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Lexington Mower Services
555 Central Ave, Lexington, NC 27292, United States
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Lexington Mower Services

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Da
Review №1

Better than. Years ago tony is really good at coustemer service

an
Review №2

Need a mower come check out Lexington Mower service in Lexington. Tim will take good care of you.

La
Review №3

Great service great people very happy got what I needed

Da
Review №4

They are a bunch of rip offs I wouldnt recommend buying anything from them. I bought a brand new Husqvarna zero turn and weedeater from them last year and the mower and weedeater have already fallen apart. The mower has slung the blades off since it had around 15 hours on it and now it only has 80 something hours and they are trying to say that the deck spindles are broke and several other things. And they have never wanted to fix anything under warranty and now they want almost $600 to fix my mower. So definitely scammers and rip offs.

Ke
Review №5

Very good people to deal with

Ma
Review №6

Very helpful staff, they were able to get me the exact parts I needed

Em
Review №7

I really loved it they are super friendly and helped us a lot and gave us our order with no problem.

Ro
Review №8

Very nice service...

am
Review №9

Our sales guy was great... He came out on the floor and ask if there was anything he could help us with. During the application he talked the whole time and was very friendly. He does great at what he does. Very comfortable with him . thanks Lexington mower service. We purchased the toro Commerical mower.

Ch
Review №10

Got a fabulous price on a 2019 commercial grade zero turn mower in first quarter of 2020 but their servicing is kind of lax....

B
Review №11

Very nice salesman. Very knowledgeable! His name was Tim.

Me
Review №12

Great people and products. Wouldnt go anywhere else.

Cr
Review №13

Called a 4pm to asked when would they have time to fix a front tire on a zero turn mower and the guy said give me your name and number and he would call back in a few minutes. But guess what he never did. So we drive all the way to Salisbury to get real customer service done right.

An
Review №14

Just bought the z246 and have used it twice and I have to say this is the best I could have bought. The service I received was great I appreciate the truth and friendly people .

Ji
Review №15

If you buy anything there it better be right because they will not take it back

Je
Review №16

Seem to not care about the customer was cut off first time I called and then explained didnt have model number etc (bought the Toro zero turn from them) anyway, needed blades asked the guy if he could look up by name he finally found it and said he had in stock, $20 each. When go to get them was told couldn’t help without model etc, but wouldn’t look up name didn’t have time I guess. And then doesn’t want to answer telephone.

Br
Review №17

I have to give my greatest appreciation to Chris and his wonderful staff! From the first time I called in and spoke to Morgan about a purchase until I picked up my new Farris 2100 and Tony did a full detailed walk around on the unit, I could not be more pleased! These guys know there product and not once did I feel uneasy. If you are in the market for lawn equipment, do yourself a favor and go see these guys!!! Absolutely professional from beginning to end. Thanks so much!Brandon Widener

Ja
Review №18

Ordered a mower from them over the phone, transaction and delivery to a local dock halfway across the country went smoothly, mower was crated well, only had to bolt on the seat. No concerns here. Emails prompt from Tina.

Cu
Review №19

Great customer service. The Nices lawn mower shop around. They dont mess around they get the job done n done right

To
Review №20

Dont even bother going there.Simple tire change had to leave it at 3pm.Was told they would call tomorrow to pick it up.Next day, No call I called no one would answer. I even called a second time after I seen they closed on 30 minutes. No answer.Other guy was right I had a guy jump right on me till I said I just need a tire change.But was considering a Mower. He had no interest in me after I said I needed the tire work.Find another place

Ti
Review №21

Great people found my parts quick

Ru
Review №22

I purchased a Zero Turn Mower, from this company via Ebay. I was a bit nervous at dealing with a company 1000+ miles away ( I am in Oklahoma City) . The communications were great. I was even told to be sure to inspect prior to signing the delivery slip.I got a great deal from a company that does more than just take your money. I would recommend them in a minute.

