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Custom Audio Concepts
2311 Elida Rd, Lima, OH 45805, United States
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Custom Audio Concepts

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br
Review №1

These guys are just awesome. Have had two oat installations and they did an outstanding job on both. Couldn’t have been happier with their products, service and prices. And Wyatt was a great kid, he’s dam ugly (joke) but super knowledgeable and helpful. And Mark who did the installations was terrific.

Co
Review №2

Friendly and helpful staff. Needed a stereo wiring harness for my double din and was the only place that had what I needed. Drove 45 minutes to get it, and they waited on me to get there cuz they were about to close l. Definitely recommend for car audio

Pa
Review №3

I got what I wanted in my car system. Next step, my subs and a powerful amp to pump them.

jo
Review №4

Awesome Business. Friendly, knowledgeable staff, some of the best custom work in home and car audio around. Huge product inventory, quick service and turnaround times, get it done right the first time atmosphere. Happy to say this is the only stereo shop ill buy from. 5 stars for sure, you will not be disappointed.

St
Review №5

Gave me a great deal and while hooking up my sub and amp they turned on the home theater for us to watch tv,the sub and amp sound amazing! Thank you guys!

Mi
Review №6

Informative and thorough. Great products, prices and employees!

Ma
Review №7

Nate who owns customs has been my go to audio specialist since 1986. Very friendly and knowledgeable. If you want high quality products and service, this is the place.

Sh
Review №8

They did a great job. Highly recommend..

Ad
Review №9

Best service and best product s in the area!

Em
Review №10

Very high quality store. The staff is very helpful and they are always reliable. I would highly recommend going to them for your audio needs. I will definitely be coming back.

Le
Review №11

I brought my 2019 Camry SE in to have a subwoofer installed and Im very impressed with the quality of the work that was done. They got the job done in a timely fashion and used high quality materials throughout the install. Although the prices are a little high compared to other places, I feel the prices are fair.

Ji
Review №12

Amazing work Nate is the Best !

Te
Review №13

Had a new remote start put on our truck. Employees were very helpful and let us know what all the installation would entail. They also gave us a military discount. We will do business with them again. They also do home entertainment systems. We were really pleased with their work.

Er
Review №14

I am beyond impressed with custom audio concepts! The level of knowledge far surpasses mine. And Ive been into audio a very long time. Buying anything from this place comes so easy! The knowledge and price points along with a great and thorough conversation of needs and wants lead to making this place one of the best audio shops Ive ever stepped foot in. 5 out of 5 stars would sincerely recommend! I cant wait to continue my business here!

Lo
Review №15

I have 66 Chevy pick up and I take alot of pride in and I can say this place took pride in all the work they have done for me I highly recommend this place

Lu
Review №16

Picked up my car today after getting 4 speakers, 2 amps, and 2 subs installed. I want to give a HUGE thank you to Mark, Rashad, Bryce, and Austin for their hard work, and dedication to my audio needs. Austin was the salesman who I was in communication with the entire time. He was extremely knowledgeable as they all are, and described what everything was, its purpose, and how it would impact my car/audio. During the process they were constantly in contact with me, giving me updates, and feedback on my decision making in what I wanted in the car. If i could give 6 stars I would. They did great extremely great work, and I couldnt be happier. Only thing now is to figure out how to see out of my rear view mirror with it shaking so much. Highly recommend this shop. THANKS GUYS!

Ra
Review №17

Highly recommending awesome customer service and awesome pricing very helpful and friendly...definitely would go back for more purchases.. very satisfied with how my system came out.. Thanks buddys

S
Review №18

Fantastic customer service and highest quality audio equipment. They take the time to find out exactly what you want, present you with options, and work to make sure you are satisfied. They pay attention to every detail.

mi
Review №19

We drove 2 hours because of the great reviews and after speaking to the some of the staff on the phone. I had a remote start installed along with a pioneer 8201nex head unit. They installed two cameras onto my 2006 Dodge Ram 3500, one in the front and one in the back. We could not be happier!! The staff really knows their stuff. They are professional, knowledgeable, and very friendly. They take time to make sure you get exactly what you are looking for. After everything was done they take time to walk you through everything and answer any questions you may have. Great environment to hang out in if you are wanting to wait. Awesome theatre rooms, Nate offered to set us up with some movies to watch while we waited. We didn’t have to wait as long as expected, they really knocked it out quick!! Can’t say enough good things about this place. Will definitely be doing business with Custom Audio Concepts for all my vehicle needs.We would have drove 4 hours for the service we received. Give them a call, you won’t be disappointed!!

Mc
Review №20

Had 4 speakers installed in my car cabin and the price I was quoted over the phone was almost double when I received my total. Not to mention that my rear speakers were installed wrong and make a extremely loud ruckus. I was very disappointed with the product and service I received but the costumer service was acceptable. Wouldn’t ever go back for a service like that. Learned a lesson and will install them myself next time.

