Tried to work with Schworer on an ID.4 lease, and they would not budge on their inflated money factor. They are marking up their interest rate and charging the consumer over $2000 more over the course of the lease. I understand the current market, but this is terrible practice that hides the true price from the consumer. I would watch the numbers closely, and get a few other quotes from other dealers just to confirm they are inline with others. The sales, and finance people are nice to talk to but still.

My wife and I took a chance and drove to Schworer from Omaha to test drive a car we liked. Sales rep Dustin met us promptly at the time discussed, had the car ready, and was very patient with our questions. We never felt pressure to buy. We were very pleased with the warranty and the amount we were offered on our trade. Well worth the drive from Omaha!

Super great service department! I was driving from Colorado to Illinois and my reduce oil light came on in my car😂! Due to the fact that I was over 5 hours away from my regular dealership I ended up at Schworer Volkswagen! Let me just say they were amazing! They got me right in, fixed my issues & even washed my car👀! Anyway’s, if I lived closer I would totally do all my serve work at there facility!

Super service! They were upfront about the gazillion repairs needed to my Wally Bug and took great care of him. Came in way under the estimate and super communication as it wasn’t an easy repair to accomplish. Being a huge naysayer about dealership service departments, I can safely say that the service manager, Lori, and the mechanics I spoke with were nothing but top notch!!! THANK YOU!!!! ❤️❤️

Got a call that my part arrived but I couldnt get there until Saturday. That Saturday fell on July 3rd. I arrived to discover the parts department was closed. Thankfully, Jeff left his sales meeting and retrieved it for me. Perhaps he should get an extra nod for a customer service award or a Get out of an HR thrashing for free card. Thank you Jeff.

Very friendly service and comfy chairs while u wait. Very clean facility

Shop is very professional and timely. Sales department is not pushy and very knowledgeable. Highly recommend

We had a pleasant stop at this dealership! I saw a car that I really like when we came to pick up my car. I did test drive the car and very tempted to buy it. The sale person was very kind and patient with us. I did tell him that I will not be able to purchase now. He did get my info and wasnt pushy about me buying!! I am sure if I decide it will be with him at this dealership!

One star is one too many! We have an older VW that apparently isnt worthy of fixing to this dealership!? Never have we experienced such a lack of communication or respect! Not only did they not fix or vehicle, they told us it was not worth fixing!? So apparently they are not willing to stand behind their own products! Between 2 visits(factory recall and continued issue for it) we are no where! We will never use or recommend this dealership to anyone! If you want a horrible experience, this is the place for you! We went weeks without vehicle, no calls or anything! I have never had a more dehumanizing experience. Avoid at all costs!

After a horrible experience with this dealer for a safety recall, I finally got to gas station to fill tank to take to a repair shoppe I trust. At the pumps I noticed the fuel tank pouring gas out of the bottom drivers side, which was supposed to be the repair that the recall was for. No response from dealer.This dealership really does not care about your safety or your vehicle.

They posted cast for sale on the website and I went there to check it out. I spoke with salesperson and he said those cars are on recalls and not for sale. What a joke......I understand everything but you DONT NEED TO POST THAT CARS FOR SALE ON YOUR WEBSITE IF THEY ARE NOT READY FOR SALE!

Great service here today. I am visiting from Illinois and having issues with my VW. I called yesterday at closing time and the kind receptionist made an appointment for 9am today to check out the problem. Vehicle was checked, issued determined, and parts ordered. Appointment was made for Monday! Great service and after my car was off the rack they washed it!

Im pretty disappointed in this Volkswagen dealership I had a unique problem with our unique solution and I called them and they said that they could help me no problem at all and they opened up at 7:00 a.m. so I show up at 7:05 and the Jhelum and says well Im sorry I cant help you until 9 oclock in the morning thats when the mechanics show up I was ensured by the reception is that the shop opened up at 7:00 a.m. well I was told the wrong information and they open up at 9I live out of town so it was kind of inconvenient for me to stay for 2 hoursThats why I only gave them 2 stars

My only disappointment was having to return because the wrong part was ordered. The staff was very accommodating and polite.