Ja
Review №23

I had a very good experience purchasing a Husqvarna PZ-T 54 zero turn mower from Lexington Mower. The price was the best in the area by more than $800. I live forty miles away but chose Lexington Mower because of the customer service talking with the salesman over the phone. They have a new customer in me. Thank You Lexington Mower.

De
Review №24

Best price in central NC on husqvarna mz series zero turns. Morgan made the process quick and easy, mowers were ready to go when I arrived. Ill buy all my Husqvarna gear from here going forward.

fr
Review №25

I went in to buy a part for my mower and when he saw the brand, a TroyBuilt, he started downing it and became a real snob. He didnt really want to help me so I decided to leave without my part and without any help. Terrible service. If they happen to get a better sales guy, I might consider returning.

St
Review №26

I took a Craftsman riding mower in for service on a Monday because the drive belt kept breaking. The counter person said it would only take a few days, and they would give me a call when they found the problem. After paying a $60 deposit, and agreeing on some extra services, I left. That Thursday, I called and got the repair department. The person I talked with stated that they had not looked at it yet and said that it wouldnt be until the following week when they could get to it. Saturday morning, I arrived to get my mower and take it elsewhere. I stated to the counter person (the same one I initially spoke with) that I wanted a return on my deposit and would like to have the mower back. The counter person then produced a list of items that was needed on my mower. When asked about the reason on why the belts were breaking, they did not know. The people here are not very professional, and I would not recommend them to anyone.They also refused to return my deposit,

Ju
Review №27

Good service

ed
Review №28

Staff was extremely nice and helpful

Ke
Review №29

While I can appreciate that others have had very positive experiences with Lexington Mower, my experience has been exactly the opposite.I brought in a leaf blower to be repaired on September 24th. As it is today November 9th, and having just called them to hear that they still havent gotten to fixing it yet, I cant say anything very good about them.Certainly I recognize that it sometimes takes some time to get parts, etc. But when I called two weeks ago, I was told that they were waiting on a filter and filter cover. When I called today, I was told the same thing. The man on the phone said, well, it usually takes longer for that brand. When I asked him how long it typically takes, he asked me to wait a moment. Then said, I had to check to see the brand that you brought in. So in essence, he was just feeding me a lot of B.S. since he had no idea what brand I had, and therefore no idea how long it would normally take.I agree with the other reviewers here that they are at least courteous. I cannot, however, agree at all that they are a good place to bring a repair to.

Th
Review №30

Felt like Id been shopping there for years even though it was my first time at the store . staff was awesome and I will be back to make future purchases

ke
Review №31

Theyre good friendly people that go out of the way sometimes to help you if I dont have the part which most of the time they do they could tell you where to get in

Co
Review №32

Outstanding parts lady

Ma
Review №33

A little rude never making since...

Mi
Review №34

Great staff and very knowledgeable!!

As
Review №35

Today we went to Lexington Mower Services looking for a new Toro zero turn. My husband had already done a lot of research and been approved for financing for a Toro through Toro, so we pretty much were there ready to buy. When he walked in he told the guy working that he was there to check out their Toro zero turns, and the guy was really short with him and not helpful. He asked a few more questions to see if they had what we wanted in stock, same short, uninterested answers. Rude to say the least. No problem, we are now at Teddler Farm Equipment buying a new mower. Their loss.

