user
Triad PC Repair of Lexington Inc.
202 N Main St, Lexington, NC 27292, United States
Appearance
Triad PC Repair of Lexington Inc.
Comments
L.
Review β„–1

Awesome folks here! Very, very, very AFFORDABLE! Its honestly the BEST place to take your Computer for updates, upgrades, transfers, backups, screen repairs and ANY & EVERY kind of PC Repair youre in need of.AMY πŸ€— Super friendly!

An
Review β„–2

Had my laptop blue screen from a hard drive that died. Took a chance on this local shop was very happy I did. The service was quick, professional, they had me back up and running in 2 days time while recovering all the data from my dead drive. I will definitely come back to them and highly recommend this shop.

Za
Review β„–3

Great experience! They promptly addressed the issue with my laptop, quoted an affordable price, and completed the work as promised/timely! I would highly recommend their service. Also, they were very courteous and friendly.

Br
Review β„–4

Excellent service. First time being here! I will be back.

Sh
Review β„–5

Got my pc fixed. Very professional and honest business!

Ja
Review β„–6

Amy was so professional and so efficient when I contacted her about what my computer was doing and not doing! She was so friendly in all of my interactions with her (I did not get to interact with him because of the Covid thing going on right now) and she was very confident that he could restore and recover my data and pictures. He did! Very efficiently and I am ever grateful for their services! I recommend Triad P. C. Repair highly!

An
Review β„–7

The Triad is fortunate to have professionals of this caliber. Not only are Conrad, Amy and the rest of the team knowledgeable, they are a delight with whom to do business. I have enlisted their help a number of times and it is always a real pleasure.

Ha
Review β„–8

Great and timely service.

Ma
Review β„–9

They did a good job on repair of my computer.

Je
Review β„–10

I was about to go buy a new laptop but took a chance and called you guys. From the very first call, Amy was very sweet and professional. My computer was repaired in a very timely manner and everything was communicated to me as it should have been. I will definitely return here if I need any other repairs! Thank you!

Ci
Review β„–11

I didnt even have to get out of the car good service

St
Review β„–12

Owner took the time time to explain to me what I should be looking for in a laptop and why. Im thankful for it too, helps to know when youre starring at 5 laptops and they all look the same. 100% will be my first call!

Ta
Review β„–13

Great Service, very friendly couple!!He repaired my computer very fast when it needed a new hard drive. He called and told me all the details and asked permission do certain things.I definitely recommend him and would go back if I need a computer repair in the future!

Ni
Review β„–14

So glad I listened to the reviews about this place. I brought my computer there with a shattered screen. The owners are kind and knowledgeable and pricing is very reasonable with very quick turn around time. They are 5 stars in customer service and workmanship!

He
Review β„–15

Best place in town to get your PC worked on.

ka
Review β„–16

Very pleasant honest people who does the work quick.very reasonable.Worth going to.

Sa
Review β„–17

Amy and her husband were awesome! They got my screen fixed fast and at a great price. They were willing to stay late to help me and even tried to use cheaper options! If I ever need computer service Ill be back!

B.
Review β„–18

Everything I asked for was completed and quickly fixed. I even got courtesy parts and Conrad organized the wires in my PC nicely. Great service and would recommend!

Ja
Review β„–19

Due to COVID 19 I am working from home and my 2 year old dropped my laptop making most of the screen black out. I found them on google called 1:00 they closed 2 asked about service they told me to stop by to do a diagnostic of my screen left 30 minutes later with my screen fixed !!! I will recommend this business over and over again THANK YOU AMY for great Customer Service!!!

Tr
Review β„–20

My husband and I run a internet based business; Triad PC Repair has always been responsive to our needs. Their service is great and their prices are very reasonable.

Bo
Review β„–21

My husband and I HIGHLY recommend Triad PC Repair of Lexington. The owners of this business are friendly, courteous and know their business. We were very pleased with the work we had them do. We have taken two computers to them and have a third one we will take to them if we have any problems with it. I cant tell you how much we appreciate them and knowing we can trust our equipment with them. If you use their services I know you will be pleased with their work. We will not take our computers to anyone else. Their prices are the most reasonable around!!William & Bobbie Wagner

Ra
Review β„–22

We were very pleased with the prompt attention Mr. McKnight gave to our laptop. He and his wife are so courteous and knowledgeable. We highly recommend them for service. He has always corrected our problems in a very timely manner. Lexington is fortunate to have their business in uptown!

Mi
Review β„–23

I brought my laptop in to be fixed, there were some clear issues with it. Triad PC Repair did an amazing job and the turnaround was very fast. I will recommend this company to anyone!

Te
Review β„–24

They are an Honest and capable business

JW
Review β„–25

They went out of there way to help me great people

An
Review β„–26

Conrad has worked on multiple devices for our family. His diagnostic services are free and his prices are very reasonable. He has always been very efficient and makes referrals to other companies. His wife, Amy, who runs the front office is very kind and remembers your name! I would highly recommend Conrad for any computer issues! Hes our go-to guy!