Trystan was excellent as customer service and IF he didnt know an answer, he was back with one or another person who did know, asap. Jacob was excellent and as quick as possible. All in, an Awesome experience I wont soon forget.

This is the only one and only car dealership I can always count on to take good care of my vehicle. I cannot recommend them enough.

Had SUCH at great experience at VW Lincoln. Customer service was great, purchase was easy, and new vehicle is absolutely AWESOME!

Always satisfied with their service. Great people and great work.

Working with these owners was easy and totally worth it!

Helpful but unhappy staff nobody smiles or greet you.

I guess we are not the type of buyer that this dealership wants. We have had issues since covid and to make it worse my wife hit a deer. We applied for and received financing and the dealership refused to work with them. So we applied and received financing with another company and again Ellen Glassmyer and the ownership @schworervolkswagen refused to even contact them to get the vehicle funded. Its bad enough we have covid, now to have people just flat out refuse to service you is just hateful.

I had a repair done on my rear brake (backing plate was loose). After the repair I noticed what sounded like a bad wheel bearing noise coming from the rear/right side of the vehicle. I took the vehicle in TWICE and was told it was nothing/just “tire noise”. I moved to a new state recently and the noise got worse and the rear wheel well assembly made noises when I pressed the brake. Took the vehicle in to the local dealer and they told me the rear wheel assembly needed to be replaced and was “moving from side to side”. Not happy with Schworer VW and will not return. The fact that the dealership failed to actually inspect the vehicle and told me it was nothing is very concerning. No regard for my safety as I could have very well had an accident. Also, no one in the facility was wearing a face mask.

Its the best place in town. Kamal and Barakat did a great job on my vehicle.Hope the get recognized by the manager.

I took my car in for a service regularly there which I thought included an air filter check. I was never told I needed a new air filter.I was travelling over the holiday and my check engine light came on. I had it taken to a dealership 5 hrs away, in which I was charged $225 to have the air filter replaced.The check engine light came on due to Mass Air Flow error code. Schworer evidently does not believe that an extremely dirty and full air filter would cause there to be a Mass Air Flow error.So basically I ended up spending 12 hours driving to pickup my car (I got a rental to get home) just for an air filter.For this whole ordeal, they offered me $70 off my next service! After calling them 3 times and Volkswagen of America once. The first time the service manager had no interest in doing anything at all for me, so the fact that they came up from 0 is impressive, I guess.I called them because I was surprised I had a dirty air filter and thought this would have been something they let me know about. I wasnt trying to be unreasonable, but it was much larger cost than it needed to be for me and I was hoping they would work with me.They maintained it wasnt their fault, even though their service includes checking the air filter, and actually told me that I could have driven the car. When the check engine light comes on over 300 miles from home, its good to know that Schworer deflects blame and says I didnt have to leave it at that dealership.An air filter takes 2 minutes to replace and they say that it passed at 40k miles, (I also had my car in at 50k, but perhaps they didnt check it there). So apparently it was clean for 40,000 miles then in 15,000 miles just dropped off the deep end, the car was at about 55k whenever the check engine light came on.Its concerning that they dont know what can go wrong with the cars. The other dealership literally only replaced the air filter and it was fine after that and theyre not convinced that was the issue. After talking to other VW dealerships independent of the two I dealt with, they agreed absolutely that a dirty air filter can cause a Mass Air Flow error.I would avoid them if you want quality work done to your car. Whats most concerning to me is that they refuse to accept an issue I had, the remedy that fixed it, and perhaps that it was an oversight that they had that caused it.Edit to their response below:At 40k, they said they looked at the air filter and said it passed. They said that to me on the phone. Now, suddenly it wasnt inspected.I was in at 50k for oil change, service, and new tires. That wasnt free. I paid for all of that.

