user
Eversole Pool and Spa
1945 Elida Rd, Lima, OH 45805, United States
Appearance
Eversole Pool and Spa

Comments
ky
Review №1

Our family loved the experience we had with Eversole Pool and Spa. The staff members are phenomenal and willing to help you every step of the way. From all of the people we met the first day in the store, to the people who delivered our tub. They all were very helpful when it came to helping us choose our hot tub. One of the most impressive things was that the staff did not try to push a sell, to them it was more about helping us find the perfect spa for our family. I am so happy that we now get to enjoy our beautiful country view, while relaxing in our new Bullfrog Spa.

Da
Review №2

Eversole Pool and Spa definitely gets a 10 out of 10 from our family!! They were great from the day we walked into the store looking for a spa, trying to meet ours wants and needs! The ordering process was smooth, delivery was very timely and the crew that set it up was quick, efficient and explained to me everything we need to know to be a spa owner. We are very happy with the process and extremely excited to make good use of our spa! Thank you, Eversole! We highly recommend!

Sa
Review №3

We recently purchased a hot tub at Eversole. The entire process and customer service throughout the whole process was 5 stars. The show room staff were friendly and extremely knowledgeable. They worked with us to find the perfect hot tub given all of our constraints. Delivery and set-up were outstanding. They walked me through all of the required maintenance and demoed all of the operations. Great service. Highly recommend!

Br
Review №4

So far I have been very happy with Eversoles. It took longer than expected to get the hot tub, but that was not their fault. Very helpful with the set up.

Er
Review №5

I researched dealers in the area and based on Eversoles reviews we made a 3.5 hour round trip to purchase a TS 8.2 Master Spa from Eversole. Everyone from the showroom to the delivery and set up personnel was very professional. The follow up and tech support have been exceptional. I would highly recommend Eversole to anyone looking for a hot tub.

FB
Review №6

Service was exceptional, delivery and set up was on schedule, great prices. Would highly recommended this local business to anyone. Just wish they sold pools again.

Tr
Review №7

We are very pleased with everything! We were never pushed into something we didnt need and given time to make the best decision for our family. We are very pleased with the experience and hot tub! Would definitely recommend them to everyone! The process was smooth and they made sure we understood everything! Thanks again!

SD
Review №8

Great experience- from in the store to delivery. Full service and outstanding customer service. Knowledge sales people in the store. The gentlemen who installed the hot tub were extremely thorough in explaining how to use and maintain it. As a first time owner, we appreciated the thoroughness.

Br
Review №9

The customer service was outstanding, sales and delivery crew. They took their time to insure what you got was exactly what you was looking for. The delivery crew took the time to insure you understood all of the chemical and the startup procedure. Couldnt have had a better shopping experience. Definitely a 10 /10, would recommend to anyone.

Ji
Review №10

We purchased a hottub from Eversole Pool and Spa a few years ago and this week we purchased a swimspa from them and we love it!!!!! They are the best!!! We had great service and they answered all our questions!!!

St
Review №11

Eversole Pool and Spa were very kind and knowledgeable. The sales person listened to my needs and showed me a hot tub that would meet those needs. They were not high pressure and never once tried to sell me a more expensive hot tub. The people who came to install the hot tub were very kind and very thorough when explaining on how to use it.

St
Review №12

All around great experience. I reached out via Facebook messenger and they were so responsive and helpful, so much so my husband and I decided to drive over an hour to their store. Chad was very informative and knowledgeable, answered all our questions and helped us decide what spa was best for us. We had to wait about 2 weeks for delivery which was perfect so we could get electrician here and delivery was smooth and delivery people were nice and knowledgeable. Can’t say enough good things about this company. All around a great experience.

br
Review №13

Absolutely love our bull frog. The guys that delivered the hot tub were very helpful and courteous. Only reason for 4 stars, we felt the hot tub should have had everything inspected prior to delivery. The lights did not work. Also would be nice to have a chemical cheat sheet. It is allot of information for first time owners.We highly recommend eversole pool and spa.