Jo
Review №36

I would pick another shop. These guys only care about selling you a lawnmower, and hope to never see you again. Here is my story.In April 2013, I went down to Lexington Mower Service for some kind of open house event. I ended up leaving with a Toro SS4235 zero turn lawnmower. Salesmen did give me a cheaper price than normal; but no one showed me how to operate the lawnmower or do anything except complete the transaction. When I got home, I had trouble cranking the lawnmower. The lawnmower would hesitate for a minute before it cranked. Being frustrated with spending a few thousand on a new lanwmower, only to bring it home with issues, I dealt with it for a year. The beginning of the following summer, I took the lawnmower up to a Toro dealer on the north side of Winston. He blamed the cranking issue on the battery and did not even want to take a look at my lawnmower. So, I hauled the lawnmower back home and replaced the battery. Go figure, I still had the same cranking hesitation. Again, I was frustrated, so finished the summer out dealing with the issue.Since my warranty was about to expire this year, I called Lexington Mower service. The initial comment I received was your valves need to be adjusted and its not under warranty, but bring it in. When I arrive, I get the same smart ass attitude I got on the phone about being a valve adjustment and if its not that, its a battery issue. I tried to explain to the gentleman that this issue had existed since the day I bought it. He didn’t seem to believe me, and asked if my relatively clean and shiny lawnmower sat out in the rain. Albeit it was raining that day, any halfway intelligent person could see my lawnmower did not sit outside. I kind of felt like this guy was belittling me while I was trying to explain the issue. He did say they would take a look. So, I unloaded the lawnmower and left it with the guys. Almost two weeks later, I get a call from these guys saying the battery does not have enough cranking amps for this lawnmower (even though i replaced it with exact cranking amps). They also said that they adjusted my valves for my troubles. When I got to the shop to pick up the lawnmower, she cranked uo correctly. I did notice some puprle smoke coming from behind the seat. I noticed the muffler was damp and figured the mechanic spilled oil on the muffler while adjusting the valves. I thought I could have done a better job than that. Since the lawnmower cranked exactly like it was supposed to, I felt like they took care of me...sort of. When I got home, I unloaded the Iawnmower and put it back in the garage. A few days later, I noticed a huge pool of oil under my lawnmower. Frustrated at my troubles with this lanwmower and service, I called Lexington Mower Service blaming these guys for intentionaly causing problems. The guy obviously denied that they would ever practice business in that manner, but yet that was my initial thought after my whole customer experience. Due to a busy work schedule conflicting with their open hours, my dad took the lawnmower back to them. When he arrived, he couldn’t figure something out on my lawnmower, and said the guys made him feel ignorant about it. He was very unimpressed with these guy’s attitudes and said that he wanted to be the one to go get the lawnmower when it was fixed. When he picked the lawnmower up the last time, he called me on the way home and said he completely agreed with me that these guys were rude and unprofessional. Needless to say, neither of us will ever go back there again.Had I known what I knew now, I would have bought the lawnmower from Home Depot and not even dealt with a shop. I bought from a shop in case I needed warranty work. Well, we see how painful and demeaning that was. I can’t vouch for Forsyth Mower, but I was deeply disappointed with Lexington Mower Service and the other guy on the North side of town.I did give these guys a 2 star only because they adjusted the valves for free.

To
Review №37

This place does not care about the individual, they are there for themselves. 😠

je
Review №38

I took a carb in that needed an o-ring, the sales rep said it needs a special gasket and a o-ring wont work. So he sent me home to get the engine number. I brought the engine number back and they couldnt find the carb type by the engine code. So THEY sent me back to bring in the entire machine. I bring the machine in and the parts rep tells me he cant get the part and I would have to replace my entire engine..... what?... I need a simple O-ring for a carb, not an engine. Being new to the area this was the first attempt at doing business with them, and is the last attempt. I went over to the hardware store and purchased the O-ring for $1.29, the sales rep over at the hardware took less then 5 seconds to find the right O-ring.

Je
Review №39

Helpfull friendly people

Br
Review №40

Best company and the best prices the customer service is top notch and I will recommend them to everyone.

Da
Review №41

Very nice and helpful people that can work with even the most difficult situations.

To
Review №42

Tried to rip me off

Bo
Review №43

Very friendly and helpful

Na
Review №44

There to help you with any of your needs

No
Review №45

Always helpful and knowledgeable

Je
Review №46

Great experience

pe
Review №47

Good service

Ju
Review №48

Good but expensive

Ca
Review №49

Had what i needed

Je
Review №50

Great place

El
Review №51

Very friendly staff

Sc
Review №52

To expensive

Information
22 Photos
52 Comments
4 Rating
  • Address:555 Central Ave, Lexington, NC 27292, United States
  • Site:http://lexingtonmower.com/
  • Phone:+1 336-248-2013
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8AM–12PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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