STAY AWAY!!! If I could give negative stars, I WOULD!!From my first contact with Schworer VW through the end of the 6 month warranty I received with the purchase of a used VW, I was utterly disappointed and have never worked with a dealership with such poor customer service.I emailed them in March about a 2013 VW Passat TDI they had on their lot with only 17,000 miles; I though there must be some mistake. I didn’t get a response so I messaged back and wasn’t given any information but told their hours of operation and they were expecting me at the dealership to answer questions and see the vehicle. I arrived at the dealership, and the person who was supposed to talk to me wasn’t there, so I got passed to another gentleman. Now, I believe that if you’re going to sell a product, you should know the product, in and out. This salesman knew very little about the vehicle. I asked about 20 questions and he answered about 5 of them, spoke to his sales manager and got another 5 answered, talked to the service manager and got a few more answered which left me with 5+ un-answered questions, mostly mechanical. This process started at the beginning of the pandemic and the vehicle, although at the lot, wasn’t allowed to be sold because the title was still in Michigan. I emailed multiple times asking questions and was given responses like, “It could months due to the pandemic.” If you don’t know the answer, just say you don’t know. I negotiated the price to include the addition of some after-market items and the salesperson and sales manager were not on the same page. The sales manager had to come into the room multiple times during my multiple visits to the dealership and ask ME what was going on. I’m pretty sure he had no idea what he was doing. A customer should ask (I even did so in writing) and the salesperson and manger either make it happen, negotiate a different deal or say they can’t make it work. The customer shouldn’t have to explain now deals work to the person selling the product.The title finally arrived in late April or May so I went in to sign the paperwork. The finance manager wasn’t prepared. He had printed all the documents wrong, so I had to wait over an hour for that process to get fixed. I had asked if the maps on the navigation were up to date, and was told yes: This was a lie and the sales manager refused to update them for free. I asked for a broken taillight on the vehicle to be replaced (it is cracked all the way through the plastic), and the sales manager refused. The ONE thing they did was replace bad wiper blades…WOO HOO! Then, two weeks after I drove the car off of the lot, I had to bring the vehicle back to the dealership because the ENTIRE CALIPER on the PASSENGER FRONT HUB was LOOSE! Seriously?! I was in a hurry, so they fixed it and I left. I knew the sales manager was an idiot by now so I called to speak to the manager of the dealership; he wasn’t available so I left a message for HIM to call me back. 15 minutes later I get a call from the incompetent sales manager.This dealership is a joke. The people who work there have no clue what they’re doing, what they’re selling, how to sell, or how to take care of customers.

Super fast parts service and they had stock 👍

Everyone is super polite and nice whenever I go in. I love that they always wash my car too. It was even did a better job than the $20 wash I had done not long ago at Jet Splash. Thank you for your service and great staff.

We had a great experience at Schworer Volkswagen! We actually drove all the way from Colorado to purchase a used truck they had on their lot. The price, quality of the vehicle and mileage simply couldnt be beat! We were in and out in no time, it was a really smooth process. Id happily consider Schworer Volkswagen again if I ever need to purchase another vehicle!

Matt helped me in the service department. I had been having some mysterious, rather subtle signals that something was the matter with my CC every time I started it. It was hard to describe what I was experiencing and I wasnt sure I was giving them enough to go on and that they might think I was crazy. Turns out there was a bad cell in my car battery. I waited while they did the diagnosis and then while they changed out the battery. I was in and out in about an hour and a half. As always, the service department guys were lovely to deal with: respectful and thorough. And the service department is always spotless and run like a calm, efficient machine. Tom spoke to me on the phone and got the appointment lined up. Matt checked me in and took responsibility for the visit. I love both those guys! They returned my vehicle to me cleaned, which is an extra treat. Its always a wonderful experience.

Schworer is one of the most comfortable, easy, and respectful places to purchase a car. I love there approach to selling cars, in a non aggressive and or forced experience. I worked with Dustin and Jeff, who both made this an enjoyable experience. Buy your car here without trouble and or frustration.

Hit up Dustin Hoffman if youre in the market for a new car. He was really helpful with our recent purchase and walked us through all our options.

I needed new tires and Tom helped us out. The tech was great too. Excellent service and a great price. I highly recommend!!

