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Ace Hardware Libertyville
155 Peterson Rd, Libertyville, IL 60048, United States
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Ace Hardware Libertyville
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Pa
Review №1

Thank you Karla, Jeff and Paul, for all your paint help as we build out and paint the Mosaic Hub in North Chicago! We appreciate your expertise, patience, and willingness to help us everyway possible. Thank you, thank you, thank you!!!

Ju
Review №2

Quick and convenient, always friendly and helpful staff.. more expensive than the bigger stores for most things.

Ja
Review №3

So nice to shop at a family owned friendly helpful place!

Ri
Review №4

Had some keys made here, and the staff was very helpful. The key I needed was strange, but they didnt just give up, they kept at it, and made it happen. I wasnt able to find the keys anywhere, but they had them. All of the staff were very friendly, and courteous. 10 out of 10.

aa
Review №5

Excellent help getting a key for my Toyota made today. Will recommend to anyone in need!

Ja
Review №6

I am always surprised by the amount of items at Ace Hardware. It is nice to see and try items out before I buy them.Also, there is always enough people working there to help me or answer my questions.

Be
Review №7

Excellence in customer service! Put your faith in them. I am a believer 100%

Da
Review №8

Super friendly and helpful staff. Great product assortment that is well organized. One of the best hardware stores!

Bo
Review №9

If you need it they probably have it. Super helpful staff, good people to do business with.

Si
Review №10

Friendly and helpful staff. I did not find what I was looking for, but thats OK. I bought some potting soil and nobody was available to loaded in my car. After waiting a while I loaded by myself.

Da
Review №11

Great selection of high quality items for the garden. Large outdoor horticultural center. Relaxed shopping experience - most enjoyable!

Pa
Review №12

Great staff, takes COVID seriously, great product selection. Staff is helpful! Thanks!!

Je
Review №13

Store has a lot to offer. Nice employees that are very helpful.

Za
Review №14

My usual Ace was out of the garden hose that was on sale. I was in the area and called, Brenda answered, they had the one I was looking for. She put it up front for me, got it when I checked out. Nice cashiers. Hose is very flexible and has nicely machined ends. Uncoiled and had minimal memory. $20 hose acts like a $50.

Ro
Review №15

Had the gentlemen in paint go above and beyond to help me locate a chemical. I wish I remembered his name. Left the store feeling good.

Cl
Review №16

Best ACE I have ever visited.

It
Review №17

Love this place. Excellent products and knowledge

D
Review №18

A customer for over 30 years there is no better place to get your home improvement products. Paul the store manager, Richie and Brenda the assistant managers strive for 100% customer satisfaction. Found a lower price from a local competitor? No problem theyll beat it. Best of all they are all willing to provide their extensive years of expertise.

An
Review №19

Friendly staff, store is always clean and organized. Well kept store and well stocked - all the herbs Ive bought grew very well.

Vi
Review №20

They have a lot of things you cant find anywhere else. Love the owners and everyone else that works there.

sa
Review №21

The staff was friendly and helpful. We found everything we were looking for with ease. This Ace hardware is awesome.

D
Review №22

Great store! I travel a few extra miles for this Ace hardware. Very helpful!

Mi
Review №23

Great place to get odd ball nuts and bolts and other hard to find hardware.

Di
Review №24

ACE IS THE PLACE! Friendly and knowledgeable. And plenty of staff to help. They find you.Great service. And wonderfully numerous items. If you cant find it there...you probably cant get it anywhere. They might even order it for you!

Ho
Review №25

The parkinglot could use a fresh coat and the inside is dated and their prices are a little high on certain items plus the staff is not very helpful. Yet they always carry items I need! Whether it is a new hose, or items for remodeling my kitchen/bathroom, or flowers for planting they always have a lot of merchandise to choose from.

Co
Review №26

Excellent attention and services

Ke
Review №27

Just like any other ACE but with a larger selection.

Ge
Review №28

Excellent hardware store. Great selection and always has the odd part that you cannot find anywhere else. Helpful staff, as well.

Ro
Review №29

They are now carrying the Ruud Water Heater line...

Bi
Review №30

One of the most helpful & knowledgeable personnel in the area.

Je
Review №31

A classic hardware store. We had our knives sharpened here. A great deal for like new knives! The merry go round in front is a winner for my kids. The woodcarving home decor isnt something you see at a big box stores.

Jo
Review №32

🤠👍. 🌟🌟🌟🌟🌟+As a facility engineer, I used to use this Ace hardware several times a day. They have just about everything you would need for a facility. Its faster than Granger or Mac. Home Depot and Menards are in the area, but this is extremely convenient and well-stocked.🔗⚙️⛏️🛠️⚒️🔨🔩🗜️🔧⛓️

St
Review №33

Needed help in plumbing dep. Employee called for someone, explained what I needed & he knew exactly. I was in an out 20min . Very nice employees. Small town hardware stores are better than some of those big box home centers

Pa
Review №34

Always find everything we need at this location. The employees are more than helpful!