Mi
Review β„–27

Well all I needed was my laptop diagnosed. I left with an understanding of what I had and what I had to do with it. Honest people here. They actually told me there was not much they could do with what I had. Others would have taken my money and then said sorry.I was not charged an arm and a leg to be told either. I look forward to future business with them. Speedy service and respect was great!

De
Review β„–28

Very helpful, I have recommended them to all, will see them again soon

Al
Review β„–29

Great Customer Service

Th
Review β„–30

Great service and ahead of time! Had defective power port on laptop. First sent an email through their website and Conrad promptly responded that he could repair my laptop and gave a fixed cost, with projected repair time. A few days later I took my laptop into their shop and they promptly checked it our and indicated that a part needed to be ordered but would have it in and laptop fixed the next day. I live about 40 minutes away and proceeded to run another errand in Salisbury. Just as I was about to leave Salisbury, I got a call from Amy stating that they found a part on site and my laptop was fixed. They were able to get the job done in less than 3 hours and saved me another trip to Lexington. Outstanding!!

Am
Review β„–31

Needed my laptop to be cleaned and a good virus and hacker/malware to be downloaded. I was very happy with the service. The service is friendly knowledgeable.

La
Review β„–32

I was referred to Triad PC Repair for their expertise with Dell laptops. A part had to be ordered and was installed the same day received. Amy noticed I was using a post-it to cover webcam when not in use. She provided a part that was made for covering webcams when not in use as it had a sliding panel and included it as part of their service.They included the original part and showed where it had been repaired with crazy glue versus being replaced as it should have been as it lasted less than a year. I would highly recommended them for quality, speed, and expertise.

da
Review β„–33

I am very happy with my repair! My hard drive crashed. They installed a new hard drive and additional ram next day. Mine is an older lap top that is now working like a top. Much cheaper than new. I was very pleased to do business with this well ran, local, family business.

Ca
Review β„–34

Always have a smile to greet you. His prices and work are great. I recommend them to everyone. Amy isGREAT, she remember your name and friendly every time you meet her. Keep up the good work AMY!!!!

Mi
Review β„–35

So glad to have found Triad PC Repair! The service is quick and always done right and the staff is very friendly. I will not be going back to those computer super stores that charge a high price and are always trying to sell you something you dont need. All my computer service will be going to Triad PC Repair.

Pa
Review β„–36

The business if high tech but the service is old fashioned. Both Conrad and his wife Amy are friendly and knowledgeable and their prices are more than reasonable. I have recommended it to several people and they are also satisfied.

Ro
Review β„–37

Very professional and knowledgeable. I had a problem with what was thought to be the power jack but instead turned out to be the motherboard. Very informative in explaining the issue with extremely friendly and courteous service. Would recommend them to anyone who needs work done.

Ju
Review β„–38

Ive been a customer of Triad PC Repair since they opened in Lexington. I also went to their shop in Thomasville before they came here.Conrad and Amy are very helpful, friendly and have great service. I know that whatever computer problems I might have, they will solve them. I consider both of them completely trustworthy and am fortunate to say they are my friends.Highly recommend Triad PC Repair!!!

St
Review β„–39

I strongly recommend Triad PC Repair for virtually any computer repair. Conrad runs a top-notch computer repair business in addition to offering a wide selection of refurbished desktop and laptop computers. His prices are very reasonable and he even has a warranty policy.

Da
Review β„–40

Knowledgeable and reasonably priced

Ch
Review β„–41

Used them often and never had a negative experience. Conrad and Amy offer great customer service.

Ma
Review β„–42

As usual very professional. Have had a few emergency situations and they were always able to take my computer in and fix within a short period of time (usually over night). Prices are very good and they follow-up letting you know when it is ready. Moved down here three years ago and only place I will take my machine in. Just wish they were open on Saturday mornings!

Th
Review β„–43

The charging port on my sons Dell laptop was broken. My husband brought it in to Triad PC Repair. He received great customer service from very friendly and knowledgeable people. Unfortunately...the charging port has broken again 2 more times...in which they fixed under warranty even though I feel like it is a faulty Dell product. Would not recommend another Dell...but would highly recommend Triad PC Repair to everyone!!! They are great!!

Ru
Review β„–44

Only place Ill go for computer repairs. Very pleased with service!

Ch
Review β„–45

Fast turn around time, friendly folk and prices are fair. Will definitely use them again for any other PC repair needs and would highly recommend them to anyone looking for someone to repair their computer.

Za
Review β„–46

I was extremely pleased with the repair service that I received. Conrad, and his wife Amy were very knowledgeable and personable, and they went above and beyond to make sure that I was completely satisfied with their repair services. They stand behind their work, and that says a lot in an industry where others may only provide quick fixes, and not take time with their customers. I will be back :-)

Te
Review β„–47

Awesome people! Got a great HP computer at a wonderful price. Very knowledgeable in computer problems.

Jo
Review β„–48

Very trustworthy, prompt in making the fixes. Very friendly people at the store.