All the service folks are great. They get us in quickly, explain everything, answer all our questions, and get us on our way in short order. We have primarily worked with Rudy and Lori recently, but earlier staff members were great also. If we need a ride to or from the dealership, that is always arranged for us, and the driver is very pleasant. If we decide to wait for work to be done, the waiting space is very pleasant and well lit. Coffee/other drinks and snacks are available as well as newspapers and magazines to read. In addition a laptop is there to use if you want. I would definitely recommend Schworer to others.

Have purchased numerous vehicles here and have all my services done here! Great place !

Schworer VW always comes through for me whether it be something as simple as an oil change or something more intricate. They are courteous and professional. Its pretty rare to find an auto dealership where you look forward to service. Schworer is one of those places.

I had an amazing experience with Schworer VW. I am a very high maintenance customer with a lot of questions and they answered all of them. Dan Thompson was fantastic, he got me all of the information on pricing I asked for and didn’t pressure me into making a purchase decision. Tristan was kind and informative answering all of my questions pertaining to the Tiguan I chose. Jake was great at answering all of my questions regarding future payments and even got me a great deal on maintenance. I am an incredibly happy customer and they were transparent with everything I asked and not to mention patient and accommodating to my 3 year old son who was with me. Will definitely be doing business with them again in the future.

Dustin Hoffman helped us out, and he was great! The car is everything we wanted and more. We bought a Jetta TDI (diesel, great on gas) and they were happy to answer any questions we had. The service department is also amazing and quick to fix any problems you may have. Would highly recommend!

I recently purchased my FIRST car from the people at Schworer Volkswagen. Being female and a first time buyer unfortunately puts me at an automatic disadvantage in the world of cars... However, I felt like I was given the best deal for the best car at this dealership. I could not be happier with the outcome and I still find it hard to believe that the car is mine! Dan and his team are absolutely outstanding and I will forever be appreciative of the car they put me in for the price given. 10/10 would recommend this dealership.

VW Lincoln misdiagnosed my 2012 CC engine problems so poorly, they told me I needed a $9,000 new engine when multiple other mechanics confirmed that spark plugs and ignition coils for $600 was all I needed to do. The entire experience at Schworer Volkswagen was not customer orientated. To top it off, Tracy and a repair shop guy, Barrett tried to get me to sell my car for $1,200 cash, pressuring me to make a decision in 15 minutes. This is a prime example of trying to take advantage of a young female. Despite my numerous phone calls and unending questions to the service department to understand the problem, there was no transparent answers. Overall, really disappointed with how this service department operates and will not be returning.

Above average salesman Evan was willing to answer our many questions and stick with it during decision-making process. Offered suggestions to suit our needs. Is willing to help when we have questions. Look forward to experiencing quality service on our new Sportswagen.

Highly recommended. They take care of their customers long after the sale. We bought a jetta here a year ago. Today they patched a tire for no charge. Not only that, but they washed my car and cleaned the floor mats. Great customer service.

Fantastic service! Tristan and Jake rock! Best car buying experience ever. I have my dream car and couldn’t be happier! Thank you Schworer!!! You guys are awesome!

Love the service people. They are wonderful. I always get in when I ask, and I can get a ride home or sit and wait when it is going to be quick. I would send my friends and family there anytime. Always my go to place. Thanks.

Everything was quick and easy. Transaction was smooth and we drove off in an amazing new vehicle. Great job from start to finish.

Absolutely LOVE Schworer Volkswagen!!! They are SO helpful! All you need to do is make a phone call and Lori in service will help you as much as she can on the phone, if that doesnt fix it and you live 2 hrs out, she will make sure to get you in to review your vehicle and the work that needs to be done! I live 2 hrs away, got in that Saturday and was out within 2 hrs with ALL of the work done that I needed! THE BEST Volkswagen dealer to work with in the state! Love, love, LOVE them!!! Thanks for everything, Schworer! Well see you soon!! :X Steve and Diane Kelly - Grand Island, NE

My wife and I stopped in for the 40,000-mile service on our Golf Sportwagen while on a big road trip. We were in and out in no time. The staff was courteous and amiable. All areas of the dealership - sales, service, shop were spotless. If I lived in the area, I’d be a regular customer here!