Ri
Review №14

My wife and I are very happy we found Eversole Pool and Spa. Karolyn was very informative and made the purchase very simple from beginning to end. She immediatelygreeted us as we walked in and talked about the different spas that they offer. After we decided upon our spa, she made every effort to get the spa to us as quickly as possible. The level of service that was provided by her delivery team was also exceptional. They were very patient with me and kindly addressed all my questions amd concerns. All around, I very happy with our decision and will certainly recommend others to visit Eversole.

Sh
Review №15

I was impressed with the time and detail that was given to me the day I was there. I feel very confident that when I purchase a hot tub this business will he very supportive!

Ja
Review №16

The entire experience was wonderful from beginning. The customer service that we received in the showroom was excellent. They were very patient and took time to answer all of our questions. We compared a few models and they were happy to explain the differences between them. A couple days before our expected delivery the weather forecast called for rain on our delivery date. We called to offer to reschedule but were told there was no need. Our hottub was delivered and setup in the pouring rain. Even though he was soaked, Tom took time to explain the chemical process. EverSole is A1.

Br
Review №17

We love Eversole Pool and Spa, they took their time to help us decide on the hot tub we wanted. Karolyn was very knowledgeable and answered all our questions, never tried pushing us into buying anything. The day they delivered the hot tub they were very efficient and explained everything we needed to know. We love doing our pool shopping there and now our hot tub shopping there. If you are in the market to buy a hot tub go and see Chad and Karolyn at Eversole Pool and Spa.

Li
Review №18

From the initial sale to the set up, the entire staff was extremely helpful and professional. We would recommend them to everyone.

Ch
Review №19

They did what they said they were going to do, when they said they were going to do it. The installers were helpful setting the tub up as I wanted it. And they did a great job explaining the start up process. I would recommend Eversole to others.

Ja
Review №20

Great place and even better customer service. Went in to get new dart board Saturday. Great selection Alien dartboard was great recommendation. Thanks again!

Ni
Review №21

Eversole Pool and Spa exceeded all of our expectations. From the first message on Facebook to the moment we walked in the door, to delivery, Karolyn was beyond helpful. She spent as much time as we needed discussing the different systems and what we were looking for. The delivery was quick and seamless and provided us with everything we needed to start enjoying our hot tub. I would hands down recommend Eversole.

No
Review №22

Very nice and you get a lot of information if you need it

Li
Review №23

Thought I hit 5 star.. you guys are great to work with.. thank you for the help of choosing our hot tub!!

C.
Review №24

I have been shopping for a hot tub for years. I’ve been to the HSS and W places looked and shopped. Spoke to a couple sales people and while they seemed nice they just seemed like salesmen. Got serious this fall and made the rounds on the phone and I don’t know if it’s because they were so busy or what but people just didn’t seem to care. The W place said they were selling their allotment for June already in November. I remembered seeing a place in Lima and found Eversole. I called and spoke to Karolyn who didn’t try to sell me anything, she just answered my questions and gave me insight the other places couldn’t. She found out what I needed and had one available and set up in a month time. 4 man team came out on time and were done in less than 2.5 hours. They even moved it twice for me, once because I thought I wanted it a certain way then Tom advised me about the position in relation to the top and I asked him to put it back. Thanks so much for your advice Tom! All the guys seemed knowledgeable about the product and set up. Went over care, gave me 4 months of chemicals, and went over all the features and functions and even a nice cheat sheet with how to care, when to add chemicals and test, etc. Would recommend these guys to anyone. Thanks Karolyn and Tom! P.S. I’m in Dayton and they had no problem coming to me!

Ad
Review №25

Chad and team were great to work with. Couldn’t recommend enough. They came all the way to Toledo for delivery. Chad was very patient with us in deciding which hot tub to purchase. Ultimately we chose the Bullfrog. I’m so glad we chose to drive an hour to Eversole Pool & Spa because they really were great to deal with and I’m confident if there are any service issues they’ll take care of them right away.

Ja
Review №26

Great choice! Karolyn was very informative and did not pressure me in the least bit. She provided insights and personal opinions without trying to sell me. Once I made my selection, the purchase was pain-free and the delivery was very fast after ordering. The delivery crew was excellent- very knowledgeable, patient and efficient. I appreciate that Eversole is a local business with ties to the community and that they service what they sell- no need to contact the manufacturer. I would definitely recommend them over any other dealer in the area.