Bi
Review №35

Needed a spare car key to be cut, and because it has a computer chip, not always the easiest service to be found. Referred to this location by another store, and were served by Jerry, who went out of his way to make sure the key was cut properly, and fit into the car locks. Because it needed to be programmed, he took the time to do that process for us, making sure the key was the perfect fit. Thank you, Jerry.

Ri
Review №36

Prices similar to other stores. A little pricey but had what I needed that other stores didnt. Recommend signing up for Ace Rewards. Would shop again.

Ge
Review №37

Love to shop at this Ace location. Yes, they are very helpful!

Vi
Review №38

The nicest hardware store in the area!!!!

li
Review №39

I was sent here from another hardware store. I was looking for hardware to hang my grandsons punching bag from the ceiling, but it needed to spin. The young man walked with me and showed me a couple different options. I picked the best one for my needs. Thank you so much. I will definitely go back.

Na
Review №40

Expensive but complete. they do have knowledgeable staff and a great selection. cant go wrong with MAP items

St
Review №41

Awesome store with everything you could need and great service staff!

Ji
Review №42

Great service and selection! Been going for years and also just realized they have the best greeting card selection anywhere! Much easier and quicker to shop than the big box stores!

ch
Review №43

Kudos to Brenda (the asst. mgr.), Jerry, Matt, and Connor, who spent much time and effort with me when I purchased a Stihl pressure washer. Their patience and professionalism is a credit to this store and their company. All the employees that were there during my visit were friendly and genuinely happy to help their customers. Keep up the great work!

To
Review №44

Ace is one of those stores that is fun to go to. Maybe its the layout or selection- there is always something to catch your eye and steal your time. The extremely friendly staff make this a great experience.

Mi
Review №45

Lots of great seasonal stuff

Ma
Review №46

Hardware store with a soul And a great group of people that can repair whatever you need. This is one of the few places that still has the ability to repair something instead of adding to the trash pile. The personnel are helpful and the selection of items is great. There are people around to assist too!

By
Review №47

Very helpful people

Ja
Review №48

An almost perfect blend of local hardware store and big box. I am here twice a week at least, and have crazy specific/obscure needs from plumbing to electrical to HVAC, auto, and everything in between. If they can keep me happy, I think thats pretty awesome. Some prices are a bit high for the market (hence four, not five stars) but overall very good.

Jo
Review №49

Very helpful staff! They have a wide selection of things, well definitely be back again.

Mu
Review №50

A good old-fashioned hardware store with a helpful staff. Besides the usual tools, garden supplies, and paint you can also buy work clothes or just 1 screw. They also offer repair services for window screens and lawn mowers. I forgot to mention, they have kits and paint for Pinewood Derby cars.

Er
Review №51

Nice hardware store. I was looking for a specific item in the grilling department and the staff was attentive in helping show me the options. I left to go check a couple other stores bigger stores at the mall but that was a waste of time. This Ace had everything I needed, it was on sale and they also have a Hallmark store in-house where I ended up getting a card and wrapping paper. They even have a high-end line of Traeger grills and stainless tools available which you really wont find at other stores.

Ch
Review №52

I got my Christmas tree here this past Christmas and it was my first Christmas being a family and having my own house. It was a beautiful tree. Thank you Brenda.

Je
Review №53

By far the best store of its kind in the area!The staff is very helpful and friendly. I have never had a bad experience in the store and i don’t think there is anything they don’t have. 🖤 this store!

Mi
Review №54

We call it The Big Ace (compared to the smaller Mundelein Ace. Both have friendly, helpful staff, the Libertyville just hsd a larger inventory. The other big box home stores dont have the odd little things that a typical Ace has.

Yv
Review №55

Love this Ace store. Very big. There is always someone around to ask for help.

PE
Review №56

Great Ace Hardware! Had the Testors enamel model paint colors I could not find anywhere else! Now my set is complete! :)

Ro
Review №57

Excellent customer service, and deals

An
Review №58

Picked up some work supplies and the staff was helpful.

Al
Review №59

This is a great local place to take my daughter on errands and get her interested in home repair and lawn maintenance! They are very helpful.

Ji
Review №60

Great store. I needed a replacement light cover for a bathroom vent fan - not an easy item to find since it was 20 years old. The store manager (forgot her name) went out of her way to find one. This was a great help as we were selling our home.Thanks again!JC

Ar
Review №61

Great selection. Hardware section is excellent. They tend to have the items I cant find at big-box hardware stores. Customer service is attentive, but most of the sales reps dont know much -- thats just how hardware stores go these days, not like older times.Overall, one of the best small franchised Ace Hardware stores Ive been to.

Ro
Review №62

They are so good at service! I needed a bunch of an odd product. Not only did they have it but they found the extras I needed at another store and had them waiting at the register when I got there!