Very friendly and helpful staff at Schworer. They gave us a great deal and we feel well taken care if for the future maintenance too.

We have been a client of Schworer Volkswagen for over 10 years. The service technicians have changed over the years but their service has remained very good.Whenever we have taken our cars in to be worked on, they have done a good job and we havebeen satisfied with the work. We even called them from TN while on the road once and they were very helpful and we were able to solve our problem.Susan Heath

I had a wonderful experience at the Volkswagen dealership. Everyone was so kind and helpful, and made buying my first car a not so stressful ordeal. So thank you guys!!

Great service dept.Team was prompt and very helpful.Appreciate the rides to and from work while service was performed.

Dustin was a great help and everyone tried their hardest to be sure I was fully satisfied. Will definetly be purchasing my next vehicle here when my lease is up.

The car I purchased is a good car and I have no concerns regarding my vehicle. However the customer service could definitely improve. It’s because of the car that I dealt with the poor customer service. My purchase documents had to be redone several times because they kept making errors. My Personal information was sent in an unsealed envelope with no instructions and had to be resent. This prolonged my financing and plates. The sales person’s knowledge was little and I was given wrong information regarding warranty. They made me feel Unappreciated simply because I was buying a preowned vehicle. I felt they also were offended because I was knowledgeable on dealership prices And that is where the poor customer Service Began. I drive an hour and a half to this dealership and they admitted that because I would not be coming back for servicing that they will come out losing if they don’t sell it for their asking price. I would understand their point however I made fair offers and was polite Even after I began experiencing bad customer service.

The service department offered a convenient time for repair. The work was done in the promised time and the vehicle was returned clean.

Great people and great place to do business with! Daniel was AWESOME!

I had an interesting situation and needed to make a purchase asap. The folks at Schworer made the process as painless as possible. Because almost all of our correspondence was by phone, I know that their phone service and phone etiquette were excellent. I was only in-store once, and everyone was very nice and pleasant. I didnt feel pressured into anything and was allowed to say no. I would buy a car from them again.

When I called to get an appointment they got me in for service right away. Friendly staff that helped me when I arrived at VW. My car sparkled when I picked it up. The service made me feel more confident driving in 8 degree weather. Thank You!

Everyone in the service department was wonderful. This was my first time taking our Beetle to Schworer, but now we wont go anywhere else. Mat was great at calling to let me know of diagnosis of problem and making recommendations. They fixed the problem and I appreciated the shuttle service they offered to pick up our car. I also loved that they washed and vacuumed the car--very impressed!

While on a vacation trip 1200 miles from home my Jetta decided it needed a new wheel bearing. I arrived at the shop obviously unscheduled, was greeted warmly and professionally and the service managers immediately were able to get my car into the shop with repairs underway. In a little over 4 hours my car had new parts installed and a new alignment completed and I was back on the road!!! This team is a superb example of how customer service and professionalism coupled with excellent mechanics and the drive to help people out has enabled and created the VW reputation we as VW owners love. Thank you very much for everything you guys did for me.V/ROmar H.

Comfy waiting area, vending available, free coffee/tea, free popcorn. Friendly staff, helpful and informative.

Tom in parts was great thank you so much!

Service department is unrivaled 🙌🏼 Wouldn’t take my ride anywhere else.

Nice looking establishment, however the service department consists of a lazy & clueless group of individuals. Paid for a full day of service only for them to visually inspect my vehicle to discover that it did indeed have the problem that I brought it in for. Some expensive parking and a subpar car wash took 6 hours of my day!

One of the best dealerships Ive ever had to deal with. Everything was explained so there were no surprises. very happy with my lease !

Immediately helped. Gave me a ride to and from after dropping off my car and upon pick up. Free coffee, popcorn plus vending machines. Clean restroom.