Ch
Review №27

Bought a breaking cue here. The lady was really nice and helped us as soon as we came in the door. She went the extra mile to by putting the cue in plastic bag so it didnt get rained on outside. Highly reccomend this place, great service and very welcoming. Will shop here again for sure.

Ma
Review №28

Eversole Pool and Spa are great to work with. Received our hot tub today and works great. When purchasing Karolyn was extremely helpful in explaining things and getting us what we were looking for. Delivery crew was awesome!! Very informative and professional and answered all of my questions! If looking for a pool or hot tub make them your 1st stop!

cr
Review №29

Great place to get a hot tub. They are willing to spend time helping you make a decision.

Mi
Review №30

Excellent service and pricing!!! 100% will be a returning customer!

Sh
Review №31

Great service, real professionals.

De
Review №32

Everyone was very professional and excellent service !!

Ti
Review №33

From the first call, to the visit at the showroom and finally the delivery of the tub, it was a great and seamless transaction. We couldnt have been treated any better than we were. All the way thumbs up. A special thanks to Tom and the rest of the delivery gang for a smooth delivery and install . It couldnt have went any better. If you are looking for a new spa, please look no further than Eversole Pool and spa..

Br
Review №34

Staff was great and answered all of our questuons

St
Review №35

If I could give a 0 I would. Dont buy from them. Atleast go down the road to Pools and More and talk to them. Better yet ask them if they service what they sell. Eversole doesnt. My pool has been down for 4 weeks. I went twice to get parts and was referred to google. Not a good thing to say to customers. Couldnt you atleast order the part for me. I would of been gladly to pay extra but nope. I will give a little secret that I wish i would of done at the beginning. Save your self a couple thousand and just buy pool online and have the pool guy from Lima install it. I had a couple friends do this after I told them and saved money. Im still waiting on a phone call back from a week ago after I told them this is it and I wanted them to get me the part....Still waiting

Jo
Review №36

Great Products & Excellent Service!I can always count on Eversole pool & Spa!Always been there to help, repair an old spa or put up an old pool table, they continue helping make our spa & billiard dreams a reality!

Ch
Review №37

What a breath of fresh air it is to deal with Eversole. Their advice and guidance was exceptionally beneficial and appreciated. Living in Sylvania, we are glad we decided to search outside of the Toledo area for a spa. We look forward and will continue to buy from them. Thank you.-- Chris F

Jo
Review №38

Great Experience. They know there stuff and are extremely helpful. We will continue to give them our business.

Ka
Review №39

So easy to work from the start, as for delivery they came right on time and was so knowledgeable on the whole process of maintaining your spa!

Ka
Review №40

The most knowledgeable and friendly service. Really took the time to explain everything. Listened to our needs and wants and found what would work best for us.

Ka
Review №41

When we were at the store shopping for the spa they were very helpful and knew the spas they also were not high pressure sales. The guys that came to install the spa were very polite and knew what they were doing and were very professional

Gu
Review №42

Very nice people to work with. The owners were accommodating to my schedule and they sold me a very nice product. They were also very helpful with getting me started with the right chemicals.

Da
Review №43

I didnt buy my hot tub here because it was used. With that said they came out helped me fix some issues and have me great service. I will buy my next hot tub here and would recommend them. Always curtious and knowledgeable.

Jo
Review №44

Everything was great! Service and installation was awesome!

Br
Review №45

It really depends on who you get there. There is a woman there who is great! Shes very friendly and patient, but there is a guy there who is super rude and will try you hes never heard of your common problem before just to get you off the phone.

Ji
Review №46

I get all my hot tub chemicals here - they are super friendly, knowledgeable and helpful!!! The store is very conveniently located and well organized. They even now have billiards tables, and other fun items. I wouldnt go anywhere else, and you shouldnt either. :-)

Jo
Review №47

We have had our Hot Springs spa for over twelve years. It has been dependable and enjoyable. We have enjoyed the friendliness and helpfulness of the Eversoles . They are experts in helping you with any and all concerns, be it chemicals or maintenance. They offer quality products and are willing to go the extra mile to help you.