St
Review №63

Front door was not working, the front door whats under construction hopefully they get it fixed soon the Associates in the store were very nice especially Rodger a very knowledgeable guy

Ke
Review №64

It was an unexpected pleasure to find the flowers that we wanted at Ace hardware when none of the big box stores had them.

Ro
Review №65

The great American hardware store. Family-run franchise.

pa
Review №66

They say you get what you pay for. You get even more at AceAwesome Employees who are always friendly & helpful. Thanks for always making me feel like Family

Dr
Review №67

The guys ( and most of the women) are ALWAYS nice and genuine and helpful.The one blonde woman ( manager?)needs a different job.....she makes me avoid the place!

ar
Review №68

Always helpful. So much more personal family touch than the big box stores. And they have everything!

La
Review №69

Very nice placeSo many items to look atEnjoy walking thru

Bi
Review №70

Great selections... Great prices... Awesome Staff!!!

Ti
Review №71

Super helpful and knowledgable staff right when I needed them most

Ka
Review №72

ACE Libertyville always have what we need. That place has a great selection of items and the staff knows where to find things.

Pa
Review №73

Oh my...what cant they do?! Customer service and product knowledge blows the Big Box stores away every time. Paul, Brenda and the team are always friendly and available to answer any questions and make recommendations. I have trusted and shopped at the Ace location in Libertyville for 40+ years and will continue to do so!

J.
Review №74

Great Service

B
Review №75

Getting a lock for the door getting keys made for the new place

Va
Review №76

Great selection of items, very nice and helpful staff.

ri
Review №77

They have everything! Staff is friendly and helpful without being obnoxious.

Th
Review №78

The staff is great but unfortunately its expensive

Ma
Review №79

Helpful place with great selection. Better than big box for sure.

Mi
Review №80

Great service! Beautiful spring plants for the yard!

Ka
Review №81

I love this store!!! I love the staff!!! But there is one thing.......they 1,000,000% NEED to put a NO ENTRANCE, EXIT ONLY sign at the drive closest to the store. That way the MORONS who are southbound will stop BREAKING THE LAW and crossing the double yellow lines to get to the store. There is another perfectly good entrance just past it, where 1. your not breaking the law (technically, if you even touch a double yellow line you can be ticketed.....perhaps I should let Libertyville PD know where they can make a whole buttload of revenue!!! That WILL drive sales away from the store tho.....hint hint clue clue!!!), and 2. your not going to potentially cause an accident b/c most of the time the idiots turning (at the wrong entrance) dont put on their turn signal and force others behind them to SLAM on their breaks. Happen almost every day!! (Oooohh.....no turn signal, thats another ticket LPD can write the morons!!!) It doesnt cost much to make ONE sign.......get it done or I will contact Libertyville PD and let them know about all the unsafe conditions being caused right there and that can just stake out that area and bust people ALL day. And if someone so happens to get into an accident there AFTER I post this and bring to your attention the issues that can be VERY simply resolved.....oof! Your gonna have one hell of a lawsuit coming your way!!! So, buy a sign, avoid customer loss and potential lawsuits. Its really not that hard.......

Jo
Review №82

Love coming into this place for end of any season deals. The staff is amazingly friendly and very knowledgeable.

R
Review №83

Customer service is average to poor. There are a few guys that are helpful. Staff typically isnt very friendly. Menards is hands down better experience.

JA
Review №84

The Ace Hardware in Libreville is a large hardware store thats been around for at least 20 years now its a clean and kept very organized the staff at the Ace Hardware are extremely friendly and extremely helpful as they are trained to answer your questions about most common issues.

Ve
Review №85

Nice place everything you need great service

Ra
Review №86

Nice, helpful staff. Maybe little more expensive than big box places but nice place to shop.

st
Review №87

I give up with this store way over priced and always want to round up your change for charity im so done

bi
Review №88

I was very friendly and helpful purchase a lawn mower the other night great price great mower

Ma
Review №89

Staff is always helpful and they have a great selection of products.

Or
Review №90

Hardware/general store with an old school feel

Bo
Review №91

They had what I was looking for. That de icer for the windows of my car. Everyone else was out it.

Da
Review №92

Excellent cust service.

Re
Review №93

Knowledgeable people who are there to help with your next project, big or small.

Da
Review №94

Super nice staff who asked me if I needed help with my car when I was tinkering with it in the parking lot.

Ch
Review №95

Libertyville Ace is a great place for projects big and small! Helpful staff.

Ja
Review №96

This is a bigger ace hardware, and the staff is friendly and knowledgeable.

Mi
Review №97

Great place. Employees are very helpful.

Ni
Review №98

Nice store, nice people, most of the essentials.

Pa
Review №99

Friendly helpful easy to talk too.

Ge
Review №100

The person was very helpful and polite in guiding me towards fining the item I was looking for.

Information
49 Photos
100 Comments
4.6 Rating
  • Address:155 Peterson Rd, Libertyville, IL 60048, United States
  • Site:http://acehardware.com/mystore/index.jsp?store=00800&cid=localstore00800
  • Phone:+1 847-362-3340
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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