We were treated with respect. They heard our wants and needs for a Jetta and looked for the exact specifications and found exactly what we were looking for. When they got it in, he went over, in detail, all the features that the car had, including syncing my husbands cell phone. It was nice to drive away already knowing what the car did on the way home before having the chance to read the manual.

The car I got from them is great, even though it was probably not the best deal. However, they sold it to me with an oil leak. It was a used car, but a big issue like that should have been detected and fixed. They did repair it, but I still had to pay 400 dollars, which is a lot in a addition to the car I just bought from them.

I always enjoy the staff at Schworer Volkswagen. They are helpful, nice, honest and friendly. So sad that Im moving out of state, I will miss their great service!!

Great help and good people. They work hard to get it right. It is worth my 2 hour drive to get there!

We stopped by Schworer Volkswagen on our way across the country for a coolant top off and were greeted with outstanding customer service from everyone we met, especially our service consultant, Lori Cahill. She not only topped off our coolant, but checked for leaks and gave my car a much needed wash. Definitely one of the best Volkswagen experiences weve ever come across!

Rudy Wagner and his staff at Schworer Volkswagen are top shelf. They have taken care of our familys fleet for many years and I highly recommend the skillful service they provide for all types of vehicles.

The finance guy was a major douche wouldn’t recommend this place to anyone.

Curtious and friendly. Felt like I was treated fairly. Shout out to Tracy and Lori.Dealership was not able to wash my car because of temps. Said I could stop in anytime and they would run it thru for me! Clean car, happy me!!

We really like the service department. Clean, well-lit, great waiting space, with competent, knowledgeable service people. I highly recommend their service.

We purchased a used vehicle in April and had a great no pressure experience with Jordan. I would recommend him to anyone looking for new or used and we will be back again!

Very satisfied with my purchase, my Salesman Dustin Hoffman did a great job explaining everything and he worked very hard to provide a professional experience!

Very nice people and Tom in parts was just super. Went way beyond just selling me a spare key fob he also helped me with service history and the new warranty details of my beetle TDI.

Professional and courteous! They were very thorough! Will be dealing with them for now on

Have been going to Schworer VW for years. Even living in Omaha, I prefer to take it back to Lincoln just because of Lori in the service department. She’s taken care of all 3 of my Jettas that I have had.

Great dealership and staff

The service at this place stinks. I have had two experiences so far with them.1st: I got an oil change and a tire rotation. They refused to do the rotation because of the condition of my tires. I went to a different VW dealership to get new tires later and they said my tires were still in good order. I think they were just trying to scam an extra sale!2nd: I just called to see if they could help with a check engine light (it came on during my drive and I have another 2 hours of driving to go) and they said they are too busy to help me. I’m sure if I go to an O’Reillys they will help me.My mother just bought a Tiguan and I was thinking about buying one too, but I guess I’ll look into something else after the terrible service here.

Schworer exceeded all of my expectations. They provide a personal, patient approach to the car buying process, and did not have the high-pressure vibe of many other dealerships. Their staff is professional and courteous, and I could not be happier with my new Tiguan. Thank you Schworer!

Top notch service from every team member. They really care about your experience and understand how valuable your vehicle is to you. Rudy is a terrific leader and exemplifies midwest hospitality.

Ive purchased two VWs from this dealership - Great friendly folks. Service is great for the other VWs Ive had purchased from another dealer. I love this dealership!!

I lost my security key for tires nuts and came here seeking help. I was in, out in 20 min and my issue was resolved for Free. They just changed them for regular nuts.Courtesy and professionalism was at high level.

I took my car in with a check engine light and some abnormal engive vibrations, fearing the worst. I also had some electrical issues. It turned out that an oil gasket leaked and got oil onto a spark plug. They fixed the issue quickly, and they also fixed my electrical issues without charging any labor because it was an easy fix. Mat was very good about keeping me informed, and his estimate was almost spot-on to the bottom line charge at the end.

