chip repaired. Much to his surprise the chip didnt need fixed. The gentleman there explained that it was probably already fixed when we bought it but didnt notice until another rock hit it. he said, I would be a crook if I took your money to fix this. My husband and I were very impressed by his professionalism and honesty. You dont see much of that anymore. I would recommend this company to anyone! Thank you for your honesty!

Co
Review №92

They were very professional and were able to work with around my busy schedule. The pricing was very reasonable and I would highly recommend to friends and family or anyone for that matter. Thanks glass doctor!

Br
Review №93

Quick and affordable and great customer service.

Ya
Review №94

My experience with glass doctor was great! Ron and Richard were very friendly and were able to help me right away. We checked my insurance to see if they would waive my deductible for chips in my windshield and I was in and out within 30 minutes.

Ky
Review №95

I culdnt be happier with the service from Glass Doctor of Lincoln. I needed my front passenger window replaced after my car was broken into. After receiving a discouraging quote of $500 from a competitor Glass Doctor was able get me in the same day for half the price. It only took an hour. The window looks great and they cleaned the broken glass inside my car. A+

Ff
Review №96

After calling several different Automotive, Salvage and every other company that you can think of I found the Glass Doctor not only did he have unbelievably reasonable rates!!. I was short on cash to have him install it..I told him the situation and he was kind enough to help me in other ways other businesses wouldnt I highly recommend them!!!! Very clean shop, clean waiting area great location !!!! Im feeling blessed thank you.

Mo
Review №97

This was easy to get quote and schedule for install of new windshield. The person that scheduled was friendly. The service tech, Jaime, that came to install was professional and courteous. The install was even done at my place of work which made it super convenient for me.

Le
Review №98

Excellent, professional . . . . awesome service . . . . . my go to business for all my glass (mirrors, etc.) needs.

Br
Review №99

Very professional and efficient

Ka
Review №100

I called for service in the middle of June, was able to set up an appointment within days. The technician who came out was completely incompetent, didnt even caulk around my entire window and the panes were a cm away from the frame when he was finished so I was scared to even open them. He left my storm windows off and told me I could put them back in myself, he left a mess of paint chips from scraping them on my floor and charged me 90 dollars more than what I had been originally quoted. I called back to complain about the job he had done, the manager came out to verify that the job was awful and told me he would call to set up an appointment to get them fixed immediately. I waited a week, no call. I called the office and was told the manager would call me back. Four days later, I had not received a call so I called again and got the same response. I called again as we were nearing three weeks from the original install date and finally got ahold of the manager who said they may or may not be able to fix them and asked me to wait until Monday. Not once did he apologize for me having to call back multiple times to rectify this situation, for not returning my calls or for the inconvenience of me having my storm windows off for three weeks-jeopardizing my home security and having rain blow into my wood window sills for three weeks. The kid who came out to fix them was nice enough, but a partial refund or even an apology wouldve been nicer. They made it very clear that my business was not important and I will let everyone who asks for a glass company know not to hire them.

Information
46 Photos
100 Comments
4.8 Rating
  • Address:200 N Valley Antelope Pkwy, Lincoln, NE 68503, United States
  • Site:https://glassdoctor.com/lincoln?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 402-476-9360
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Onsite services:Yes
  • Online estimates:No
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