Jo
Review №21

From the first call where I discussed my needs with Nathan to the installation process and the wrap up with Matt, the service provided was fenomenal, friendly, profesional and very knowledgeable . I will highly recommend Custom Audio to anyone thinking to install a Home audio system

As
Review №22

All the guys at Custom Audio are extremely helpful and knowledgeable at their job. I was having trouble with my amp and they trouble shooted it for free! I would highly recommend them to anyone.

wy
Review №23

This place has always been the go-to for all of my audio needs. Ive done audio work from subs to speakers and these guys really know their stuff. Very knowledgeable and friendly staff that is unbeatable by anyone in the area.

Lu
Review №24

Very pleased with the work they did on my car. They replaced the stereo and dash panel and I could not have asked for it to be any better. They gave me a deal and a warranty on the parts and labor.

Ch
Review №25

My wife & I have known Nate for years & hes taken excellent care of since the beginning. I highly recommend Nate & the crew at Custom Audio Concepts for all of your audio/video needs. Thanks Nate!

Dr
Review №26

Great employees get your stuff done quick as they can and done very professionaly and have always went here. Would highly recommend!

Re
Review №27

Place looks like a tornado went through it. Looked around for 15 minutes and no one in sight. Store was open, over heard two employees joking around in the back. Not a place Ill be going back to.

Tr
Review №28

Received a car starter for a Christmas present. They put it in quickly and when I had problems with my car alarm going off when I started it they fixed it on the spot. Highly recommend

Br
Review №29

The best place in lima for all of your home and vehicle audio video needs. Very knowledgeable staff and great prices.

Sh
Review №30

Willing to help

Ma
Review №31

Amazing staff. I had an issue with a groupon I bought months ago and I was expecting it to be complicated. After explaining the issue to them, it was fixed in less than 30secs. They worked with me and turned what I thought was going to be complicated into an easy fix.

Ry
Review №32

I had Custom Audio tint a couple of customers that I had over booked and they did a great job for me. They used LLumar window tint, which is the best on the market. Dont be fooled on the we have window tint that is just as good. There is a big difference in window tint.

Br
Review №33

Excellent service with excellent prices. I would recommend these guys to anyone looking to upgrade their stereo system.

Te
Review №34

These guys know what their doing. They installed a great sounding system in my 2014 fusion. With the factory stereo they installed 4 amplifiers, a digital sound processor, an extra battery, 6.5 inch front and rear door speakers, midrange and tweeters on the dash, and 12 inch subs. All hertz speakers, and 3 out of 4 amps are hertz. The digital sound processor connects to my phone through Bluetooth where I can set a 30 band eq for each speaker, adjust my crossover, and more. They tuned in the sound perfectly for me and I havent had to touch the eq since. Not to mention, they gave me a good deal on my equipment. I highly recommend these guys.

Ro
Review №35

Nate and his staff are the best at what they do.

mi
Review №36

For the best in home automation see Nathan and Mathew at custom audio concepts

To
Review №37

Over the last several years Nate Gast and the guys at Custom Audio Concepts have taken care of me for my Home Audio and Video including Custom In-Home Installation for my Patio Speakers, Rock Landscape Speakers, and even a Flat screen that my family and I can enjoy outside! I just purchased my 4th television from Custom Audio Concepts and have plans for 2 more in the near future... Prices may seem to be slightly more expensive at first, but the lines that they carry are usually higher end products than what you see in the Big Box and grocery stores, and since I don’t make major purchases like this every day, I feel that an extra $100- $200 on a $1,500 3D Television is money well spent to get a better quality product. Also getting it from someone who has the knowledge for the best products to fit your personal needs and still stay in your budget is important too. Theres something to be said for Professional, Personal Service before and AFTER the sale. Thanks again guys... Customer for Life!

Ki
Review №38

Always pleased with what they do for my vehicles and motorcycle

Di
Review №39

I have Known Nate Gast over 20 years and never has steered me wrong, Custom Audio Concepts will get you rocking whatever your needs are.

Ra
Review №40

Poor Communication with customers.

Fr
Review №41

They have awesome golf carts!!

Ad
Review №42

This store has a large selection of speakers for home audio and car audio. Staff is knowledgeable and friendly.

be
Review №43

I had an amazing experience there. The pricing is right and the employees are very helpful and considerate!They did a great job installing a remote car starter and installing Memphis Subwoofers in my trunk in my Kia Optima 2015. I would defiantly recommand going here than anywhere else. Best expirence Ive had at a car and home audio store. I think I might have them come to my house and install a Sonus Audio System. Highly recommand going here.

Ga
Review №44

They offer the very best of everything.

HI
Review №45

Was curious on the price of installation on a touch screen car CD player that has harness .?

Th
Review №46

These guys are awesome

Bu
Review №47

Was great awesome customer service

Je
Review №48

Great customer service!!

Jo
Review №49

These guys helped me with my theater room needs

Cy
Review №50

Overpriced

Ga
Review №51

People are friendly products not so friendly when installed in newer model fords

Ro
Review №52

Awesome and helpful staff!

ri
Review №53

Excellent

Information
14 Photos
53 Comments
4.7 Rating
  • Address:2311 Elida Rd, Lima, OH 45805, United States
  • Site:http://customaudioohio.com/
  • Phone:+1 419-331-0050
Categories
  • Home audio store
  • Car stereo store
  • Home theater store
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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