Lori the service advisor is very helpful and good at what she does

Schworer Volkswagen Service Department had the opportunity to service my JETTA SEDAN for an oil change. That was the service that blew all my expectations (from previous experiences with other vendors) out of the window. They took an extra step to wash and vacuum my vehicle! They kept the actual wait time that has been promised over the phone! I just love Matt - his friendly smile and overall attitude makes a difference too! Thank you, guys, for providing the out of the ordinary service :)

We were headed back to NV when our Passat threw some warning codes near Grand Island. We ended up at this dealership in Lincoln. They immediately got our car in to check things out. We couldnt find the issue, but they never charged is a dime:) The entire staff was very friendly to us and our 2 dogs. Thank you

Great staff! Very friendly and helpful!

Really enjoyed my visits here!! Salesman Chuck Bitker was very knowledgeable about the vehicles we test drove and had great salesmanship. Will buy our next vehicle here as well.

Schworer Volkswagen provides excellent service and reasonable rates. Ive taken my Passat and Touareg in for routine service a couple of times a year for the past two or three years. Lori, the service manager, is top-shelf. She fully explains repairs, costs, and any other issues. Scheduling appointments with Lori is easy and their shuttle service is convenient. I would recommend Schworer without hesitation.

The dealer we talked to had little knowledge of the vehicles that he was trying to sell us! All the vehicles we looked at had something wrong with them and they were way overpriced!

Schworer Volkswagen and Dustin Hoffman made this car buying experience very pleasant and easy. Thank you Schworer!

Thankyou Justin, Dick, and Jake for the excellent buying experience on my 2017 WRX! They made the process very much so not a hassle and worked with me fit my needs and requirements of buying a new car! They are not pushy with sales and really do want to make sure youre going to be happy with your purchase. Thankyou guys again!

Schworer does a great job. Being from out of town, it was really nerve-wracking trying to find a place to trust my car to, but they put all of them at ease. My car went through its normal 100,000 mile faults (bad battery, alternator, random fuses going) and they were able to get it taken care of and stayed with it until they found all of the problems. They charged a fair price and were understanding of my college budget.The guys in the service department are great, and Ill definitely recommend Schworer to anyone who owns a Volkswagen!

Lori and Tracy great folks to service your VW

Non-pushy, up-front sales people. Great selection of reliable vehicles.

I had an awesome experience with Schworer VW. Bill made my first new car buying experience a great one! I would definitely recommend this dealership!

1 Star. Went in for an oil change, and an oil filter change. Payed around 90$. They overfilled the oil reservoir, but forgot to tell me before I drove 190 miles to Kansas City, and back. My car did not sound right, so I pulled over and checked the dipstick. Went back to Schworer and, after a long argument, they eventually admitted they overfilled it only an inch over the dipstick. Then they said So what? Dont you make mistakes?.Excessive oil can cause engine damage, and ruin the oil pump. Arent these guys trained mechanics? If they cant manage a simple oil change, did they even change the oil filter? Would not recommend.

Service Departments labor rate is outrageous! I brought my high mileage 2008 Volkswagen in to have them check an oil leak 3 times! First time, they were doing some recall work and they spotted the leak! I asked them if they could tell me where it was coming from. The advisor said he would have to charge me to look at it. I declined because SERIOUSLY! 2 weeks later, I took it back in for the same leak issue and a couple minor issues (EVAP leak, blower motor). Still didnt find an oil leak but charged a fair price for looking it over!2 weeks later (3rd time), I took it back in to have it looked at and they finally found something! Service advisor was friendly and easy to talk too but the price to repair the leak was absurd!The Sales Department tried to get me approved for a new car loan on a 2015 VW with low mileage! They told me they would reach out to a lender and see if the loan could get approved but it was Saturday so I had to wait until Monday night to get a decision. Intially, they told me my interest rate would be 14.2% ... by the end of the loan decision making process ... my interest rate increased by 3% ... I understand that my credit is bad so they did what they could to get me approved and by that I mean sending my information out to about 6 different lenders!6 Hard Inquiries that doesnt make my credit look any better! Thanks guys ... I will NEVER step foot on your property again!