La
Review β„–49

I went there a couple days ago to get both my laptops fixed, and Amy and her husband went above and beyond to get the work done. Service was excellent, they are very professional, work was done in no time. I highly recommend them to anyone.-Titus

Wa
Review β„–50

Excellent service, friendly staff! Have used them for years and never been disappointed.

Ro
Review β„–51

Very helpful and answer any questions. Quick service.

Gi
Review β„–52

Used their service multiple times. Great people and very thorough.

ja
Review β„–53

We have had several experiences with Triad PC with great results. They offer fast, friendly and efficient service. They will continue to be our go to repair and replacement place for our computers.

Pa
Review β„–54

They are always friendly and helpful. Very reasonable. Will let me know what is going on before proceeding if it is something major.

Ge
Review β„–55

Triad PC has handled all computer repairs for our hotel for several years. They offer great pricing, wonderful service and quick turn around times for repairs. They are our go to people for computer repair.

CA
Review β„–56

Well it starts with getting a good deal on a computer with a 6-month service warranty. To be fair the computer was used, and after a few days I notice I was having problems with the sound and headsets. I took it back to their shop and it was decided they would buy some new headsets, great problem solved. A week or so later I found I could not insert disks. Again, the computer was examined and I was told to make all the problems go away I would need a new mother board. Having had mother broad problems in the past with another computer (from another business) I had some idea what was going on; I never thought the problem would be that serious, and had second thoughts about the 6-month warranty and if it would be fulfilled or would there be some reason to add on some other cost. But it happens, I feel great about everything and would like to add that I did not just start dealing with Triad; Ive been dealing with them for a number of years and I am committed to work with them and greatly appreciate they are committed to work with me and will be committed to working with you because thats the way they do business.

Ma
Review β„–57

Good folks and good prices. Our hard drive was a goner. They diagnosed that for us and were honest enough to tell us that it wasnt worth replacing (on our old PC), even though replacing it would have made them more money!

Wa
Review β„–58

These folks are always helpful and have very fair prices. They are honest and friendly. Im glad they are located in our community.

An
Review β„–59

Awesome service. Always upfront and honest pricing.

L
Review β„–60

Amy and Conrad have been helping me with my computer needs for several years. There has never been a time when service has not been excellent, from diagnostics to selling me a new pc. This couple are highly professional and knowledgeable individuals, and they go out of their way to ensure customer satisfaction. Their comittment to customer service and the community in which they work is admirable.

Jo
Review β„–61

Conrad is the best. Very professional.

La
Review β„–62

I cant speak for Conrad but Amy is a mentally disturbed person. We came here looking to have our Sony vaio laptop repaired. My husband asked a question about paying for a system upgrade and Amy begin to yell at him about knowing how to do her job. This woman needs either a vacation or medication (or both). We didnt trust this company to fix our laptop so we took it to MyGeek Technologies instead. The customer service there was must better than Triad and the price was perfect too (no one yelling at us was a plus too). They even added a Norton virus protection to our laptop for free.Skip this place if you know whats good for you. If the woman who works at the front office acts like this, who knows what she is capable of doing to your computers or laptops.

Ch
Review β„–63

Triad PC Repair provides excellent service, promptly, at reasonable prices, and it is always a pleasure to work with these folks, as I have taken my business to them for several years. This is a local business with owners who care about the community, and I am proud to rely on them for the best, and most trusted service!

Su
Review β„–64

Used twice with good service/results

Ra
Review β„–65

Just want to say super nice and affordable. Amy was great and will refer them to everyone.

Ro
Review β„–66

Great staff!! Resolves my PC issues quickly

Ga
Review β„–67

Amy is friendly and a joy to do business with, Conrad did a great job of repair, turn around was very timely, will return in future without a doubt .

So
Review β„–68

Always on-time and great prices for their work. Glad to have someone in town that can help us with our networking issues!

Sh
Review β„–69

Excellent technical and customer service. I will be recommending them to anyone thats having computer issues.

La
Review β„–70

Fast and efficient. Great communication and very friendly.

La
Review β„–71

Very helpful and they explained everything so that my mom could understand.

Da
Review β„–72

You have computer problems this is the place to go.

Ac
Review β„–73

I recommend them to everyone!!! Great service and friendly staff!!!!

Ny
Review β„–74

Brought my laptop here and received the best service number one place to bring a broken laptop!

Mi
Review β„–75

Helped me figure out my Mac storage problems

Ru
Review β„–76

Excellent Customer Service and reasonably priced!

Jo
Review β„–77

Seems very nice

Jo
Review β„–78

I have used Triad PC Repair for a couple of years. They always solve my issues. Their prices are fair and the turnaround is usually within 24 hours. I will continue to use their services in the future.

Da
Review β„–79

Just great service

Pa
Review β„–80

Nice, helpful,resonably priced.

Information
4 Photos
80 Comments
4.9 Rating
  • Address:202 N Main St, Lexington, NC 27292, United States
  • Site:http://triadpcinc.com/
  • Phone:+1 336-237-0555
Categories
  • Computer repair service
  • Computer store
  • Computer support and services
  • Electronics store
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Similar organizations