Ch
Review №48

We love our pool, great company! Installation went great, Service was great. Good personal service. Recommend Eversole to anyone!

Je
Review №49

By far the best in the area for your pool, hot tub and billiard needs! The owners and staff are not only knowledgable and friendly but go above and beyond to help you with your needs. We bought our pool here and buy all our chemicals here. Highly recommend them and wouldnt go anywhere else!

Ka
Review №50

Went in today to get prices and the initial women who helped us was wonderful and explained things well. The man she transferred us to, to answer additional was questions was the opposite.He seemed to be rushing through the info he was giving. Talked so fast that when my husband and I left, I was more confused. Luckily my husband understood what he was talking about.But, because of his lack of helpfulness, even after knowing we were pool newbies, we chose a different company near by who spent the time explaining and making sure we understood everything 100% before walking out the door.Other than that they do have a large quantity of hot tubs and some pool tables. No swimming pools on display, but they do have brochures and info to hand out to potential customers.

La
Review №51

When we go into the store, the people have been friendly, I will start out with that. This is pertaining to having our pool serviced. We scheduled to have our pool looked at for issues we were having. The guy came over, looked at it, a inground pool that was full with some water behind the liner said yup we need a new liner. Told me he would call back in a few hours after he consulted with someone else, well I never received that call or any day after. Very unprofessional, this is their job and what they’re paid to do. We scheduled to have the pool looked at in February or March because of the issues and wanted it up and ready to go, we knew this could be a cpl week process. Luckily I’ve found another great locally owned company who is working very closely with us on what to do to get the problem fixed, fitting us in inbetween installing new pools. I would not recommend if you need your pool serviced, maybe they didn’t know what to do, maybe they just didn’t want to take on the situation. They’ve lost a customer.

Ro
Review №52

Very friendly and helpful and was able to answer my questions

Er
Review №53

We have owned our in ground pool for more than 18 years and have had multiple experiences with local pool and spa retailers over that time. After running into difficulties with consistent service, products and pricing we came across Karolyn and Chad at Eversole Pool & Spa soon after they opened their location on Elida Rd. We have been loyal customers ever since, they are genuinely caring, extremely knowledgeable, very economically priced and if they dont have an item, will go above and beyond to deliver that item in a timely manner.

dw
Review №54

Great place. Staff is very helpful.

ve
Review №55

Good place for pool supplies

Jo
Review №56

A very good and professional group. I would highly recommend them to anyone out there today.

Er
Review №57

Wonderful experience very professional friendly and knowledgeable. Highly recommend

Ni
Review №58

Great job on installation left everything all put togather and explained

Ch
Review №59

Excellent knowledgeable people from installer to owners that go above and beyond. Would highly recommend!!!!!!!-- Chad M

Je
Review №60

2yrs ago they set up my new spa and did a wonderful job. On 6-12-18 they came out and set up a pool table for me and the end results were exceptional!! They replaced the rails and put all new felt on the table. These guys know pool tables. It looks great and im sure will play even better. Very polite and informative while setting up the table. Would reccomend this company to friends and family. Ask for Karolyn she is great!!

Em
Review №61

This is the ONLY place I go for my pool chemicals! If youre tired of salesmen pushing you to spend a bunch of money on sub-par chemicals, then you MUST visit them at Eversole Pool and Spa! They know exactly what they are talking about! If you need a part, and they dont have it, they will search tirelessly until they find it for you! Prices are very similar to what you will spend at other places, but with them you always get a smile and chemicals that will last the whole season!

Ki
Review №62

Do you guys fill pools up?

sh
Review №63

Great place.. expensive but great place

Da
Review №64

Amazing people

Ci
Review №65

Good service

Br
Review №66

Very friendly staff

La
Review №67

Excellent service.

Information
100 Photos
67 Comments
4.7 Rating
  • Address:1945 Elida Rd, Lima, OH 45805, United States
  • Site:http://eversolepoolandspa.com/
  • Phone:+1 419-221-3494
Categories
  • Billiards supply store
  • Hot tub store
  • Hot tub repair service
  • Swimming pool supply store
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations